3,774 Customer Onboarding jobs in Singapore

New Customer Onboarding Strategist

Singapore, Singapore GOOGLE ASIA PACIFIC PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will bring product knowledge, consultative promotion, and account management skills to work cross-functionally with acquisitions, product, program, and same-store teams.

Qualifications
Job responsibilities
  • Manage a new customer portfolio for six months to set them up for success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver customer handovers.
  • Implement ways to improve customer relationships. Share performance enhancing suggestions and promote other Google products.
  • Provide advice to help advertisers get the return on their investment by working with them in a consultative role.
Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
  • Ability to communicate in English and Mandarin fluently to interact with local stakeholders in this customer-facing role.
Preferred qualifications
  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out to customers by cold calling and helping them to grow their business.
Tell employers what skills you have

Product Knowledge
Account Management
Management Skills
Sales
Digital Media
Management Consulting
Customerfacing
Customer Relationships
Translating
Cold Calling
Customer Success
Marketing
Digital Marketing
Business Development
Acquisitions
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist

Singapore, Singapore GOOGLE ASIA PACIFIC PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

Working with our valuable new customers as they go through a sustainable onboarding period, you will set the goal and the strategy for how their products and services reach users. You will own a set of new customers to make them successful long-term and grow the next generation of high-potential customers for Google.

In this role, you will grow strengths in product knowledge, consultative promotions (we upsell/pitch to our clients), and account management, work cross-functionally with our acquisitions, product, program, and same-store teams.

Qualifications
Job responsibilities
  • Manage a new customer portfolio to set them up for long-term success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
  • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
  • Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Vietnamese fluently as this is a customer-facing role that requires interactions in Vietnamese with local stakeholders.
Preferred qualifications
  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out to customers/cold calling, help customers to add value to their business.
Tell employers what skills you have

Product Knowledge
Account Management
Sales
Digital Media
Management Consulting
Customerfacing
Customer Relationships
Translating
Customer Success
Marketing
Strategy
Digital Marketing
Business Development
Acquisitions
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist

Singapore, Singapore GOOGLE ASIA PACIFIC PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles & Responsibilities

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be working with our most valuable new customers as they go through a sustainable onboarding period. You will set the goal and the strategy for how their products and services reach thousands or millions of users. You will own a set of new customers for six months to make them successful long-term and grow the next generation of high-potential customers for Google. You will work cross-functionally with our acquisitions, product, program, and same-store teams.

Qualifications
Job responsibilities
  • Manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
  • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
  • Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Bahasa Indonesia fluently as this is a customer-facing role that requires interactions in English and Bahasa Indonesia with local stakeholders.
Preferred qualifications
  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out proactively to customers/cold calling and helping customers to add value to their business.
Tell employers what skills you have

Sales
Digital Media
Management Consulting
Customerfacing
Customer Relationships
Translating
Customer Success
Marketing
Strategy
Bahasa Indonesia
Digital Marketing
Business Development
Acquisitions
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist (Mandarin, English)

Singapore, Singapore Google

Posted today

Job Viewed

Tap Again To Close

Job Description

Join to apply for the New Customer Onboarding Strategist (Mandarin, English) role at Google

Join to apply for the New Customer Onboarding Strategist (Mandarin, English) role at Google

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
  • Ability to communicate in English and Mandarin fluently to interact with local stakeholders in this customer-facing role.

Preferred qualifications:

  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out to customers by cold calling and helping them to grow their business.

About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will bring product knowledge, consultative promotion, and account management skills to work cross-functionally with acquisitions, product, program, and same-store teams.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Responsibilities

  • Manage a new customer portfolio for six months to set them up for success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver customer handovers.
  • Implement ways to improve customer relationships. Share performance enhancing suggestions and promote other Google products.
  • Provide advice to help advertisers get the return on their investment by working with them in a consultative role.


Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Advertising, and Customer Service
  • Industries Information Services and Technology, Information and Internet

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This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist (Vietnamese, English)

Singapore, Singapore Google Inc.

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

  • link Copy link
Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

Apply

  • link Copy link
info_outline

info_outline X

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Vietnamese fluently as this is a customer-facing role that requires interactions in Vietnamese with local stakeholders.
Preferred qualifications:
  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out to customers/cold calling, help customers to add value to their business.
About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Working with our valuable new customers as they go through a sustainable onboarding period, you will set the goal and the strategy for how their products and services reach users. You will own a set of new customers to make them successful long-term and grow the next generation of high-potential customers for Google.

