2816 Customer Service jobs in Singapore
Customer Service
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- Create of job orders and process customer's order
- To perform data entry into the respective systems in an accurate and timely manner
- Process and check permit declaration / clearance
- Assist our clients and resolve any issues that may occur
- To carry out and execute all daily jobs received from customers and ensuret hat all information is relayed down to the respective Operations Teams
- Undertake any other assignments, which the management may request from time to time
Customer Service
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At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we're everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts-the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we'll make sure our customers are ready for the moments that matter.
As part of our Customer Service team at our training centre in Singapore, you will welcome clients to our centre in a friendly manner and be their main point of contact during their training.
Job Description:
- To welcome clients in a friendly, highly respectful manner and to be the main point of contact for clients during their training.
- Assist with client check-in processes to ensure collection of appropriate paperwork and issuing of class schedules. Security - Check Clients and Visitors ID's and issue passes.
- Co-ordinate and book for clients all hotel reservations and other logistics
- Ensure that all training is entered to GEMINI in a timely manner to maintain schedule integrity.
- Publish instructor schedules.
- Notify instructors and crews of their planned simulator sessions /classes /practical drill and all other relevant duties assigned in a timely manner including any last-minute changes.
- Working closely with the other departments (Training, Sales and Scheduling) to assist clients with any issues/ concerns.
- Issue Visa letters and Pre-training package information / confirmation letters to be sent prior to training.
- Ensure that all pre-training requirements are completed by:
• monitoring receipt of pre-requisites;
• TSA approvals, reconciling information from TCAs with client bookings
• Issuing clients with manuals/ laptops and lockers on arrival. - General reception duties to include - arranging couriers and to assist with transport and hotel bookings when required.
- Administration of Client Surveys.
- Any other duties as may be required.
- Singaporean / Singapore Permanent Citizens
- Diploma / ITE
- Ability to work with multiple teams
- An analytical mind, highly organised and the persistence to problem solve
- Customer oriented
- Experience in Aviation would be beneficial
Customer Service
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Help us respond smarter, follow through better, and improve faster.
Who We're Looking For
Behind every tonne of scrap we procure is a series of enquiries, assessments, and decisions.
We're looking for someone who thrives behind the scenes - someone who's sharp with follow-ups, meticulous with details, and always thinking one step ahead.
As a Procurement Customer Service Coordinator, you won't be on-site inspecting materials - but you will be the person making sure no opportunity falls through the cracks. You'll log every incoming enquiry, submit quotation, and ensure every tender is followed up with intention. More than that, you'll help us learn why we win - and why we don't - so we can keep improving.
Our Core Values
We believe in building a team that embodies our values. At Sin Gee Huat, we call it B.E.S.T.:
- Better - We constantly seek to improve how we respond, quote, and follow up
- Easier - We simplify our workflows to create clarity for others
- Speedier - We act with urgency, because our industry moves fast
- Trim - We keep things lean, clear, and effective
What You'll Be Doing
You'll manage the backend flow of our scrap buying process:
- Monitor and log all incoming sales enquiries and tenders received from different channel .
- Assign each enquiry to the appropriate purchaser/field officer for site visit or input
- Prepare and submit quotations
- Handle vendor registration paperwork when required for client submission
- Follow up with clients or internal staff to ensure timely action and response
- Keep tabs on contract expiry dates and help us stay ahead of re-tenders
- Maintain clean, accurate records for all enquiries, submissions, and outcomes
- Support post-mortem reviews by identifying reasons for lost tenders (where possible)
- Log supplier / customer request and follow up.
Who You Are
- You're organised, reliable, and great with follow-ups
- You enjoy backend operations and supporting a wider team
- You take ownership of processes and like things done well
- You communicate clearly - in writing and in follow-ups
- You are approachable and customer is comfortable sharing feedback and insights with you.
- 2+ years of experience in sales coordination, tender admin, or procurement support
- Familiarity with structured documentation and preparing process flow for this role
- Bonus: Experience with CRM tools
This role isn't static - as we grow, you'll have the opportunity to:
- Improve our commercial systems and quotation workflows
- Track and analyse win/loss data
- Grow into commercial operations or systems leadership
PS: Current location in Sungei Kadut and will shift to Gul in 2026
Customer Service
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Job Description
* Liaising with suppliers on deliveries to ship in/out parts on time
* Filing of documents
* Possess initiatives and meet datelines
* Ability to handle Chinese speaking customers & suppliers
* 5 days work week
* Min 1 year of working experience
* Min "O" Level
Experience:
- Customer service: 1 year (Preferred)
customer service
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- Employment type: Permanent
- Position: Customer Service
- Location: Eco-tech @ Sunview Road
- Outpatient Medical & Dental Benefits Provided
- Working Hours: Monday to Friday, Office Hours (9am - 6pm)
- Salary Package: Up to $3,000 + Bonus
- Support the sales team and handle daily customer enquiries.
