4,077 Csp jobs in Singapore

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the Life Develop comprehensive marketing plans including competitive strategy, pricing strategy, sales/revenue forecasts, inventory management and brand communication initiatives. Support the marketing strategy through setting appropriate budgets, goals and metrics. Partner with global leads to develop local marketing strategies & strategic plans for the region Inventory planning including quarterly and yearly forecast and minimizing obsolescence Conduct primary/secondary research, obtain market intelligence on competitive pricing and product positioning Develop, implement, and execute marketing strategies to launch new products & technologies including clinical messaging, physician engagement, effective pricing & sales engagement. Coordinate patient centric initiatives such as digital advertising, mass media publications, and strategies to achieve awareness and therapy adoption Develop and execute strategic launch plans and set 35-year growth targets Foster positive relationships with key opinion leaders, industry luminaries, and other partners to support therapy acceptance, therapy expansion, and safe and effective use of Medtronic CRM products. Collaborate with a wide variety of internal stakeholders across legal, regulatory, clinical, PR and R&D to drive alignment and smooth execution of marketing strategies. Spend significant time on the field with sales personnel and customers to understand their perspective and ideas. Stay at the fore front of changing market dynamics and customer needs and preferences. Represent the customer during internal meetings and represent the company at advisory boards and medical congresses.Must Have: Minimum Requirements Bachelors degree required, MBA preferred Minimum of 8 to 15 years of relevant experience, or advanced degree with a minimum of 5 years relevant experienceNice to Have Comfortable with handling data, MS Excel and MS PowerPoint Comfortable to deliver presentations/talks to large audience in both online and offline format Communication skills both written and verbal would be important Self-starter, proven track record delivering business results through meticulous planning, and execution.Customer centricity, team orientation, ability to prioritise would be critical for the success of the rolePhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission to alleviate pain, restore health, and extend life unites a global team of 90,000+ passionate people.We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here,
Job Tags
customer relationship management, relationship management
Sign-in & see how your skills match this job Sign-in & Get noticed by top recruiters and get hired fast
Brand Building, Product Launch, Strategic Planning, Tactical Planning, Competitor Analysis, Sales Support, Product Forecasting, Inventory Management, Communication Skills, Computer Proficiency, Presentation Skills,Marketing Strategies, Market Trends Analysis, Customer Attitude Assessment
Problem Solving, Risk Management, Stakeholder Management, Process Improvement, Performance Measurement, Product Development, Marketing, Sales, Analytical Skills, Communication Skills, Interpersonal Skills, Presentation Skills, Project Management, Budget Management, Financial Analysis,CrossFunctional Collaboration, Market Research Analysis, Decisionmaking Skills
Pivot Tables, Macros, Data Analysis, Project Management, Communication Skills, English, Analytical Skills, Stakeholder Management, Salesforce, HubSpot, SQL, Power BI, Customer Segmentation, Digital Marketing,Power Query, Customer Behavior Analysis, CRM Strategies, CRM Dashboards, Process Improvements, Zoho, CRM Automation
Brand Building, Product Launch, Strategic Planning, Tactical Planning, Competitor Analysis, Sales Support, Product Forecasting, Inventory Management, Communication Skills, Computer Proficiency, Presentation Skills,Marketing Strategies, Market Trends Analysis, Customer Attitude Assessment
Problem Solving, Risk Management, Stakeholder Management, Process Improvement, Performance Measurement, Product Development, Marketing, Sales, Analytical Skills, Communication Skills, Interpersonal Skills, Presentation Skills, Project Management, Budget Management, Financial Analysis,CrossFunctional Collaboration, Market Research Analysis, Decisionmaking Skills
Pivot Tables, Macros, Data Analysis, Project Management, Communication Skills, English, Analytical Skills, Stakeholder Management, Salesforce, HubSpot, SQL, Power BI, Customer Segmentation, Digital Marketing,Power Query, Customer Behavior Analysis, CRM Strategies, CRM Dashboards, Process Improvements, Zoho, CRM Automation
#J-18808-Ljbffr

JOB SUMMARY

This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

We are looking for a seasoned Programme Management expert in Group Transformation Office lead the Programme Management Office (PMO) for the Control Simplification Programme which is seeking to simplify the controls we operate to both improve the management of operational risk and the efficiency of risk management. This role will serve as the subject matter expert (SME) for programme governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme is efficiently structured, monitored, and executed across all workstreams.

RESPONSIBILITIES

Programme Governance:

• Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.

• Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.

• Conduct regular reviews to evaluate the Programme's adherence to established standards.

• Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.

• Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).

• Provide support to teams within the Programme and its underlying initiatives.

• Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support:

• Support the Programme Manager in developing a comprehensive Programme plan, ensuring alignment with the approved business case.

• Collaborate with the Programme Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.

• Support the Programme Manager in maintaining the Programme plan, including but not limited to the tracking of key milestones and timelines.

Risk & Issue Management:

• Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.

• Collaborate with Programme Manager to ensure that risks and issues are managed effectively and updated in Clarity.

Resource Management:

• Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.

• Input information related to actual and forecasted resource data into Clarity.

• Work in collaboration with the Programme Manager to determine the staffing needs/changes for the Programme.

Financial Oversight:

• Support in the development and maintenance of Programme budgets and financial forecasts.

• Monitor actual Programme expenditures to ensure alignment with approved budgets.

• Identify opportunities for cost savings and efficiency improvements across the delivery process.

Tooling & Reporting:

• Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.

• Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.

• Collaborate with the Programme Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.

• Ensure that benefits forecasts and actuals are accurately reflected in Clarity.

Stakeholder Engagement & Communication:

• Support the Programme Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.

• Serve as a central coordination point across business units, workstreams, and external partners.

• Support change management initiatives by aligning messaging and readiness activities.

• Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.

• Support the Programme Manager in coordinating Programme change management training and communication strategies.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Programme Sponsors and Accountable Executives

• Technology & Operations (T&O) Function Heads

• Programme/Project Managers, Product Owners

• Risk, Compliance, Finance, HR, GBS Ops

• Vendor and third-party partners

Cultural & Leadership Attributes:

• Embody the Group's values of Integrity, Courage, Empathy, and Innovation.

• Demonstrate resilience and agility in fast-paced, regulated environments.

• Act as a role model for collaboration, accountability, and continuous improvement.

Other Responsibilities

• Embed Here for good and Group's brand and values in the Control Simplification Programme; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 15+ years of work experience in banking field, with proven track record in PMO role.

• Experience with managing Agile and waterfall projects .

• Bachelors or Masters degree in a related field

• Certifications: Project Management accreditation (PMI – PMP/ PgMP/ PfMP)

• Proficient on working with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc.

• Possess excellent communication and presentation skills (both written and oral).

• Should be proficient in doing financial forecasting & budgeting.

• Knowledge of Bank's policies and procedures and key risk areas/risk types such as data quality is a must.

.

Role Specific Technical Competencies

• Project Management

• Planning and Execution

• Risk & Issue Management

• Financial and Commercial Acumen

• Digital Fluency & Programme Tooling

• Governance, Control and Operational Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Select how often (in days) to receive an alert:
37708
Regular Employee
Office - Full Time
21 Aug 2025
JOB SUMMARY
This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
We are looking for a seasoned Programme Management expert in Group Transformation Office lead the Programme Management Office (PMO) for the Control Simplification Programme which is seeking to simplify the controls we operate to both improve the management of operational risk and the efficiency of risk management. This role will serve as the subject matter expert (SME) for programme governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme is efficiently structured, monitored, and executed across all workstreams.
RESPONSIBILITIES
Programme Governance:

• Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
• Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
• Conduct regular reviews to evaluate the Programme's adherence to established standards.
• Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
• Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).
• Provide support to teams within the Programme and its underlying initiatives.
• Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support:

• Support the Programme Manager in developing a comprehensive Programme plan, ensuring alignment with the approved business case.
• Collaborate with the Programme Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.
• Support the Programme Manager in maintaining the Programme plan, including but not limited to the tracking of key milestones and timelines.

Risk & Issue Management:

• Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.
• Collaborate with Programme Manager to ensure that risks and issues are managed effectively and updated in Clarity.

Resource Management:

• Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.
• Input information related to actual and forecasted resource data into Clarity.
• Work in collaboration with the Programme Manager to determine the staffing needs/changes for the Programme.
  Financial Oversight:
• Support in the development and maintenance of Programme budgets and financial forecasts.
• Monitor actual Programme expenditures to ensure alignment with approved budgets.
• Identify opportunities for cost savings and efficiency improvements across the delivery process.

Tooling & Reporting:

• Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.
• Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.
• Collaborate with the Programme Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.
• Ensure that benefits forecasts and actuals are accurately reflected in Clarity.

Stakeholder Engagement & Communication:

• Support the Programme Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.
• Serve as a central coordination point across business units, workstreams, and external partners.
• Support change management initiatives by aligning messaging and readiness activities.
• Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.
• Support the Programme Manager in coordinating Programme change management training and communication strategies.
  Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Programme Sponsors and Accountable Executives
• Technology & Operations (T&O) Function Heads
• Programme/Project Managers, Product Owners
• Risk, Compliance, Finance, HR, GBS Ops
• Vendor and third-party partners

Cultural & Leadership Attributes:

• Embody the Group’s values of Integrity, Courage, Empathy, and Innovation.
• Demonstrate resilience and agility in fast-paced, regulated environments.
• Act as a role model for collaboration, accountability, and continuous improvement.

Other Responsibilities
• Embed Here for good and Group’s brand and values in the Control Simplification Programme; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate

• 15+ years of work experience in banking field, with proven track record in PMO role.
• Experience with managing Agile and waterfall projects .
• Bachelors or Masters degree in a related field
• Certifications: Project Management accreditation (PMI – PMP/ PgMP/ PfMP)
• Proficient on working with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc.
• Possess excellent communication and presentation skills (both written and oral).
• Should be proficient in doing financial forecasting & budgeting.
• Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must.

.
Role Specific Technical Competencies

• Project Management
• Planning and Execution
• Risk & Issue Management
• Financial and Commercial Acumen
• Digital Fluency & Programme Tooling
• Governance, Control and Operational Risk Management

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Provider
Description
Enabled
SAP as service provider
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data centre
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Provider Description
Enabled
LinkedIn
#J-18808-Ljbffr

JOB SUMMARY

This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

We are looking for a seasoned Programme Management expert in Group Transformation Office lead the Programme Management Office (PMO) for the Control Simplification Programme which is seeking to simplify the controls we operate to both improve the management of operational risk and the efficiency of risk management. This role will serve as the subject matter expert (SME) for programme governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme is efficiently structured, monitored, and executed across all workstreams.

RESPONSIBILITIES

Programme Governance:
• Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
• Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
• Conduct regular reviews to evaluate the Programme's adherence to established standards.
• Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
• Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).
• Provide support to teams within the Programme and its underlying initiatives.
• Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support:
• Support the Programme Manager in developing a comprehensive Programme plan, ensuring alignment with the approved business case.
• Collaborate with the Programme Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.
• Support the Programme Manager in maintaining the Programme plan, including but not limited to the tracking of key milestones and timelines.

Risk & Issue Management:
• Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.
• Collaborate with Programme Manager to ensure that risks and issues are managed effectively and updated in Clarity.

Resource Management:
• Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.
• Input information related to actual and forecasted resource data into Clarity.
• Work in collaboration with the Programme Manager to determine the staffing needs/changes for the Programme.

Financial Oversight:
• Support in the development and maintenance of Programme budgets and financial forecasts.
• Monitor actual Programme expenditures to ensure alignment with approved budgets.
• Identify opportunities for cost savings and efficiency improvements across the delivery process.

Tooling & Reporting:
• Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.
• Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.
• Collaborate with the Programme Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.
• Ensure that benefits forecasts and actuals are accurately reflected in Clarity.

Stakeholder Engagement & Communication:
• Support the Programme Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.
• Serve as a central coordination point across business units, workstreams, and external partners.
• Support change management initiatives by aligning messaging and readiness activities.
• Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.
• Support the Programme Manager in coordinating Programme change management training and communication strategies.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
• Programme Sponsors and Accountable Executives
• Technology & Operations (T&O) Function Heads
• Programme/Project Managers, Product Owners
• Risk, Compliance, Finance, HR, GBS Ops
• Vendor and third-party partners

Cultural & Leadership Attributes:
• Embody the Group’s values of Integrity, Courage, Empathy, and Innovation.
• Demonstrate resilience and agility in fast-paced, regulated environments.
• Act as a role model for collaboration, accountability, and continuous improvement.

Other Responsibilities
• Embed Here for good and Group’s brand and values in the Control Simplification Programme; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate
• 15+ years of work experience in banking field, with proven track record in PMO role.

• Experience with managing Agile and waterfall projects .

• Bachelors or Masters degree in a related field
• Certifications: Project Management accreditation (PMI – PMP/ PgMP/ PfMP)

• Proficient on working with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc.
• Possess excellent communication and presentation skills (both written and oral).
• Should be proficient in doing financial forecasting & budgeting.
• Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must.
.

Role Specific Technical Competencies

• Project Management
• Planning and Execution
• Risk & Issue Management
• Financial and Commercial Acumen
• Digital Fluency & Programme Tooling
• Governance, Control and Operational Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

JOB SUMMARY

This role could be based in Singapore and UK. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. We are seeking a talented and passionate, Senior Programme Manager to join the Control Simplification Programme

The Control Simplification initiative focuses on developing comprehensive control standards across the bank, updating our control library and is focused on eliminating and streamlining existing controls to enhance the bank's risk and control capabilities. The programme includes redefining the assurance operating model, automating controls at the source where appropriate, and implementing automated control testing to ensure efficiency and effectiveness in risk management processes.

The role holder will be responsible for manage the Control Transformation workstream in the programme. This is a large and complex workstream which requires the individual to lead delivery globally and pan bank and ensure we have strong delivery and governance. The role holder will work with the Programme Director, leading the financial management, planning and governance for this critical workstream.

RESPONSIBILITIES

Strategy & Business

Control Optimisation

1. Drive Quality and Standardisation in Existing Control Programmes
• Assess current control programmes to identify areas for improvement.
• Implement best practices to enhance the quality and consistency of controls.
• Provide guidance and support to teams to standardise control processes.

2. Accelerate Control Simplification Execution
• Identify opportunities to simplify and streamline control processes.
• Develop a roadmap for accelerated execution of control simplification initiatives.
• Monitor progress and ensure timely completion of simplification projects.

3. Develop and Execute Control Simplification for New Functions
• Collaborate with functions that have not yet started control simplification.
• Develop tailored approaches for control simplification in these areas.
• Execute and oversee the implementation of these simplification initiatives.
• Assurance Operating Mode

4. Eliminate Duplicative Roles and Streamline Assurance Activities
• Identify and remove duplicative roles and responsibilities between lines 1 and 2.
• Streamline assurance processes to reduce redundancy and increase efficiency.
• Implement changes to enhance the overall effectiveness of assurance activities.

Automate Control Testing Platform

1. Define Requirements for a Control Testing Platform
• Gather and document requirements for a platform to automate control testing.
• Ensure the platform supports digitization of test scripts, execution of tests, and documentation of results.

2. Collaborate with Tech Teams to Develop and Extend the Platform Bank-Wide
• Work with UK ACG (Tech Team) and CIO Function team to develop the platform.
• Plan and manage the extension of the platform to the rest of the bank.
• Ensure the platform meets the needs of all stakeholders and functions effectively.

