872 Delivery Lead jobs in Singapore

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Service Lead (Senior Associate) within the DnA team in our Singapore office. This role is offered on a flexible full time basis. The ideal candidate will be well-versed in IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) practices. The Service Lead will be responsible for overseeing the delivery of high-quality IT services and ensuring that our service management processes align with ITIL standards. A background in Data and Analytics is highly desirable to facilitate effective communication and swift integration into our ongoing projects.

Your key responsibilities

• Lead the service management team to ensure efficient and effective delivery of IT services.
• Implement and maintain ITIL-based service management processes, including incident management, problem management, change management, and continuous service improvement.
• Collaborate with cross-functional teams to align IT services with business needs and objectives.
• Monitor service performance metrics and conduct regular reviews to identify areas for improvement.
• Manage service level agreements(SLAs) and ensure compliance with contractual obligations.
• Act as a point of escalation for complex service issues and coordinate resolution efforts.
• Facilitate communication between technical teams, stakeholders, and customers to ensure transparency and understanding of service-related matters.
• Drive the adoption of best practices in service management and promote a culture of continuous improvement.
• Contribute to the development and execution of strategic plans for the IT department.
• Mentor and develop team members to enhance their skills and performance.

Skills and attributes for success

• ITIL foundation certification.
• Proven experience in IT Service Management and familiarity with ITIL practices.
• Strong background in Data and Analytics, with the ability to understand and engage in technical discussions.
• Previous experience with SAS (Statistical Analysis System) is advantageous.
• Project Management experience, with a track record of successfully leading and delivering IT projects.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
• Ability to work in a fast-paced and dynamic environment.

To qualify for the role, you must have

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in a service management role within an IT environment.
• Prior experience in a leadership or supervisory position is preferred.

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you'll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you'll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

We are seeking a seasoned professional to lead end-to-end delivery of IT and engineering projects.

The ideal candidate will possess strong communication skills, problem-solving abilities, and stakeholder management expertise.

• Oversee project lifecycles from planning to delivery
• Manage risks, schedules, and team coordination
• Engage with stakeholders and manage escalations
• Collaborate on RFPs and pre-sales activities
• Ensure compliance with security and regulatory standards

• Degree in IT, Engineering, or related field
• 8+ years in IT or engineering project management
• Proven success in managing cross-functional teams
• Strong leadership, communication, and planning skills
• PMP, CITPM, or CISSP certifications are a plus
• Experience with large-scale solutions is preferred

The selected candidate will have the opportunity to work on challenging projects and develop their skills in a dynamic environment.

We are seeking an experienced Application Delivery Lead to oversee our application development projects (chance to manage offshore development projects as well). The ideal candidate will be responsible for managing the full software development lifecycle, ensuring the delivery of high-quality applications, and aligning offshore development activities with business objectives. This role requires strong leadership, excellent communication skills, and a proven ability to manage cross-border, multicultural teams in a fast-paced environment.

Key Responsibilities

Project Delivery Management

● Manage application delivery with local/offshore team, ensuring clear communication of goals, priorities, and expectations.

● Establish and maintain strong working relationships with local/offshore team leads and members.

● Conduct regular performance reviews, providing feedback of projects and tasks.

● Oversee the full application development lifecycle from requirements gathering to deployment and maintenance.

● Coordinate with stakeholders, business analysts, and product owners to define project scope, timelines, and deliverables.

● Ensure adherence to software development best practices, coding standards, and security guidelines.

● Monitor project progress, proactively identify risks, and implement mitigation plans.

Collaboration & Communication

● Act as the primary liaison between onshore stakeholders and local/offshore teams, ensuring alignment on priorities and deliverables.

● Facilitate regular project updates, sprint planning, and retrospectives to maintain transparency.

● Resolve conflicts, address resource challenges, and remove blockers to ensure smooth project execution.

Process & Quality Assurance

● Implement agile or hybrid development methodologies to improve delivery efficiency.

● Ensure offshore teams follow defined software development processes, version control standards, and documentation practices.

● Oversee code reviews, automated testing, and quality assurance processes to deliver high-quality solutions.

Qualifications & Experience

Essential:

● Bachelor's degree in Computer Science, Information Technology, or related field.

● Minimum 8 years of software development experience, with at least 3 years in a leadership or managerial role.

● Proven track record managing offshore or remote development teams.

● Strong understanding of software development methodologies (Agile/Scrum/Kanban).

● Excellent project management skills with experience using tools like Jira, Trello, or Azure DevOps.