In this role, you will grow strengths in product knowledge, consultative promotions (we upsell/pitch to our clients), and account management, work cross-functionally with our acquisitions, product, program, and same-store teams.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Responsibilities
  • Manage a new customer portfolio to set them up for long-term success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
  • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
  • Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist (Mandarin, English)

Google

Posted today

Job Viewed

Tap Again To Close

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
+ Ability to communicate in English and Mandarin fluently to interact with local stakeholders in this customer-facing role.
**Preferred qualifications:**
+ 3 years of experience in advertising, consultative sales, business development, or management consulting.
+ Ability to reach out to customers by cold calling and helping them to grow their business.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
In this role, you will bring product knowledge, consultative promotion, and account management skills to work cross-functionally with acquisitions, product, program, and same-store teams.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Manage a new customer portfolio for six months to set them up for success with their digital advertising journey.
+ Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
+ Work cross-functionally with sales, product, and program teams to deliver customer handovers.
+ Implement ways to improve customer relationships. Share performance enhancing suggestions and promote other Google products.
+ Provide advice to help advertisers get the return on their investment by working with them in a consultative role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist (Vietnamese, English)

Google

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
+ Ability to communicate in English and Vietnamese fluently as this is a customer-facing role that requires interactions in Vietnamese with local stakeholders.
**Preferred qualifications:**
+ 3 years of experience in advertising, consultative sales, business development, or management consulting.
+ Ability to reach out to customers/cold calling, help customers to add value to their business.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Working with our valuable new customers as they go through a sustainable onboarding period, you will set the goal and the strategy for how their products and services reach users. You will own a set of new customers to make them successful long-term and grow the next generation of high-potential customers for Google.
In this role, you will grow strengths in product knowledge, consultative promotions (we upsell/pitch to our clients), and account management, work cross-functionally with our acquisitions, product, program, and same-store teams.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Manage a new customer portfolio to set them up for long-term success with their digital advertising journey.
+ Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
+ Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
+ Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
+ Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
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About the latest Customer onboarding Jobs in Singapore !

New Customer Onboarding Strategist (Vietnamese, English)

Singapore, Singapore Google Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

  • link Copy link
  • Early

    Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

    Apply

    • link Copy link
    info_outline

    info_outline X

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

    • Bachelor's degree or equivalent practical experience.
    • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
    • Ability to communicate in English and Vietnamese fluently as this is a customer-facing role that requires interactions in Vietnamese with local stakeholders.

    Preferred qualifications:

    • 3 years of experience in advertising, consultative sales, business development, or management consulting.
    • Ability to reach out to customers/cold calling, help customers to add value to their business.

    About the job

    Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

    Working with our valuable new customers as they go through a sustainable onboarding period, you will set the goal and the strategy for how their products and services reach users. You will own a set of new customers to make them successful long-term and grow the next generation of high-potential customers for Google.

    In this role, you will grow strengths in product knowledge, consultative promotions (we upsell/pitch to our clients), and account management, work cross-functionally with our acquisitions, product, program, and same-store teams.

    Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

    Responsibilities

    • Manage a new customer portfolio to set them up for long-term success with their digital advertising journey.
    • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
    • Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
    • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
    • Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

    To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

    #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist - Remote Opportunity

Singapore, Singapore beBeeOnboarding

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Onboarding Specialist

We are seeking a highly motivated and experienced professional to join our team as a Customer Onboarding Specialist. As a key member of our customer success team, you will play a critical role in ensuring the smooth onboarding of new customers.

About the Role

The primary focus of this role is to deliver an exceptional onboarding experience for our new customers. You will work closely with cross-functional teams to ensure that all necessary resources and support are provided to our customers throughout their onboarding journey.

Key Responsibilities
  • Develop and implement effective onboarding strategies to ensure seamless integration of new customers into our ecosystem.
  • Collaborate with sales, product, and program teams to identify and prioritize customer needs and requirements.
  • Provide personalized support and guidance to new customers to ensure successful adoption of our products and services.
  • Work closely with customers to understand their business goals and objectives, and provide tailored solutions to meet their needs.
  • Analyze customer feedback and data to identify areas for process improvements and optimize the onboarding experience.
Requirements
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in customer success, account management, digital advertising, consultative sales, or related field.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers and internal stakeholders.
Benefits

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Why Join Our Team?

At our organization, we value innovation, collaboration, and customer-centricity. We are committed to creating a positive and inclusive work environment that supports the well-being and growth of our employees.

This advertiser has chosen not to accept applicants from your region.

New Customer Onboarding Strategist (Vietnamese, English) - Singapore

117371 $13000 Monthly GOOGLE ASIA PACIFIC PTE. LTD.

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

Working with our valuable new customers as they go through a sustainable onboarding period, you will set the goal and the strategy for how their products and services reach users. You will own a set of new customers to make them successful long-term and grow the next generation of high-potential customers for Google.

In this role, you will grow strengths in product knowledge, consultative promotions (we upsell/pitch to our clients), and account management, work cross-functionally with our acquisitions, product, program, and same-store teams.

Qualifications Job responsibilities
  • Manage a new customer portfolio to set them up for long-term success with their digital advertising journey.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
  • Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
  • Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Vietnamese fluently as this is a customer-facing role that requires interactions in Vietnamese with local stakeholders.
Preferred qualifications
  • 3 years of experience in advertising, consultative sales, business development, or management consulting.
  • Ability to reach out to customers/cold calling, help customers to add value to their business.
This advertiser has chosen not to accept applicants from your region.
 

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  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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