3,616 Customer Service Assistant jobs in Singapore

Job Title : Customer Service Assistant (Part-Time)

Location : New DB Golf Center Location in the North (with occasional work at DB Golf Center in Tampines)

About the Role :

DB Golf Center is seeking a Part-Time Customer Service Assistant to join our team. The role will primarily focus on customer service at the new location, with occasional shifts at our Tampines center. If you have a passion for customer service and enjoy contributing to a dynamic and growing golf facility, we would love to hear from you

• Customer Assistance : Provide exceptional service to customers, ensuring a smooth and positive experience.
• Facility Navigation : Guide customers through the facility, assisting them with golf range, simulators, and event areas.
• Booking & Scheduling : Assist in managing bookings for lessons, simulator sessions, and events.
• Product Knowledge : Offer information on DB Golf Center's services.
• Administrative Support : Help with operational tasks, including maintaining the customer service area and ensuring equipment functionality.
• Collect Payments : Handle customer payments for bookings, services, and products, ensuring accurate transactions and receipts.
• Customer Feedback : Gather and report customer feedback to management for continuous service improvement.

• Required :

Previous customer service experience, preferably in a sports or leisure setting.

Strong communication skills and a friendly, approachable attitude.

Ability to stay organized and manage multiple tasks efficiently.

Willingness to work primarily at the new North location, with occasional shifts at the Tampines center.
- Preferred :

Knowledge of golf or prior experience in a golf-related environment.

Comfortable with basic administrative duties and processing digital payments.

• Flexibility to work shifts on weekends and public holidays as needed.
  A positive, professional attitude with excellent customer service skills.

If you're passionate about delivering exceptional customer experiences and excited to join our expanding team, apply now

Company

Edvox Music School Pte. Ltd,

Designation

Customer Service Assistant

Date Listed

06 Oct 2025

Job Type

Entry Level / Junior Executive

Part/Temp

Job Period

From 15 Oct 2025, For At Least 6 Months

Profession

Sales / Retail

Industry

Early Childhood Care and Education

Location Name

Orchard Road, Singapore

Address

Orchard Rd, Singapore

Map

Allowance / Remuneration

$14 hourly

Company Profile

Edvox Music School was established in 2002 with the objective of bringing high quality music education to the heartlands and to all music lovers. Our School offers comprehensive practical (VIOLIN, PIANO, GUITAR, CELLO, VIOLA, WINDS, DRUMS) and theoretical music classes in various instruments conducted by qualified instructors. It is of utmost importance for our School to foster a friendly and inspiring environment to bring out the best in all our students and staff. We delicately manage the differing needs and pursuits of examination and leisure-learning students.

Job Description

Part -Time Customer Service Assistant @ Orchard

-Respond to customer service-related queries/requests.

-Perform general administrative duties.

-Recommendation of music courses, enrolment, collect school fees.

-Sales of books/music instruments and inventory management.

-Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Requirements

-Possess at least a GCE 'O' Level

-Proficiency in MS Office including MS Excel

-Customer-oriented with good interpersonal and communication skills

-Able to work 3 to 4 days a week; Duration : 5 to 9.5 hrs

-Able to work at "retail hours" (nights and both weekends)

Pay: SGD SGD) per hour

Work Location :-Orchard

Application Instructions

Please apply for this position by submitting your text CV using InternSG.

Kindly note that only shortlisted candidates will be notified.

Apply for this position

Job Description:

• Manage monthly principal service billings
• Handle all incoming phone calls, emails, and faxes promptly and professionally.
• Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
• Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
• Ensure conformance to required Standard Operating Procedures.
• Manage daily invoice scanning
• Follow up with key customers on outstanding invoice payment.
• Provide Administrative support, as and when required.
• Act as backup for other team members, as and when required.

Required Skills

• Service-oriented and possess pleasant disposition
• Strong team-player, with ability to work independently
• Systematic, meticulous with strong problem solving skills
• Possess good initiative, with desire for continuous learning

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R

Job Summary:

We are seeking a customer-focused and reliable individual to join our team as a Customer Service Associate (CSA) at our golf facility. This role plays a key part in delivering exceptional service to both members and guests by handling inquiries, processing fees, managing reservations, and supporting day-to-day operations at the driving range. The successful candidate will also help supervise junior staff, assist with inventory and event coordination, and liaise with other departments to maintain facility standards. Strong communication skills, basic computer proficiency, and a team-oriented attitude are essential for success in this role.

Key Responsibilities:

• Provide a high level of customer service and assist in members' and guests' inquiries
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
• Assist with bay reservations for members and the public (phone, email, in-person)
• Supervises and directs junior level CSA in the golf shop as well as field attendants
• Assist to manage the receiving and processing of new inventory in the shop
• Assist to stage and prepare club activities and leagues being organized at the driving range
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

Requirements:

• Post-secondary education is an asset but not required
• Strong customer service skills in person and over the phone
• Proficient in basic computer software (MS Office and similar)
• Reliable, punctual, and eager to be part of a service-oriented team

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are urgently looking for an office based Customer Service Assistant to join our team. This role is 100% remote work.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee's capacity to advise, promote, improve, develop, extend and maintain the Group's business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.

