989 Customer Service jobs in Punggol

Description

The Executive, Customer Service (Events and Operations) will be responsible for planning, coordinating, and executing a variety of events that enhance the school's brand presence, engage stakeholders, and support student enrolment objectives. This role involves close collaboration with internal teams, external vendors, and stakeholders to ensure events are well-organized, impactful, and aligned with the institution's vision and goals.

Responsibilities:

Event Planning & Execution

• Assist in conceptualizing and planning events such as open houses, school tours, scholarship briefings, webinars, corporate connect sessions, exhibitions, and internal celebrations.
• Manage event logistics including venue booking, catering, equipment, décor, photography/videography, and other requirements.
• Coordinate with vendors, suppliers, and contractors to ensure timely delivery of services.
• Prepare event timelines, checklists, and budgets, ensuring events are delivered within scope and cost.

Stakeholder Engagement

• Liaise with admissions, marketing, academic, and operations teams to align event objectives.
• Support communications with parents, students, corporate partners, and agents regarding event participation.
• Ensure VIP guests and speakers are briefed, hosted, and supported during events.

Marketing & Promotion

• Work with the Marketing team to create promotional content, invitations, and event-related communications.
• Support and be the liaison for social media coverage, photography, and live updates during events.
• Assist in preparing post-event reports, including photos, videos, and impact assessments.

Operational Support

• Handle event registrations, RSVPs, and attendance tracking.
• Monitor on-ground activities during events to ensure smooth flow and quick problem resolution.
• Support in gathering feedback from participants for continuous improvement.

Key Skills & Competencies

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and problem-solving mindset
• Proficiency in MS Office, Google Workspace; familiarity with CRM tools (e.g., HubSpot) an advantage
• Ability to work under pressure and manage tight deadlines
• Flexibility to work evenings/weekends for events as required

Qualifications & Experience

• Diploma/Degree in Event Management, Marketing, Communications, or related field
• 1–3 years of experience in event planning, coordination, or similar roles (fresh graduates with internships in events/marketing may also be considered)

Prior experience in the education sector is an added advantage

Job Type: Full-time

Pay: $3, $4,500.00 per month

Work Location: In person

Responsibilities:

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin and English to be able to liaise with Mandarin and English speaking associates on handling daily school operations

Working Location: Punggol Area

This position under Allgreen Properties.

Work location: Seletar Mall

Responsibilities include:

• Manage day to day operations in the service counter
• Maintain high level of staff's service standards
• Attend to shoppers' enquiries and all aspects of customer services
• Perform centre promotions related activities such as gifts redemptions etc.
• Manage a team of 3 other team members and reports to Marketing Manager

Requirements:

• Min GCE N Level qualification
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays

Responsibilities:

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily school operations

Working Location :  Punggol Area

Job details

Domain

Performance and Support

Job field / Job profile

Customer services and support - Field representative

Job title

Field Service Representative

Employment type

Permanent

Part time / Full time

Full-time

Job description

The Field Service Representative is the Primary Contact for operational Technical Support and an Active Ambassador for Safran Helicopter Engines.

KEY MISSIONS:

1. Ensure Operational Readiness: Support customer in maintaining the operational serviceability of Safran HE equipment, in full compliance with safety and airworthiness regulations.

2. Communication and Customer Relationship management: Build and sustain privileged relationships with customers, delivering added value to promote loyalty and long-term engagement.

3. Support Services and Products Deployment: Collaborate closely with front office and partner teams to facilitate the introduction and deployment of new services and product entries into service.

4. Deliver Technical Field Support: Maintain a strong field presence to support all services with a technical dimension, ensuring responsiveness and reliability.

5. Uphold Safran HE Values: Embody the image and excellence of Safran HE support. Strive for a "Best of the Best" approach in all interactions, while promoting and staying true to Safran HE's core values.

6. Contribute to Team Cohesion: Actively participate in fostering a positive, collaborative team spirit through constructive and collective engagement.

But what else? (advantages, specificities, etc.)

As Field Service Representative in a GSP contract::

- you will serve as the technical point of contact to support the Front Office

- Asset Level Management: Ensure that asset levels are appropriately dimensioned to meet contractual requirements. Conduct regular inventories of expendable stock to support adjustment and optimization studies

- Maintenance Resource Assessment: Identify and advise the customer on the availability of required maintenance resources, including consumables, spare parts, tooling, equipment, personnel qualification and training

- Maintenance Planning Support: Assist the customer in planning and executing the maintenance plan to ensure compliance with the approved maintenance program, modification and repair status, Airworthiness directives, configuration standards and accurate logbooks/maintenance records

Candidate skills & requirements

1. Educational Requirements
   
   • Possess a recognized High School diploma.

2. Aeronautical Experience Requirements
   
   • Minimum of 5 years of experience in aeronautical maintenance of complex components such as engines, APUs, or landing gears.

3. Key Competencies and Personal Qualities
   
   • Strong analytical and summarization skills.
   
   • Effective communicator, capable of remote and multi-relational interactions (with both customers and internal teams).
   
   • Excellent interpersonal and customer service skills.
   
   • High adaptability, especially in multicultural environments or international assignments.
   
   • Willingness to travel frequently for professional purposes.
   
   • Self-motivated, responsive, and capable of working independently.
   
   • Strong sense of rigor and adherence to procedures.

• Account holder and shall function as one of the contact window for respective assigned customers

• Receives and performs document screening on receipt of Purchase Order

• Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment

• Coordinate with logistics, warehouse, transportation, and customer service

• Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery

• Expedite shipments as required to meet delivery deadline

• Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues

• Any other ad-hoc duties as and when assigned

Our client is one of the leader in the banking industry, they are seeking for a customer service orientated individual to address client's needs and support.

Contract: 12 month

Location: Changi Biz Park or Jurong

Salary: Allowances (up to $1000)

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
• Solicit customers' feedback and identify problem trends for improvement actions

PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

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Job Description:

1. Promptly label and respond to global customer feedback received through the app help center or email.

2. Escalate abnormal cases to the relevant departments, follow up, and ensure a closed-loop resolution for customer issues.

3. Maintain key customer service performance metrics, including response time, labeling accuracy, and user satisfaction.

4. Collect and analyze customer feedback, providing actionable insights to improve the product and overall user experience.

5. Monitor and manage app reviews on Google Play and the Apple Store

6. Support ad-hoc projects and process improvements as needed to meet business goals.

Job Requirements:

1. Minimum one year of experience in customer service, user operations, or a related role.

2. Strong written and verbal communication skills in English; proficiency in Mandarin is a plus.

3. Willingness to work rotational shifts, including weekends and public holidays, if required.

Element has an opportunity for a Customer Service Representative (CSR) , primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.

The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.

Job Duties:

• Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing
• Proactively engage with customers using phone, email, web conferencing
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology
• Manage relationships with customers
• Focus on straightforward quotation enquiries for standard products & services
• Gain pricing and lead time from standard price lists
• Work with departments to resolve complaints
• Process sales invoices, quoting and provide status report to clients
• When applicable handle requests for information (e.g. shipping / delivery dates)
• Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Achieve sales goals by converting and penetrating accounts
• Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities
• Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Job Requirements:

• 3 years of customer service experience with quoting experience strongly preferred
• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.
• Ability to solve practical customer problems
• Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• Experience in interpreting testing procedures and requirements desired
• Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
• Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions

HOW TO APPLY:

Interested applicants, please submit your updated resume to

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.