72 Crm Software jobs in Singapore

CRM dynamics Software Engineer

You will be working with a team of dedicated & committed engineers for the development of healthcare application platform and solutions for the transformation of Singapore Healthcare IT landscape. Our mantra is to “work hard and have fun”, to deliver the next generation healthcare digital experience across whole of Singapore.

Role and Responsibilities:

· Responsible to do development for MS CRM Dynamics 365 for both On Cloud and On Premises deployments.

· Responsible for the development on Power Platform especially power apps.

· Responsible for making solution recommendations with pros and cons considering the MS CRM Dynamics and Power Platform.

· Responsible to integrate with other system using KingswaySoft and Web API.

· Responsible for packaging for deployment team over various Dynamics environments using CI / CD of Azure Cloud.

· Perform application/technical design documentation.

· Provide on-going application support and be involved in various stages of the SDLC

· Plan and coordinate end-user training for any system implementations or enhancements.

· Work effectively in a tight deadline, high pressure environment.

Requirements:

• 1 - 3 year’s working experience in programming using Microsoft and web technologies.
• Detailed knowledge of MS CRM Dynamics and Power Platform having developed at least 1 or 2 Applications using Dynamics best practices and design standards.
• Implementation of MS CRM Dynamics Develop .Net (C#) Plugins.
  Develop .Net assemblies for Custom Workflow.
  Develop client-side Jscript (JQuery) for entity form events.
  Develop using MS CRM SDK to implement customization.
  Configuration of multi-disciplinary user roles
  Deployment of configurations and customization including solution package for entities (Forms, Views, Charts and Dashboards), Plugins and custom workflows.
  Data Migration
• Experience in Object Oriented Programming, .Net Web Applications, Web Technology (IIS), .Net framework 4.6.2 and above, C#, SQL and Stored procedure in MS SQL Server 2016 and Above
• Experience in application integration and / or web services integration required.
• Having a knowledge of various version controls repositories.

Interested candidates, please send your CVs on

Regret to inform that only shortlisted candidates will be notified.

CEI: R

EA License: 14C7275

Sales Executive (Outdoor / B2B Sales)
Work Location: Toh Guan Road (Near to Jurong East MRT)
Working hours: Mon - Friday 8.30am to 5.30pm
Salary Range: $ 2,600 to S$ 3,000 + Transport & Phone allowance
Industry: Packaging - Focus on Crating (Wooden Crates)

Job Responsibilities

• Sales & Business Development : Identify and pursue new business opportunities to achieve sales targets and grow the company’s client base.
• Client Relationship Management : Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Lead Generation : Conduct market research and actively seek out new sales opportunities through cold calling, networking, and attending industry events.
• Sales Presentations : Present the company’s packaging solutions and products to prospective clients, showcasing the value and benefits.
• Negotiation & Closing : Handle negotiations with clients, close sales deals, and ensure timely follow-up on leads and opportunities.
• Account Management : Manage a portfolio of key accounts, ensuring regular contact and support for their packaging needs.
• Market Analysis : Stay updated on market trends, competitors, and customer preferences to provide relevant feedback and recommendations.
• Sales Reporting : Prepare and present regular sales reports, forecasts, and strategies to senior management.
• Collaborate with Internal Teams : Work closely with marketing, logistics, and product development teams to ensure seamless delivery of services and customer satisfaction.
• Achieve Sales Targets : Meet or exceed monthly, quarterly, and annual sales targets and KPIs.

Qualifications & Requirements

• Diploma or Degree in Business, Sales, Marketing, or a related field.
• With2-3 years of relevant sales experience, preferably in the packaging, manufacturing, or B2B sectors.
• WithFamiliarity with CRM software and MS Office applications.
• With class 3 & possess own transport is an advantage.

