7 Delivering Excellent Ict Solutions jobs in Singapore

We are seeking a highly skilled and motivated customer service representative to join our team. The successful candidate will be responsible for delivering exceptional customer service, working efficiently in a fast-paced environment, and maintaining a high level of professionalism.

Project Director

We are seeking an experienced Project Director to lead our team in delivering innovative ICT solutions.

About the Role

• This is a leadership role that requires strong project management skills and experience in leading teams of business analysts, solution architects, and technical services consultants.
• The successful candidate will have a proven track record of managing projects from initiation to delivery, ensuring they meet their objectives within budget and timeframe.
• The ideal candidate will be a decisive and driven individual who can take a proactive approach to business issues, planning project requirements with stakeholders and ushering projects through the entire lifecycle.
• Key responsibilities will include managing project procurements, schedules, identifying risks, and clearly communicating them to stakeholders.
• The ability to effectively engage and manage project stakeholders and business partners is essential.

About You

• You will have a degree in Computer Science or Information Technology, or equivalent, and a minimum of 5 years' relevant working experience as a Project Manager.
• Experience in government agencies, particularly with IM8 knowledge, would be highly beneficial.
• You will possess strong analytical, conceptualization, and problem-solving skills, along with excellent written, verbal communication, presentation, and negotiation skills.
• A motivated individual with innovation in mind to achieve business goals and customer satisfaction.

What We Offer

• An exciting opportunity to work on cutting-edge ICT projects that drive business growth and customer satisfaction.
• A dynamic and collaborative work environment with opportunities for professional growth and development.
• A competitive compensation package that reflects your skills and experience.

Job Description

We are seeking an experienced Solution Architect to join our team. As a key member of our organization, you will be responsible for delivering advanced ICT solutions and services to our customers.

Key Responsibilities:

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• Evaluate business requirements and provide SAP solutions and an integrated approach for customers.
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• Provide technical consultation to customers through understanding their requirements and recommending the most suitable solutions and services.
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• Engage with vendors for support and solutions.
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• Design Technical and Solution Architecture.
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• Deliver presentations and demonstrations to prospective and current clients, with technical and architecture design, configuration, and customisation of SAP products.
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• Consult project teams and consultants developing products/services to gain in-depth knowledge that can be related to customers.
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• Conduct research into the industry, including competitor research, providing advice on SAP functionality, organisational change, and other advisory services.
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Required Skills and Qualifications:

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• Knowledge in SAP products and projects and architectural solutions.
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• Understanding of SAP best practices and best fit.
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• Tertiary qualifications, advantageous to be in IT, but not essential.
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• Excellent communication and writing skills.
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• Good interpersonal, communication and presentation skills.
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• Ability to communicate technical and business concepts effectively to customers.
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• Self-motivated and able to work under pressure and tight deadlines.
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• Understanding and proficiency in IT infrastructure, Microsoft 365 and Microsoft Azure, advantageous.
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Benefits:

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• A dynamic, stimulating team of highly motivated professionals.
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• Opportunities for continuous learning, development, and growth.
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• A flat organization with short lines of communication.
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About You:

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• Previous experience in solution architecture and/or project requirements in SAP.
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• Functional experience in one or more of SAP modules, such as Financial Accounting and Controlling (FICO), Inventory Management (IM), Materials Management (MM), Sales and Distribution (SD), Extended Warehouse Management (eWM) and Manufacturing (PP/DM).
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• Implementing full project lifecycle in SAP architectural design, SAP S/4 HANA migration and upgrade, BASIS, and Performance testing, an added advantage.
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Skill Keyword:

We are seeking an experienced

We strive to deliver exceptional customer experience through our Customer Service Representatives. Their primary role is to ensure that customers receive the highest standard of service delivery.

• Customer Interaction: Respond to incoming calls, emails, and written correspondences in a timely and professional manner.
• Issue Resolution: Resolve customer issues and enquiries received via calls, mail, emails, and social media platforms within the committed turnaround time.
• Product Education: Educate customers about