2,515 Customerservicemanagement jobs in Singapore

We're seeking a Client Support Specialist to join our team. As a Client Support Specialist, you will be responsible for assisting clients with their inquiries and providing them with excellent customer service.

• Responsibilities:
• Communicate effectively with clients via phone, email, or in-person;
• Resolve client issues and complaints in a timely and professional manner;
• Provide administrative support to the team, such as data entry and document preparation;
• Maintain accurate records and reports of client interactions;
• Assist in coordinating internal projects and events;

• Friendly and approachable demeanor;
• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Basic computer skills and knowledge of Microsoft Office;
• High school diploma or equivalent required;
• Bachelor's degree preferred but not necessary;

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application today!

Job Title: Client Support Professional

Job Description:

• Assist the sales team in responding to customer inquiries and meeting their needs.

Job Title:
Client Support Specialist

We are seeking a dedicated and skilled professional to provide exceptional client service by attending to inquiries, shortlisting suitable helpers, and assisting clients with all maids' matters.

Responsibilities:

• Attend to client inquiries in a timely and courteous manner
• Shortlist suitable helpers based on client requirements
• Assist clients with all maids' matters, including counseling and problem-solving skills
• Provide support and guidance to clients throughout the hiring process

Requirements:

Counseling and problem-solving skills are essential for this role. A CEI certificate is required.

Benefits:

We offer a competitive remuneration package based on individual experience and skills.

Tell Employers About Your Skills:

• Negotiation
• Outlook
• Sales
• Stress Management
• Interpersonal Skills
• Problem Solving
• Cold Calling
• Selling
• Marketing
• Communication Skills
• Excel
• Customer Satisfaction
• Team Player
• Customer Service

Operations

• Help run daily operations for security systems (like CCTV, access control, alarm systems).
• Work with internal teams to keep projects on track.
• Monitor timelines, budget use, and manpower needs.

Client & Vendor Support

• Arrange installations and maintenance with clients.
• Handle customer questions or complaints.
• Work with vendors and subcontractors to get parts and services.

Team Support

• Help the Operations Manager oversee technicians and engineers.
• Ensure team follows safety and work procedures.
• Assist in planning staff deployment.

Documentation & Inventory

• Keep project and service records organized.
• Monitor stock levels and order parts when needed.
• Create weekly/monthly reports on project and maintenance work.

Requirements

• Diploma or NITEC in Engineering (Computer, Electrical, or related fields).
• Basic knowledge in ELV, IT, and security systems is preferred.
• At least 2 years of experience in the IT/security field.
• Able to read and understand basic AutoCAD drawings.
• Good communication and teamwork skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

We are seeking a highly skilled and experienced professional to fill the position of Customer Service Manager . As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all clients receive top-notch support.

• Fluent in Chinese to communicate effectively with Chinese-speaking clients.
• Excellent communication skills to handle worker and customer interactions.
• Good basic knowledge of human anatomy.
• Ability to work under pressure and maintain a high level of professionalism.
• Strong mental capability and resilience.

• Typical working hours: 8.1 hours per day, 6 days a week (12pm-10pm).

• At least 34 years of experience in a massage establishment or similar service trade.
• Fluency in Chinese is essential.
• Able to read and write in English.

This is a position in Medical Aesthetic responsible for delivering exceptional customer service to achieve satisfaction.

• Follow up on warm leads to convert them into appointments for the clinic and spa
• Serve customers by greeting and directing them appropriately
• Answer phone calls in a professional manner and route calls as necessary
• Provide information about services, location, and operating hours
• Perform sales and follow-up calls with customers
• Manage reception duties, registration, and scheduling appointment bookings
• Perform other clerical receptionist duties

• Minimum GCE Ordinary Level or equivalent qualification
• Able to provide excellent customer service
• Ability to work independently and as a team player
• Excellent interpersonal and communication skills
• Ability to handle service-oriented environments
• Strong customer relations
• Ability to work confidently and proactively in a fast-paced environment

Benefits of working in this role include: the opportunity to develop strong relationships with customers, gain experience in sales and customer service, and work in a dynamic and fast-paced environment.

To be successful in this role, you will need to have: a positive attitude, excellent communication skills, and the ability to work well under pressure. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

The primary responsibility of this role is to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for attending to walk-in enquiries at the customer service office, answering all calls and emails at the first level, ensuring cleanliness of the office at all times, conducting daily closing of all cash transactions, and providing logistics assistance for all activities.

• Attends to walk-in enquiries at the customer service office.
• Answers all calls and emails at the first level.
• Ensures cleanliness of the office at all times.
• Conducts daily closing of all cash transactions.
• Provides logistics assistance for all activities.

1. At least GCE 'O' level educational qualifications.
2. Have experience in cashiering and customer service.
3. IT literate.
4. Good customer service skills.

9.00am to 6.00pm

We are looking for individuals who are passionate about delivering excellent customer service and have a strong work ethic. If you are keen to join our team, please send your most updated resume to us.

Only shortlisted candidates will be notified.

As a Care Coordinator, you will play a vital role in supporting our clinical team to deliver exceptional care services to clients and caregivers.

• You will be responsible for advising clients on financial scheme applications
• Ensure timely updates of renewal of means testing and financial assistance
• Manage the onboarding process for new clients, assist in initial assessment appointment scheduling/rescheduling, subsidies application, and address client inquiries for rehabilitation

You will also assist in initial assessments of client/caregiver needs with basic case management under the direction of a case manager/social worker. This includes ensuring client and caregiver's ability to cope by streamlining and coordinating community services available, and consolidating, preparing, and tracking relevant monthly reports and statistics.

To succeed in this role, you must possess excellent interpersonal and communication skills, as well as a patient and gentle disposition with empathy and strong listening skills. A Diploma in any discipline, preferably in healthcare or related field, is required. A diploma in SW education qualification will be advantageous.

• A team player with good interpersonal and communication skills
• Patient, gentle disposition with empathy and strong listening skills
• Diploma in SW education qualification will be advantageous