3,003 Customer Service Assistant jobs in Singapore

Customer Service Assistant

Singapore, Singapore FUJIFILM ELECTRONIC MATERIALS (SINGAPORE) PTE. LTD.

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Job Description

A fantastic opportunity to contribute to grow the business at FUJIFILM Electronic Materials
As Customer Service Assistant for FUJIFILM Electronic Materials (Singapore) Pte Ltd, you will manage and improve customer satisfaction through coordination of relevant stakeholders within the organization and subsequent effective communication to external stakeholders. Work closely with various internal and external departments including Sales, Logistics, Quality and EHS on policies and procedures and situation updates for customer service excellence.
Principal Duties and Responsibilities:
  • Start and maintain customer accounts by recording account information.
  • Maintain records of customer interactions (build relationships, they will be loyal to the company) .
  • Process customer accounts, and file documents.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Handle placement of orders and delivery date adjustment.
  • Feedback to Sales Team on forecast accuracy.
  • Coordinate with different functional departments and members.
  • Collaborate and support any integrations projects across the department to ensure seamless data and process integration.
  • Performs other duties as assigned by Assistant Logistic & Customer Service Manager
Experience, Qualification and other information
  • ITE/Diploma holder with 1-2 years of relevant experience
  • Possess good customer service & communication skills.
  • PC literate: MS Office Applications such as Excel, Words, PowerPoint , Adobe and ERP systems
  • Mature, self-motivated, a team player and can work independently.
  • Able to handle a fast-paced environment.
  • This role will be based at our Bencoolen office.
Skills and Abilities / Core Competencies
Technical & Behavioral Competencies (Management)
  • Technical Expertise and Problem-Solving Skills
  • Personal Commitment
  • Organization of Work
  • Communication
  • Social Skills
  • Cooperation
Job Related Competencies
  • Customer Orientation
  • Creativity / Innovation
  • Willingness to Learn / Flexibility
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Customer Service Assistant

Singapore, Singapore POH TIONG CHOON LOGISTICS LIMITED

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Job Description

Job Responsibilities
  1. Operating of computerized system for generating DO prior to deliveries, inclusive of
    performing post goods issue (GI).
  2. Sort / Assign /Update container number and seals according to requirement.
  3. Support Month end stock count. (i.e. printing of docs and etc)
  4. Archiving of all Company's warehouse documents according to Company's records retention guideline
Details
  1. Office working environment
  2. Training will be provided.
  3. Weekdays Official Working Hours is from 0830hrs to 1730hrs.
  4. Candidate is required to perform weekday and weekend O.T. if necessary.
Requirement
  1. Min Cert in Business Studies(ITC) or higher.
  2. Able to converse in English and Chinese.
  3. Able to use MS email, excel and words.
  4. Able to work O.T. when requested.
  5. For those with no working experience training will be provided.
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Customer Service Assistant

Singapore, Singapore RKS PROCESS MANAGEMENT PTE. LTD.

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Job Description

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

Job Responsibilities:
  • Perform system data entries and related functions for customers and "Internal Warehouse Management System" (iWMS)
  • Coordinate with customers and internally for Operation and inventory-related matters
  • Ensure all paperwork, system, and filing is completed on time and accurately
  • Plan and follow up on Orders to ensure on-time delivery
  • Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
  • Attend to customer inquiries and ensure all requests and issues are resolved
  • Any other duties assigned
Job Requirements:
  • Minimum 'O' / 'N' Levels
  • Good interpersonal, communication and analytical skills
  • Able to work as a team player, pro-active, self-motivated and high sense of responsibility
  • Entry level candidates are welcome to apply
*Company transport is provided to and from Joo Koon MRT Station
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Customer Service Assistant

Singapore, Singapore THE SUPREME HR ADVISORY PTE. LTD.

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Job Description

Position title: Customer Service / Counter Sales
Salary: $1500 - $800 + Allowance + OT (Gross up to 2000)
Location: Nearest MRT: Macpherson
Working Days: 5.5 Days Work Week
Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm
Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties
Requirements:

• Minimum 3 years of experience in customer service or sales administration
Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R
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Customer Service Assistant

Singapore, Singapore SENSES INTERNATIONAL PTE. LTD.

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Job Description

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances.

Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry.

As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation.

The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry.

The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company's unique blend of creativity and expertise, the sky's the limit for your career growth and development.

Job Position: Customer Service Assistant

Customer Service Assistant, will act as a liaison, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.

• Managing end to end operation, logistics and sales support.

• Working closely with various departments (Sales, Regulatory, Procurement, Production and Finance) to fulfil customers' orders.

