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About The Job

The Manager, Data Management, is responsible for ensuring the quality, integrity, and consistency of metadata across the university’s data warehouse and other operational systems. This role involves collaborating with various stakeholders to establish and implement metadata standards, support data governance initiatives and provide training to end-users. Additionally, the Manager will assist in managing data protection and ensuring compliance with the Personal Data Protection Act (PDPA). The Manager will also serve as a primary point of contact for external data inquiries and requests as well as coordinating with government agencies.

What You Will be Doing

Key Responsibilities

• Metadata Management: Maintain and update metadata across all data systems to ensure consistency, integrity, and quality.
• Standard Implementation: Work with departments to define and enforce metadata standards and best practices.
• Data Governance Support: Contribute to data governance initiatives, supporting the development and enforcement of policies and procedures.
• Data Protection and PDPA Compliance: Assist in managing data protection practices to comply with PDPA regulations, ensuring sensitive data is handled securely and responsibly.
• Stakeholder Collaboration: Serve as the primary contact for external data requests and inquiries, managing relationships with regulatory entities.
• Training and Support: Provide guidance and training to end-users on data management practices, promoting adherence to governance standards.
• Data Quality Assurance: Oversee data quality monitoring processes, identifying and resolving data integrity issues across the university's data systems.

Job Requirements

• Bachelor’s degree in Information Management, Data Science, Business, or a related field.
• Minimum 2 years of experience in data management, metadata management, or related fields.
• Strong understanding of data governance, metadata standards, and quality assurance principles.
• Proficiency in data governance tools, metadata management solutions, and data quality software.
• Excellent communication skills for stakeholder management and cross-functional collaboration.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides That, You Will Also Get

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Higher Education

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Responsibilities

• Assist in the updating, extracting and uploading of database for marketing purposes;
• Perform data de-duplication, manipulation, cleansing, extraction, mapping/matching;
• Perform queries and list pulls for marketing campaigns;
• Monitor and perform updating, deduping, clean-up, extracting and uploading of database;
• Report on campaigns performance, effectiveness, and growth;
• Produce quantitative reports/presentations and communicate on findings, highlight any inconsistencies / issues;
• Work with business and IT resources regarding database issues and technical questions;
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Requirements:

• Minimum 1-2 years of relevant database / reporting experience;
• Minimum Diploma in a relevant field;
• Highly proficient with Microsoft Excel (E.g.: Pivot Tables, Macros, etc);
• Understanding of database structure;
• Basic programming skills will be an advantage;
• Able to work in a deadline driven environment with the ability to meet aggressive deadlines;
• Able to handle multiple campaigns assigned;
• Observes attention-to-detail, meticulous and organized; and
• Fluent in both spoken and written English.

We regret that only shortlisted candidates will be notified.

The ideal candidate will be responsible for the daily maintenance, administration, and management of databases. This includes tasks such as database installation, configuration, fine-tuning, patching, performance optimization, backup and recovery, planning, implementation, testing, and troubleshooting.

• Perform database maintenance and administration duties
• Install and configure databases
• Fine-tune databases in coordination with the Apps Team
• Patch databases to ensure up-to-date software
• Optimize database performance for improved efficiency
• Backup and recover databases as needed
• Plan and implement database solutions
• Test backup procedures
• Develop and maintain recovery procedures
• Troubleshoot database issues

• AWS certificate is advantageous
• Public sector experience is mandatory
• GCC experience is mandatory

We offer a dynamic work environment that values innovation and teamwork.

• Work collaboratively with the team to implement tools that enhance database management and create insightful reporting dashboards.
• Support the automation of workflows to streamline data collection and transformation processes.
• Engage with industry partners on intellectual property licensing and commercialization matters.
• Coordinate meetings and manage event logistics efficiently.
• Perform other administrative tasks as needed or assigned.

Requirements:

• A diploma or degree in a relevant field is required.
• Proficiency in MS Excel and Power BI is essential.
• Experience with database management tools is preferred.

