963 Defects jobs in Singapore

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.
  

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.

• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.

• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.

• Diploma-qualified or holds an equivalent certification.

• Able to work under pressure and manage tight deadlines.

• Detail-oriented and organized, capable of juggling multiple tasks.

• A strong communicator with a customer-focused, able to navigate complex situations with ease.

• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.

• A supportive, collaborative team that values what you bring to the table.

• Continuous learning and development to help you advance.

• The chance to work with a global leader in property and facilities management.
  

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Join to apply for the Customer Service Officer / Executive (Unit Handover & Defects Management) role at Knight Frank

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Officer / Executive (Unit Handover & Defects Management) role at Knight Frank

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

As a Strata Management Customer Service Officer / Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.
  
  

• Experienced in unit handover and defects management, with 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• A strong communicator with a customer-first mindset, able to navigate complex situations with ease.
• Highly organized and detail-oriented, capable of managing multiple tasks and timelines.
• Comfortable working independently, yet a team player with a collaborative attitude.
  
  

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other

Referrals increase your chances of interviewing at Knight Frank by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Service Officer / Executive (Unit Handover & Defects Management) page is loadedCustomer Service Officer / Executive (Unit Handover & Defects Management) Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id JR100486

Who are we

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .

About The Role

As a Strata Management Customer Service Officer / Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.

• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.

• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

We’re Looking For Someone Who’s:

• Experienced in unit handover and defects management, with 2 years of relevant experience.

• Diploma-qualified or holds an equivalent certification.

• A strong communicator with a customer-first mindset, able to navigate complex situations with ease.

• Highly organized and detail-oriented, capable of managing multiple tasks and timelines.

• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.

• A supportive, collaborative team that values what you bring to the table.

• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.

Customer Service Officer / Executive (Unit Handover & Defects Management) page is loaded

Customer Service Officer / Executive (Unit Handover & Defects Management)

Who are we

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .

About The Role

As a Strata Management Customer Service Officer / Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.

• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.

• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

We’re Looking For Someone Who’s:

• Experienced in unit handover and defects management, with 2 years of relevant experience.

• Diploma-qualified or holds an equivalent certification.

• A strong communicator with a customer-first mindset, able to navigate complex situations with ease.

• Highly organized and detail-oriented, capable of managing multiple tasks and timelines.

• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.

• A supportive, collaborative team that values what you bring to the table.

• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Similar Jobs (2)

Condominium Manager

Concierge Officer

Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.

Customer Service Officer / Executive (Unit Handover & Defects Management)

Join to apply for the Customer Service Officer / Executive (Unit Handover & Defects Management) role at Knight Frank

Customer Service Officer / Executive (Unit Handover & Defects Management)

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Officer / Executive (Unit Handover & Defects Management) role at Knight Frank

Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
As a Strata Management Customer Service Officer / Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.
What You Will Be Doing

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.
  

• Experienced in unit handover and defects management, with 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• A strong communicator with a customer-first mindset, able to navigate complex situations with ease.
• Highly organized and detail-oriented, capable of managing multiple tasks and timelines.
• Comfortable working independently, yet a team player with a collaborative attitude.
  

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Knight Frank by 2x

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Customer Service Officer / Executive (Unit Handover & Defects Management) page is loaded
Customer Service Officer / Executive (Unit Handover & Defects Management) Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id JR100486
Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .
About The Role
As a Strata Management
Customer Service Officer / Executive
, you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.
What You Will Be Doing
Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.
We’re Looking For Someone Who’s:
Experienced in unit handover and defects management, with 2 years of relevant experience.
Diploma-qualified or holds an equivalent certification.
A strong communicator with a customer-first mindset, able to navigate complex situations with ease.
Highly organized and detail-oriented, capable of managing multiple tasks and timelines.
Comfortable working independently, yet a team player with a collaborative attitude.
Why Knight Frank?
Lots of opportunities for growth and career development.
A supportive, collaborative team that values what you bring to the table.
Continuous learning and development to help you advance.
If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Similar Jobs (2)
Condominium Manager locations Singapore time type Full time posted on Posted 2 Days Ago Concierge Officer locations Singapore time type Full time posted on Posted 2 Days Ago
Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.
#J-18808-Ljbffr

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

As a Strata Management Customer Service Executive , you’ll play a crucial role in ensuring a seamless experience for property owners during both unit handover and defects management. Your ability to communicate effectively and prioritize customer satisfaction will be key in delivering exceptional service to our clients.

What You Will Be Doing:

• Pre-Handover Inspections: Conduct detailed inspections of units before handover, identify defects, and work closely with contractors to ensure prompt resolution. Keep the developer updated on progress and prepare comprehensive handover kits for owners.
• Handover Process: Coordinate handover schedules with the developer, guide owners through the handover, and address any inquiries about unit interiors. Maintain accurate handover records and provide daily updates to the developer.
• Defects Management: Act as the liaison between owners and contractors, ensuring timely defect resolutions. Oversee rectification sign-offs and monitor progress to meet agreed timelines. Maintain logs for keys, access cards, and other critical details during defect rectifications.

What we’re looking for someone who’s:

• Experienced in unit handover and defects management, with at least 2 years of relevant experience.
• Diploma-qualified or holds an equivalent certification.
• Able to work under pressure and manage tight deadlines.
• Detail-oriented and organized, capable of juggling multiple tasks.
• A strong communicator with a customer-focused, able to navigate complex situations with ease.
• Comfortable working independently, yet a team player with a collaborative attitude.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Eterna Indonesia is a leader in technology development with a special focus on pioneering web and software solutions. Our commitment to innovation and excellence motivates us to grow our team. We are currently seeking a highly skilled and motivated QA to manage our CRM project for solar energy initiatives and ensure the highest quality standards.

The QA will work from a virtual office server in Discord, overseeing project management tasks and quality assurance processes. This role involves working as an outsourced agent for a pioneering tech company based in the USA, adhering to working hours from 3 PM WIB to 12 AM WIB.

• Plan, execute, and finalize projects according to deadlines.
• Coordinate the efforts of team members and senior management to deliver projects according to plan.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Manage project dependencies and critical path.
• Track project milestones and deliverables.

• Develop and execute test plans to ensure product quality.
• Test new features built by the team to ensure they function as intended with no bugs or issues.
• Identify, record, document thoroughly, and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Collaborate with developers and product managers to identify system requirements.
• Stay up-to-date with new testing tools and test strategies.

• Proven working experience in project management and quality assurance in the information technology sector.
• Familiarity with Atlassian tools, including Jira.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience with quality assurance methodologies, tools, and processes.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills in English.
• Strong organizational skills including attention to detail and multitasking skills.
• Ability to work from 3 PM WIB to 12 AM WIB.

• Any certifications in Project Management (e.g., PMP, PMI-ACP) and Quality Assurance (e.g., ISTQB, CSTE).
• Familiarity with programming and the tech stack of our client's app.
• Experience working in virtual office environments and using Discord for daily communications.
• Familiarity with all the tools needed for this role.

Eterna Indonesia offers a dynamic work environment, opportunities for growth, and the chance to be part of an innovative team. If you have a passion for project management and quality assurance, and a dedication to excellence, apply now!