3,015 Customer Service Team Management jobs in Singapore

We're Hiring: Client Success Coordinator

Do you enjoy ensuring clients have the best experience possible?We're looking for a Client Success Coordinator to be the bridge between our clients and our team, making sure every step of their journey is smooth, supportive and successful.

What You'll Do

Act as the main point of contact for client inquiries and requests

Guide clients through onboarding and ensure a seamless experience

Coordinate with internal teams to deliver timely solutions

Monitor client satisfaction and follow up to build long-term relationships

Collect feedback and share insights to improve service quality

What We're Looking For

• Local Polytechnic Diploma/Degree holder, in any field
• Excellent communication and relationship-building skills
• Proactive, detail-oriented and client-focused
• Strong multitasking ability and problem-solving mindset
• Prior experience in customer service, client success or account support is a plus

Why Join Us?

Mentorship and structured training provided

Career growth into client management, sales or business development

Supportive and collaborative team culture

Opportunity to make real impact on client relationships

About the Role

We're seeking a friendly and reliable Client Support Executive to join our Singapore team. You'll assist clients with inquiries, support internal teams and contribute to a smooth customer experience.

What you'll be doing

• Handle client communications via calls, emails and chat
• Assist with client onboarding and follow-ups
• Maintain client records and update internal systems
• Support internal teams with administrative and coordination tasks
• Help track client feedback and report on service trends
• Assist with basic marketing or outreach initiatives

What we're looking for

• Local Polytechnic Diploma or Degree in Business, Communications or related field
• Strong interpersonal and communication skills
• Customer-focused, organised and detail-oriented
• Comfortable using CRM and office software
• Positive, proactive and team-oriented
• Experience in customer service or client support is an advantage

Job Types: Full-time, Permanent

Pay: $3, $3,500.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person

$11 per hour

Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.

We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.

KEY DUTIES

• Responsible for customer service, studio upkeep and virtual client experience
• Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
• Provide prompt replies to customer enquiries on various online platforms and our hotline
• Daily online and offline operations
• Studio housekeeping duties

ENVIRONMENT

• Flat hierarchy, independent working environment
• FREE Pilates Reformer classes

REQUIREMENTS

• Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
• 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
• At least 1 year working experience in administrative role
• Enjoys client interaction and can problem solve in a service-oriented way
• Good customer service and telephone etiquette
• Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
• Able to work independently alone or with the team.
• Experienced in admin work, good with google office and quick in picking up using computer systems
• Detailed oriented, meticulous, careful
• Tertiary students with 1 year of work experience are welcome to apply

Job Type: Internship

Contract length: 9 months

Pay: $, 1,400.00 per month

Benefits:

• Employee discount

Work Location: In person

The RoleWe're looking for a Client Support Specialist to be the trusted guide for customers at Loan City. In this role, you'll help borrowers understand their loan options, provide clear and practical advice, and support them in meeting their financial needs. If you're passionate about helping others make informed financial choices, enjoy meaningful conversations, and want to grow your career in FinTech, this role is for you.

About Loan CityLoan City is a digital loan comparison platform that simplifies the loan process by connecting borrowers in Singapore with an extensive network of loan providers.

We are a member of the Singapore FinTech Association (SFA).

Scope of Work

• Serve as the first point of contact for customer inquiries and loan applications
• Guide borrowers through our loan comparison process and provide clear, accurate advice
• Contribute to monthly loan volume targets by delivering excellent customer support
• Update and maintain accurate records in our CRM to ensure smooth follow-ups and reporting
• Gather feedback from borrowers and share insights to improve our platform and services

Requirements

• SG / Permanent Residence
• Diploma / A-level holder or above
• Fluent in English, proficiency in a second language (Mandarin, Malay, Tamil) is an advantage
• Problem-solving mindset and ability to stay calm under pressure
• Passionate about helping people make better financial decisions

Why Join Us

• Be part of a fast-growing fintech startup with big ambitions
• Opportunity to grow your career in FinTech
• Supportive, close-knit team where your ideas actually matter
• Flexible working arrangements (hybrid)
• Competitive salary and performance-based incentives

Fresh graduates are welcome to apply.

Contact Details

Operations

• Help run daily operations for security systems (like CCTV, access control, alarm systems).
• Work with internal teams to keep projects on track.
• Monitor timelines, budget use, and manpower needs.

Client & Vendor Support

• Arrange installations and maintenance with clients.
• Handle customer questions or complaints.
• Work with vendors and subcontractors to get parts and services.

Team Support

• Help the Operations Manager oversee technicians and engineers.
• Ensure team follows safety and work procedures.
• Assist in planning staff deployment.

Documentation & Inventory

• Keep project and service records organized.
• Monitor stock levels and order parts when needed.
• Create weekly/monthly reports on project and maintenance work.

