814 Delivery Lead jobs in Singapore

Role Summary:

We are looking for a delivery-focused professional to drive execution quality and governance across complex initiatives. The role demands strong organisational skills, the ability to streamline programme processes, and hands-on involvement in reporting, stakeholder communication, and delivery oversight. You'll work closely with cross-functional teams to ensure initiatives stay on track, meet defined standards, and deliver the intended outcomes.

• Shape and maintain delivery frameworks to support projects using Agile, Waterfall, or blended models.
• Track project milestones, dependencies, and progress against agreed timelines and scope.
• Establish and uphold delivery standards by reviewing outputs at critical checkpoints and coordinating sign-offs.
• Prepare executive-ready reports, maintain dashboards, and consolidate information from various teams.
• Organise and facilitate team meetings: draft agendas, prepare presentation materials, capture discussions, and ensure timely follow-ups on actions.
• Collaborate with stakeholders to resolve delivery issues, address risks, and manage escalations.
• Contribute to continuous improvement of processes and templates for planning, reporting, and delivery governance.
• Support other delivery-related administrative activities as needed to keep initiatives running smoothly.

• 5–10 years' experience in project delivery, business analysis, or programme oversight within large enterprise environments.
• Background in banking, fintech, or other regulated sectors is highly valued.
• Comfortable working across Agile, Waterfall, or hybrid project structures.
• Advanced user of Excel and PowerPoint with strong reporting and visual-storytelling skills.
• Excellent organisational and interpersonal skills to influence and engage stakeholders at various levels.
• Detail-oriented mindset with a collaborative approach to problem solving.

The IT Delivery Lead will execute technical and business projects across multiple stakeholders, developing analysis to support process and project improvements. This role involves managing and coordinating business and technical projects through all phases of initiation, development, and implementation via Agile methodologies. The IT Delivery Lead will work with stakeholders to define and manage the scope, budget, strategy, requirements, and implementation of projects, ensuring they are completed within budgets and schedules while meeting business objectives. Key competencies include technical experience in real-time complex applications, prior insurance project management or delivery experience, proficiency in Agile methodologies, and strong leadership skills.

Position Responsibilities:

• Project Delivery & Governance: Oversee end-to-end delivery of IT projects from initiation to closure, ensuring completion within agreed scope, schedule, and budget. Apply structured delivery frameworks and Agile metrics (e.g., velocity, burn-down charts) to monitor progress and outcomes.
• Team Coordination & Resource Management: Lead and allocate cross-functional, distributed teams across geographies and time zones. Prepare teams for project kick-off and ensure optimal resource utilization throughout the lifecycle.
• Progress Monitoring & Risk Mitigation: Track project activities, milestones, and budgets. Develop and report delivery metrics, proactively identify issues, and implement resolution strategies to mitigate risks and ensure successful outcomes.
• Agile Execution & Continuous Delivery: Champion Agile methodologies including sprint planning, backlog management, and continuous integration/delivery. Facilitate Agile ceremonies and coach teams to improve Agile maturity.
• Stakeholder Collaboration & Communication: Work closely with business, operations, transformation team and technology stakeholders to define scope, budget, goals, and deliverables. Provide consistent, transparent updates on project status, challenges, and resolution strategies.
• Regional & Local Market Alignment: Liaise with regional teams to tailor solutions for local market needs while maintaining alignment with enterprise architecture and compliance standards.
• Culture & Team Development: Foster a high-performing, collaborative team environment. Provide coaching and feedback, encourage innovation, and drive continuous improvement aligned with technology strategies.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field, with a proven track record in managing large-scale, complex projects in program delivery roles.
• Prior experience in insurance project delivery, with solid business acumen in insurance and finance domains.
• Strong hands-on experience with Java, Angular, DevOps, microservices, and cloud-native solutions. Ability to guide solution design and implementation aligned with technical standards.
• Familiarity with Generative AI concepts and tools, including their application in enhancing delivery efficiency, automation, and customer experience. Ability to evaluate and integrate GenAI solutions into existing technology stacks and processes.
• Deep understanding of Agile methodologies and practices, including sprint planning, backlog grooming, and continuous integration/delivery. Experience managing delivery across onshore/offshore models for global clients.
• Skilled in project planning, project financials control, milestone tracking, and delivery metrics. Capable of identifying risks, building contingency plans, and ensuring compliance with regulatory and security standards.
• Strong interpersonal and communication skills, with the ability to engage and influence stakeholders across business, operations, and technology. Proven ability to manage expectations, resolve conflicts, and drive consensus in complex environments.
• Proven ability to lead cross-functional teams, foster a high-performing culture, and drive alignment with business goals. Encourages innovation and continuous improvement.
• Proficient in Jira, Confluence, and other project tracking tools. Demonstrates creative problem-solving and professionalism under pressure.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we genuinely believe and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

