3,695 Customer Engagement jobs in Singapore
Customer Engagement
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(Job ID: 1044422)
Responsibilities:
- Provide indoor sales support and handle customer enquiries, proposing technical solutions tailored to customer requirements.
- Build and maintain strong relationships and rapport with existing customers.
- Identify and filter potential new customers to support business growth.
- Conduct technical seminars and training sessions for local and overseas customers.
- Handle technical enquiries, field service visits, and on-site setup support when needed.
- Provide network setup assistance for customers using AZ network products and, if possible, integrate with PLC systems.
- Understand company product lines including AC motors, Brushless DC (BL) motors, Stepping Motors (ST), and ACT products to better support customer requirements.
- Prepare and deliver technical presentations and product demonstrations.
- Support marketing and pre-sales activities from a technical perspective.
- Perform any other ad hoc duties as assigned by the supervisor.
Requirements:
- Diploma in Mechanical or Electrical Engineering.
- 1 year of experience in Electrical/Mechanical Engineering or Engineering Support.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Willingness to learn new technical content and products.
- Entry level are welcomed to apply
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EA Licence No.: 07C5771
EA Personnel Reg. No.: R24122504
EA Personnel Name: Edmund Ting Chao Siong
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Engineering Support
Excel
Microsoft Word
Electrical Engineering
Customer Engagement Specialist
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The successful candidate will be a key player in the customer acquisition team, responsible for onboarding new parents to our community. They will share our vision and recommend suitable coding programs for students, as well as support customer success initiatives such as special programmes or competitions, and community events like fireside chats for customer engagement.
Key responsibilities include maintaining customer relationships, building a strong company community, acting as a parent's advocate and managing relationships with them, planning lead generation events with key partners, working with the teaching team to assess students and follow up with parents for conversion, handling general administrative duties, ensuring that all customer information is properly documented and updated in the CRM system, and being a relationship manager for the company's community.
Required Skills and Qualifications:- Strong communication and problem-solving skills
- Driven, fast learner, proactive and ability to work in a fast-paced environment
- Organised, detail-oriented and ability to manage different projects at once
- Get things done attitude, self-driven
- Ability to set own priorities with time management to complete projects timely
- Those without experience are welcome to apply as on-job training will be provided
We offer a competitive salary of $2800 to $3500 per month, plus quarterly/annual bonus. Working hours are 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF) at Tampines Hub, Punggol Central, or PLQ Singapost Centre.
Others:As a member of our team, you will have the opportunity to shape the skills and minds of our next generation in equipping them with the right digital skills. You will also have the chance to learn and expand your knowledge in Computer Science and/or Engineering. We value teamwork, interpersonal skills, and customer success.
Customer Engagement Specialist
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Main Responsibilities:
- Develop a positive store atmosphere by greeting customers with a smile and friendly demeanor.
- Offer personalized assistance through in-depth product knowledge, efficiently serving multiple customers while maintaining high-quality service standards.
- Maintain a clean, organized, and visually appealing store environment.
Requirements:
- Prior retail experience is preferred but not mandatory.
- We welcome entry-level candidates; comprehensive training will be provided.
This role is ideal for individuals possessing excellent interpersonal skills, product expertise, and visual merchandising abilities.
Key Skills:
- Excellent communication and interpersonal skills.
- Able to work in a team environment.
- Product knowledge and understanding.
- Visual merchandising skills.
- Basic computer skills.
Benefits:
- A dynamic work environment.
- Ongoing training and development opportunities.
- The chance to work with a talented team.
Additional Information:
We are an equal opportunities employer and welcome applications from all qualified candidates.
Customer Engagement Specialist
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This role involves promoting and selling credit facilities to customers, fostering strong relationships and driving sales revenue.
- Promote and sell credit facilities to meet individual sales targets.
- Develop solutions to emerging problems and suggest ways to enhance team performance.
- Actively market bank products to customers to generate sales revenue.
- Cross-sell personal loans and perform other ad-hoc duties assigned by the supervisor.
To be successful in this role, candidates must have at least a secondary school education, relevant sales experience, and excellent interpersonal and communication skills. The contract duration is one year with a renewable option.
Customer Engagement Specialist
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Job Summary:
We are seeking a highly motivated Marketing Executive to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Assist in conducting market research to identify opportunities for customer engagement and experience enhancement.
- Plan and execute promotional campaigns, events, and activities to boost traffic and tenant sales.
- Source and liaise with vendors for marketing materials, displays, and equipment bookings.
- Develop and implement annual marketing calendars and manage related tasks.
- Manage digital marketing initiatives, content creation, and social media engagement across platforms.
- Maintain close relationships with tenants, encouraging their participation in marketing activities.
- Coordinate with internal teams, agencies, and vendors to ensure smooth execution of campaigns and events.
- Monitor and report on the effectiveness of marketing initiatives with recommendations for improvement.
- Ensure timely publicity of store listings, promotions, and events via website, directories, and social media.
- Support administrative processes including procurement, vendor sourcing, and financial tracking.
Requirements:
- Degree in Marketing, Mass Communications, or relevant discipline.
- Prior experience in retail mall marketing, events management, digital marketing, and Social Media marketing is an advantage.
- Proficiency in Design software (e.g., Adobe Photoshop, Illustrator, Canva).
- Good knowledge of digital marketing, including social media platforms management, paid media buy, and analytics.
