17 Debt Recovery jobs in Singapore

We are seeking a highly motivated debt recovery professional to fill this challenging role. This is a full-time position with flexible working hours, allowing for a balance between work and personal life.

• Manage a portfolio of accounts to recover outstanding debts
• Communicate effectively with clients to negotiate payment plans
• Maintain accurate records and reports to track progress

• Highly motivated and driven individual
• Persuasive communication skills
• Ability to work independently and as part of a team

• Competitive commission structure on top of base salary
• Flexible working hours
• Opportunity for career growth and development

Shifts generally run between 1pm to 9pm, but may start earlier and end earlier depending on operational needs. Weekend and public holiday work is required, as these are peak periods for commission earnings. Off-in-lieu will be provided for public holidays worked.

The primary goal of this role is to ensure timely recovery of delinquent accounts by utilizing exceptional communication skills, negotiation techniques, and a customer-centric approach.

About The Role

We are seeking an experienced Debt Recovery Specialist to join our team in Singapore.

This is a challenging opportunity for individuals with excellent communication skills and prior debt recovery experience. As a key member of our team, you will be responsible for managing customer relationships and negotiating payment plans that meet the needs of both parties.

Key Responsibilities:

• Manage and provide exceptional customer service support via phone calls, live chats, and home visits to clarify payment details and remind clients to make payments.
• Understand customers' needs and provide alternative payment solutions tailored to their situations.
• Handle customer inquiries and promote renewal cases effectively.
• Review customers' backgrounds, including income tax, car leasing, and credit bureau information, to advise on installment plans.
• Perform ad-hoc duties assigned by management as required.

Requirements:

• Excellent communication and negotiation skills.
• Prior debt recovery experience and a valid motor/driving license are preferred.
• Strong instant messaging and telephone etiquette.
• Ability to provide exceptional customer service and resolve disputes amicably.

This is a dynamic opportunity for a motivated individual to join our team as a Debt Recovery Specialist. As a key member of our operations, you will be responsible for managing client accounts and collecting overdue payments via phone calls.

• You will be the primary point of contact for clients, providing exceptional customer service while ensuring timely payment arrangements are made.
• Perform administrative duties such as preparing legal documents, monitoring accounts, and updating the credit collection system.
• Collaborate with colleagues to achieve team goals and objectives.
• Develop and maintain strong relationships with clients to ensure long-term success.
• Utilize effective communication skills to negotiate payment plans and resolve disputes.

• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills.
• Ability to multitask and prioritize tasks effectively.

• Opportunity to work in a dynamic and fast-paced environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• Flexible working hours and remote work options.

Job Title: Debt Recovery Specialist

We are seeking an experienced and highly skilled Debt Recovery Specialist to join our team. As a key member of our credit control function, you will be responsible for identifying outstanding debts and ensuring timely payment from customers.

You will work closely with the finance team to monitor customer accounts, prepare reports, and implement effective collection strategies. Your excellent communication skills and attention to detail will enable you to negotiate with customers and resolve disputes in a professional manner.

The successful candidate will have a strong background in credit control, accounts receivable, or administrative finance roles, with experience in using Microsoft Office Excel. You will also possess good communication skills, attention to detail, and strong organisational skills.

• Monitor customer accounts to identify outstanding debts and overdue invoices
• Prepare and send out invoices, statements of accounts, and payment receipts
• Record customer payment receipts in the accounting system and liaise with the finance team for reconciliation
• Assist in the preparation of monthly aging reports and collection status updates

• A minimum of 1-2 years of relevant experience in credit control, accounts receivable, or administrative finance roles
• Proficient in Microsoft Office Excel
• Good communication skills
• Attention to detail and strong organisational skills

Job Title: Corporate Debt Recovery Specialist

We are seeking an experienced Corporate Debt Recovery Specialist to join our team. The successful candidate will be responsible for managing and driving collection activities for overdue corporate accounts.

The ideal candidate will have a proven track record of success in debt recovery, with experience working with both corporate and individual accounts. Strong knowledge of Singapore's debt recovery regulations and legal framework is essential.

Customer payment advisor | 5.5 Day | Jalan Besar|

Responsibilities:

- Manage and provide customer service support via phone call, Live chat /online platform, home-visit to clarify the payment details (including amount paid and outstanding balance etc.) and remind clients to make payment

-Understand customers' needs and provide alternative payment plan to aid client's situation (i.e. dates/amount)

-Handle customer queries & promote renew cases

-Understand and review customers background (such as CPF, income tax, car leasing, credit bureau etc.) and advice whether customers are suitable for installment plan.

-Any ad-hoc duty assigned by the management.

Requirements:

- Good communication skills.

- Prior Debt Recovery experience and Motor/driving license preferred

- Have instant message and telephone etiquette

- Ensure each customer is provided with exceptional service

Job Overview:

We are seeking a motivated and organized Debt Collection Field Officer to join our team. As a Field Officer, you will be responsible for conducting onsite visits to debtors, collecting information, and resolving outstanding debts.

Responsibilities:

• Perform scheduled visits to debtors to collect information and resolve outstanding debts.
• Conduct thorough site inspections to identify any abnormalities or issues.
• Verify debtor contact information and update records as necessary.
• Ensure all scheduled visits are completed on time and within company guidelines.
• Perform other duties as assigned by management.

Requirements:

• Must have own transport (preferably a motorbike).
• Authorized to drive in Singapore.
• Lives in Singapore.

Skills and Qualifications:

• Ability to work independently and manage multiple tasks.
• Excellent communication and interpersonal skills.
• Strong enforcement and compliance skills.
• Physically fit and able to handle physically demanding tasks.
• Good time management and organizational skills.
• Ability to communicate effectively with debtors and internal stakeholders.

Benefits:

• Government-mandated leaves (maternity leave, paternity leave, childcare leave, extended childcare leave, outpatient sick leave, hospitalization leave).
• Annual leaves (14 days upon confirmation, capped at 18 days based on years of service).
• Other leaves (compassionate leave, marriage leave, birthday leave, national service leave).
• Off-in-lieu to credit if public holiday falls on a Saturday.
• Covered with insurance (group hospitalization & surgery, group term life & group personal accident).
• Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
• Opportunity of career growth.
• Petrol reimbursement.
• Bike maintenance reimbursement.
• Performance bonus.

Working Hours:

5-day work week.

Nearest MRT: MacPherson.

As a Credit and Debt Recovery Specialist, you will play a vital role in ensuring timely payments from customers. You will be responsible for monitoring and tracking customer accounts, reconciling payments with outstanding invoices, and implementing effective debt collection strategies.

• Reconcile payments received with outstanding invoices to prevent any discrepancies.
• Implement a systematic approach to debt collection, including contacting customers via phone, email, or other communication channels.
• Investigate and resolve billing discrepancies and disputes in a timely manner, collaborating with relevant departments as needed.

You will also be responsible for preparing regular reports on the status of accounts receivable and outstanding debts, arranging meetings with sales teams, and uploading sales reports quarterly.

• Bachelor's degree in Finance, Accounting, or 3-5 years of experience in a related field.
• Proven experience in credit control or a related finance role, with excellent communication and negotiation abilities.
• Strong analytical and interpersonal skills, with proficiency in Microsoft Office and Excel.

• Opportunity to work with a dynamic team, contributing to the company's growth and success.
• Chance to develop your skills and expertise in credit and debt recovery, with opportunities for professional advancement.
• A challenging and rewarding role that requires strategic thinking, problem-solving, and effective communication.