Customer Service Representative

Geylang $40000 - $50000 Y XMEK

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Job Description

Summary of the Role

The function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East with a unique opportunity to pioneer and grow our Singapore entity. Primary focus is on Customer Service with the role requiring versatility and the willingness to take on various responsibilities during early stage set up.

Essential Duties

· Must maintain 100% commitment to safety policies and procedures

· Partners with Account Managers to provide sales quotes

· Processes incoming inquiries into company sales system

· Quotes customers using working knowledge of product

· Successfully achieves budgeted Service Center sales goals

· Assists A/R personnel in creating and establishing new accounts and follows up on collections

· Coordinates with Account Managers and Service Center management to keep account activities updated

· Monitors delivery date commitments and expedites where appropriate

· Monitors customer specific inventory for sales order fulfillment

· Makes outbound calls to potential and existing customers for new and sales growth opportunities

· Builds and maintains strong internal and external relationships

· Provides technical/service support to account management, service center management and internal and external customers

Other Duties

· As needed, assistance packing and shipping product while the company is growing and adding specific personnel.

· Other duties as assigned by manager

Skills and Abilities

· Possesses excellent customer service skills

· Must have resilience and the ability to thrive under pressure in a collaborative environment.

· Ability to interact with customers and team-members in a professional manner

· Ability to work independently and prioritize responsibilities

· Must have excellent communication skills, both oral and written

· Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure

· Must be able to perform calculations using whole numbers, fractions and decimals.

· Basic computer skills including MS Word, Excel, internet and email

· Must be able to successfully utilize the company software

Qualifications

· 2-4 years of experience in industrial sales

· College degree preferred, will consider equivalents

Work Hours

· Monday through Friday, 8 hour shift – determined by manager to meet customer needs

· Periodic adjustments may be needed to meet international customers

· Remote until office is established. Once established, on site required

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer.

Job Type: Full-time

Pay: $1, $4,128.65 per month

Work Location: In person

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Customer Service

Geylang $20000 - $60000 Y CLARUS MARKETING PTE. LTD.

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Job Description

Join Clarus Marketing Pte Ltd as a full-time Customer Service Executive We are looking for individuals who are passionate about helping people, able to handle inquiries with professionalism, and keen to grow their career in a dynamic team.

Responsibilities
  • Handle customer inquiries through phone, email, and chat
  • Provide accurate product and service information
  • Resolve issues promptly with professionalism and empathy
  • Record and update customer interactions in the system
  • Support other administrative and operational tasks when required
Requirements
  • Good communication and interpersonal skills
  • Strong problem-solving and service-oriented mindset
  • Proficiency in English (Mandarin/Malay/Tamil is a plus)
  • Customer service experience preferred but not required
  • Basic computer literacy (MS Office, email, CRM tools)
Work Arrangement
  • Full-Time, Office-Based (Singapore)
  • 5-day work week
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Customer Service

New
Serangoon, Singapore $12000 - $16800 Y PILATES FITNESS (PTE. LTD.)

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Job Description

Studio Operations 9 Months Internship (Part-Time)

$11 per hour

Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

  • Responsible for customer service, studio upkeep and virtual client experience
  • Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
  • Provide prompt replies to customer enquiries on various online platforms and our hotline
  • Daily online and offline operations
  • Studio housekeeping duties

ENVIRONMENT

  • Flat hierarchy, independent working environment
  • FREE Pilates Reformer classes

REQUIREMENTS

  • Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
  • 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
  • At least 1 year working experience in administrative role
  • Enjoys client interaction and can problem solve in a service-oriented way
  • Good customer service and telephone etiquette
  • Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
  • Able to work independently alone or with the team.
  • Experienced in admin work, good with google office and quick in picking up using computer systems
  • Detailed oriented, meticulous, careful
  • Tertiary students with 1 year of work experience are welcome to apply

Job Type: Internship

Contract length: 9 months

Pay: $, 1,400.00 per month

Benefits:

  • Employee discount

Work Location: In person

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Customer Service Executive

Bugis $40000 - $60000 Y Stafflink Services Pte Ltd

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Job Description

  • Location: Bugis
  • Monday - Friday: 9AM - 6PM

A well-established logistics and freight forwarding company with strong regional presence, specializing in seamless global shipping solutions and customer-centric services.