Your Role

• Lead the successful delivery of multiple complex projects for various clients, fostering strong stakeholder relationships and promoting account growth
• Champion PALO IT's Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency while building high-performing teams
• Serve as a trusted advisor to clients, adeptly managing complex stakeholder environments and ensuring smooth alignment between technical delivery and business goals
• Contribute to business growth through pre-sales activities, providing delivery expertise, effort estimation, and SOW development
• Partner with cross-functional teams at all levels to establish delivery strategies, manage project risks, and maintain consistent agile practices
• Drive continuous improvement by analysing metrics, optimising processes, and cultivating long-term client partnerships
• Provide people management to consultants and delivery team members, supporting their career growth, performance development, and overall well-being
• Report directly to the country Managing Director on portfolio health, delivery performance, and strategic initiatives

Who You Are

• An experienced delivery professional with a strong record of managing multiple projects and diverse client relationships
• A confident leader who fosters collaboration, boosts team performance, and empowers teams to experiment and innovate
• Experienced people manager, with a track record of coaching, mentoring, and supporting individuals in their professional growth.
• Adept at handling complex stakeholder interactions, balancing various priorities, and ensuring high client satisfaction
• Skilled in agile methodologies with the ability to customise practices based on project size and team needs
• An independent professional who maintains clear communication while appropriately escalating issues
• Enthusiastic about using AI and new technologies to improve delivery processes and team efficiency
• Knowledgeable about Singapore regulations and client governance standards

Qualifications & Experience

• Proven track record in delivery leadership roles within technology consultancy environments
• Demonstrated experience collaborating with software engineers, product designers, business analysts, and product managers
• Relevant delivery or agile certifications highly regarded
• Tertiary qualification or equivalent professional experience

Location & Working Arrangements

• Singapore office location with hybrid working arrangement
• Flexible work options to support client engagement and team collaboration

More About PALO IT

We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalised training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data .

Job ID: 38036

Location: Singapore, SG

Area of interest: Technology

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 3 Sept 2025

JOB SUMMARY

FM eCommerce delivery team is responsible for cross-product pricing of derivatives within Standard Chartered. The team is driven to provide world class technology to support the bank's Financial Markets business. We bring a deep understanding of the domain, a scientific approach, and innovative solutions to bear on the challenges of best servicing our customers in a highly competitive environment. This is a rare opportunity to join an organization working with smart technologists globally in the financial markets domain. The culture in the team is open, intellectual, and fun. Learning opportunities are plentiful and career advancement is always waiting for those high-energized talents willing and able to step up.

As a Delivery Lead, you'll be responsible for delivering technology solutions to financial markets globally. The role is based in Singapore and working in a dynamic global team with other technologists, business analysts, project managers and business stakeholders across multiple locations.

RESPONSIBILITIES

• Proven track record leading multi-discipline delivery teams on complex programmes and projects

• Understand business requirements and translate into quality technology solutions

• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders

• Experience in leading agile delivery teams

• Taking ownership of technology deliveries from high level requirement through development, testing and deployment

• Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner

• Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are engaged and expectations managed

• Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process etc

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

Our Ideal Candidate

• 10+ years' experience in investment banking / financial markets technology delivery.
• Proven track record leading multi-discipline delivery teams on complex projects, annual project size up to $10m.
• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders.
• Experience in leading agile delivery teams.
• Taking ownership of technology deliveries from high level requirements through development, testing and deployment.
• Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner.
• Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are engaged and expectations managed.
• Provide on-going support to the technology teams as required e.g., authoring / reviewing test cases, closing out open issues / questions, managing change request process etc.

