1852 Customer Service Representative jobs in Rochor

Job Title:  Customer Service Executive

We are seeking a highly motivated and experienced Customer Service Executive to join our team. The ideal candidate will have excellent communication skills, be able to handle customer inquiries efficiently, and possess strong problem-solving abilities.

About the Role:

This role is responsible for providing quality customer service support to customers over email and phone. You will be handling customer enquiries efficiently, escalating issues promptly when required, and performing sales order management for customers.

Key Responsibilities:

• Provide quality customer service support to customers over email and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform sales order management for customers.
• Conduct regular meetings with customers for close communication.
• Perform problem solving to value-added customers.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Promote or recommend new products to existing customers.

The primary responsibility of this role is to provide exceptional customer service and support to clients. The ideal candidate will have a strong understanding of customer needs and be able to deliver tailored solutions to meet their requirements.

This position involves direct contact with customers, where the representative must possess excellent communication skills, both written and verbal, to ensure prompt and effective resolution of customer inquiries and concerns.

• Main Responsibilities:
• Direct contact with customers to address their queries and resolve issues in a timely manner
• Provide flight details to customers within the stipulated time frame (1 hour) after receiving booking information
• Verify export documents compliance during the processing of export work orders
• Apply the correct export permits and other export customs processes in a timely manner
• Respond promptly to all customer calls
• Monitor onboard status without fail and inform customers of any irregularities
• Maintain good communication among related departments, such as Operations, Warehouse, Traffic, and Planning Team
• Ensure accurate and up-to-date Airfreight rates are applied
• Stay informed about new changes or requirements from airlines or government agencies
• Submit monthly customer reports on time without fail

• Education:
• Minimum 3

Job Title: Customer Service Representative

About the Job:

We are seeking a highly motivated and results-driven Customer Relations Officer to join our team. As a key member of our sales team, you will play a vital role in providing exceptional customer service and support.

Key Responsibilities:

• Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
• Work closely with customers to understand their requirements and provide tailored solutions.
• Maintain accurate records of customer interactions and sales transactions.
• Collaborate with internal teams to resolve customer issues and ensure high levels of customer satisfaction.
• Develop and maintain strong relationships with customers to drive repeat business and referrals.
• Stay up-to-date with product knowledge and features to effectively communicate benefits to customers.

Requirements:

• Excellent communication and interpersonal skills.
• Good understanding of sales principles and practices.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong problem-solving and analytical skills.
• Diploma or degree in a related field (e.g., business, marketing, sales).

Benefits:

• A competitive salary package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The chance to work with a talented team and make a real impact.

About Us:

We are a forward-thinking organization committed to delivering exceptional customer experiences. We value innovation, teamwork, and continuous learning.

If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

Job Title:

">
• Membership Advisor

We are seeking an experienced Customer Service Executive to join our team. In this role, you will be responsible for providing exceptional customer service to our members through inbound calls, emails, and other communication channels.

Key Responsibilities:

">
• Handle inbound calls from members in a timely and efficient manner
">
• Assist members with their queries and resolve any issues they may have
">
• Provide personalized service to each member, ensuring that their needs are met and exceeded
">
• Work closely with other departments to ensure seamless communication and delivery of services
">

Requirements:

">
• Bachelor's degree in Hospitality, Customer Service, or related field
">
• At least 1 year of experience in customer-facing role, preferably in hospitality industry
">
• Excellent communication and interpersonal skills
">
• Ability to work independently and as part of team
">
• Fluency in Japanese language, both written and spoken
">

What We Offer:

">
• Fully remote work arrangement after probation period
">
• Competitive salary and benefits package
">
• Ongoing training and development opportunities
">
• Collaborative and dynamic work environment
">

How to Apply:

Please submit your application, including your resume and cover letter, to the provided email address. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

At our esteemed establishment, we seek a highly skilled and dedicated individual to fill the role of Guest Service Officer.

• The successful candidate will work closely with the Residence Manager in a collaborative and supportive environment.
• Our ideal candidate will possess excellent customer service skills and be able to respond efficiently and tactfully to guests' complaints, requests and enquiries.
• As part of our team, you will handle cashiering functions and adhere to our residence's Standard Policies & Procedures.
• Building strong relationships with in-house guests is crucial for this role, requiring a courteous and hospitable attitude at all times.
• Providing guests with accurate information regarding SR facilities, major city attractions and events is essential for ensuring a seamless stay.
• Maintaining effective communication with all personnel is vital for the smooth operation of our residence.

• Our preferred candidate will hold an O-Level or equivalent qualification.
• We are looking for someone who is willing to perform rotating shifts as required.
• A positive attitude, outgoing personality and good communication skills are essential for success in this role.
• Experience in hospitality and knowledge of HMS would be advantageous but not necessary.

This is a dynamic opportunity for an organized and detail-oriented individual to excel as a customer service specialist.

• Collaborate with the team to manage daily tasks, focusing on planning and execution.
• Provide exceptional support to customers through prompt communication and resolution of inquiries.
• Facilitate seamless operations by efficiently handling financial transactions and maintaining accurate records.
• Ensure effective coverage of front desk duties, encompassing phone calls, emails, and other tasks as needed.

Compensation Package:

• Lunch provided during weekend shifts.
• Flexible scheduling with weekdays starting at 2pm and weekends commencing at 8am or 9am.
• Two days off available during standard weekday hours.
• Public holidays are not required working days.

Additional Requirements:

• Able to adapt quickly to fast-paced environments, particularly on weekends.
• May be required to work across multiple locations in Singapore.

We are seeking a Customer Service Assistant to provide exceptional customer experience to our shoppers.

• Deliver outstanding customer service through phone, email and in-person interactions
• Respond to customer inquiries and resolve issues efficiently
• Provide product information and make recommendations to customers

• High school diploma or equivalent required; some college preferred
• 1-2 years of customer service experience
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment

• Competitive hourly rate
• Opportunities for professional growth and development
• A supportive and dynamic team environment

We strive to deliver the best possible shopping experience for our customers. If you are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity!

• Assist customers by recommending products such as jewelry and gold items.
• Deliver exceptional customer service and establish rapport with shoppers.
• Train junior sales staff on effective selling strategies.
• Manage and organize stock, including daily inventory checks.
• Record daily cash and inventory data into the system.

• Support customers by making product recommendations.
• Provide outstanding customer service and build relationships with customers.
• Train junior sales staff in effective sales techniques.
• Oversee and manage stock levels, including conducting daily inventory checks.
• Enter daily cash and inventory data into our system.

• A minimum of 1 year of relevant experience is preferred.
• Candidates without relevant experience are also welcome to apply.
• Training will be provided.

• Click the APPLY button below to submit your application.
• Email your resume to Please indicate #70692 on the email subject.