4,337 Customer Solutions jobs in Singapore
Customer Solutions Executive
Posted 5 days ago
Job Viewed
Job Description
About the Role
We’re looking for energetic and people-oriented individuals to join us as Customer Solutions Executives . In this role, you’ll be the trusted point of contact for customers — proactively reaching out, understanding their concerns, and guiding them toward the right solutions. It’s about building relationships, offering clear advice, and ensuring customers feel supported every step of the way.
What You’ll Do
- Proactively reach out to customers to follow up, check in, and offer assistance
- Understand customers’ concerns and provide clear, suitable solutions to meet their needs
- Prepare and share quotations, ensuring all details and documentation are accurate
- Follow up on enquiries and quotations professionally and in a timely manner
- Deliver excellent service that strengthens long-term customer relationships
- Work closely with the team while also managing tasks independently
- Handle other ad hoc duties when required
What We’re Looking For
- Strong communication and interpersonal skills, with a natural ability to connect and build rapport
- Proactive and confident in reaching out to customers
- Self-motivated, meticulous, and able to juggle multiple tasks effectively
- Team player with a positive, solutions-focused mindset
- Comfortable using PC and basic office software
Why Join Us?
- Supportive team culture where service and results go hand-in-hand
- Opportunities to sharpen both your service and consultative sales skills
- A role where you help customers find the right solutions
Customer Solutions Architect
Posted 14 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
Customer Solution Architect
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.
Key Responsibilities
Customer Advocacy and Relationship Leadership
- Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
- Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
- Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
- Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.
- Champion adoption by highlighting Teradata’s technical differentiators and underutilized capabilities.
- Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.
- Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e. g. , VHOEs) tailored to customer needs.
- Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.
- Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
- Create and maintain a “Technical Vision for Success” specific to each account, mapping current-state and future-state architectures.
- Secure entitlements, validate platform readiness, and align cloud provisioning (e. g. , SITEIDs, VPC, network requirements).
- Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
- Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.
- Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
- Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.
- Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.
- Remain continuously educated on Teradata’s full portfolio and adjacent technologies to guide complex customer conversations.
- Excellent verbal and written communication skills.
- Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
- Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
- Must have experience with Cloud technologies such as AWS, Azure and Google Cloud.
- Must have knowledge of the competitive landscape and an understanding of Teradata’s differentiators.
- A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
- Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
- Possess the ability to multi-task and manage competing priorities across multiple customers.
- Possess strong analytical and problem-solving skills.
- Demonstrate excellent organizational and people skills.
- Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at Teradata by 2x
Sign in to set job alerts for “Customer Solutions Architect” roles. VP/SVP, Solution Architect, COO's Office Solutions Architect (Insurance) - Fully Remote Delivery Solutions Architect, Greater China Region Senior Product Solutions Architect (Core Products & Services/Full-Stack) Solutions Architect - FS (Banking/Insurance) Solution Architect – Identity & Access Management Senior Solutions Architect (m/f/d) - APAC Pre-Sales Solutions Architect - SingaporeWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Solutions Architect
Posted 14 days ago
Job Viewed
Job Description
Customer Solution Architect
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.
Key Responsibilities
Customer Advocacy and Relationship Leadership
- Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
- Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
- Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
- Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.
Adoption and Innovation
- Champion adoption by highlighting Teradata’s technical differentiators and underutilized capabilities.
- Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.
- Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.
- Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.
Technical Opportunity Progression
- Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
- Create and maintain a “Technical Vision for Success” specific to each account, mapping current-state and future-state architectures.
- Secure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).
- Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
- Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.
Technical Influence and Execution
- Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
- Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.
- Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.
- Remain continuously educated on Teradata’s full portfolio and adjacent technologies to guide complex customer conversations.
Required Skills and Experience
- Excellent verbal and written communication skills.
- Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
- Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
- Must have experience with Cloud technologies such as AWS, Azure and Google Cloud.
- Must have knowledge of the competitive landscape and an understanding of Teradata’s differentiators.
- A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
- Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
- Possess the ability to multi-task and manage competing priorities across multiple customers.
- Possess strong analytical and problem-solving skills.
- Demonstrate excellent organizational and people skills.
- Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.
Customer Solutions Architect
Posted 20 days ago
Job Viewed
Job Description
**Overview**
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.
**Key Responsibilities**
**Customer Advocacy and Relationship Leadership**
+ Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
+ Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
+ Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
+ Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.
**Adoption and Innovation**
+ Champion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.
+ Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.
+ Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.
+ Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.
**Technical Opportunity Progression**
+ Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
+ Create and maintain a "Technical Vision for Success" specific to each account, mapping current-state and future-state architectures.
+ Secure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).
+ Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
+ Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.
**Technical Influence and Execution**
+ Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
+ Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.
+ Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.
+ Remain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations.
**Required Skills and Experience**
+ Excellent verbal and written communication skills.
+ Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
+ Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
+ Must have experience with Cloud technologies such as AWS, Azure and Google Cloud.
+ Must have knowledge of the competitive landscape and an understanding of Teradata's differentiators.
+ A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
+ Demonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels.
+ Possess the ability to multi-task and manage competing priorities across multiple customers.
+ Possess strong analytical and problem-solving skills.
+ Demonstrate excellent organizational and people skills.
+ Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.
Customer Solutions Architect
Posted today
Job Viewed
Job Description
Customer Solution Architect
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.
Key Responsibilities
Customer Advocacy and Relationship Leadership
- Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
- Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
- Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
- Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.
Adoption and Innovation
- Champion adoption by highlighting Teradata’s technical differentiators and underutilized capabilities.
- Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.
- Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.
- Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.
Technical Opportunity Progression
- Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
- Create and maintain a “Technical Vision for Success” specific to each account, mapping current-state and future-state architectures.
- Secure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).
- Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
- Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.
Technical Influence and Execution
- Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
- Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.
- Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.
- Remain continuously educated on Teradata’s full portfolio and adjacent technologies to guide complex customer conversations.
Required Skills and Experience
- Excellent verbal and written communication skills.
- Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
- Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
- Must have experience with Cloud technologies such as AWS, Azure and Google Cloud.
- Must have knowledge of the competitive landscape and an understanding of Teradata’s differentiators.
- A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
- Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
- Possess the ability to multi-task and manage competing priorities across multiple customers.
- Possess strong analytical and problem-solving skills.
- Demonstrate excellent organizational and people skills.
- Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.
Customer Solutions Architect
Posted today
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
Customer Solution Architect
Overview
The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.
Key Responsibilities
Customer Advocacy and Relationship Leadership
- Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
- Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
- Relay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
- Demonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.
- Champion adoption by highlighting Teradata’s technical differentiators and underutilized capabilities.
- Educate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.
- Develop and deliver reusable technical collateral, POVs, and hands-on engagements (e. g. , VHOEs) tailored to customer needs.
- Collaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.
- Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
- Create and maintain a “Technical Vision for Success” specific to each account, mapping current-state and future-state architectures.
- Secure entitlements, validate platform readiness, and align cloud provisioning (e. g. , SITEIDs, VPC, network requirements).
- Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
- Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.
- Develop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
- Influence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.
- Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.
- Remain continuously educated on Teradata’s full portfolio and adjacent technologies to guide complex customer conversations.
- Excellent verbal and written communication skills.
- Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
- Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
- Must have experience with Cloud technologies such as AWS, Azure and Google Cloud.
- Must have knowledge of the competitive landscape and an understanding of Teradata’s differentiators.
- A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
- Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
- Possess the ability to multi-task and manage competing priorities across multiple customers.
- Possess strong analytical and problem-solving skills.
- Demonstrate excellent organizational and people skills.
- Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at Teradata by 2x
Sign in to set job alerts for “Customer Solutions Architect” roles.
VP/SVP, Solution Architect, COO's Office
Solutions Architect (Insurance) - Fully Remote
Delivery Solutions Architect, Greater China Region
Senior Product Solutions Architect (Core Products & Services/Full-Stack)
Solutions Architect - FS (Banking/Insurance)
Solution Architect – Identity & Access Management
Senior Solutions Architect (m/f/d) - APAC
Pre-Sales Solutions Architect - Singapore
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Solutions Specialist
Posted today
Job Viewed
Job Description
We are seeking a skilled professional to perform daily service activities through tiered levels of assistance.
The ideal candidate will have the ability to diagnose and resolve technical problems, and will be proficient in diagnostic techniques and documentation use.
Responsibilities include performing routine preventative maintenance, responding to fab issues, and verifying operational quality of system equipment.
Our team member will also be responsible for assisting senior engineers as needed, and applying knowledge management systems to identify and resolve process, software or hardware related system problems.
Additional responsibilities include assuming responsibility for complete customer satisfaction within their work area, and assisting in planning, communicating, and coordinating support plans with customer management.