Role Specific Technical Competencies

• Agile and traditional project management methodology experience. Certifications such as Scrum Master, Product Owner or PMP a plus
• Trade life-cycling and derivatives product knowledge from FX, Rates, Commodities and/or Credit encompassing trade events, pricing, risk analytics and market data.
• Knowledge and previous experience of large-scale financial markets platforms such sales-dealer, pricing and transaction processing systems
• Quantitative finance understanding, experience working with analytics libraries and pricing models. Finance degree or certifications (FRM/CFA/PRM etc) or market and credit risk understanding a plus.
• Technical background beneficial, knowledge of programming and scripting languages, technologies, architectures, data stores, messaging

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Company Profile

MIZUHO BANK LTD IS THE BANKING SUBSIDIARY OF MIZUHO FINANCIAL GROUP OF JAPAN, ONE OF THE WORLD'S LARGEST FINANCIAL SERVICE PROVIDERS.

IN 1974, ONE OF MIZUHO'S LEGACY BANK COMMENCED ITS BRANCH OPERATION IN SINGAPORE AND FOR OVER 40 YEARS, WE HAVE A PRESENCE IN SINGAPORE. MIZUHO BANK SINGAPORE BRANCH HOLDS A FULL BANK LICENSE AND PROVIDES BANKING SERVICES TO MORE THAN 2,000 JAPANESE AND NON-JAPANESE CUSTOMERS, OPERATING WITH STAFF STRENGTH OF MORE THAN 700 IN SINGAPORE. ITS PRINCIPAL BUSINESS ENCOMPASSES CORPORATE FINANCE, TRADE FINANCE, CASH MANAGEMENT, FUNDS TRANSFERS, PROJECT FINANCE AND TREASURY. IT ALSO COLLABORATES WITH ITS AFFILIATE COMPANY, MIZUHO SECURITIES, TO PROVIDE INVESTMENT BANKING SOLUTIONS TO ITS CUSTOMERS.

SINGAPORE BRANCH ALSO SERVES AS A REGIONAL OFFICE FOR BANK'S APAC OPERATIONS. BASES IN JAPAN, AND AN EXTENSIVE INTERNATIONAL NETWORK COVERING FINANCIAL AND BUSINESS CENTERS AROUND THE WORLD.

OUR BANK IS IN THE MIDST OF A FOUNDATIONAL CORE BANKING TRANSFORMATION ACROSS 8 COUNTRIES IN ASIA PACIFIC. WE ARE SEEKING AN EXPERIENCED DATA DELIVERY LEAD TO DELIVER THE COMPLEX AND CRITICAL DATA MAPPINGS AND DATA PLATFORM STRATEGY FOR THE TRANSFORMATION PROGRAM.

Job Responsibilities

Data Platform:

• Support the design, development, and implementation of a scalable, reliable, and high-performance data platform, translating business needs into technical specifications.
• Manage timelines, milestones, and deliverables to ensure successful project execution.

Data Mapping and Transformation:

• Take full ownership of the data mapping process, a critical component for the success of data migration and integration within the transformation program.
• Analysis of source systems to define data flows from domain systems into the new platform and data migration requirements from legacy systems.
• Manage the creation, review, and sign-off of detailed Source-to-Target Mapping (STM) specifications, ensuring accuracy and completeness.
• Collaborate closely with Data Engineers, Data Architects, and Business Analysts to define and implement complex data transformation logic and business rules.
• Establish and execute a robust testing strategy to guarantee data quality, consistency, and integrity throughout the migration lifecycle.

Stakeholder and Vendor Collaboration:

• Act as the primary technical point of contact for external vendors involved in the data platform build and data mapping activities.
• Rigorously manage vendor performance, Statements of Work (SOWs), and deliverables to ensure alignment with project goals, timelines, and quality standards.

