8,664 Customer Excellence jobs in Singapore

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules contribute to your team's success and provide meaningful moments for people around the world. Your attention to detail supports colleagues in performing at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

How you create impact

You will be part of our Customer Excellence team, applying your expertise and skills to deliver Customer and Operational Excellence.
Your primary objective will be to lead a team of specialists across multiple accounts, ensuring high customer satisfaction through organizing and supervising all orders.
You will also identify and execute opportunities to increase revenue.

What we would like you to bring

• Ensure high levels of productivity are maintained, identify tasks for centralization and automation, and work with key stakeholders to transition such tasks.
• Maintain accurate data quality, ensuring all systems are updated promptly.
• Ensure team members are skilled through training in industry knowledge, customer care, processes, and systems.
• Identify opportunities to grow business within customer portfolios and work with stakeholders to develop and execute growth plans.
• Complete all required administrative tasks timely, including documentation, billing, vendor invoices/ebills acknowledgment, and weekly forwarding sub-ledger (FSL).
• Act as the escalation point for corrective actions to prevent customer complaints and report incidents and hazards as per instructions.
• Monitor operational performance of suppliers (including HSE compliance), implement corrective or preventive actions, and escalate to management if needed.

What's in it for you

As an employer, Kuehne+Nagel promotes equal opportunity and values diversity, including people with disabilities. We believe you can make a valuable contribution to our team and look forward to your application.

Who are we

Logistics impacts everyday life—from the goods we consume to healthcare. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and significant moments worldwide.

As a global leader with a strong heritage and vision to move the world forward, we offer a stable environment where your career can make a real difference. Whether delivering life-saving medicines, developing sustainable solutions, or supporting communities, your career will contribute to more than you imagine.

Please note that placement agencies should not submit unsolicited profiles. Candidates submitted without prior agreement will be considered property of Kuehne+Nagel, and no fees will be paid.

Join to apply for the Project Logistics Customer Excellence Supervisor role at Kuehne+Nagel

4 days ago Be among the first 25 applicants

Join to apply for the Project Logistics Customer Excellence Supervisor role at Kuehne+Nagel

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.



How you create impact

You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence

Your primary objective will be to lead a team of specialists for more than one account, ensuring a high level of customer excellence through the organizing + supervising of all orders.

You will also identify + execute opportunities to increase revenue.

What we would like you to bring

• To ensure the highest levels of productivity are evident + maintained, while identifying tasks for centralization + automation, working with key stakeholders to transition such tasks.
• To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• To ensure that all team members are skilled + training industry knowledge, customer care, processes + systems.
• To identify opportunities to grow business within the customer portfolios, then work with key stakeholders to prepare + execute development + growth plans.
• To ensure the timely completion of all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
• To act as the escalation point for appropriate corrective actions to prevent a re-occurrence of customer complaints. To report incidents + hazards as per the relevant working instructions.
• To monitor operational performance of all suppliers (including HSE compliance) + implement corrective or preventative actions + escalate to management if required.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Administrative and Customer Service
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Kuehne+Nagel by 2x

Serangoon, North East Community Development Council, Singapore 4 days ago

Nusa Jaya, Johore, Malaysia MYR3,500.00-MYR5,000.00 3 months ago

Pioneer, West Region, Singapore 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules contribute to your team's success and provide meaningful moments for people around the world. Your attention to detail supports your colleagues in performing at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

How you create impact

You will be part of our Customer Excellence team, applying your expertise and skills to deliver Customer and Operational Excellence.
Your primary objective will be to lead a team of specialists across multiple accounts, ensuring a high level of customer service through organizing and supervising all orders.
You will also identify and execute opportunities to increase revenue.

What we would like you to bring

• Ensure high productivity levels are maintained by identifying tasks for centralization and automation, working with key stakeholders to transition such tasks.
• Maintain accurate data quality, ensuring all systems are updated promptly.
• Ensure all team members are skilled through training in industry knowledge, customer care, processes, and systems.
• Identify opportunities to grow business within customer portfolios and collaborate with stakeholders to develop and execute growth plans.
• Complete all required administrative tasks timely, including documentation, billing, vendor invoices/ebills acknowledgment, and weekly forwarding of sub-ledger (FSL).
• Act as the escalation point for corrective actions to prevent customer complaints and report incidents and hazards as per instructions.
• Monitor operational performance of all suppliers, including HSE compliance, and implement corrective or preventative actions, escalating as needed.

What's in it for you

Kuehne+Nagel is committed to equal opportunity and diversity, including support for people with disabilities. We believe you can make a valuable contribution to our team and look forward to your application.

Who are we

Logistics shapes everyday life — from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments worldwide.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities, your career will contribute to more than you can imagine.

We kindly advise placement agencies to refrain from submitting unsolicited profiles. Any submissions without prior agreement will be considered our property, and no fees will be paid.

Job description

About Zenith
Zenith is one of Singapore’s leading education companies, delivering a top-tier, tech-enabled learning experience for students from Primary to Pre-University levels. As an MOE-registered centre, we are on a mission to empower every learner in Southeast Asia to reach their peak potential—both academically and personally.