● Exceptional communication and stakeholder management skills.

Preferred:

● Experience with modern application development technologies and frameworks (e.g., .PHP (Laravel), Python, JavaScript frameworks (NodeJS), mobile app development (Flutter, ionic), frontend development framework (Angular, React)).

● Familiarity with cloud platforms (AWS, Azure, GCP).

● Exposure to DevOps practices and CI/CD pipelines.

● PMP, CSM, or similar project management certification.

● AI related knowledge: LLM, AutoML, LangChain, Embedding, Chunking, Vector DB and etc

Key Competencies

● Leadership and team development skills.

● Strong decision-making and problem-solving ability.

● High adaptability to changing business and technical priorities.

● Strong cultural awareness and cross-border communication skills.

Location:

Hybrid / Remote with frequent coordination across time zones.

Employment Type:

Full-Time, Permanent

Methodology Overview

1. Project Portfolio & Release Management

● Project Portfolio Management (PPM) offers centralized oversight—helping you allocate resources, prioritize strategic initiatives, and manage risks across all projects

o Reference : Kode Kaizen+3Hire With Near+3Synoptek+3Wikipedia+2Wikipedia+2.

● Enterprise Release Management (ERM) complements PPM by consolidating deliverables across multiple projects into coordinated releases, enhancing quality control and reducing disruption Wikipedia.

2. Agile Delivery Framework

● Adopt Agile methodologies (e.g., Scrum, Kanban) for iterative delivery, enabling frequent checkpoints and adaptability—which is especially useful across distributed, offshore setups

o Reference : Lvivity+3AmorServ+3IRE Journals+3.

● Agile helps address trust, requirement misunderstandings, and timezone misalignments—common pitfalls in offshore water-1fall approaches

o Reference : PM World Journal.

3. Risk-Based Planning & Event Chain Analysis

● Leverage Event Chain Methodology and Monte Carlo simulation for proactive risk-adjusted scheduling and forecasting uncertainties

o Reference : PM World Journal+3Wikipedia+3IRE Journals+3.

● This is particularly valuable in multi-project settings where cascading delays or budget overruns can ripple across initiatives.

4. Cultural & Communication Practices

● Build cultural awareness—using practices like shared cultural knowledge bases and training to overcome norms & drive collaboration across borders

o Reference : flixpress.com+3planta.de+3clariontech.com+3finoit.com+7arxiv.org+7outsourcedigest.com+7.

● Treat offshore individuals as integrated team members, foster mindful leadership(trust, patience, open-mindedness) to nurture cohesion and emotional maturity

o Reference : finoit.com.

5. SDLC Management & Tools Support

● Use structured practices tailored for offshore SDLC—like shared documentation platforms (Confluence, Google Docs), transparent planning, and alignment of deliverables

o Reference : AmorServ+3outsourcedigest.com+3finoit.com+3.

● Ensure strong communication protocols, quality checkpoints, role clarity, and robust documentation to avoid delivery gaps

o Reference : Hire With NearAmorServ.

6. (Optional) Follow-the-Sun Workflow

● For projects spanning multiple time zones, consider a follow-the-sun model—handoffs at time zone overlaps to extend productive hours, potentially boosting throughput by up to 24 hours daily

● Use cautiously—it's rarely adopted due to coordination complexity.

Step-by-Step Framework to Implement

Phase

Recommended Actions

A. Portfolio Setup

Establish PPM, prioritize projects, define shared objectives, risks, and resource pools.

B. Delivery Process Setup

Tailor Agile workflows (e.g. scrum across offshore sites), release planning via ERM.

C. Planning & Risk

Use event-chain risk analysis for schedule confidence; integrate buffers and mitigation.

D. Cultural & Team Practices

Conduct onboarding on cultural norms, facilitate empathy and trust-building.

E. Tools & Communication

Standardize documentation, tracking, and reporting across all projects.

F. Execution & Improvement

Run synchronized sprints, retrospective sessions, adjust based on challenges, scale best practices.

In Sum

A strong methodology for managing multiple offshore projects blends:

● Strategic governance (via PPM/ERM),

● Agile, iterative delivery,

● Quantitative risk forecasting,

● Culture-first leadership, and

● Effective tooling and communications.

Role Overview

We are hiring a hands-on Security Delivery Lead to manage a lean team of 4 cybersecurity professionals across three key domains:

• Security Operations Engineering
• Vulnerability & Compliance Management
• Insider Threat & Data Loss Prevention (DLP)

This role oversees day-to-day operational security, lifecycle management of key security platforms, and incident response coordination. You will work closely with Infrastructure Delivery, Workplace Delivery, and Service Delivery Managers to ensure that controls are enforced, incidents are resolved, and compliance is maintained.

