5,355 Customer Service Teams jobs in Singapore

About Activa Media

Activa Media is listed on the Main Board of the Hong Kong Stock Exchange (HKEX) .

With 20 years of industry experience, we have been transforming businesses through the power of AI and innovative digital strategies . We help brands grow by leveraging SEO , SEM , Social Media , TikTok , and other cutting-edge marketing channels.

As we continue to scale new heights, we’re looking for a passionate and results-driven Client Relationship Strategist to join us on this exciting digital marketing journey, working closely with our clients to achieve impactful results.

• Initiate contact with prospective clients through outbound calls and emails
• Understand client needs and align them with our products/services
• Coordinate and schedule qualified appointments for our Business Development Managers
• Manage and update CRM system with accurate lead and call details
• Follow up on inbound leads
• Consistently achieve or exceed appointment-setting and engagement targets

• Prior experience in client engagement and telemarketing (Fresh graduates with a passion for outreach are welcome!)
• Excellent verbal communication and interpersonal skills
• Confident, positive and highly motivated
• Team player with good accountability

• Comprehensive training and ongoing mentorship
• Career progression opportunities into business development or account management strategists
• A target-driven work environment with incentives
• Performance bonus for outstanding player

Join to apply for the Customer Relations Executive role at TaF.tc

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers, and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.

1. Attend to customer enquiries on courses, course contents, and types of funding.
2. Filter sales enquiries to relevant programme advisors to secure leads.
3. Ensure customer satisfaction from point-of-sale to course completion or module end.
4. Create relationships with corporate entities to ensure the satisfaction of their student representatives.
5. Assist with and make arrangements for student requests (e.g., change of intakes, reassessments, withdrawals).
6. Handle customer complaints, provide solutions, and follow up to ensure resolution.
7. Develop, test, and implement ways to improve or digitalize student onboarding.
8. Innovate and implement new methods to ensure customer satisfaction.

1. Strong communication and active listening skills.
2. Familiarity with technology systems and practices.
3. High level of responsibility and ability to work within tight timelines.

1. Higher Nitec or equivalent and above.
2. Experience in customer service is an advantage.
3. Ability to work on weekends or public holidays.
4. Proficient in Microsoft Excel.
5. Proficiency in Chinese/Mandarin is an advantage.

Inspired by the enduring strength and grace of the Tembusu tree, Tembusu Institute stands for resilience, growth, and innovation. Our diverse curriculum spans disciplines from textile and fashion to AI, engineering, business, and the musical arts, positioning us as a comprehensive, forward-thinking institution. Rebranded in 2024, Tembusu Institute Pte. Ltd. continues its partnership with SkillsFuture Singapore (SSG) as an appointed Continuing Education and Training (CET) Centre. We are also proud to be EduTrust-certified by SSG, reflecting our commitment to high-quality education and training. At Tembusu Institute, we are dedicated to equipping students with the skills they need to excel in dynamic industries, empowering them to shape their futures with confidence and creativity.

Responsibilities

• Attend to walk-in residents’ feedbacks and/or enquiries
• Respond to email feedbacks from residents
• Perform general administrative work (e.g. prepare reports, follow up on cases, etc.)

• Min. Higher Nitec in any service-oriented field
• Min. 1 year experience in customer support role
• Able to multi-task

• Entry level

• Full-time

• Administrative and Customer Service

• Facilities Services

Job Purpose

The Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting revenue targets for slot machine takings. The Assistant will perform cashiering duties, including cash float management, and facilitate accurate cash exchanges for players.

Additionally, the role requires regular checks for counterfeit notes, ensuring the proper functioning of slot machines, and filing incident reports when necessary. The Customer Relations Assistant will also support shift transitions, cash handling processes, and other duties as assigned to maintain operational efficiency and contribute to the overall customer experience.

Main / Key Responsibilities

1. Operation of the Slot Machines Room
2. Ensure all security measures are adhered to and to be in proper dress code in the Slot Machines Room at all times
3. Responsible for internal auditing for ISO purposes
4. Meeting target for slot machine takings

5. Cash Handling

6. Ensure all cash transactions are handled properly and in compliance.

7. In charge of cashiering duties.

Required Skills and Qualifications:

• Minimum with Secondary School qualifications.
• Relevant experience in Customer Service would be advantageous.
• Having some experience with handling cash transactions would be advantageous.
• Ability to maintain security measures and follow operational protocols.
• Strong attention to detail and problem-solving abilities.
• Ability to work efficiently under pressure in a fast-paced environment.
• Only Singaporeans or Permanent Residents may apply.

Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to customer enquiries through multiple communication channels, delivering a consistently professional, empathetic, and efficient customer experience that upholds Eu Yan Sang Singapore's brand reputation and image.

You will also support Customer Relationship Management (CRM) administrative tasks, such as maintaining and updating member records, assisting with loyalty program adjustments, and coordinating membership-related requests. Additionally, you will function as a bridge between customers and our in-house Traditional Chinese Medicine (TCM) or product experts to help address detailed product-related enquiries. This role partners closely with internal stakeholders to ensure prompt and effective resolution of customer feedback, supporting our mission of providing trusted wellness solutions to the community.

Key Responsibilities:

1. Handle customer enquiries across all sales channels and platforms (retail, e-commerce, wholesale, e-marketplaces, social media).
2. Respond to customers via hotline, email, WhatsApp, and social messaging tools promptly and professionally.
3. Answer product-related queries and liaise with in-house TCM/product experts to convey accurate information to customers.
4. Maintain and update customer and member records, including changes of address, contact details, loyalty points adjustments, and other membership-related data.
5. Support Customer Relations Senior Executive and Assistant Manager in executing customer experience initiatives.
6. Work closely with internal teams (e.g., Product Quality, E-commerce, Retail Operations, Warehouse) to resolve customer queries and issues end-to-end.
7. Manage customer feedback and complaints with empathy, patience, and professionalism, ensuring fair and satisfactory resolution.
8. Uphold the brand reputation and image of Eu Yan Sang Singapore through consistent, courteous, and knowledgeable customer interactions.
9. Maintain accurate records of customer interactions and escalate complex or unresolved issues when necessary.
10. Contribute to process improvement initiatives for customer service operations and CRM administration.
11. Perform any other ad-hoc duties as assigned by the reporting manager(s).

Qualifications, Skills and Knowledge

• Diploma or equivalent qualification preferred.
• 2–3 years of experience in customer service or customer relations roles, preferably in retail, consumer goods, or e-commerce environments.
• Proficient in both written and spoken English and Mandarin to effectively communicate with a diverse customer base.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Mature, even-tempered, and able to remain calm and professional under pressure.
• Good organizational, problem-solving, and administrative skills with attention to detail.
• Ability to work effectively with cross-functional teams.
• Familiarity with Microsoft Office applications and customer service/CRM systems.
• Able to work both independently and as part of a team in a dynamic environment.
• Flexible and adaptable to business needs and operational changes.

We regret that only shortlisted candidates will be notified.

SIGMA GROUP is hiring a Full time Customer Relations Executive role in Bedok, Singapore. Apply now to be part of our team.

Job summary:

• Flexible hours available
• No experience required for this role
• Expected salary: $2,800 - $3,800 per month

We're an expanding company seeking a highly motivated and qualified individual to join our team.

Job Responsibilities:

• Handle project-related feedback and concerns
• Conduct regular site visits to gather feedback from residents/tenants affected by the project
• Keep stakeholders informed of work schedule changes and impacts
• Perform administrative duties and other ad-hoc tasks

Requirements:

• Minimum 1 year experienced in HIP projects
• Minimum GCE "O" Level for Assistant position
• GCE "A" Level, Diploma, Advanced/Higher/Graduate Diploma, or Degree in any field required for Officer level promotion

Salary:

• Competitive salary based on experience

Application Instructions:

If you're interested, please apply with:

• Current and expected salary
• Reason(s) for leaving your current/previous role
• Date of availability

Note: Only shortlisted candidates will be notified.

Thank you for applying

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Summary

Responsible for assisting casino guests during their visit to Marina Bay Sands (MBS).

Job Responsibilities

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests' feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization's guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Job Requirements

Education & Certification

• Diploma in hospitality or related field preferred

Experience

• Prior experience in Sales or Customer Service role preferred.
• Entry-level/ Candidates with no relevant work experience are welcome to apply.

Other Prerequisites

• Customer-focused, excellent team player and possess good problem-solving skills.
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
• Must be fluent in Mandarin and English as the successful candidate will be required to liaise with Mandarin and English speaking guests. Other Asian dialects or languages will be viewed favorabl
• Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Details :

• Basic UP $4200
• Monday to Friday, 8.30am to 5.30pm
• Attractive bonuses and incentives

Job Scope :

• Drive revenue growth by meeting targets and securing new opportunities within the construction industry.
• Develop and sustain strong client relationships by understanding needs and delivering effective solutions.
• Track site progress, prepare material forecasts, and update leadership on key trends and challenges.
• Build and maintain a network of developers, consultants, architects, and contractors.
• Deliver customer support through training, troubleshooting, and customized solutions.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Tan Wen Hui (Serene) | EA Personnel No.: R