648 Crm Developer jobs in Singapore

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK.
• Handling Scrum call with offshore and onsite development team.
• Lead client meetings or facilitated strategy sessions You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other adhoc duties as assigned.

Job Description:

We are seeking a highly skilled Microsoft Dynamics 365 CRM Technical Lead to drive end-to-end implementation and customization of Dynamics 365-based business solutions. This role involves leading a team of developers, designing scalable architecture, integrating third-party systems, and ensuring best practices in CRM delivery.

You will play a critical role in delivering enterprise-grade solutions across Sales, Customer Service, Field Service, and Power Platform modules — while also collaborating with cross-functional stakeholders to align business goals with technical solutions.

Responsibilities:

• Lead the design, development, and deployment of Dynamics 365 CE solutions including model-driven apps, plugins, workflows, and Power Automate flows.
• Customize and configure Dynamics 365 for multiple modules (Sales, Field Service, Customer Service).
• Guide and mentor a team of developers and ensure code quality, performance optimization, and adherence to best practices.
• Collaborate with product owners and business analysts to translate business requirements into technical solutions .
• Integrate CRM with external systems using Web APIs, Azure Logic Apps, and Azure Functions.
• Plan and manage solution deployment across development, UAT, and production environments using Azure DevOps .
• Design and implement data migration strategies using SSIS packages, console apps, and CRM data mapping.
• Ensure all technical documentation, version control, and solution management is up to date and maintained.
• Monitor and troubleshoot issues across environments, ensuring high availability and security compliance.

Requirements:

• Minimum 8 years of experience in Microsoft Dynamics CRM/D365 development, with at least 2 years in a technical lead role.
• Proven hands-on experience in Dynamics 365 CE modules (Sales, Field Service, Customer Service).
• Proficiency in .NET (C#, ASP.NET, Web API) and CRM scripting languages (JavaScript, jQuery).
• Strong expertise in Power Platform : Power Automate, Power Apps, Model-Driven Apps, Dataverse.
• Experience with Azure services like Azure Functions, Logic Apps, and API management.
• Solid understanding of CRM customizations , plugin development, workflows, and SSRS reporting.
• Experience managing deployments using Azure DevOps and source control tools (e.g., Git).
• Experience in data migration using tools like SSIS, custom console apps, or third-party connectors.
• Preferred certified in Power platform Consultant and Developer.
• Good to have Microsoft Functional Consultant Certified.
• Experience integrating third-party systems (e.g., payment gateways, ERP).
• Understanding of security roles, user management, and CRM performance optimization.
• Experience working in public sector or government projects is a plus.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong Agile/Scrum project delivery experience.

Key Responsibilities:
Lead or contribute to end-to-end Microsoft Dynamics 365 CRM solution architecture and implementation.
Design and develop solutions using Dynamics 365 CE (Sales, Service, Field Service), .NET, Power Platform, and GIS tools like Maptaskr.
Work closely with stakeholders to gather business requirements and translate them into scalable solutions.
Develop integrations using Web API, Azure Functions, Azure Service Bus, and third-party systems.
Leverage Power Apps, Power Automate, and Power BI to support business process automation and reporting needs.
Contribute to multi-site deployment planning and system upgrades.
Provide technical leadership and mentor junior developers and consultants.
Collaborate with cross-functional teams and participate in customer engagements.
Required Skills & Experience:
10–12 years
of overall IT experience.
8–10 years
on Microsoft technologies, including
6–8 years
hands-on with:
.NET (C#, .NET 4.x)
Microsoft Dynamics CRM (2013, 2016, and Dynamics 365 CE Cloud)
SharePoint
Must have
experience in at least 2–3 large MSCRM implementations , including multi-module and multi-geo rollouts.
Strong expertise in
Dynamics 365 CE
modules: Sales, Service, Field Service.
Hands-on experience with:
CRM SDK, Plugins, JavaScript, HTML5, OData, Azure Functions, Azure Service Bus.
Proficient in
Power Platform : Power BI, Power Automate, and ideally Power Apps.
Experience in
GIS tools , particularly
Maptaskr , is highly preferred.
Familiarity with
AWS cloud
environment is a strong advantage.
Excellent communication, stakeholder engagement, and team leadership skills.
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At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

As a CRM Business Analyst, you will be client-facing and responsible for the discovery, scoping, and collection of requirements to build and deploy solutions that are tailored to your customer. You’ll solve problems using your CRM knowledge as you liaise between Avanade clients, your project team, and the wider internal CRM community. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

What you’ll do

Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Skills and experiences

Bachelor’s degree in business administration, Information Systems, or a related field.

Minimum 3 years of experience in a business analyst role or related position.

Strong analytical, problem-solving, and communication skills.

Ability to work independently and within a team environment.

Microsoft Dynamics Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

Service Requests

Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

Banking Experience: Previous experience working in the banking sector.

About you

Characteristics that can spell success for this role

Consultative, collaborative, relationship builder

Resilient, adaptable, flexible

Intellectually curious and passionate about tech

Client-centric attitude

Passion for learning and development

Enjoy your career

Some of the best things about working at Avanade

Pathway to work on industry leading programs of work

Opportunity to work with global customers

A people-first culture that supports innovation to push teams in new directions

Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what’s next

Real-time access to technical and skilled resources globally

Find out more about some of our benefits here.

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking • Experimenting courageously • Learning and pivoting

Inspire greatness in our people by

Accelerate the impact of our people by

• Amazing the client • Prioritizing what matters • Acting as one

Learn more

To learn more about the types of projects our team works on, check out these case studies:

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Interested in knowing what’s going on inside Avanade? Check out our blogs:

Avanade Insights - exchange ideas that drive tomorrow’s innovation

Inside Avanade - explore what life is like working at Avanade

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.