1902 Dbs Bank jobs in Raffles Place

About the Opportunity:

We are seeking a Customer Service & Financial Sales Advisor to provide exceptional service to walk-in customers while introducing them to financial products.

• Deliver outstanding customer service
• Introduce customers to financial products

Key Qualifications and Skills:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Familiarity with financial products

Benefits of Working with Us:

• Ongoing training and development opportunities
• A dynamic and supportive work environment

Join our team if you are motivated, results-driven, and passionate about delivering exceptional customer experiences. We offer competitive compensation and benefits packages that will enhance your career growth and well-being.

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

• Candidate must possess at least Secondary School/"O" Level in any field

• Required language(s): English and Mandarin

• At least 1 Year(s) of working experience in the related field is required for this position

• Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly

• Have basic to intermediate computer knowledge

• Preferably Junior Executive specialized in Customer Service or equivalent

• Immediate Position

Maintain operation of system dashboard/portal and ensure customers get high quality service and satisfaction.

System monitoring and administrations works.

Respond swiftly to calls when activated and investigate disturbances.

Respond immediately to all enquiries concerning season applications, refund matters, and/or change of particulars and resolve all issues.

Communicate with users via email, telephone & Portal.

Ensure daily/monthly reports are produced showing occurrences, such as email reports and/or call tracking.

Administrative duties e.g basic finance , Filing, data entry, applications submission.

Requirements:

Able to perform 12hr rotating shift.

Must be Singaporean.

Able to work independently and multiple locations when required.

Skills, Abilities, and Knowledge for Customer Service Administrative

Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds

Ability to carry out functions professionally

Excellent customer service skills to ensure high degree of customer satisfaction

Highly energetic, confident, reliable, punctual, and proactive individual

Ability to give attention to detail and perform tasks accurately

Strong knowledge of and ability to use Microsoft Office and computer.

Customer service officer.

Able to prepare BL and contact customer.

looking for shipment sea / Air space

RESPONSIBILITIES

1. Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.

2. Responsible for creating, processing, and managing customer orders in the system.

3. Do following up customer orders from start to the end.

4. Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers' concerns are understood and resolution is clearly explained.

5. Solve customer problems and help resolve issues.

6. Preparing bills and invoices.

7. Ensure accurate and timely data entry into the inhouse system.

8. Excellent multitasking skills within their work space as well as computer software programs.

9. Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

1. Computer literacy

2. Good interpersonal skill

3. Knowledge of Korean language is a plus

4. Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working hours

• Monday – Friday: 8.30am – 5.30pm

Working Location

• 20 Penhas Road (Lavender Office)

Reporting Manager

• General Manager – Allied Food

Studio Operations 9 Months Internship (Part-Time)

$11 per hour

Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

• Responsible for customer service, studio upkeep and virtual client experience
• Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
• Provide prompt replies to customer enquiries on various online platforms and our hotline
• Daily online and offline operations
• Studio housekeeping duties

ENVIRONMENT

• Flat hierarchy, independent working environment
• FREE Pilates Reformer classes

REQUIREMENTS

• Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
• 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
• At least 1 year working experience in administrative role
• Enjoys client interaction and can problem solve in a service-oriented way
• Good customer service and telephone etiquette
• Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
• Able to work independently alone or with the team.
• Experienced in admin work, good with google office and quick in picking up using computer systems
• Detailed oriented, meticulous, careful
• Tertiary students with 1 year of work experience are welcome to apply

Job Type: Internship

Contract length: 9 months

Pay: $, 1,400.00 per month

Benefits:

• Employee discount

Work Location: In person

You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.

Key Responsibilities

• Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
• Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
• Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
• Perform documentation and other ad-hoc duties assigned by the team/manager.
• Uphold service standards and contribute to a positive team culture.

Requirements

• Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
• Team player with a positive, cheerful disposition; proactive and detail-oriented

How to Apply

Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary, or email

We regret that only shortlisted candidates will be notified

EA Licence No. 15C7572

EA Personnel ID. R

RecruitFirst is Hiring:

1x CSO (Livechat) - chatbots etc

1 x CSO (Digital Communication) - via Emails etc

1x CSO (Call centre) - over call 

1x CSO (Front line in office)

Location: Eunos 

Duration: 12 months contract 

Working Hours: Mon - Fri office hours

Salary: up to $3800 (depending on qualification & experience)  Job scope

• Ensure the enquiries and requests are responded within the
  
  expected turnaround time;
• Manage and resolve policyholders', distribution representatives' and business partners' issues
  
  related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

General Job scope, contact me for more

Requirement

• Min A levels
• No exp okay as long as willing to learn
• Customer service oriented, meticulous and hardworking

Interested candidate do kindly Contact Rudy at or click APPLY NOW

*only shortlisted candidate will be notified

Rudy Lee (R

RecruitFirst Pte Ltd (E.A.13C6342)