Job Type: Full-time

Pay: $1, $1,200.00 per month

Benefits:

• Work from home

Work Location: Remote

A Customer Service Assistant assists customers with inquiries related to a company's products and services. Customer Service Associates maintain adequate company and product knowledge to provide proficient service. Also known as Customer Service Representative.

Customer Service Assistant Responsibilities:

• Attending training sessions to grow knowledge of product and to develop customer service skills.
• Resolving phone, walk-in, mail, fax, and email customer inquiries.
• Processing and logging incoming calls into CRM system.
• Identifying customer needs.
• Forwarding and escalating inquiries to relevant individuals and departments.
• Contacting customers to give them accurate feedback on the progress of their inquiries.
• Providing outstanding customer service.
• Updating customer information as required.
• Maintaining confidentiality of information.
• Performing other duties as the need arises.

Customer Service Associate Requirements:

• High School Diploma, GED, or suitable equivalent.
• 1+ years customer service experience, preferably in related field.
• Successful completion of provided training.
• Proficient computer skills.
• Experience with CRM preferred.
• Proficient with MS Office suites.
• Excellent phone etiquette.
• Outstanding communication skills, both verbal and written.
• Strong people skills.
• Ability to sit at a desk for extended periods.

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Senoko

• Start ASAP / Short Notice

• Terms and conditions apply

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer's daily operation meeting

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 1 to 2 years of related experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates kindly apply with the latest resume.

• ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED -

• Co-ordinate the order treatment with appropriate Solution Sales,

Account Managers ,Project Manager, Sales Operation, and Finance

department.

• Responsible for generating orders and invoices

• Responsible for processing Credit Note

• Assist in administrative duties

• Other duties assigned by superior

• Main interface with sales, finance and project management during

order treatment process.

• Follow up with Sales on PO to be receive

• Organize kick off meeting (Engagement Review) at purchase order

reception for projects with all solution actors: Project Manager, Sales

and Finance (Oracle Engagement reviews)

• PO Booking in Oracle and tracking list & follow-up projects till

invoicing

• Support on Risk Order entry in system

• Support the credit management on customers' overdue treatment

with Sales & Finance team

• Support the financial controller on quarterly PO booking

consolidation

• Assist on monthly PO booking and billing data extraction and cross

check with manual data

• Assist on tracking for transaction fee order management

• Assist on documents storage in local shared folder, arrangement for

courier service on invoicing documents

• Collaboration with cross team / BU on order management process

Education & Experience

• Minimum Diploma

• At least 2 years of relevant experience in backend customer service support

Skills

• Bilingual in Mandarin and English (Need to liaise with Mandarin

speaking)

• Sales administration and logistics (Letter of Credit, Payment Terms,

Customs Rules…)

• -System Tools : IT Literate (Microsoft Pack Office, …), Oracle &

Microsoft Dynamic knowledge is a plus

Company Overview

Our client is a trusted global logistics leader, delivering seamless end-to-end solutions across 49 countries. From air and sea freight to warehousing and distribution, they combine decades of experience with cutting-edge innovation to move goods with speed, care, and precision.

Location: West, Singapore

Shuttle Bus Pickup: Jurong East MRT

Benefits: AWS + Variable Bonus, annual salary review

Working Hours: Monday–Friday; 8:30AM - 6PM

Position Summary

Are you a detail-driven logistics professional with a passion for precision and customer satisfaction? We're looking for a proactive Coordinator to manage the heartbeat of our import/export operations and inventory flow. If you thrive in fast-paced environments and love connecting the dots between people, processes, and performance—this is your moment.

Key Responsibilities

• Be the first point of contact for customers—delivering service excellence via phone and email
• Prepare shipping and customs documentation with accuracy and speed
• Monitor shipment clearance and delivery timelines to ensure smooth execution
• Track and report inventory levels, resolving discrepancies swiftly
• Collaborate with warehouse supervisors and cross-functional teams to fulfill orders
• Uphold safety standards and contribute to a clean, organized workspace
• Support continuous improvement and process optimization

What We're Looking For

• 2–4 years of experience in logistics, supply chain, or warehouse coordination
• Strong communication and stakeholder management skills
• Familiarity with import/export documentation and inventory systems
• A team player with a sharp eye for detail and a commitment to safety
• Ability to work independently and meet performance targets

If you're ready to advance your career in a dynamic and forward-thinking environment, we encourage you to apply

Click "Apply Now" to submit your application.

Only shortlisted candidates will be contacted.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel Name: Ng Siew Thien

Registration No: R