Benefits:
- Opportunity to work with a dynamic team
- Chance to develop skills in data analysis and administration

Others:
Interested candidates, please submit your resume for consideration.
*** We regret that only shortlisted candidates will be contacted.***

The ideal candidate will have experience in data management and system testing, with a strong understanding of Microsoft Excel and training management systems.

You will be responsible for assisting in data cleansing by removing duplicates, identifying inconsistencies in data formats, correcting errors, and performing overall data checks.

Additionally, you will ensure completeness and correctness of data after extraction through thorough data checking, validate and test data in the TMS test environment, and assist in documentation and reporting specific to the unit.

Stakeholder management is also an essential part of this role. You will need to work 2 Saturdays a month (will give off in lieu if worked).

• 1-2 years of working experience in an administrative or project management role
• Excellent oral and written communication skills
• Effective team player with strong interpersonal skills
• Proficiency/good understanding of Microsoft Excel
• Experience with data management and system testing preferred
• Familiarity with training management systems or similar software preferred

This is a 1-year contract position, and the working hours are from 8:30am to 5:45pm (Mondays to Thursdays), 8:30am to 5:15pm (Fridays). The job responsibilities include stakeholder management, documenting user feedback and system performance, and providing user support post-system launch.

To succeed in this role, you must have excellent problem-solving skills, attention to detail, and the ability to work independently with minimal supervision. You should also be proficient in MS Office applications and have experience with data management tools.

The ideal candidate will be able to work effectively in a team environment, communicate complex information clearly, and meet deadlines while maintaining high-quality results.

Job Title: Data Management Professional

Job Overview

This role involves supporting data management operations for enterprise data platforms, encompassing data warehouses and portfolio data marts.

• Conduct Data Reconciliation and quality checks to meet agreed-upon Service Level Agreements (SLAs).
• Analyze data and manage issues through to resolution, ensuring optimal data integrity and availability.
• Collaborate with cross-functional teams to guarantee data accuracy, reliability, and timeliness.
• Support the design and execution of User Acceptance Testing (UAT) to validate data systems.

Beyond these responsibilities, a successful candidate will possess excellent problem-solving skills, along with strong analytical and logical thinking abilities.

Responsibilities

• Assist in the updating, extracting and uploading of database for marketing purposes;
• Perform data de-duplication, manipulation, cleansing, extraction, mapping/matching;
• Perform queries and list pulls for marketing campaigns;
• Monitor and perform updating, deduping, clean-up, extracting and uploading of database;
• Report on campaigns performance, effectiveness, and growth;
• Produce quantitative reports/presentations and communicate on findings, highlight any inconsistencies / issues;
• Work with business and IT resources regarding database issues and technical questions;
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Requirements:

• Minimum 1-2 years of relevant database / reporting experience;
• Minimum Diploma in a relevant field;
• Highly proficient with Microsoft Excel (E.g.: Pivot Tables, Macros, etc);
• Understanding of database structure;
• Basic programming skills will be an advantage;
• Able to work in a deadline driven environment with the ability to meet aggressive deadlines;
• Able to handle multiple campaigns assigned;
• Observes attention-to-detail, meticulous and organized; and
• Fluent in both spoken and written English.

We regret that only shortlisted candidates will be notified.

• Responsible for managing end-to-end requests for onboarding, maintenance and retirement of supplier and customer master data to ensure data accuracy and integrity.
• Process high volume of supplier and customer master data requests on a timely basis within the agreed Service Level Agreement (SLA).
• Attend to requestors' queries and provide advice to all various units of the organization as necessary.
• Work closely with team members and departments' requestors to address issues promptly with positive outcomes.

• Degree in Accounting, Finance or equivalent qualifications.
• Preferably with 3-5 years of experience in a similar capacity.
• Strong controls and process improvement mindset.
• Customer service orientation who proactively attend to and solve users' requests with urgency and drive positive outcomes.
• Possess good analytical and communication skills.
• Meticulous and excellent attention to details.
• Experience in SAP and project implementation will be an added advantage.
• Proficient in Microsoft Office applications, especially Microsoft Excel.