In addition to operational responsibilities, this role will be critical in planning the future establishment of a centralized Security Operations Center (SOC) and ensuring security tooling remains current, effective, and aligned to evolving threat landscapes.

Key Responsibilities:

Security Operations

• Monitor alerts from SIEM/EDR platforms, triage security events, and coordinate incident response.
• Enforce security controls for endpoint protection, AV, encryption, MDM, and USB lockdown.
• Coordinate with infrastructure and workplace teams to ensure operational security compliance.

Vulnerability & Compliance Management

• Manage vulnerability scanning, CVE tracking, and remediation efforts with IT/app owners.
• Ensure timely patching, close audit observations, and prepare compliance documentation.
• Support internal and external audits, risk assessments, and policy adherence.

Insider Threat & DLP Monitoring

• Monitor and investigate DLP alerts, UEBA signals, and abnormal usage behavior.
• Work with HR, Legal, and business stakeholders on exfiltration and insider threat cases.
• Tune and refine DLP rules to minimize false positives while ensuring effective coverage.

Team Leadership

• Manage a team of 3 cybersecurity professionals across SecOps, Compliance, and DLP.
• Provide technical guidance, task planning, and team mentoring.
• Support hiring, onboarding, and skills development as the security team grows.

Future Readiness – SOC Enablement

• Contribute to planning and requirements for a future Security Operations Center (SOC).
• Define operating model, tooling requirements, escalation processes, and SOC metrics.
• Lead the transition from reactive monitoring to a proactive threat detection and response posture.
• Cross-Functional Collaboration

Work closely with:

• Infrastructure & Workplace Delivery teams for patching, tooling, and endpoint compliance.
• Service Delivery Managers for client security requirements and SLA compliance.
• Reporting & Automation teams to improve telemetry, alert coverage, and dashboards.

Qualifications

• Degree in Information Security, Computer Science, or equivalent
• Preferred certifications: CISSP, CISM, CEH, SC-200, GIAC, OSCP

Experience

• 6+ years in cybersecurity operations and compliance
• At least 1–2 years in a team leadership, technical lead, or SME role
• Proven experience leading version upgrades or replacements of security tools, including planning, rollback strategies, and stakeholder coordination
• Experience working in lean teams with cross-functional coordination
• Experience with SIEM, EDR, DLP, patching, and audit workflows.

Tools & Technologies

• SIEM/EDR: Microsoft Sentinel, Defender for Endpoint, IBM QRadar or equivalent
• Vulnerability & Patch Management: Tenable, Qualys, BigFix, Intune
• DLP & UEBA: Microsoft Purview, Netskope, Forcepoint
• Ticketing & Automation: ServiceNow, SolarWinds, scripting (PowerShell/Bash).

• Provide leadership on staffing needs and manage leave requests efficiently to ensure optimal service delivery.
• Develop and implement performance management strategies that enhance staff engagement and productivity through regular coaching and mentoring sessions.
• Ensure consistent achievement of service outcomes and key performance indicators (KPIs) by monitoring progress, identifying areas for improvement, and implementing corrective actions.
• Monitor call management systems, including the retrieval and investigation of call recordings, to maintain high-quality customer interactions.
• Manage escalation cases effectively, ensuring timely responses and resolutions through designated email channels and collaborative teams.
• Act as a point of contact for escalations and provide support through various communication channels to deliver exceptional customer experiences.
• Coordinate shift arrangements, providing regular updates on service levels and open cases while ensuring fair meal break distribution among staff members.
• Utilize strong knowledge of policies and processes to enhance service delivery, foster a culture of excellence, and drive business growth.
• Conduct regular audits of team calls in line with established guidelines and service level agreements (SLAs) to maintain quality standards.
• Collaborate with stakeholders to address and resolve cases, requests, or inquiries, ensuring seamless service delivery.
• Proactively escalate issues, needs, and insights to management as necessary, fostering a proactive problem-solving environment.
• Oversee collateral management, ensuring timely printing and mailing of materials and sending daily SMS according to standard operating procedures (SOP).
• Monitor case management within CRM systems, retrieve call recordings, and provide coaching as needed to enhance staff performance.
• Test and evaluate system functionalities, hardware, hotlines, and recording capabilities to ensure optimal performance.
• Regularly review past calls to gather insights and improve service delivery, driving continuous quality improvement.

