1095 Customer Service Roles jobs in Punggol

Description

The Executive, Customer Service (Events and Operations) will be responsible for planning, coordinating, and executing a variety of events that enhance the school's brand presence, engage stakeholders, and support student enrolment objectives. This role involves close collaboration with internal teams, external vendors, and stakeholders to ensure events are well-organized, impactful, and aligned with the institution's vision and goals.

Responsibilities:

Event Planning & Execution

• Assist in conceptualizing and planning events such as open houses, school tours, scholarship briefings, webinars, corporate connect sessions, exhibitions, and internal celebrations.
• Manage event logistics including venue booking, catering, equipment, décor, photography/videography, and other requirements.
• Coordinate with vendors, suppliers, and contractors to ensure timely delivery of services.
• Prepare event timelines, checklists, and budgets, ensuring events are delivered within scope and cost.

Stakeholder Engagement

• Liaise with admissions, marketing, academic, and operations teams to align event objectives.
• Support communications with parents, students, corporate partners, and agents regarding event participation.
• Ensure VIP guests and speakers are briefed, hosted, and supported during events.

Marketing & Promotion

• Work with the Marketing team to create promotional content, invitations, and event-related communications.
• Support and be the liaison for social media coverage, photography, and live updates during events.
• Assist in preparing post-event reports, including photos, videos, and impact assessments.

Operational Support

• Handle event registrations, RSVPs, and attendance tracking.
• Monitor on-ground activities during events to ensure smooth flow and quick problem resolution.
• Support in gathering feedback from participants for continuous improvement.

Key Skills & Competencies

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and problem-solving mindset
• Proficiency in MS Office, Google Workspace; familiarity with CRM tools (e.g., HubSpot) an advantage
• Ability to work under pressure and manage tight deadlines
• Flexibility to work evenings/weekends for events as required

Qualifications & Experience

• Diploma/Degree in Event Management, Marketing, Communications, or related field
• 1–3 years of experience in event planning, coordination, or similar roles (fresh graduates with internships in events/marketing may also be considered)

Prior experience in the education sector is an added advantage

Job Type: Full-time

Pay: $3, $4,500.00 per month

Work Location: In person

Responsibilities:

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin and English to be able to liaise with Mandarin and English speaking associates on handling daily school operations

Working Location: Punggol Area

This position under Allgreen Properties.

Work location: Seletar Mall

Responsibilities include:

• Manage day to day operations in the service counter
• Maintain high level of staff's service standards
• Attend to shoppers' enquiries and all aspects of customer services
• Perform centre promotions related activities such as gifts redemptions etc.
• Manage a team of 3 other team members and reports to Marketing Manager

Requirements:

• Min GCE N Level qualification
• 2 years of experience in shopping mall or hotel concierge service is preferred
• Computer literate
• Possess good leadership qualities and interpersonal skills
• Customer oriented with good communication & interpersonal skills
• Able to work on shifts, weekends & Public Holidays

Responsibilities:

• General Adminstration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Diploma & above
• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily school operations

Working Location :  Punggol Area

Customer Service Ambassador – Automotive Industry

Location: Singapore

At ComfortDelGro Engineering , we're more than just a workplace — we're a diverse and dynamic family united by passion, pride, and purpose. As one of the largest vehicle maintenance and repair workshops in Singapore , we take pride in delivering top-notch service and creating memorable customer experiences.

If you're someone who thrives on connecting with people , enjoys solving problems , and wants a lifelong career filled with growth and recognition — we want YOU

• Be the friendly face that welcomes customers and assists with vehicle check-ins.
• Recommend repair and maintenance solutions with professionalism and care.
• Handle documentation for costing, claims, and vehicle history.
• Manage workshop operations and lead a team of service advisors.
• Ensure customer satisfaction and build lasting relationships.
• Answer customer inquiries via phone and in person.
  Support your manager with ad-hoc duties.

• Minimum 3 years of face-to-face customer service experience .
• Background in retail or restaurant management is welcome
• Diploma holders preferred.
• Bonus if you have technical knowledge of vehicle repairs or troubleshooting experience .
• Proficient in Microsoft Word and Excel .
• Willing to work half-day Saturdays .
  Training on basic automotive knowledge will be provided.

• 14–21 days annual leave (based on years of service)
• Medical insurance
• Long Service Awards
• Staff discounts
• Flexi Benefits up to $500
• AWS & Variable Bonus (based on performance)
• Career development & recognition

If you're fun-loving , creative , and high-spirited , this is your chance to shine and be recognized for your talents. Come be part of a team that values YOU.

Apply now and start your journey with ComfortDelGro Engineering

Name

Officer - Customer Care

Ref #

1150

Date

Tuesday, October 7, 2025

Department

Customer Engagement Department

Job Description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

As a Customer Care Officer and key member of our Customer Contact Centre (CCC), you'll be the first voice our customers hear - providing thoughtful, timely, and solution-oriented support. Reporting to the Contact Centre Manager, you'll handle inbound calls with professionalism and empathy, resolving enquiries, feedback, and complaints while ensuring a seamless customer experience.

You'll collaborate with internal teams to resolve cases efficiently and anticipate customer needs with a proactive mindset. If you thrive in a fast-paced environment and take pride in creating exceptional customer experiences, this is your chance to make an impact.