Customer Engagement Specialist
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- Conduct door-knocking activities based on targeted property listings to generate new leads and build strong client relationships.
- Attend onsite property visits to liaise directly with owners and gather accurate, up-to-date listing information.
- Revisit properties as needed to verify conditions, ensure accurate assessments and maintain up-to-date knowledge for client presentations.
- Capture high-quality photographs of residential properties and shared timely updates with the sales team to support marketing efforts and client engagement.
- Maintain regular follow-ups with property owners through calls and updates to sustain engagement and drive conversion.
- Update and manage property listings, including pricing and availability, to support real-time sales operations.
- Provide general administrative and operational support to the Company and Head of Department, ensuring smooth day-to-day business operations and effective client servicing.
Requirements
- Minimum GCE 'O' Level qualification.
- Possess a valid driving license & own vehicle.
- Excellent interpersonal and communication skills
- Positive attitude, professional appearance, and a client-focused mindset.
- Ability to work independently and manage fieldwork efficiently.
- Prior experience in real estate, sales, or customer service is an advantage
Benefits
- Competitive remuneration with performance-based incentives and bonuses.
- Transport allowance provided.
- On-going professional development and on-the-job training opportunities.
- Supportive, collaborative, and growth-oriented team environment.
- Opportunities for career advancement
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Customer Engagement
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Customer Engagement Specialist
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Job Summary
We are seeking a talented Marketing Assistant to support our marketing efforts. The ideal candidate will have a strong background in marketing and excellent communication skills.
- Create engaging content for marketing materials, social media posts, and videos.
- Manage digital platforms, including company websites and social media accounts.
- Analyse market trends and competitors to enhance marketing effectiveness.
- Engage with influencers and coordinate collaborations.
- Handle customer inquiries and communicate effectively.
- Collaborate with internal teams and external partners.
Key Responsibilities:
- Content creation and copywriting
- Digital platform management
- Market analysis and competitor research
- Influencer engagement and collaboration
- Customer service and communication
- Team collaboration and project coordination
Requirements:
- Diploma in Marketing or related field with at least 1 year of experience
- Proficient in Microsoft Office, Canva, InShot, and similar editing tools
- Excellent interpersonal and communication skills
- Proactive, self-motivated, and a positive team player
- Bilingual in English and Mandarin (additional language skills are a bonus)
Benefits:
- Opportunity to grow skills and career in the TCM wellness industry
- Dynamic work environment with opportunities for collaboration and growth
Additional Information:
Join us in making an impact in the TCM wellness industry while growing your skills and career.
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Customer Engagement Specialist
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As a sales and marketing professional, you will be tasked with representing top brands and interacting with customers to gain valuable sales experience through on-the-job training. No prior experience is required as comprehensive training is provided.
The role involves
- Representing top brands
- Engaging with customers face-to-face
- Gaining sales skills through on-the-job training
There are opportunities for career growth within the organization, including clear paths to team leader and manager roles. Promotions are based on performance rather than seniority, and there are bonuses and incentives for top performers.
Some of the benefits of this job include:
- A fun and supportive work environment
- Fast-paced and energetic workdays
- Weekly pay and uncapped commissions
- Company trips, rewards, and social events
Customer Engagement Specialist
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We are seeking a motivated and enthusiastic Customer Engagement Specialist to join our team.
- This role involves interacting with customers, providing exceptional service and ensuring their needs are met.
Key Responsibilities:
- Customer Service: Respond to customer enquiries efficiently and effectively, providing solutions to meet their needs.
- Communication Skills: Develop strong relationships with customers through excellent communication skills.
- Sales Performance: Meet sales targets by consistently delivering high results.
Requirements:
- Personality Traits: Friendly and outgoing personality to engage with customers.
- Communication Skills: Excellent communication skills to build strong relationships.
- Adaptability: Ability to work in a fast-paced environment and adapt to changing situations.
- Passion for Customer Satisfaction: Passion for delivering exceptional customer satisfaction.
What We Offer:
- Growth Opportunities: Opportunities for growth and development to help you reach your full potential.
- Dynamic Work Environment: A fun and dynamic work environment that promotes collaboration and teamwork.
- Overseas Experiences: Exciting overseas trips to broaden your horizons and experiences.
If you're a motivated and enthusiastic individual who loves customer engagement, we would love to hear from you.
Customer Engagement Specialist
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Job Description
**Job Overview:**
We are seeking a skilled professional to join our team as a Customer Engagement Specialist.
This role involves direct interaction with customers through face-to-face engagement, promoting products and services while effectively conveying key brand messages.
The ideal candidate will support sales activities by providing product knowledge, answering customer inquiries, and delivering positive experiences that drive customer satisfaction.
Additionally, the successful applicant will assist the marketing team in event setup and execution, outreach campaigns, and other initiatives designed to enhance engagement and campaign performance.
- Key Responsibilities:
- Deliver engaging presentations to showcase products and services
- Support sales teams in resolving customer inquiries and concerns
- Collaborate with the marketing team to plan and execute events
- Develop and maintain strong relationships with customers
Requirements:
- Bachelor's degree in Marketing, Communications, or a related field
- Minimum 2 years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to make a real impact on customer engagement and satisfaction
About Us:
We are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our mission is to build long-lasting relationships with our customers by providing them with the best possible service and support.
We believe that every employee has the power to make a difference and contribute to our success. If you're passionate about customer engagement and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.