WhatsApp: (Han)

Email:

Chaw Chiaw Han, Reg No：R

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Sales Executive
(Outdoor / B2B Sales)
Work Location: Toh Guan Road (Near to Jurong East MRT)
Working hours: Mon - Friday 8.30am to 5.30pm
Salary Range: $ 2,600 to S$ 3,000 + Transport & Phone allowance
Industry: Packaging - Focus on Crating (Wooden Crates)
Job Responsibilities
Sales & Business Development : Identify and pursue new business opportunities to achieve sales targets and grow the company’s client base.
Client Relationship Management : Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
Lead Generation : Conduct market research and actively seek out new sales opportunities through cold calling, networking, and attending industry events.
Sales Presentations : Present the company’s packaging solutions and products to prospective clients, showcasing the value and benefits.
Negotiation & Closing : Handle negotiations with clients, close sales deals, and ensure timely follow-up on leads and opportunities.
Account Management : Manage a portfolio of key accounts, ensuring regular contact and support for their packaging needs.
Market Analysis : Stay updated on market trends, competitors, and customer preferences to provide relevant feedback and recommendations.
Sales Reporting : Prepare and present regular sales reports, forecasts, and strategies to senior management.
Collaborate with Internal Teams : Work closely with marketing, logistics, and product development teams to ensure seamless delivery of services and customer satisfaction.
Achieve Sales Targets : Meet or exceed monthly, quarterly, and annual sales targets and KPIs.
Qualifications & Requirements
Diploma or Degree in Business, Sales, Marketing, or a related field.
With2-3 years of relevant sales experience, preferably in the packaging, manufacturing, or B2B sectors.
WithFamiliarity with CRM software and MS Office applications.
With class 3 & possess own transport is an advantage.
WhatsApp: (Han)
Email:
Chaw Chiaw Han, Reg No:R
The Supreme HR Advisory Pte Ltd, EA No:14c7279
#J-18808-Ljbffr

JOB SUMMARY

• To provide a specialised, high quality reliable and responsive service to Westcon-Comstor’s customers.

• Provide direct support to the Account Managers, Business Development Managers in managing issues end to end.

DUTIES & RESPONSIBILITIES

• Receive and answer customer’s enquiries through email and phone

• Work with customers on stock reservations and expiry

• Provide an excellent customer service experience on every interaction

• Build relationships with local reseller contacts to enhance our value

• Work cross functionally across the organisation to ensure tasks and objectives are met

• Schedule and arrange delivery - including printing of Proforma invoices (for COD / PD customers and LC Terms) and monitoring of order to invoicing status (Asia Only)

• Provide customer reporting as required including customers ETA and order status reports

• Provide POD and or Serial Numbers to customers

• Provide information and assistance to Purchasing team for export hold clearance where necessary

• Send Expedite request to purchasing

• Liaise with services and warehouse on delivery and supply chain service requirements

• Liaise with vendors for deals approval where claim rebates program is involved (eg Deal ID request & Dart submission / SPA request)

• Work as the conduit between the sales teams and the operations team – take enquiries, resolve problems, and manage escalations. This includes pushing back when requirements are outside scope

• Monitor open order reports to chase outstanding items (i.e. purchase order for preloads) in a timely manner

• Manage requests for RMA or cancellations, get approvals and follow MOA

• Act as an educator for our customers – show them tools and how to self-serve, and how to interact better with us to ensure smooth processing of orders

• Attend and undertake any other job duties as and when assigned by Superior from time to time

MAJOR CHALLENGES

The Customer Relationship Executive is the key customer touch point within the Customer Services Team. The role will require a high level of professionalism and the ability to juggle multiple phone calls and tasks whilst ensuring a consistent level of support for our high worth customers. This position demands an accelerated and continuous training on Westcon-Comstor’s procedures and systems, technologies and vendors. The Customer Relationship Executive must ensure all customer responses are within set SLA’s and our customers’ expectations are met and exceeded for all queries, issues and order resolution.

SKILLS AND KNOWLEDGE

Desired Skills and Experience

• At least 2 to 3 year(s) of working experience in the related field is required for this position.

• Previous experience in SAP or similar ERP

• Prefer candidate from IT industry

• Positive and can-do attitude.

• Must be able to operate independently and under pressure in a fast paced environment

• Possess initiative and a sense of urgency

• Hardworking with a professional approach

• Dedicated and committed to high standards

• Have the ability to problem solve and think outside the box

• Ability to use Office programs such as Outlook, MS Excel, MS Word.

• Previous experience with SAP would be highly regarded

WORKING RELATIONSHIPS

The Customer Relationship Executive must interact regularly with many different groups of people and must therefore exhibit a high level of professionalism and interpersonal skills at all times.