Role & Responsibilities:

• Managing inbound customer calls with professionalism, empathy, and efficiency
• Resolving enquiries, feedback, and complaints
• Coordinating with internal teams to ensure timely and effective case resolution
• Anticipating customer needs and delivering proactive support
• Maintaining accurate documentation and follow-ups to ensure customer satisfaction
• Identifying recurring issues and sharing insights to improve processes and service delivery
• Upholding service standards and contributing to team performance metrics
• Participating in training and development initiatives to stay current with product knowledge and service protocols
• Supporting a culture of continuous improvement by providing feedback and suggestions
• You may also be assigned ad hoc tasks or responsibilities to support operational needs

Job Requirements

Requirements

We're looking for someone who is committed to service excellence and thrives in a dynamic environment:

• Possess minimum 'N' or 'O' level with 1–2 years of customer service experience; background in automotive, hospitality, or service industries is a plus
• Clear and confident communication skills with a pleasant and professional phone presence
• Strong command of spoken English and active listening abilities
• Proficiency in MS Office and comfort working across multiple IT systems
• Effective time management and multitasking capabilities
• Adaptability to change and openness to workplace transformation
• A collaborative mindset and a genuine passion for customer service

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia's Best Companies to Work Platinum Award in th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C's people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

Company

JAL YOGA International Pte Ltd

Designation

Customer Care Executive

Date Listed

30 Jul 2025

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive

Full/PermPart/Temp

Job Period

Immediate Start, For At Least 6 Months

Profession

Customer Service / Communications

Industry

Retail / eCommerce

Location Name

Upper Bukit Timah Road, Singapore

Address

Upper Bukit Timah Rd, Singapore

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines.

Job Description

Customer Care Executive|Our Customer Care Executives are the heart of our studio community. While most people are still hitting snooze, you'll be preparing the studio for the day ahead. As the first face our clients see and the last voice they hear, you'll create those small moments that make Jal feel like home.

What you'll do

• Manage customer enquiries through all channels
• Provide exceptional customer service, welcoming both new and returning members and guiding them through our studio policies
• Engage with existing members to build relationships and ensure their continued satisfaction
• Maintain general housekeeping and tidiness throughout the entire studio
• Ensure operational readiness of front desk areas, practice rooms and toilets at all times
• Administrative duties and familiar with Microsoft and Google Sheets

What we're looking for

• Natural warmth, genuine personality and enthusiasm for wellness
• Exceptional customer service skills with attention to detail
• Self-motivated and able to work independently
• Meticulous eye for maintaining our studio standards
• Strong team player
• Eagerness for continuous learning
• Able to handle toilet/shower hygiene as part of studio maintenance
• Able to do mats Sanitising and studio upkeep. Free from dust and hair on the floor

Application Instructions

Please apply for this position by submitting your text CV using InternSG.

Kindly note that only shortlisted candidates will be notified.

Apply for this position

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a professional Customer Care Specialist to join us in Singapore.

Your Role on Our Journey

We're looking for a Customer Care Specialist to be the friendly, reliable voice our customers can count on. From handling Omni Chats to following up on issues, you'll be solving problems and helping drivers stay mobile.

You'll assist our drivers, partners, and customers with everything from basic rental queries to issue resolution. This role isn't just about answering phones — it's about building relationships, solving problems, and helping us improve the entire customer journey.

This role is perfect for someone who loves fast-paced environments, values human connection, and doesn't mind the occasional curveball.

Your Day-to-Day Adventures

• Respond to driver inquiries via Omni Chat and WhatsApp
• Conducting outbound calls to follow up on issues raised by internal teams, with the goal of closing the communication gap with hirers
• Troubleshoot customer issues and escalate where needed
• Resolve support issues related to rentals, payments and contracts
• Follow up on open or unresolved cases and ensure customer satisfaction
• Flag recurring issues and help improve internal processes
• Log and track all customer interactions in the CRM
• Work together with other departments to make sure customers get a smooth, end-to-end experience
  Ad hoc tasks including feedback collection, support tool testing, craft internal FAQs etc.

What Makes You a Perfect Fit

• 1 – 2 years of customer service, support or call centre experience preferred
• Clear and confident communicator – English Speaking is required
• Able to multitask and stay calm under pressure
• Problem-Solving Mindset, Time-Management and Multitasking, Team Player and Detail-Oriented, Adaptability
• Comfortable using support software (CRM, ticketing systems and any other system)
• Able to explain things simply and professionally
  Proficient in Microsoft Excel

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon

Are you passionate about cars and customer service? Join our dynamic team and be the bridge between technical excellence and customer satisfaction

• Handle customer requests for vehicle repairs, modifications, and maintenance.
• Provide repair recommendations and prepare accurate cost estimates.
• Manage documentation for costing, claims, and vehicle history.
• Assist with vehicle check-in and respond to walk-in and phone inquiries.
• Coordinate with the Supplies & Logistics team for spare part pricing.
• Perform administrative tasks including cash collection and report preparation.
• Support service recovery efforts and build strong customer relationships.
  Carry out additional duties as assigned by the manager.

• Minimum NITEC in Automotive Technology .
• At least 3 years of experience in Customer Service.
• Experience in the automotive / transport industry would be an added advantage.
• Strong communication skills and ability to work independently.
• A valid Class 3 driving license would be an added advantage.

• Competitive salary and benefits
• Opportunities for training and career advancement
• Supportive team environment
  Work on exciting and diverse projects

Ready to take the wheel? Apply now and drive your career forward with us