Requirements

• Diploma or NITEC in Engineering (Computer, Electrical, or related fields).
• Basic knowledge in ELV, IT, and security systems is preferred.
• At least 2 years of experience in the IT/security field.
• Able to read and understand basic AutoCAD drawings.
• Good communication and teamwork skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

JOB DESCRIPTION

Position: Client Support Executive

Company: PURE International (Singapore) Pte Ltd

Location: Singapore

Report to: Head of Memberships and Client Experience

Responsibilities:

· Attend to email enquiries on Zohodesk, requests and feedback within SLA

· Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts

· Review and execute members' requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members' enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

Overview

We're seeking a proactive and organised Client Support Coordinator to join our Singapore team. You'll be the key link between our clients and internal teams, ensuring smooth communication, timely follow-ups and a great overall client experience.

Responsibilities

• Handle client enquiries and coordinate responses with internal teams
• Maintain client records, updates and documentation accurately
• Support onboarding processes and ensure smooth client handovers
• Prepare reports, presentations and follow-up summaries after meetings
• Assist in scheduling client appointments and internal reviews
• Track and follow up on client feedback to support service improvement

Requirements

• Local Polytechnic Diploma/Degree in Business, Communications or related fields
• Excellent communication and interpersonal skills
• Detail-oriented with good multitasking abilities
• Proficiency in MS Office/Google Suite; CRM experience a plus
• A team player with a client-first mindset

What's in it for you?

• Hands-on exposure to client management and support processes
• Mentorship from experienced client relationship professionals
• Growth opportunities in client servicing, operations or sales support
• A collaborative and people-focused work culture

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2, $3,500.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person

Role Location: Central, Singapore

Position Type: Full Time

The Client Support Executive is a sales role focused on acquiring new customers, turning small accounts into top-tier clients and driving growth through complex deal negotiations.

This position requires a strategic mindset and the ability to navigate high-value opportunities by identifying new clients and fostering long-term partnerships.

Role:

• Find and develop new clients by identifying high-value opportunities.
• Develop and execute strategies to transform small accounts into top-tier customers through targeted growth initiatives.
• Collaborate with cross-functional teams such as Marketing to create personalised solutions for clients.
• Build strong partnerships with clients at both local and global levels to ensure long- term success.
• Maintain a robust sales pipeline by prospecting new opportunities and qualifying leads.
• Represent our company at industry events, conferences and meetings to promote the company's capabilities and value proposition.

Requirements:

• Local Diploma OR Degree in Business, Marketing or any field related.
• No experience required, there will be training provided.
• Strong networking skills with the ability to effectively communicate with people.
• Ability to build and maintain relationships with our clients.
• Good knowledge in using Microsoft Office Suites (Words, Excel and PowerPoint).
• Willingness to grow and self driven individuals.

Benefits:

• Work in a office environment.
• Opportunities to advance career with training programs.
• Company's increment incentives and health benefits.
• Attend networking events and overseas training opportunities.
• Hybrid working arrangements in the future.

If you do not fulfil the requirements in this job description, do not rule yourself out.

People in underrepresented groups tend to only apply if they meet every requirement. We are focused on hiring people who value inclusion, collaboration, adaptability, courage and integrity, rather than ticking boxes so if this resonates with you, do please apply.

Job Types: Full-time, Fresh graduate

Pay: $3, $6,000.00 per month

Benefits:

• Health insurance
• Parental leave
• Professional development

Education:

• Local Polytechnic Diploma (Preferred)

Work Location: In person

We are an Immigration consultancy firm based in Singapore, and we are looking for client relationship coordinator to join our growing organization.

You will be joining a premier immigration consultancy firm headquartered in Singapore. Providing various immigration services for HNWI and organisations. We are also licensed with ACRA and MOM to provide a trustworthy and quality services for our clients.

In this position, you will primarily support the client relations team in ensuring premier after sales services are delivered.

The incumbent is responsible to ensure efficient day-to-day operations of clients support for various needs.

• Assist in providing all client's related document support and administrative matters to the documentation team.
• Perform data-entry and maintain efficient filing system for all documentations
• Assist in the writing of documents and letters for ACRA, MOM and ICA submission.
• Ensuring documentation standard for the purpose of immigration matters.
• Strong follow up skills and liaising with internal stakeholders/clients in regard to documents for immigration matters.
• Meticulous and detail oriented individual will be most preferred.
• 5 days work week, Monday to Friday, 9am- 6pm.

Interested applicants, please email to or Whatsapp Trifena at with your updated resume.

*Only shortlisted candidate will be contacted.

Job Type: Full-time

Pay: $2, $2,800.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person