We believe in equal access to opportunity, and in a future where education is student-centric, holistic, and powered by technology. If you're passionate about transforming education and making a meaningful impact, we’d love to speak with you.

Finance & Customer Excellence Associate
We’re looking for a dynamic Finance & Customer Excellence Associate who thrives at the intersection of backend precision and front-facing service. In this hybrid role, you will manage essential finance operations while ensuring seamless, high-quality experiences for our students and parents.

You’ll work closely with both the finance and operations teams to drive internal efficiency and external satisfaction—making a direct impact on our growing community.

Key Responsibilities

Finance Operations

• Oversee daily finance functions including payments, refunds, and student registrations
• Maintain and manage our CRM and billing systems
• Process journal entries, reconciliations, and assist in preparing financial reports
• Support budget preparation, forecasting, and audits
• Ensure accuracy, compliance, and timely execution of all finance-related tasks

Customer Experience & Centre Support

• Serve as a key point of contact for customer billing and payment queries
• Provide prompt support to parents and students via email, WhatsApp, and calls
• Manage front desk operations and assist in student onboarding and withdrawals
• Support the coordination of centre activities and ensure a smooth daily experience for all clients
• Assist with feedback collection and contribute to service improvement initiatives

Requirements

• Diploma or Degree in Finance, Business, Hospitality, or related field
• 1–2 years of experience in finance operations and/or customer-facing roles
• Excellent communication, coordination, and interpersonal skills
• Proficient in financial software and Microsoft Excel
• Detail-oriented, well-organised, and thrives in a fast-paced environment
• Able to commit to at least 4 weekdays and 1 weekend per week

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules contribute to your team's success and provide meaningful moments for people around the world. Your attention to detail supports your colleagues in performing at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

How you create impact

You will be part of our Customer Excellence team, applying your expertise and skills to deliver Customer and Operational Excellence.
Your primary objective will be to lead a team of specialists across multiple accounts, ensuring a high level of customer service through organizing and supervising all orders.
You will also identify and execute opportunities to increase revenue.

What we would like you to bring

• Ensure high productivity levels are maintained by identifying tasks for centralization and automation, working with key stakeholders to transition such tasks.
• Maintain accurate data quality, ensuring all systems are updated promptly.
• Ensure all team members are skilled through training in industry knowledge, customer care, processes, and systems.
• Identify opportunities to grow business within customer portfolios and collaborate with stakeholders to develop and execute growth plans.
• Complete all required administrative tasks timely, including documentation, billing, vendor invoices/ebills acknowledgment, and weekly forwarding of sub-ledger (FSL).
• Act as the escalation point for corrective actions to prevent customer complaints and report incidents and hazards as per instructions.
• Monitor operational performance of all suppliers, including HSE compliance, and implement corrective or preventative actions, escalating as needed.

What's in it for you

Kuehne+Nagel is committed to equal opportunity and diversity, including support for people with disabilities. We believe you can make a valuable contribution to our team and look forward to your application.

Who are we

Logistics shapes everyday life — from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments worldwide.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities, your career will contribute to more than you can imagine.

We kindly advise placement agencies to refrain from submitting unsolicited profiles. Any submissions without prior agreement will be considered our property, and no fees will be paid.

Project Logistics Customer Excellence Supervisor

Join to apply for the Project Logistics Customer Excellence Supervisor role at Kuehne+Nagel

Project Logistics Customer Excellence Supervisor

4 days ago Be among the first 25 applicants

Join to apply for the Project Logistics Customer Excellence Supervisor role at Kuehne+Nagel

It's more than a job
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

It's more than a job
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
How you create impact
You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence
Your primary objective will be to lead a team of specialists for more than one account, ensuring a high level of customer excellence through the organizing + supervising of all orders.
You will also identify + execute opportunities to increase revenue.
What we would like you to bring

• To ensure the highest levels of productivity are evident + maintained, while identifying tasks for centralization + automation, working with key stakeholders to transition such tasks.
• To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• To ensure that all team members are skilled + training industry knowledge, customer care, processes + systems.
• To identify opportunities to grow business within the customer portfolios, then work with key stakeholders to prepare + execute development + growth plans.
• To ensure the timely completion of all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
• To act as the escalation point for appropriate corrective actions to prevent a re-occurrence of customer complaints. To report incidents + hazards as per the relevant working instructions.
• To monitor operational performance of all suppliers (including HSE compliance) + implement corrective or preventative actions + escalate to management if required.
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Kuehne+Nagel by 2x

Sign in to set job alerts for “Customer Service Supervisor” roles.

Serangoon, North East Community Development Council, Singapore 4 days ago

Nusa Jaya, Johore, Malaysia MYR3,500.00-MYR5,000.00 3 months ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

How you create impact

You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence.

Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.

What we would like you to bring

You will do this by working with a variety of internal stakeholders while focusing on the following key objectives:

• To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
• To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).
• To prepare spot quotations, data for tender documents + actively participate in commercial support.
• To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.
• To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).
• To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints. To report incidents + hazards as per the relevant working instructions.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who are we

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.