2913 Customer Service Representatives jobs in Bukit Batok

We are seeking highly motivated and skilled customer service representatives to join our team. The successful candidates will be responsible for handling customer enquiries and providing product/service information regarding full suite of products including personal and corporate accounts, loans, deposits, cards.

Main Responsibilities:

• Handle customer enquiries in a professional and courteous manner.
• Troubleshoot issues and address customers' concerns promptly.
• Provide product / service information when necessary.

Skill Requirements:

• CUSTOMER SERVICE SKILLS
• MICROSOFT OFFICE
• ADMINISTRATION
• DEPOSITS
• LOANS

Benefits:

The successful candidates will have the opportunity to work in a dynamic environment, develop their skills, and contribute to the growth of the company.

How to Apply:

Please submit your application, including your CV and cover letter, to us by mail or email. We look forward to hearing from you.

Customer Service Representatives

• A fast-paced customer service environment with diverse responsibilities.

Key roles include cashiering at the box office or kiosk, food and beverage preparation, inventory management, ushering, and general housekeeping duties.

• Frequently interacting with customers to address enquiries and attend to their requests.
• Maintaining a clean and organized workspace.

To succeed in this role, you must be able to work efficiently in a fast-paced environment and possess excellent teamwork skills.

• Able to multitask and adapt to changing priorities.
• Demonstrating a positive attitude towards colleagues and customers alike.

Telcom Sales Representative

We are seeking a professional and enthusiastic individual to join our sales team as a Telcom Sales Representative.

• As a Telcom Sales Representative, you will be responsible for handling inbound calls from customers inquiring about our products and services.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service. If you have strong communication skills, are able to work well under pressure, and thrive in a sales-oriented role, we want to hear from you!

• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent
• Proficient in Microsoft Office applications (MS Word & Excel)

You will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements. As a successful Telcom Sales Representative, you will be able to effectively communicate with customers, negotiate deals, and exceed sales targets.

• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

We are seeking customer-focused individuals to join our retail team as representatives of excellent service. Our environment is designed to be welcoming and friendly, providing the ideal setting for those who enjoy interacting with customers.

Key Responsibilities:

• Handle transactions efficiently and provide a positive experience for customers.
• Offer friendly and professional service to customers, addressing their needs and concerns.
• Assist customers with their purchases and respond to inquiries.

Essential Qualifications:

• Excellent communication skills, with the ability to interact effectively with customers.
• Ability to work in a fast-paced retail setting, handling multiple tasks simultaneously.
• Meticulousness and attention to detail are essential for this role.
• Prior retail experience is beneficial but not required, as training will be provided.

Why Work With Us?

• A supportive workplace environment that encourages growth and development.
• Opportunities to advance within the retail industry.
• A range of staff benefits and discounts.

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Duties and Responsibilities

Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:

• Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation

• Working with business support providers to process transactions and deliver investors' requirements in an efficient and responsible manner

• Making follow-up investor calls and ensure compliance with all regulatory requirements

• Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation

• Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation

• Assisting with preparation of marketing collaterals as part of the investor relations activities

• Supporting administrative and enhancement projects as assigned from time to time

Skills, Knowledge and Competencies

The candidate should ideally possess:

• A highly developed and keen sense of teamwork

• Ability to understand issues and appropriately escalate to Management in a timely fashion

• Dynamic, detail-oriented person and able to work under pressure

• Strong analytical skills

• Proficiency in MS Office

• Excellent communication skills

• Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.

Overview:

We are seeking a proactive and detail-oriented individual to support our financial advisory practice. The role involves client servicing, administrative support, and ensuring smooth coordination of client engagement activities.

Key Responsibilities:

• Client Relationship Support

• Manage, schedule and coordinate meetings.

• Assist with birthday gifting, client appreciation initiatives, and other relationship-building activities.

• Provide support for claims servicing and ensure timely follow-up with clients.

• Share health and investment updates with clients where required.

• Administrative & Data Management

• Prepare and maintain Excel reports for client tracking, claims, and updates.

• Update CRM systems & frameworks with accurate and timely information.

• Confirm and coordinate client appointments, ensuring schedules run smoothly.

• Support the advisor in system updates, workflow improvements, and project-specific admin tasks.

• Assist in ad-hoc tasks to ensure smooth business operations.

Requirements:

• Strong organizational and time management skills.

• Proficiency in Microsoft Excel and Canva tools.

• Good communication and interpersonal skills.

• Attention to detail and ability to handle sensitive client information with confidentiality.

• Able to start work immediately

• Possess laptop to work

• Prior experience in client servicing, financial services, or administrative roles is a plus.

Work Arrangement:

• Flexible (part-time or full-time, 3-5 day work week).

• $10 / hour ($12 / hour after probation)

• Hybrid / remote work arrangements may be considered after probation

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude