8 Crm System jobs in Singapore

• Position : Sales Admin (ERP/CRM System) - Up to $3,500 / Gambas Crescent
• Location : Gambas Crescent
• Working hours : Monday - Friday 9am - 6:30PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Leave
• Duration : Permanent
• Industry : Semiconductor

• Receiving and processing sales orders via phone, email, or customers' online platforms, ensuring accuracy and efficiency, maintaining healthy sales orders and fulfilment of orders in our ERP system.
• Maintaining and updating customer records, responding to inquiries, and providing excellent customer service.
• Compiling and analyzing sales data, generating weekly/ monthly reports, and tracking key performance indicators (KPIs).
• Assisting the sales team with various tasks, including preparing documentations and coordinating logistics.
• Maintaining organized records of sales transactions, customer information, and other relevant data.
• Interacting directly with reps and partners for local and overseas queries. Your tasks may range from addressing their queries and keeping them informed about their orders, to handling any issues or complaints they might have.
• Other ad-hoc activities assigned

• Familiarity with sales software, ERP/CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint
• ITE business or engineering certifications.
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

• Position : Sales Admin/Coordinator - Customer Service (ERP/CRM System) - Up to $3,500+AWS
• Location : Gambas Crescent
• Working hours : Monday - Friday 9am - 6:30PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Leave
• Duration : Permanent
• Industry : Semiconductor

Main Responsibilities:

• Receiving and processing sales orders via phone, email, or customers' online platforms, ensuring accuracy and efficiency, maintaining healthy sales orders and fulfilment of orders in our ERP system.
• Maintaining and updating customer records, responding to inquiries, and providing excellent customer service.
• Compiling and analyzing sales data, generating weekly/ monthly reports, and tracking key performance indicators (KPIs).
• Assisting the sales team with various tasks, including preparing documentations and coordinating logistics.
• Maintaining organized records of sales transactions, customer information, and other relevant data.
• Interacting directly with reps and partners for local and overseas queries. Your tasks may range from addressing their queries and keeping them informed about their orders, to handling any issues or complaints they might have.
• Other ad-hoc activities assigned

Requirements:

• Familiarity with sales software, ERP/CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint
• ITE business or engineering certifications.
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: or call me at: 6398 5682 for more information.

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Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Sales Admin/Coordinator - Customer Service (ERP/CRM System) - Up to $3,500+AWS
• Location : Gambas Crescent
• Working hours : Monday - Friday 9am - 6:30PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Leave
• Duration : Permanent
• Industry : Semiconductor

• Receiving and processing sales orders via phone, email, or customers' online platforms, ensuring accuracy and efficiency, maintaining healthy sales orders and fulfilment of orders in our ERP system.
• Maintaining and updating customer records, responding to inquiries, and providing excellent customer service.
• Compiling and analyzing sales data, generating weekly/ monthly reports, and tracking key performance indicators (KPIs).
• Assisting the sales team with various tasks, including preparing documentations and coordinating logistics.
• Maintaining organized records of sales transactions, customer information, and other relevant data.
• Interacting directly with reps and partners for local and overseas queries. Your tasks may range from addressing their queries and keeping them informed about their orders, to handling any issues or complaints they might have.
• Other ad-hoc activities assigned

• Familiarity with sales software, ERP/CRM systems, and Microsoft Office Suite (Word, Excel, PowerPoint
• ITE business or engineering certifications.
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

• System Analyst with knowledge in CRM Platform (MS Dynamics) - D365.
• Experience in implementing D365 with Banking clients (Service & Sales modules).
• Strong Functional experience with Sales & Service Modules of D365.
• Experience in guiding users on the best possible solutions, advising them on menus and screens - final outcome, etc.
• Experience in CRM modules for Sales and Service modules.
• Hands-on experience in the configuration of Microsoft Dynamics CRM.
• Experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain.
• Experience in business requirements gathering, reviewing functional specifications, and technical design documents.
• Exposure in interacting with multiple teams (functional and technical).
• Experience in aligning specifications from multiple systems and interfaces (middleware, core system, and CRM).
• Experience in issues management (prioritization and assignment to the rightful team).
• Experienced in mapping business processes and writing user stories and requirement specifications.
• Experienced in managing multiple system deployment projects as a Business Analyst.

Job Responsibilities

• System Analyst with knowledge in CRM Platform (MS Dynamics) - D365.
• Experience in implementing D365 with Banking clients (Service & Sales modules).
• Strong Functional experience with Sales & Service Modules of D365.
• Experience in guiding users on the best possible solutions, advising them on menus and screens - final outcome, etc.
• Experience in CRM modules for Sales and Service modules.
• Hands-on experience in the configuration of Microsoft Dynamics CRM.
• Experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain.
• Experience in business requirements gathering, reviewing functional specifications, and technical design documents.
• Exposure in interacting with multiple teams (functional and technical).
• Experience in aligning specifications from multiple systems and interfaces (middleware, core system, and CRM).
• Experience in issues management (prioritization and assignment to the rightful team).
• Experienced in mapping business processes and writing user stories and requirement specifications.
• Experienced in managing multiple system deployment projects as a Business Analyst.

Job Responsibilities
System Analyst with knowledge in CRM Platform (MS Dynamics) - D365.
Experience in implementing D365 with Banking clients (Service & Sales modules).
Strong Functional experience with Sales & Service Modules of D365.
Experience in guiding users on the best possible solutions, advising them on menus and screens - final outcome, etc.
Experience in CRM modules for Sales and Service modules.
Hands-on experience in the configuration of Microsoft Dynamics CRM.
Experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain.
Experience in business requirements gathering, reviewing functional specifications, and technical design documents.
Exposure in interacting with multiple teams (functional and technical).
Experience in aligning specifications from multiple systems and interfaces (middleware, core system, and CRM).
Experience in issues management (prioritization and assignment to the rightful team).
Experienced in mapping business processes and writing user stories and requirement specifications.
Experienced in managing multiple system deployment projects as a Business Analyst.
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• Provide day-to-day functional and technical support for Salesforce Sales Cloud users across APAC.
• Assist in troubleshooting system issues, including Salesforce and integration with back-office systems.
• Support system enhancements and small change requests under guidance, including requirement gathering and documentation.
• Participate in system testing activities such as unit testing and user acceptance testing (UAT).
• Assist with deployment preparation and user training materials.
• Collaborate with internal teams and external vendors to resolve issues and implement improvements.
• Ensure compliance with company policies including JSOX and Information Security standards.
• Maintain accurate system documentation and update user guides.

• Approximately 1 year of experience in Salesforce CRM support or related roles.
• Basic knowledge of Salesforce Sales Cloud, including lead, opportunity, and report management.
• Exposure to system testing, issue troubleshooting, and deployment support.
• Understanding of business processes in sales and marketing is a plus.
• Familiarity with compliance requirements such as JSOX or information security policies is an advantage.
• Good communication skills with the ability to work effectively across multiple countries and cultures.
• Self-motivated with a willingness to learn and grow within the role.
• Fluency in English required; additional APAC languages a plus.

Morgan McKinley Pte Ltd

EA License No: 11C5502

EAP No. R23111942

EPA Name: Feng Ye