5,308 Customer Service Policies jobs in Singapore
Client Relations
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The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.
This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.
This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.
Key Responsibilities- Client Engagement and Programme Optimization: Personalized Programme Recommendations : Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.
Client Education and Support : Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
- Annual Health Diagnostics Promotion: Annual Check-Up Encouragement : Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.
Follow-Up and Retention Initiatives : Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
- Revenue Growth and Retention: Programme Upselling : Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.
Client Retention Strategies : Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.
Client Relations
Posted today
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- Own UHNW/HNW client acquisition and retention; build and manage key accounts.
- Work closely with other global heads for strategy and optimization of total company resources.
- Oversee end-to-end design of complex, multi-country luxury itineraries
- Enhance partner relations (hotels, DMCs, airlines), service standards, and develop a regional client service team
Requirements
- Atleast 10 years of Luxury Travel management experience
- Proven new-business acquisition and relationship development
- Immediate starter is preferred
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to:
EA License No.: 13C6305
Registration No.: R (EE MA MICHELLE DERRICKA BAGUN)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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Client Relations Manager
Posted 9 days ago
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Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
POSITION SUMMARYAre you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.
The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.
You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.
You will be rostered at the boutique with sales responsibility.
KEY RESPONSIBILITIES CLIENT FOCUS VIC Recruitment- Develop own VIC portfolio by recruiting high potential clients into the brand
- Participating in Local and International Events and act as Maison Ambassador
- Develop High Watchmaking (>100 KEUR) segments by closing sales
- Provide strategic direction on VIC treatment and initiatives
- Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
- Manage and follow up with VIC clients watch care and repairs
- Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
- Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
- Prepare and analyze in-boutique events sales ROI and feedback as required
- Create and execute a plan to re-activate sleeping/inactive clients in the database
- Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
- Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
- Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy
- Act as an expert and provide coaching and support to the team with their client portfolio
- Propose VIC client entertainment and engagement activities to the team
- Collaborate and support boutique team in the selling ceremony to increase sales
- Provide regular reports and qualitative feedback on client behavior, market context, and competition
- Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters
- You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
- You have acquired an established network of loyal and qualitative clients to leverage
- You are a strategic thinker who anticipates challenges and develops varied-term solutions
- You have a strong customer focus and good client management knowledge
- You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
- You are creative and can handle and deal comfortably in a multinational environment
- You are a strong communicator with the ability to influence at all levels
- You are proficient in MS Office
- You speak English and Mandarin fluently
If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.
LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE #J-18808-LjbffrClient Relations Officer
Posted today
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Propseller Pte Ltd is hiring a Full time Client Relations Officer role in Kallang, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Sunday: Morning, Afternoon
- Expected salary: $3,600 - $3,900 per month
- This role is an urgent hire
Client Relations Specialist
Posted today
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Are you a great communicator who loves connecting with people and building relationships? Do you thrive in a dynamic environment where you can help others and contribute to a team's success? If so, we want you to join our team as a Client Relations Specialist.
We're looking for a friendly and motivated individual to connect with potential clients and schedule appointments for our team. You'll be the first point of contact, ensuring a smooth and pleasant introduction to our company.
What You'll Do:
- Cultivate and nurture relationships with clients to ensure a positive experience.
- Document all interactions and client information accurately in our CRM system.
- Work with our marketing and client support teams to improve our outreach and client engagement strategies.
What We're Looking For:
- Excellent verbal communication and active listening skills.
- A confident, positive, and friendly demeanor.
- The ability to build rapport quickly and effectively with a wide range of people.
- Strong organizational skills and attention to detail.
- Prior experience in a client-facing, customer service, or relationship management role is a plus, but not required. We're happy to train the right person
Why Join Us?
We offer a competitive wage plus incentives that reward your hard work. You'll receive ongoing training and professional development to help you succeed and grow with us. We have a supportive team culture where your contributions are valued.
If you are a goal-oriented individual with a passion for communication and building relationships, we encourage you to apply today
Job Types: Full-time, Part-time, Contract, Internship, Fresh graduate, Student job
Pay: $ $20.00 per hour
Expected hours: 8 – 16 per week
Work Location: In person
Client Relations Specialist
Posted today
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Job description:
Are you a great communicator who loves connecting with people and building relationships? Do you thrive in a dynamic environment where you can help others and contribute to a team's success? If so, we want you to join our team as a Client Relations Specialist.
We're looking for a friendly and motivated individual to connect with potential clients and schedule appointments for our team. You'll be the first point of contact, ensuring a smooth and pleasant introduction to our company.