Customer Relationship Executive

Location: Hua Cheng Education Centre, Eastpoint Mall

Job Scope

• Assist with the day-to-day customer service and administrative activities of the centre, including coordinating and facilitating classes.
• Manage centre operations.
• Handle walk-in and telephone enquiries.
• Provide course consultation to prospective customers.
• Handle and resolve feedback and complaints.
• Liaise with customers and teachers regarding parents' feedback and students' progress.
• Perform administrative duties such as daily collections and preparing materials for classes.
• Maintain student data entry and management in the Student Management System.
• Process new student enrollments.
• Require 1-2 years of relevant work experience (preferred but not mandatory).
• Effective planning skills and ability to multitask.
• Good interpersonal skills.
• Proficiency in both English and Chinese (spoken) is required to communicate with English and Chinese-speaking customers and teachers regarding feedback and student progress.

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A CRM is responsible for building and maintaining strong relationships with clients and customers with a primary focus on supporting Sales in bringing customers into our business and once onboarded, strive to make it effortless for the customers to do business with Colt as well as enhancing customer satisfaction, retention, and loyalty. Customer Relationship Managers ensure customer needs are met and they have a positive and rewarding experience with the organization.

Role Responsibilities

• Assist Sales team in sales related admin tasks.
• Prepare standard price quotations to customers, work on internal supporting tools to manage customer data base and services.
• Process orders, changes and churn requests.
• Work closely with internal supporting teams to follow up on order process and service delivery status to update Sales as well Customers.
• Check and verify information by accessing various internal system tools.
• Address billing issues and account receivables by coordinating with the finance team and the customers
• Provide support at sales related customer events.
• Prepare and maintain accurate report
• May need to join customer meeting when necessary.

Skills & Experience

• 3+ years experience in handling customer call/e-mails for complaints and inquiries
• Fluent in English, strong communication skills, both written and verbal and excellent active listening skills
• Experience working in sales support or customer support
• Basic knowledge of IT services
• Working knowledge on Microsoft Office (Excel / Word /PowerPoint)
• Coordination skills, ability to listen and collect information
• Adaptability and a team player

Other Preferences

• Responsible attitude with customer-oriented mind-set
• Experience or knowledge in Telecom industry is a plus
• Business level Mandarin is preferable
• Proactive, independent and with can-do attitude.
• Quick learner

What We Offer You

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most Recently We Have

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Job Segment: Telecom, Telecommunications, Work from Home, Manager, CRM, Technology, Contract, Management

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This role is based in Malaysia.

1. Handle Sales, Salvage & Termination hotline inquiries, promote our products and services, and provide prompt and professional responses to customer questions to close sales and build strong customer relationships over the phone.
2. Resolve customer issues efficiently, ensuring high levels of customer satisfaction.
3. Provide accurate product information, pricing, and solutions to meet customer needs.
4. Proactively perform upselling and cross-selling of additional StarHub services.
5. Maintain accurate customer records in the CRM system, ensuring all interactions are documented.

1. Conduct outbound sales calls to potential and existing customers to promote telecommunication products and services (e.g., internet, mobile plans, or bundled packages).
2. Identify customer needs and provide tailored solutions that meet their requirements.
3. Proactively perform upselling and cross-selling of additional telecommunication services.
4. Follow up on leads generated through marketing campaigns, referrals, or inquiries.
5. Achieve or exceed individual and team daily, weekly, and monthly sales targets to meet all KPIs set out in Service Quality Standards and Balanced Scorecard.

• Proven experience in telesales, customer service, or a related role (telecommunication industry experience is a plus).
• Strong verbal communication and active listening skills.
• Ability to handle high call volumes while maintaining quality and professionalism.
• Goal-oriented mindset with the ability to handle objections and close deals effectively.
• Excellent problem-solving skills and a customer-first mindset.
• Highly motivated and sales-driven individual who is also an excellent team player.
• Proficient in using CRM systems, telecommunication tools, and Microsoft Office applications.

Entry level

Full-time

Other

Telecommunications

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Job Title

We are seeking a skilled professional to join our team as a Customer Relationship Manager. In this role, you will be responsible for developing and maintaining strong relationships with existing customers to drive business growth and retention.