• Minimum diploma or GCE 'A' level qualification with two AO and two A passes and at least two years of supervisory experience in a customer service/contact centre environment.
• Proficiency in MS Office applications (Word, Excel, PowerPoint) is essential.
• Excellent verbal and written presentation skills are required.
• Self-motivated individuals able to work independently are preferred.
• Computer literacy with good supervisory, communication, interpersonal, and management skills is crucial.
• Comfortable communicating in Mandarin to handle predominantly public-facing escalation/cases.
• Flexible to work rotating shifts, including weekends and public holidays, in accordance with Hotline Operating Hours.

Senior Agile Delivery Specialist

We are seeking a seasoned Senior Agile Delivery Specialist to join our team. In this role, you will be responsible for fostering an agile culture within assigned teams and driving the delivery of high-quality products.

• Apply Scrum or Kanban practices to support delivery and team development.
• Participate in knowledge sharing and adopt best practices from the broader agile community.

• Encourage collaboration and continuous improvement within the team.
• Provide servant leadership and support team autonomy.
• Coach the team to improve scrum maturity with support from Agile Coach.

• Facilitate sprint planning, reviews, and retrospectives.
• Support Product Owners in backlog refinement and prioritization.
• Monitor sprint progress and help resolve blockers with guidance.

• Participate in the Scrum Master community and contribute to agile learning initiatives.
• Model agile values and support adoption within the team.
• Engage with stakeholders to promote agile practices.

• Agile delivery is iterative and incremental, typically in cycles of 2 weeks.
• Expected contribution to team-level planning and delivery with a 6 to12-month horizon.

• Ensure controls mitigate risks within tolerance levels.
• Report and escalate risk and control statuses appropriately.

• Operate within policy and guidelines.
• Support team tasks including scheduling, coaching, and recruitment.

• Resolve delivery blockages.

• Independent, resourceful and able to solve problems encountered in the Squad.
• Strong bias to action and proactive in solving problems.
• Able to facilitate discussions among all stakeholders, both business and IT stakeholders, to resolve problems.
• A real time player who can foster strong working relationships with all stakeholders and able to handle tight timelines in projects delivery.
• Individuals should have at least 5 years of experience for AVP level.

• Academic: Bachelor's degree in IT (preferred).
• Certification in Scrum (CSM, PSM) (preferred).

Job Description
Role Overview:
We are seeking a highly experienced and dynamic Principal Data & AI Solution SME to join our team in Singapore. The ideal candidate will have a strong background in data and AI solutions, with proven expertise in sales and delivery activities across Asia. This role requires a strategic thinker who can lead complex projects, engage with senior stakeholders, and drive business growth through innovative data and AI solutions.
Key Responsibilities:
1. Solution Architecture and Implementation:
• Design and implement scalable data and AI solutions for large enterprise clients.
• Lead the development and deployment of data lakes, data warehouses, BI, analytics, ML, and MLOps platforms.
• Ensure solutions meet data governance, security, and compliance standards.
2. Sales and Business Development:
• Develop and maintain strong client relationships with senior and C-level executives.
• Identify new business opportunities and drive sales initiatives to achieve revenue targets.
• Respond to RFPs, shape deals, and conduct due diligence and risk assessments.
3. Project Management and Delivery:
• Manage end-to-end project lifecycle, including initiation, planning, execution, and closure.
• Coordinate with geographically dispersed teams to ensure timely and successful delivery of projects.
• Maintain high levels of client satisfaction through effective stakeholder management.
4. Client Engagement and Advisory:
• Act as a trusted advisor to clients, providing strategic insights and recommendations.
• Facilitate workshops and discussions to align technology solutions with business objectives.
• Influence product roadmaps and drive product adoption through feedback loops.
5. Team Leadership and Development:

• Hire, mentor, and manage a team of data and AI professionals.
• Foster a collaborative and innovative work environment.
• Provide guidance and support to team members in their professional development.