Delivery Leadership:

• Provide technical leadership, to co-ordinate delivery outcomes with SI Partners, Country technology, and other stake holders.
• Champion best practices in data governance, quality, and security.
• Foster a culture of excellence, collaboration, and innovation within the data delivery team, utilizing Agile/Scrum methodologies to maximize productivity.

Job Requirements

Required:

• Bachelor's degree in computer science, Engineering, Information Systems, or a related field.
• 8+ years of hands-on experience in data integration, data warehousing, or data platform development.
• 3+ years of experience in a lead role, successfully delivering large-scale, complex data projects, particularly involving data migration and system integration.
• Expertise in Data Mapping: Proven, extensive experience creating detailed source-to-target data mapping documents based on complex business requirements.
• Cloud Platform Proficiency: Deep knowledge and practical experience with at least one major cloud platform: AWS (e.g., S3, Glue, Redshift), Azure (e.g., ADLS, Data Factory, Synapse), or GCP (e.g., Cloud Storage, Dataflow, BigQuery).
• Modern Data Stack: Strong understanding of modern data warehousing technologies like Snowflake, BigQuery, or Redshift.
• ETL/ELT Experience: Hands-on experience with data pipeline and orchestration tools such as dbt, Airflow, Talend, or Informatica.
• Vendor Management: Demonstrated experience managing relationships, contracts, and performance of third-party technology vendors.
• Communication Skills: Exceptional ability to communicate complex technical concepts to both technical and non-technical audiences.

Preferred:

• Professional certifications (e.g., AWS Certified Data Analytics, Google Professional Data Engineer, Databricks Certifications).
• Programming experience with Python or Advanced SQL for data processing.
• Knowledge of data governance frameworks (e.g., DAMA-DMBOK).
• Experience working in an Agile/Scrum environment, with Scrum Master experience being a plus.
• Experience in Corporate / Commercial Banking or other Financial Services.

information_technology

• Ensure timely and quality project delivery by monitoring progress and addressing any issues that arise.
• Conduct regular site visits to track progress and provide guidance as needed.
• Maintain compliance with safety regulations and building codes.
• Serve as the primary point of contact between clients and project teams.
• Evaluate and manage relationships with contractors, vendors, and suppliers.

• Minimum 3 years of experience in the interior design/renovation industry.
• At least 3 years of experience in program management for renovation, fit-out, or interior design projects.
• Strong leadership and organizational skills with attention to detail.
• Familiarity with local building codes, regulations, and submission processes.
• Excellent communication, negotiation, and problem-solving abilities.

The ideal candidate will have a strong background in project management and excellent leadership skills. They must be able to communicate effectively with clients, designers, contractors, and other stakeholders.

We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering high-quality results and making a positive impact on our clients' businesses.

The Customer Service Manager is a key role that plays a vital part in our organization's customer satisfaction. The ideal candidate will have excellent leadership and communication skills to lead our customer service team effectively.

Responsibilities:

• Maintain a professional and positive attitude towards customers
• Provide exceptional customer support and respond to demands and queries promptly
• Communicate effectively with the team and management
• Lead operations and customer service processes
• Recruit, train, and manage a team of customer service representatives

Requirements:

• Diploma or Bachelor's Degree in relevant fields such as business administration or hospitality
• Excellent leadership and communication skills
• Able to work independently and as part of a team
• Prior experience in customer-facing roles is preferred

Key Skills:

• Leadership and Team Management
• Customer Service and Support
• Communication and Interpersonal Skills
• Problem-Solving and Conflict Resolution

Our team is looking for an experienced IT Delivery Lead to oversee the end-to-end delivery of complex IT systems.

• Key Responsibilities:
• Manage the project lifecycle, coordinate with vendors and stakeholders, and ensure compliance with governance and audit requirements.
• Support system operations, handle procurement activities, and prepare project documentation.
• Coordinate meetings, track progress, and perform secretariat duties.

Required Skills and Qualifications

• Degree in Computer Science or related field.
• At least 5 years of experience in IT project and operations management.
• Knowledge of compliance, government procurement processes, and contract/vendor management.