What You'll Do:
- Cultivate and nurture relationships with clients to ensure a positive experience.
- Document all interactions and client information accurately in our CRM system.
- Work with our marketing and client support teams to improve our outreach and client engagement strategies.
What We're Looking For:
- Excellent verbal communication and active listening skills.
- A confident, positive, and friendly demeanor.
- The ability to build rapport quickly and effectively with a wide range of people.
- Strong organizational skills and attention to detail.
- Prior experience in a client-facing, customer service, or relationship management role is a plus, but not required. We're happy to train the right person
Why Join Us?
We offer a competitive wage plus incentives that reward your hard work. You'll receive ongoing training and professional development to help you succeed and grow with us. We have a supportive team culture where your contributions are valued.
If you are a goal-oriented individual with a passion for communication and building relationships, we encourage you to apply today
Client Relations Coordinator
Posted today
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- Location: Central CBD
- Base Pay + Commissions
About the Role
We're looking for energetic fresh grads to support client relations and internal coordination. This role is perfect for those eager to gain hands-on experience in client engagement, business operations and relationship management.
What You'll Be Doing
- Act as a point of contact for client inquiries via calls, emails and chat
- Assist with client onboarding, follow-ups and engagement activities
- Maintain accurate client records and update internal systems
- Support internal teams in coordinating tasks and projects
- Help track client feedback and provide insights for improvement
What We Offer
- Base pay + commission incentives
- Full training provided, no prior experience needed
- Exposure to client engagement, business operations and coordination
- Friendly and supportive team environment
Who We're Looking For
- Local Polytechnic Diploma/Degree qualification
- Students or entry-level candidates, no prior experience required
- Proactive, reliable and eager to learn
- Strong communication and interpersonal skills
Why Join Us?
This role is a versatile entry point into client relations and business operations, providing fresh grads with practical experience and growth opportunities.
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3, $4,500.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
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Client Relations Trainee
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- Learn the art of client relations through B2B sales.
- Build relationships face-to-face, onboard & support clients.
- No background needed – full coaching provided.
- Weekly payouts + unlimited commissions.
- Leadership development & career advancement.
- Fun, team-oriented culture with bonding & travel.
Client Relations Officer
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Our client is a leading energy company in Singapore. They are looking for a Client Relations Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Responsibilities:
- Manage a portfolio of customer accounts with ongoing support and engagement
- Prepare quotations, proposals, and customer-facing documents
- Assist in meeting team targets through excellent account service and follow-up
- Build strong, long-term relationships with clients to foster loyalty
- Coordinate with internal teams to ensure timely and accurate support
- Maintain documentation and records to ensure compliance with account processes
Requirements:
- Diploma in any discipline
- Service- or results-oriented with strong initiative
- Reliable, detail-oriented, and organised
- Excellent interpersonal and communication skills
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R Hew Lee Dea)
Client Relations Executive
Posted today
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MCI Career Services is looking for more passionate individuals to join our team as Client Relations Executive
About MCI:
We are a leading recruitment agency that specialises in connecting top-tier talent with premier organisations across various industries. Our mission is to empower individuals to achieve their career goals while helping our clients build high-performing teams. With a strong track record of success, we are committed to providing an exceptional recruitment experience for both candidates and clients.
At MCI, we recognize and reward your potential—ensuring that exceptional performance is met with unlimited opportunities for growth and advancement.
If you're driven, eager to make an impact, and ready to shape the future of companies by connecting companies with top talents, we welcome you to join us
Why Join MCI:
- 7 minutes from Jurong East MRT
- Supportive environment with ongoing training & mentorship
- Committed to developing future leaders who will inspire and support the growth of juniors
- Opportunity to assist various clients in their recruitment activities e.g. overseas recruitment
Job Responsibilities :
- Establish, maintain, and strengthen relationships with new and existing clients across different industries.
- Serve as the primary point of contact for client inquiries, concerns, and service requests.
- Ensure yearly contract renewals of existing clients.
- Work closely with the Business Development and Talent Acquisition teams to understand client hiring needs and provide tailored solutions.
- Ensure that all client engagements align with industry best practices and government regulations.
Requirements:
- Diploma or Degree (in any disciple) from recognized institutions
- A friendly and outgoing personality with a strong desire to foster lasting client relationships & assist clients in their hiring needs
- Self-driven, great communication and problem solving skills, willing to learn
- Prior experience in recruitment and / or client management would be advantageous
Apply today or send your CV to now
If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
We regret to inform that only shortlisted candidates would be contacted.