Key Qualifications

• Master's degree in computer applications
• Around 25 years of experience in the IT industry, with a focus on data and AI solutions.
• Proven track record in solution architecture, sales, and delivery.
• Extensive experience with Azure, AWS, and GCP data platforms and technologies.
• Strong understanding of data governance, security, and compliance.
• Excellent communication, leadership, and presentation skills.
• Ability to manage multiple projects and teams across different geographies.
• Relevant certifications in data and AI technologies (e.g., Microsoft Certified Azure Solutions Architect, AWS Certified Data Analytics).
• Experience working with large enterprise clients in various industry verticals.
• Familiarity with Agile processes and project management methodologies.
• Awards and recognitions in technology solutions and mentorship.

information_technology
#J-18808-Ljbffr

About the Role:
We are seeking an experienced
Agile Delivery Lead / Senior Scrum Master
with 8–10 years of experience in Agile program and team delivery management. The ideal candidate will have proven expertise in Scrum, SAFe (Scaled Agile Framework), and cross-team collaboration, with the ability to leverage
AI-augmented practices
to improve team performance, agility, and delivery outcomes. This role will play a key part in driving
APEX’s strategic goals
by ensuring backlog ownership, delivery enablement, and continuous improvement across multiple teams.
Key Responsibilities
Backlog Ownership & Delivery Enablement
Act as a certified
Scrum Master
with hands-on experience coordinating virtual teams across multiple time zones.
Ensure adherence to Scrum principles, guiding and coaching team members to effectively fulfill their roles.
Facilitate key Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Monitor backlog progress and delivery flow, enabling on-time delivery of sprint and program commitments.
Scaled Agile Framework Execution
Support the implementation and operation of the
Scaled Agile Framework (SAFe) .
Participate in scaled ceremonies such as PI Planning, Scrum of Scrums, and System Demos.
Coordinate dependencies and priorities across multiple Agile teams to ensure program-level alignment.
AI-Augmented Leadership
Leverage
AI Agile Agents
and digital tools to monitor team health, track backlog flow, and identify delivery risks.
Use AI insights to drive agility, predict potential challenges, and enable scalable operational excellence.
Cross-Team Communication & Collaboration
Act as a key liaison between product managers, engineering leads, and business stakeholders.
Ensure alignment of priorities, deliverables, and timelines across diverse teams.
Foster transparent communication and collaboration to break down silos and increase delivery effectiveness.
Continuous Improvement & Adaptive Leadership
Lead retrospectives and implement actionable improvements for teams and programs.
Promote
Agile maturity
by coaching teams and encouraging adoption of best practices.
Foster a culture of
learning, adaptability, and innovation
aligned with APEX’s strategic objectives.
Required Skills & Experience
8–10 years of professional experience
in Agile delivery, with at least 5 years as a
Scrum Master or Agile Lead .
Scrum Master certification (CSM, PSM, or equivalent)
with demonstrated hands-on project delivery.
Strong knowledge of the
Scaled Agile Framework (SAFe)
and proven experience in program-level ceremonies.
Experience coordinating large, distributed Agile teams across different time zones.
Exposure to
AI-powered Agile tools
for backlog management, team health monitoring, and delivery risk tracking.
Excellent communication, facilitation, and stakeholder management skills.
Strong problem-solving and adaptive leadership capabilities.
#J-18808-Ljbffr

We are seeking an experienced Application Delivery Lead to oversee our application development projects (chance to manage offshore development projects as well). The ideal candidate will be responsible for managing the full software development lifecycle, ensuring the delivery of high-quality applications, and aligning offshore development activities with business objectives. This role requires strong leadership, excellent communication skills, and a proven ability to manage cross-border, multicultural teams in a fast-paced environment.

Key Responsibilities

Project Delivery Management

● Manage application delivery with local/offshore team, ensuring clear communication of goals, priorities, and expectations.

● Establish and maintain strong working relationships with local/offshore team leads and members.

● Conduct regular performance reviews, providing feedback of projects and tasks.

● Oversee the full application development lifecycle from requirements gathering to deployment and maintenance.

● Coordinate with stakeholders, business analysts, and product owners to define project scope, timelines, and deliverables.

● Ensure adherence to software development best practices, coding standards, and security guidelines.

● Monitor project progress, proactively identify risks, and implement mitigation plans.

Collaboration & Communication

● Act as the primary liaison between onshore stakeholders and local/offshore teams, ensuring alignment on priorities and deliverables.

● Facilitate regular project updates, sprint planning, and retrospectives to maintain transparency.

● Resolve conflicts, address resource challenges, and remove blockers to ensure smooth project execution.

Process & Quality Assurance

● Implement agile or hybrid development methodologies to improve delivery efficiency.

● Ensure offshore teams follow defined software development processes, version control standards, and documentation practices.

● Oversee code reviews, automated testing, and quality assurance processes to deliver high-quality solutions.

Qualifications & Experience

Essential:

● Bachelor’s degree in Computer Science, Information Technology, or related field.

● Minimum 8 years of software development experience, with at least 3 years in a leadership or managerial role.

● Proven track record managing offshore or remote development teams.

● Strong understanding of software development methodologies (Agile/Scrum/Kanban).

● Excellent project management skills with experience using tools like Jira, Trello, or Azure DevOps.

● Exceptional communication and stakeholder management skills.

Preferred:

● Experience with modern application development technologies and frameworks (e.g., .PHP (Laravel), Python, JavaScript frameworks (NodeJS), mobile app development (Flutter, ionic), frontend development framework (Angular, React)).

● Familiarity with cloud platforms (AWS, Azure, GCP).

● Exposure to DevOps practices and CI/CD pipelines.

● PMP, CSM, or similar project management certification.

● AI related knowledge: LLM, AutoML, LangChain, Embedding, Chunking, Vector DB and etc

Key Competencies

● Leadership and team development skills.

● Strong decision-making and problem-solving ability.

● High adaptability to changing business and technical priorities.

● Strong cultural awareness and cross-border communication skills.

Location:

Hybrid / Remote with frequent coordination across time zones.

Employment Type:

Full-Time, Permanent

Methodology Overview

1. Project Portfolio & Release Management

● Project Portfolio Management (PPM) offers centralized oversight—helping you allocate resources, prioritize strategic initiatives, and manage risks across all projects

o Reference : Kode Kaizen+3Hire With Near+3Synoptek+3 Wikipedia+2Wikipedia+2 .

● Enterprise Release Management (ERM) complements PPM by consolidating deliverables across multiple projects into coordinated releases, enhancing quality control and reducing disruption Wikipedia .

2. Agile Delivery Framework

● Adopt Agile methodologies (e.g., Scrum, Kanban) for iterative delivery, enabling frequent checkpoints and adaptability—which is especially useful across distributed, offshore setups

o Reference : Lvivity+3AmorServ+3IRE Journals+3 .

● Agile helps address trust, requirement misunderstandings, and timezone misalignments—common pitfalls in offshore water-1fall approaches

o Reference : PM World Journal .

3. Risk-Based Planning & Event Chain Analysis

● Leverage Event Chain Methodology and Monte Carlo simulation for proactive risk-adjusted scheduling and forecasting uncertainties

o Reference : PM World Journal+3Wikipedia+3IRE Journals+3 .

● This is particularly valuable in multi-project settings where cascading delays or budget overruns can ripple across initiatives.

4. Cultural & Communication Practices

● Build cultural awareness —using practices like shared cultural knowledge bases and training to overcome norms & drive collaboration across borders

o Reference : flixpress.com+3planta.de+3clariontech.com+3 finoit.com+7arxiv.org+7outsourcedigest.com+7 .

● Treat offshore individuals as integrated team members, foster mindful leadership (trust, patience, open-mindedness) to nurture cohesion and emotional maturity

o Reference : finoit.com .

5. SDLC Management & Tools Support

● Use structured practices tailored for offshore SDLC—like shared documentation platforms (Confluence, Google Docs), transparent planning, and alignment of deliverables

o Reference : AmorServ+3outsourcedigest.com+3finoit.com+3 .

● Ensure strong communication protocols, quality checkpoints, role clarity, and robust documentation to avoid delivery gaps

o Reference : Hire With Near AmorServ .

6. (Optional) Follow-the-Sun Workflow

● For projects spanning multiple time zones, consider a follow-the-sun model —handoffs at time zone overlaps to extend productive hours, potentially boosting throughput by up to 24 hours daily

● Use cautiously—it's rarely adopted due to coordination complexity.

Step-by-Step Framework to Implement

Phase

Recommended Actions

A. Portfolio Setup

Establish PPM, prioritize projects, define shared objectives, risks, and resource pools.

B. Delivery Process Setup

Tailor Agile workflows (e.g. scrum across offshore sites), release planning via ERM.

C. Planning & Risk

Use event-chain risk analysis for schedule confidence; integrate buffers and mitigation.

D. Cultural & Team Practices

Conduct onboarding on cultural norms, facilitate empathy and trust-building.

E. Tools & Communication

Standardize documentation, tracking, and reporting across all projects.

F. Execution & Improvement

Run synchronized sprints, retrospective sessions, adjust based on challenges, scale best practices.

In Sum

A strong methodology for managing multiple offshore projects blends:

● Strategic governance (via PPM/ERM),

● Agile, iterative delivery ,

● Quantitative risk forecasting ,

● Culture-first leadership , and

● Effective tooling and communications .