• Planning, organising, coordinating, scheduling and controlling all the resources needed in carry out an efficient operation job.

• Review and proactively seeking improvements to current operations

• Perform other administrative duties as assigned.

Job Requirements:

• Meticulous and Details Oriented

• Ability to multitask and initiate in a fast-paced and challenging environment.

• Experience in order management from planning, execution and willingness to be hands-on, will be a plus point.

• Good soft-skills of customer service, willingness to learn both technically and commercially.

Working Hours: Monday to Friday 930am - 630pm
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Customer Service Assistant

Singapore, Singapore INTERMECH MACHINERY PTE LTD

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Job Description

Responsibilities:
  • Manage Sales enquiries and prepare quotations
  • Order processing - prepare Invoice, Delivery Order & Packing/Picking List
  • Arrange standard export shipments to overseas
  • Liaise with Logistics to ensure smooth delivery
  • Ensure overall customer satisfaction
  • Prepare minutes and reports for the sales team
  • Any other duties as delegated by the superior
Requirements:
  • O Level / A level / Certificates
  • 1 - 2 years experience in customer service
  • Mechanical Engineering background would be an added advantage
  • Proficiency in MS Office applications.
  • Good communications and interpersonal skills are essential
  • Dynamic, hard working, pleasant personality, self disciplined & self motivated
  • 5 days week, location in Woodlands Spectrum 1
  • Applicants should be Singaporean citizens or hold relevant residence status
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Customer Service Assistant

Singapore, Singapore THE SUPREME HR ADVISORY PTE. LTD.

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Job Description

Office Indoor Customer Service

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R24124745
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Customer Service Assistant

Singapore, Singapore THE URBAN CLINIC PTE. LTD.

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Job Description

We are a leading Aesthetic Clinic, we are looking for like-minded individuals with the compassion, dedication and commitment to join us in delivering quality care to our patients. The ideal candidate is detail-oriented, attentive and has a genuine service mindset to provide care from the heart.

Responsibilities:
  • Handle registration for patients.
  • Provide accurate information on patient's enquiries.
  • Handling Customers data base, updating and scheduling customers appointment.
  • Handles booking of appointments, sending appointment reminders via WhatsApp, AI chatbot.
  • Provide general administrative support , whenever required.
Requirements:
  • Professional demeanor and ability to work within designated areas.
  • Willingness to adapt and participate in job rotation.
  • Excellent organizational abilities with a high level of attention to detail.
  • Proficient in IT systems
  • Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
  • Good interpersonal and customer service skills
  • Ability to multitask and prioritize tasks effectively.
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Customer Service Assistant

Singapore, Singapore RS RECRUITMENT AGENCY LLP

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Job Description

Roles & Responsibilities

Roles & Responsibilities

This role involves liaising with customers on ordering, adminstration, order in watapps and call-in.

Job Description:


• Basic knowledge of MS office


• Customer service oriented


• Good communications skills. Able to express clearly, to listen and understand effectively


• Demonstrates effective customer communication skill

Working days - 5 days work week

Working hours - 0800 - 1300hrs

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

Tell employers what skills you have

Customer Service Skills
Customer Service Oriented
Coordination
Customer Service Delivery
Text telephone
by telephone
MS Office
Customer Service
Customer Communication
Catering
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Customer Service Assistant

Singapore, Singapore beBeeCustomer

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Job Description

Job Description

As a customer service professional, you will play a vital role in providing excellent support to parents and students. Your primary responsibility will be to greet and assist parents with enquiries in an informative and helpful way.

Key Tasks Include:

  • Conduct daily health checks on children upon arrival when necessary.
  • Ensure safety and timely transfer of students from school to centre.
  • Ensure safety of children within the premises.
  • Assist parents in purchasing merchandise such as uniforms, caps, books.
  • Prepare monthly forms and centre reports.
  • Prepare enrichment materials for trainers, parents and children.
  • Conduct stock-taking and restocking of supplies such as merchandise and stationery.

We are looking for someone who is proactive and willing to take on additional responsibilities to ensure the smooth operation of the centre. If you are a team player with good communication and interpersonal skills, we encourage you to apply for this role.



Requirements and Qualifications

• Diploma in Business Management with minimum 2 years of working experience in a preschool/after school care environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Must be available to work on both Saturdays and Sundays (full days), and 3 weekdays.

What Skills We Are Looking For

Microsoft PowerPoint
Able To Multitask
Troubleshooting
Housekeeping
Interpersonal Skills
Inventory
Arranging
Books
Administration
Data Entry
MS Office
Office Administration
Administrative Support
Excel
Team Player
Customer Service
Scheduling
Able To Work Independently
Hospitality
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