Key Responsibilities

  • Handle export bookings and documentation from start to file closure.
  • Manage full shipment cycle: documents, manifests, pre-alerts, invoicing, cost tracking.
  • Provide timely and professional responses to customer inquiries.
  • Ensure compliance with company standards and external regulations.
  • Maintain accurate and up-to-date records in the system.
  • Understand customer needs and deliver solutions for satisfaction.
  • Support the team with additional tasks when required.

Requirements

  • Minimum GCE "N" Level qualification.
  • At least 1 year of freight forwarding experience.
  • Solid knowledge of ocean shipping requirements and documentation.
  • Strong communication and interpersonal skills with customers and vendors.
  • Proficiency in Microsoft Office and Excel.

HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R

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Customer Service Executive

Geylang $35000 - $45000 Y Profoto Digital Services Pte Ltd

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Job Description

Join one of the region's leading retail advertising solutions providers

We're looking for a proactive, detail-oriented Customer Service Executive to be the critical link between our clients, sales, and operations teams.

You'll help ensure every order runs smoothly, customer queries are answered professionally, and our service levels remain top-tier — all within a dynamic and fast-growing environment.



What You'll Do:
  • Respond to customer inquiries via calls and email
  • Process sales orders, quotes, and delivery documents
  • Coordinate with logistics for timely delivery and installations
  • Support the sales team with admin, visuals, reports, and planning
  • Assist on ad hoc projects that drive efficiency and customer satisfaction


What You Bring:
  • GCE "N" / "O" Levels or equivalent
  • 1–3 years in customer service, sales support, or order processing
  • Clear, professional communicator (verbal & written)
  • Strong with Microsoft Office and familiar with CRM systems (NAV, SAP, Salesforce, etc.)
  • Great at multitasking, organized, and team-oriented


Why Join Us?
  • Be part of a growing, 80+ strong team in a 26,000 sq. ft. production hub
  • Work across departments and gain exposure to design, print, logistics & digital
  • Contribute to retail projects seen across Singapore and the region
  • Supportive, inclusive culture with room to grow
  • Backed by the trusted Teckwah Group
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Customer Service Executive

Orchard $35000 - $45000 Y Rexults

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Job Description

Responsibilities:

Provide administrative support for the daily operation including but not limited to the following :-

  • Competent in the handling of telephone calls and WhatsApp messages to clients
  • Administer appointment scheduling efficiently
  • Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
  • Able to handle the POS system. Computer savvy
  • Able to comprehend and articulate the services provided by Rexults Aesthetics
  • Assist in the follow-up of ongoing in-house promotions and activities
  • Prepare sales and other relevant reports as required by management
  • Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

  • Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
  • 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
  • Possess a good command of spoken and written English.
  • Able to converse with our Mandarin or Bahasa speaking clients.
  • Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)
  • Able to work independently and multitask with minimum supervision
  • Organized and have a meticulous attention to details
  • Is sincere, warm and able to work as a team
  • Willing to work full day on Saturdays
  • Work location: Orchard

Benefits:

  • Employee discount
  • Professional development
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability to

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.

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Customer Service Admin

Geylang $31440 - $33800 Y CLC-Global Private Limited

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Job Description

CLC-Global Private Limited is hiring a Full time Customer Service Admin role in Geylang, Singapore. Apply now to be part of our team.

Requirements for this role:

  • Flexible hours available
  • Expected salary: $2,600 - $2,800 per month


•Work closely with management to achieve task/projects


•Plan and manage the schedule for operations to fulfil projects, timelines and requirements


•Respond to customers and plan operations to service past projects.


•Monitor operations manhours


•Proper documentation for job filing and input information into sever


•Perform department administrative and operational tasks


•Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS


• Monday-Saturday), Biweekly weekday off


•Fresh graduates are encouraged to apply


•Able to work independently


•Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.


•Good with computing and Microsoft office


•Patient and willing to learn new scope of work

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Customer Service Staff

Geylang $30000 - $60000 Y SOON SAN LOGISTICS SERVICES PTE. LTD.

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Job Description

SOON SAN LOGISTICS SERVICES PTE. LTD. is hiring a Full time Customer Service Staff role in Geylang, Singapore. Apply now to be part of our team.