A successful candidate will demonstrate safety as a value by consistently complying with all safety procedures.
Required Skills and Qualifications
- Established skills to perform a range of day-to-day activities
- Understanding of how assigned duties relate to others in the team and how the team integrates with others in the discipline
- Ability to assume responsibility for full customer satisfaction and assure excellent relations within assigned area
- No supervisory responsibilities; manages own workload
- Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
- Impacts own team through the quality of services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
- Uses communication skills to exchange information
Benefits
- Opportunity to develop skills in test equipment, leadership, scalability, hardware, cloud computing, interpersonal skills, google cloud platform, knowledge management, problem solving, reliability, ip, pressure, customer management, and communication skills
Others
- Works closely with other engineers to resolve fab issues
- May participate in projects to reduce costs and increase uptime
- Functional Knowledge: Has established skills to perform a range of day-to-day activities
- Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
- Leadership: Has no supervisory responsibilities; manages own workload
- Problem Solving: Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
- Impact: Impacts own team through the quality of services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
- Interpersonal Skills: Uses communication skills to exchange information
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Customer Solutions Representative
Posted today
Job Viewed
Job Description
Job Summary
Rewarding Career Opportunities
5 min walk from MRT
Comprehensive Employee Benefits
Roles & Responsibilities
Coordinate daily operations of customer service business
Supervise the customer service team's task allocation, agent training, and KPI completion
Handle unexpected or emergency incidents faced by the customer service team
Coordinate communication and collaboration with other departments to ensure high-quality and efficient customer service
Monitor the psychological well being of customer service team members, provide timely counseling and positive guidance, and identify and nurture talent within the team.
Requirement
Candidate must possess at least a Diploma in any field.
Minimum 5 years of relevant working experience.
Capable of managing multiple tasks in a fast-paced environment.
Independent and proactive with good problem solving skills.
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only shortlisted candidates will be notified.
EA License No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: Ang Kah Leong
EA Personnel No: R1986620
Customer Solutions Executive
Posted today
Job Viewed
Job Description
About the Role
We're looking for energetic and people-oriented individuals to join us as Customer Solutions Executives. In this role, you'll be the trusted point of contact for clients — proactively reaching out, understanding their concerns and guiding them toward the right solutions. It's about building relationships, offering clear advice and ensuring customers feel supported every step of the way.
What You'll Do
- Proactively reach out to clients to follow up, check in and offer assistance
- Understand clients' concerns and provide clear, suitable solutions to meet their needs
- Prepare and share solutions, ensuring all details and documentation are accurate
- Follow up on enquiries and solutions professionally and in a timely manner
- Deliver excellent service that strengthens long-term client relationships
- Work closely with the team while also managing tasks independently
- Handle other ad hoc duties when required
What We're Looking For
- Strong communication and interpersonal skills, with a natural ability to connect and build rapport
- Proactive and confident in reaching out to clients
- Self-motivated, meticulous and able to juggle multiple tasks effectively
- Team player with a positive, solutions-focused mindset
- Comfortable using PC and basic office software
Customer Service Oriented
Stress
Interpersonal Skills
High Availability
Customer Relationships
JavaScript
Amazon Web Services
Customer Success
Reliability
Program Management
PC literate
Office Software
Articulation
Telephone Skills
Team Player
Bridge
DNS
Always On Time
Customer Solutions Executive
Posted today
Job Viewed
Job Description
We're looking for energetic and people-oriented individuals to join us as Customer Solutions Executives . In this role, you'll be the trusted point of contact for clients - proactively reaching out, understanding their concerns and guiding them toward the right solutions. It's about building relationships, offering clear advice and ensuring customers feel supported every step of the way.
What You'll Do
- Proactively reach out to clients to follow up, check in and offer assistance
- Understand clients' concerns and provide clear, suitable solutions to meet their needs
- Prepare and share solutions, ensuring all details and documentation are accurate
- Follow up on enquiries and solutions professionally and in a timely manner
- Deliver excellent service that strengthens long-term client relationships
- Work closely with the team while also managing tasks independently
- Handle other ad hoc duties when required
- Strong communication and interpersonal skills, with a natural ability to connect and build rapport
- Proactive and confident in reaching out to clients
- Self-motivated, meticulous and able to juggle multiple tasks effectively
- Team player with a positive, solutions-focused mindset
- Comfortable using PC and basic office software