Processes

Programme Planning & Execution Support:
• Partner with Accountable Executives (AEs) to manage and deliver the Programme(s), as per commitment in Group Transformation Oversight Committee (GTOC) Investment Proposal and any subsequent approved change requests.
• Define clear programme vision and objectives aligned to the business strategy.
• Guide and review the planning efforts of other project Managers within Programme in the related initiatives.
• Ensure that delivery frameworks are applied consistently across programme and related initiatives.
• Identify key roles and responsibilities within the programme & ensure that the programme is adequately staffed / resourced with the appropriate capabilities throughout its lifecycle.
• Responsible for maintaining programme resource actuals and forecasts in Clarity.
• Ensure that delivery approach for Programme is assessed for risks (e.g. planning 'Big Bang' approaches vs incremental/phased releases) and that these are managed accordingly.
• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing change request approvals (CRAs), go live parameters etc
• Work closely with the relevant business and functional leads / Product Owners and wider set of stakeholders to obtain status updates and determine and agree on required actions.
• Engage global teams on the change delivery standards, framework parameters and cascade necessary updates, rollouts across global markets as applicable.

• Facilitate progress tracking and visualization of work using agile metrics and tools e.g. burndown charts.
• Review programme governance documents / reports / slides with AE & other stakeholders--- Programme steering committee pack, Terms of reference, Business requirement document, Programme plan, Closure Report, Change Requests, PgSC MoM etc as applicable to meet the highest quality standards.
• Manage changes to the programme's scope, schedule, costs and benefits in accordance to the prescribed change control process, whilst minimising disruption and maximising value. Ensure all stakeholders are timely engaged and informed of the changes that are coming.

Financial Oversight:
• Oversee financial governance across multiple projects under the Programme(s).
• Track resource allocations and ensure alignment to funding plans and benefits realization.
• Identify cost-saving opportunities and efficiency levers across delivery.
• Generate and review programme financial reports from clarity for internal programme reviews.

Tooling & Reporting:
• Ensure that programme and related initiatives data is complete, accurate and timely updated in Bank's tools / systems - Azure DevOps, Clarity, including any data remediation requirements to address data quality gaps.
• Develop high-quality reports, dashboards, reporting packs for executive review and insights using Clarity, ADO, Confluence, and MS Excel/PowerPoint.
• Define reporting standards and ensures consistency across programmes.
• Interpret data to identify trends, delivery risks, and opportunities.

Stakeholder Engagement & Communication:
• Lead programme-wide communications, including stakeholder engagement, briefings, and updates.
• Act as a central point across business units, workstreams, and external partners.
• Lead change management efforts by aligning messaging and readiness activities.

Programme Technology Delivery:
• Jointly responsible for the Programme’s technology implementation along with Business function/CIO.
• Participate in quality management reviews, process designs, prototypes, and other requirements workbooks to ensure they fulfil stakeholder’s requirements.
• Work in collaboration with the technology team, design team, Architects, and others to execute delivery and meet performance goals for the change initiative / solution.
• Drive the project in a federated / hybrid approach, by combining traditional and agile approaches whenever required and applicable.

People & Talent:
• Lead a Programme team and provides leadership, management and coaching to matrix / direct reports to ensure they are highly engaged and performing to their full potential.
• Act as a mentor and role model, driving a culture of high performance and inclusion.
• Act as an influential leader, provide thought leadership, role modelling and coaching to Programme squad members.
• Promote innovative thinking and self-development.
• Ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities, and objectives.
• Remove obstacles and impediments for the team’s / squad's progress and escalates as required.

Risk Management

Risk & Issue Management:
• Own the consolidated risk profile for a programme and related initiatives.
• Drive the culture of proactive risk identification and mitigation across programme teams.
• Drive timely escalation and resolution of high-impact risks and issues to Accountable Executive(s) and governance forums.
• Track interdependencies with other programmes or business units.

Governance

Programme Governance:
• Submit transformational change (TC) funding requests / business case to the Group Investment Management (GIM) in conjunction with the AE.
• Ensure effective decision-making processes and escalation matrix are in place.
• Manage programme governance through delivery of work and sprint plans, agile ceremonies, and relevant governance forums.
• Engage teams on the framework parameters and cascade necessary updates to required delegates.
• Drive programme delivery & setup programme governance in line with group standards. i.e. Change delivery standards, E-Software development life cycle etc.
• Ensure that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, responsible AI, change risk assessment, cloud governance, processes design, etc.

Closure & Post-Implementation Review:
• Responsible for completing post-implementation review to assess the efficiency and effectiveness of delivery against key criteria and obtain final approvals.
• Review Programme outcomes, verifies benefits realization, and identifies learnings to inform future delivery.
• Ensure closure practices are applied consistently across the Programme and related initiatives.
• Handover benefits management post program closure as per AE’s direction

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Group Transformation Officer
• GTO MT
• Programme Director FFG
• Group Head OTCR
• OTCR MT
• Head Risk & Governance for all businesses and functions (inc T&O
• GIA MT
• Business COO teams

Our Ideal Candidate

• 15+ years experience in program management and transformation

• Bachelors degree in a related field

• Training: Project management training would be ideal

Role Specific Technical Competencies
• Programme Management
• Communication Skills
• Understanding of Risk, Control & Assurance
• Change execution
• Process and Control Simplification
• Automation execution

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff's progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

Operations

• Help run daily operations for security systems (like CCTV, access control, alarm systems).
• Work with internal teams to keep projects on track.
• Monitor timelines, budget use, and manpower needs.

Client & Vendor Support

• Arrange installations and maintenance with clients.
• Handle customer questions or complaints.
• Work with vendors and subcontractors to get parts and services.

Team Support

• Help the Operations Manager oversee technicians and engineers.
• Ensure team follows safety and work procedures.
• Assist in planning staff deployment.

Documentation & Inventory

• Keep project and service records organized.
• Monitor stock levels and order parts when needed.
• Create weekly/monthly reports on project and maintenance work.

Requirements

• Diploma or NITEC in Engineering (Computer, Electrical, or related fields).
• Basic knowledge in ELV, IT, and security systems is preferred.
• At least 2 years of experience in the IT/security field.
• Able to read and understand basic AutoCAD drawings.
• Good communication and teamwork skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Title: Client Support Associate

• Manage customer inquiries and create quotes.
• Process orders, generate invoices, delivery notes, and picking lists.
• Cultivate strong relationships with logistics partners for seamless delivery.
• Promote overall customer satisfaction.
• Create meeting minutes and sales team reports.
• Perform other tasks as assigned by superiors.

Requirements:

• Hold a valid O-Level or A-Level certification.
• Hold 1-2 years of experience in customer service.
• A mechanical engineering background is an added advantage.
• Demonstrate proficiency in MS Office applications.
• Possess excellent communication and interpersonal skills.
• Exhibit dynamic, hardworking, pleasant personality traits, self-discipline, and self-motivation.
• Work a 5-day week at Woodlands Spectrum 1.
• Applicants must be Singaporean citizens or possess relevant residence status.

Tell employers about your key skills:

• Sales
• Microsoft Office
• Microsoft Excel
• Outsourcing
• Interpersonal Skills
• Data Entry
• MS Office
• Customer Oriented
• Customer Satisfaction
• Team Player
• Microsoft Word
• Customer Service
• Shipping
• Mechanical Engineering

We're seeking a Customer Solutions Executive to join our team as a key player in driving business growth through exceptional client service. As a trusted point of contact, you'll proactively reach out to clients, understand their concerns, and guide them toward suitable solutions.

This role involves building long-lasting relationships, offering clear advice, and ensuring customers feel supported every step of the way.

• Proactively follow up with clients to offer assistance and support
• Understand client concerns and provide tailored solutions that meet their unique needs
• Prepare and share solutions with accurate details and documentation
• Follow up on enquiries and solutions professionally and in a timely manner
• Deliver outstanding service to strengthen long-term client relationships and drive repeat business

• Excellent communication and interpersonal skills
• Proactive and confident in reaching out to clients to identify opportunities for growth
• Self-motivated, meticulous, and able to juggle multiple tasks effectively
• A team player with a positive, solutions-focused mindset and a customer-centric approach

• Comfortable using PC and basic office software to manage client interactions and data