Requirements for this role:

  • Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Sat morning
  • Sat afternoon

Job Summary

The Customer Service Officer is responsible for providing excellent support and service to customers by handling inquiries, processing orders, and resolving issues in a professional and efficient manner. The role requires strong communication skills, attention to detail, and a proactive approach to ensuring customer satisfaction and operational excellence.

Key Responsibilities

1. Customer Support and Communication

  • Serve as the primary point of contact for customer inquiries via phone, email, or in person.
  • Provide accurate product and service information to customers.
  • Handle and resolve customer complaints or issues promptly and professionally.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

2. Order Management

  • Process customer orders, quotations, and invoices accurately and in a timely manner.
  • Coordinate with internal departments (Sales, Logistics, Finance) to ensure smooth order fulfilment.
  • Monitor delivery schedules and update customers on order status.

3. Administrative and Reporting Duties

  • Maintain proper records of customer interactions, transactions, and feedback.
  • Prepare regular reports on customer service activities and performance metrics.
  • Support internal process improvement initiatives related to customer experience.

4. Relationship Management

  • Build and maintain strong relationships with key customers and stakeholders.
  • Follow up with customers post-service to ensure satisfaction and identify areas for improvement.
  • Assist in customer retention and loyalty initiatives.

Qualifications and Requirements

  • GCE 'O' Level / Diploma in Business Administration, Customer Service, or related field.
  • At least 1–3 years of relevant experience in customer service or sales support (experience in logistics, trading, or distribution sectors is an advantage).
  • Proficient in MS Office (Word, Excel, Outlook); knowledge of ERP systems is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills, with a customer-focused mindset.
  • Able to work independently as well as collaboratively in a team environment.
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Customer Service Assistant

Orchard $18000 - $24000 Y Edvox Music School

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Job Description

Company

Edvox Music School Pte. Ltd,

Designation

Customer Service Assistant

Date Listed

06 Oct 2025

Job Type

Entry Level / Junior Executive

Part/Temp

Job Period

From 15 Oct 2025, For At Least 6 Months

Profession

Sales / Retail

Industry

Early Childhood Care and Education

Location Name

Orchard Road, Singapore

Address

Orchard Rd, Singapore

Map

Allowance / Remuneration

$14 hourly

Company Profile

Edvox Music School was established in 2002 with the objective of bringing high quality music education to the heartlands and to all music lovers. Our School offers comprehensive practical (VIOLIN, PIANO, GUITAR, CELLO, VIOLA, WINDS, DRUMS) and theoretical music classes in various instruments conducted by qualified instructors. It is of utmost importance for our School to foster a friendly and inspiring environment to bring out the best in all our students and staff. We delicately manage the differing needs and pursuits of examination and leisure-learning students.

Job Description

Part -Time Customer Service Assistant @ Orchard

-Respond to customer service-related queries/requests.

-Perform general administrative duties.

-Recommendation of music courses, enrolment, collect school fees.

-Sales of books/music instruments and inventory management.

-Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Requirements

-Possess at least a GCE 'O' Level

-Proficiency in MS Office including MS Excel

-Customer-oriented with good interpersonal and communication skills

-Able to work 3 to 4 days a week; Duration : 5 to 9.5 hrs

-Able to work at "retail hours" (nights and both weekends)

Pay: SGD SGD) per hour

Work Location :-Orchard

Application Instructions

Please apply for this position by submitting your text CV using InternSG.

Kindly note that only shortlisted candidates will be notified.

Apply for this position

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Customer Service Executive

Geylang $30000 - $40000 Y CLARUS MARKETING PTE. LTD.

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Job Summary

Join us and grow your career with a dynamic team We're looking for energetic and positive individuals to be part of our customer service team. No experience? No problem — training will be provided

Responsibilities
  • Handle customer inquiries via phone, email, or chat in a friendly and professional manner
  • Provide accurate information about our products and services
  • Assist in resolving customer issues and follow up promptly
  • Update customer records and maintain proper documentation
  • Support other admin or operations tasks when needed
Requirements
  • Good communication and problem-solving skills
  • Positive attitude and strong sense of responsibility
  • Able to work well under minimal supervision
  • No experience required (training provided)
  • Basic computer skills (email, Microsoft Office, etc.)
Work Arrangement
  • Full-Time, Office-Based (Singapore)
  • 5-day work week
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