- Support project management, documentation, and routine administration tasks.
- Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
- Efficiently process customer orders and inquiries, verify order details for accuracy.
- Provide order confirmations and communicate with customers to resolve order discrepancies.
- Ensure all billings are done incompliance to payment terms and conditions.
- Collaborate with sales and warehouse team members to ensure order fulfillment.
- Manage filling, document preparation, scheduling and handle incoming calls.
- Other ad-hoc administrative tasks may be assigned.
- Minimum 'O' Level or equivalent.
- Proficient in Microsoft Office.
- Experience or knowledge of administration or customer service is an advantage
- Shipping and forwarding experience will be preferred.
- Good team player with a responsible attitude
Customer Service
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What You'll Do:
- Be the friendly voice and fast fingers behind our calls, emails, and WhatsApp messages.
- Process online orders (Shopee, Lazada, and our e-store) using our ERP system like a pro.
- Handle e-invoices and double-check delivery orders and invoices for accuracy.
- Tackle customer queries and feedback with empathy, speed, and follow-through.
- Keep documents neat, tidy, and easily accessible.
- Juggle tasks like a champ and stay on top of your time.
- Bonus : Work closely with our Marketing Manager to bring fresh social media video ideas to life on TikTok, Instagram & Facebook
- A team player with a collaborative spirit.
- Trustworthy, honest, and reliable in handling responsibilities.
- Strong attention to detail and excellent communication skills.
- Able to multitask and thrive in a fast-paced environment.
- Bonus points if you have basic social media or content creation experience
Customer Service
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Job Description
- Trading MNC
- Letter Of Credit / LC
- Shipping Documentation
- Provide logistics and documentation functions to facilitate shipments
- Coordinate with finance and account team in LC and finance matter
- Coordinate with headquarter and forwarders to manage schedules and stock as requested
- Coordinate and monitor with oversea offices and customers for payment including opening LC, amendment until funds are received
- Build good relationship with suppliers
- Maintain regulatory compliance of activities in assigned area
- Provide feedback of any improvement or incidents (if any) to superior
- Manage outstanding invoices / customers' complaints
- Any other ad-hoc duties as assigned
- Possess a Diploma / GCE O Levels
- Possess minimum 2 - 4 years' Shipping Documentation & Letter Of Credit / LC experiences
- Able to read LC and perform documentation for shipments
- Good communications and interpersonal skills
- Proficiency in MS Office (Words, Excel & PowerPoint)
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
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Customer Service
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Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.
details
- West
- M-F 9am - 6pm, hybrid work arrangement
- Order Management: Processing customer orders accurately and ensuring timely entry into the system.
- Order Fulfillment: Coordinating with warehousing and logistics to ensure products are delivered to customers on time.
- Invoicing and Billing: Generating accurate invoices and ensuring proper documentation for payments.
- Collections: Managing accounts receivable by tracking payments, following up on overdue accounts, and resolving any payment discrepancies.
- Customer Service: Handling inquiries, providing support for issues such as delivery or payment discrepancies, and maintaining customer relationships.
- Preferably individuals with at least 2 years of order management experience and is knowledgeable with using SAP system
(EA: 94C3609/ R1982617 )
customer service
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• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client's or customer's questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems
• Possess valid Class 3 driving licence
customer service
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Job Description
- Coordinate execution of import and export related activities.
- Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
- Liaise with internal and external parties to ensure a smooth delivery
- Monitor shipment status and update customers
- Customer-oriented, proactive with good organizational skills
- Ensure proper and timely billing/vendor costing and closing of all job files
- Ad-hoc duties as assigned
1. Good communication skills
2. Able to communicate with China agents and customers will add an advantage
3. Pro-active (When making an arrangement) and careful (When doing documentation)
4. Shipping/forwarding background/experience added advantage
5. Candidate with 1 or 2 year shipping documents experience preferred.
6. Able to work in fast-paced environment.
7. Team player as well as independent with little supervision.