181 Customer Training jobs in Singapore

As a technical training specialist, this position will conduct formal technical training sessions with the knowledge of company products & teaching/training skills.

Overview:

The technical training specialist conducts formal training sessions to “in-house” and customer personnel at home office & customer locations.

• Interacts with customer and functional organizations to develop specifications for content of courses.
• Prepares lesson plans from engineering documentation, field service requirements or software documentation.
• Review & ensure training materials are updated regularly by the Asian trainers.
• Provide necessary technical guidance to Asian trainers on product training.

Responsibilities:

• Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology.
• Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials.
• Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records.
• Oversees all instructional equipment, supplies & materials are available, adequate and in working condition.
• Undertakes & develops customized training assignments to meet special needs of customers as required.
• Improves training services & quality targeted at total customer satisfaction through the review of trainees’ feedback.
• Reviews/Ensures training materials are updated in a regular basis by the Asian trainers.
• Provides necessary technical guidance to Asian trainers on product training.
• Performs other duties as assigned or necessitated by business conditions or changes.

Qualifications:

• Bachelor’s Degree/Diploma in Engineering or related discipline.
• Typically 3 or more years of working experience in semiconductor industry.
• Knowledge in wire/die bonding technologies with training experience is an advantage.
• Strong verbal and written communication skills.
• Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous.
• Able to work & solve problem independently without much supervision & guidance.
• Able to show confidence during work, problem solving & communication with others.
• Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned.
• Must be customer-oriented and able to fulfill any customers’ training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company.
• Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed.

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: .

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

• Interacts with customer and functional organizations to develop specifications for content of courses.
• Prepares lesson plans from engineering documentation, field service requirements or software documentation.
• Review & ensure training materials are updated regularly by the Asian trainers.
• Provide necessary technical guidance to Asian trainers on product training.

• Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology.
• Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials.
• Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records.
• Oversees all instructional equipment, supplies & materials are available, adequate and in working condition.
• Undertakes & develops customized training assignments to meet special needs of customers as required.
• Improves training services & quality targeted at total customer satisfaction through the review of trainees' feedback.
• Reviews/Ensures training materials are updated in a regular basis by the Asian trainers.
• Provides necessary technical guidance to Asian trainers on product training.
• Performs other duties as assigned or necessitated by business conditions or changes.

• Bachelor's Degree/Diploma in Engineering or related discipline.
• Typically 3 or more years of working experience in semiconductor industry.
• Knowledge in wire/die bonding technologies with training experience is an advantage.
• Strong verbal and written communication skills.
• Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous.
• Able to work & solve problem independently without much supervision & guidance.
• Able to show confidence during work, problem solving & communication with others.
• Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned.
• Must be customer-oriented and able to fulfill any customers' training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company.
• Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed.

As a technical training specialist, this position will conduct formal technical training sessions with the knowledge of company products & teaching/training skills.

Overview:

The technical training specialist conducts formal training sessions to "in-house" and customer personnel at home office & customer locations.

• Interacts with customer and functional organizations to develop specifications for content of courses.
• Prepares lesson plans from engineering documentation, field service requirements or software documentation.
• Review & ensure training materials are updated regularly by the Asian trainers.
• Provide necessary technical guidance to Asian trainers on product training.

Responsibilities:

• Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology.
• Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials.
• Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records.
• Oversees all instructional equipment, supplies & materials are available, adequate and in working condition.
• Undertakes & develops customized training assignments to meet special needs of customers as required.
• Improves training services & quality targeted at total customer satisfaction through the review of trainees' feedback.
• Reviews/Ensures training materials are updated in a regular basis by the Asian trainers.
• Provides necessary technical guidance to Asian trainers on product training.
• Performs other duties as assigned or necessitated by business conditions or changes.

Qualifications:

• Bachelor's Degree/Diploma in Engineering or related discipline.
• Typically 3 or more years of working experience in semiconductor industry.
• Knowledge in wire/die bonding technologies with training experience is an advantage.
• Strong verbal and written communication skills.
• Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous.
• Able to work & solve problem independently without much supervision & guidance.
• Able to show confidence during work, problem solving & communication with others.
• Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned.
• Must be customer-oriented and able to fulfill any customers' training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company.
• Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed.

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details:

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

• Deliver instructor-led and virtual classroom training sessions.
• Collaborate closely with vendors to guarantee that training content is current and accurate.
• Provide technically relevant instruction and assessment to participants.
• Maintain comprehensive course syllabi and update them as needed.
• Design, create, and maintain instructional course materials.
• Utilize advanced training technologies such as video conferencing and Learning Management Systems (LMS).
• Analyze training needs and recommend suitable learning solutions.
• Evaluate the effectiveness of training and implement improvements based on participant feedback and performance metrics.

As an Audit Manager, you will be responsible for authoring technical publications, reviewing and updating templates for working papers and training materials. You will also coordinate and deliver training sessions, and evaluate and enhance training programs to ensure their effectiveness.

• This role requires a Bachelor's degree in Accountancy or a related professional qualification.
• A minimum of 5–6 years of audit experience, preferably with a public accounting firm, is necessary.
• You must have a strong passion for specialising in technical matters and training.

The ideal candidate should possess excellent leadership skills, the ability to communicate complex ideas effectively, and a commitment to delivering high-quality results.

• Author technical publications
• Review and update working paper templates
• Deliver training sessions
• Evaluate and enhance training programs

What We Offer:

• A challenging and rewarding career opportunity
• Professional development and growth
• A collaborative and dynamic work environment

We are seeking an experienced IT Trainer to deliver technical training to internal teams, partners, and end-users.

This role includes instructional delivery and training content development, with an emphasis on technical accuracy and improvement. The ideal candidate must have a background in IT systems and applications and preferably hold the Advanced Certificate in Learning and Performance (ACLP).

• Deliver instructor-led and virtual classroom training to partners and end-user customers on a regular schedule.
• Work closely with key vendors to ensure training content is accurate, up-to-date, and aligned with business needs.
• Provide technically relevant instruction, assessment, and feedback in both lecture and hands-on lab environments.
• Prepare and maintain comprehensive course syllabus, ensuring all learning objectives are clearly defined.
• Design, update, and maintain all instructional course materials, including manuals, presentations, and training content.
• Utilize training technologies such as video conferencing, distance learning platforms, and Learning Management Systems (LMS).
• Conduct training needs analysis to identify skill gaps and recommend appropriate learning solutions.
• Stay current with industry trends, emerging technologies, and IT practices.
• Evaluate training effectiveness and implement improvements based on feedback and performance metrics.

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Trainer, Technical Instructor, or similar role.
• Knowledge of enterprise software, productivity tools, and IT systems.
• Familiarity with adult learning principles and instructional design methodologies.
• Certifications such as MCT, ACLP and others related to vendor certifications are a plus.
• Experience with e-learning tools and Learning Management Systems (LMS) is an advantage.

• Interacts with customer and functional organizations to develop specifications for content of courses.
• Prepares lesson plans from engineering documentation, field service requirements or software documentation.
• Review & ensure training materials are updated regularly by the Asian trainers.
• Provide necessary technical guidance to Asian trainers on product training.

• Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology.
• Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials.
• Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records.
• Oversees all instructional equipment, supplies & materials are available, adequate and in working condition.
• Undertakes & develops customized training assignments to meet special needs of customers as required.
• Improves training services & quality targeted at total customer satisfaction through the review of trainees' feedback.
• Reviews/Ensures training materials are updated in a regular basis by the Asian trainers.
• Provides necessary technical guidance to Asian trainers on product training.
• Performs other duties as assigned or necessitated by business conditions or changes.

• Bachelor's Degree/Diploma in Engineering or related discipline.
• Typically 3 or more years of working experience in semiconductor industry.
• Knowledge in wire/die bonding technologies with training experience is an advantage.
• Strong verbal and written communication skills.
• Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous.
• Able to work & solve problem independently without much supervision & guidance.
• Able to show confidence during work, problem solving & communication with others.
• Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned.
• Must be customer-oriented and able to fulfill any customers' training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company.
• Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed.

Job Title: Technical Training Specialist

As a seasoned IT Trainer , you will be responsible for delivering technical training to internal teams, partners, and end-users. Your background in IT systems and applications is essential for this role.

• Deliver instructor-led and virtual classroom training to partners and end-user customers on a regular schedule.
• Work closely with key vendors to ensure training content is accurate, up-to-date, and aligned with business needs.
• Provide technically relevant instruction, assessment, and feedback in both lecture and hands-on lab environments.
• Prepare and maintain comprehensive course syllabus, ensuring all learning objectives are clearly defined.
• Design, update, and maintain all instructional course materials, including manuals, presentations, and training content.
• Utilize training technologies such as video conferencing, distance learning platforms, and Learning Management Systems (LMS).
• Conduct training needs analysis to identify skill gaps and recommend appropriate learning solutions.
• Stay current with industry trends, emerging technologies, and IT practices.
• Evaluate training effectiveness and implement improvements based on feedback and performance metrics.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Trainer, Technical Instructor, or similar role.
• Knowledge of enterprise software, productivity tools, and IT systems.
• Familiarity with adult learning principles and instructional design methodologies.
• Certifications such as MCT, ACLP, and others related to vendor certifications are a plus.
• Experience with e-learning tools and Learning Management Systems (LMS) is an advantage.

About the Role:

This is an exciting opportunity to join our organization and contribute your expertise to deliver high-quality training to our stakeholders. If you have a passion for teaching and learning, we encourage you to apply.

Responsibilities

• Take ownership of system design and implementation, ensuring client requirements are met until full project delivery closure.
• Conduct Factory Acceptance Tests (FAT) in the workshop and prepare detailed FAT reports.
• Deliver customer training, presentations, and technical support.
• Maintain well-organized documentation throughout project stages.
• Perform other ad-hoc tasks as required for business needs.

• Minimum 5 years of experience in a similar role with responsibility for system design and implementation.
• Strong documentation, time management, and project delivery skills; objective-driven and resourceful.
• Bachelor’s degree in Computer Science, Networking, or equivalent technical discipline.

To apply, please send your updated resume to:

We appreciate all applications; only shortlisted candidates will be notified. Applications will be retained for future openings.

Please refer to Good Job Creations’ Privacy Policy:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R

EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting