291 Crm Consultant jobs in Singapore

Job Description & RequirementsDuration:1 Year

Location- Clementi

Working Hours: 8:30 AM – 6:00 PM

Job Summary

We are looking for a knowledgeable and results-driven CRM Consultant to help design, implement, and optimize CRM solutions that support business objectives. The ideal candidate will have strong expertise in CRM platforms, business process mapping, and stakeholder management, with the ability to align technology with customer engagement strategies.

Key Responsibilities

Assess business needs and translate them into CRM system requirements.

Advise on CRM best practices, workflows, and process improvements.

Lead CRM system implementation, customization, and configuration

Collaborate with stakeholders across sales, marketing, and customer service to streamline processes.

Conduct data migration, cleansing, and integration with other business systems.

Develop and deliver user training, documentation, and ongoing support.

Monitor system performance and provide insights/recommendations for optimization.

Ensure CRM solutions comply with data privacy and security regulations.

Support change management and adoption across the organization.

Key Requirements

• Microsoft Dynamics 365 (D365) Expertise
  
  Strong knowledge of Customer Service, Sales, and Customer Insights modules.
  
  Hands-on experience in configuration and customization of D365 applications.
  
  Participation in at least 2 full project cycles involving D365 implementations.
• Power Platform Expertise
  
  Proficiency in Power Automate, Power Pages, and Power Apps.
  
  Hands-on experience in configuration and customization of Power Platform components.
  
  Participation in at least 2 full project cycles involving Power Platform solutions.
• Support Experience
  
  Minimum of 3 years' support experience for both D365 applications and Power Platform applications.

If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at (email protected).

• Date Posted

September 2, 2025
- Location

Islandwide
- Offered Salary:

$6500 - $7500 / month
- Experience

3
- Qualification

Bachelor Degree
- Position Level

Professional
- Number Of Vacancies

1

Duration:1 Year
Location- Clementi
Working Hours: 8:30 AM - 6:00 PM
Job Summary
We are looking for a knowledgeable and results-driven
CRM Consultant
to help design, implement, and optimize CRM solutions that support business objectives. The ideal candidate will have strong expertise in CRM platforms, business process mapping, and stakeholder management, with the ability to align technology with customer engagement strategies.
Key Responsibilities
Assess business needs and translate them into CRM system requirements.
Advise on CRM best practices, workflows, and process improvements.
Lead CRM system implementation, customization, and configuration
Collaborate with stakeholders across sales, marketing, and customer service to streamline processes.
Conduct data migration, cleansing, and integration with other business systems.
Develop and deliver user training, documentation, and ongoing support.
Monitor system performance and provide insights/recommendations for optimization.
Ensure CRM solutions comply with data privacy and security regulations.
Support change management and adoption across the organization.
Key Requirements
Microsoft Dynamics 365 (D365) Expertise
Strong knowledge of
Customer Service ,
Sales , and
Customer Insights
modules.
Hands-on experience in
configuration and customization
of D365 applications.
Participation in at least
2 full project cycles
involving D365 implementations.
Power Platform Expertise
Hands-on experience in
Power Automate, Power Pages, and Power Apps .
Hands-on experience in
configuration and customization
of Power Platform components.
Participation in at least
2 full project cycles
involving Power Platform solutions.
Support Experience
Minimum of
3 years’ support experience
for both D365 applications and Power Platform applications.
If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at
#J-18808-Ljbffr

CRM Consultant

Duration: 1 Year - renewable

Experience- 4+ Years of experience

Techno-functional in Dynamics 365 & Power Platform

Skillsets Requirement and Job Description

• Microsoft Dynamics 365 (D365)
• Modules Experience (any of the following: Customer Service, Sale, Customer Insights)

Hands-on Experience:

• Configuration and customization of D365 applications
• Project Experience:
• Participation in at least 2 projects involving D365
• Power Platform
• Tools Knowledge (any of below):
• Power Automate
• Power Pages
• Power Apps

Hands-on Experience:

•Configuration and customization of Power Platform components

•Project Experience:

•Participation in at least 2 project involving Power Platform

Support Experience

•Minimum 2 years of support experience for both:

•D365 applications

•Power Platform applications

Interested Candidates - Apply here or share your CV to | EA License: R

Overview
Job Scope
As a
Technical Consultant (MS Dynamics CRM) , you will be responsible for designing, developing, and delivering technical solutions that enhance the Microsoft Dynamics 365 platform. You will work closely with functional consultants and business stakeholders to ensure high-quality solutions that align with business needs and Microsoft best practices.
Responsibilities
Designing and developing
customizations, plugins, workflows, and integrations
within MS Dynamics 365 (CRM).
Extending D365 CE using
C#, .NET, JavaScript, Power Automate, Power Apps , and Azure services.
Developing and maintaining
custom entities, forms, dashboards, and business rules
to meet client requirements.
Building and optimizing
integrations with external systems
via APIs, Azure Service Bus, and Data Export Service.
Implementing
data migration and ETL processes
using tools like KingswaySoft, SSIS, or Azure Data Factory.
Supporting system testing (unit testing, SIT, UAT, regression) and troubleshooting technical issues.
Ensuring
scalability, performance, and security
of custom solutions within MS
Dynamics.
#J-18808-Ljbffr

Overview
Join to apply for the
Senior Technical Consultant - CRM
role at
ServiceNow .
Company description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
What you get to do in this role
The Expert Services
Senior Technical Consultant
is responsible for configuring ServiceNow CRM based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
Participate in workshops with customers to assess current processes and establish future-state processes.
Design and deliver ServiceNow CRM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
Provide oversight and unit testing of code developed by partner or customer employees.
Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
Provide feedback to product development to improve the product based on experiences gained with customers.
Maintain skills / certifications on 1 or more CRM suite of products - Customer Service Management (CSM), Field Service Management (FSM), Sales and Order Management (SOM).
Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Minimum 8+ years experience as part of a professional services organization; or equivalent education/experience
Ability to travel up to 40%
Industry domain expertise in 1 or more of: Telecommunications, Healthcare, Manufacturing, Government, Procurement, Banking/Financial Services, Field Services etc. in addition to skills in any of CIWF suite of products
Creative with comfort running projects independently and hands-on implementation experience
Success driving complex issues through analysis and resolution
Experience working collaboratively
ServiceNow certifications in aligned workflow
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Other
Sign in to set job alerts for “Senior Technical Consultant” roles.
#J-18808-Ljbffr

Business Consultant

A famous Tech MNC

The Opportunity

• Adecco is partnering our client, a famous Tech MNC
• We are looking for a Business Consultant
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Prior experience in consulting/consultative sales/BD space
• Proven track record in research, and analytical roles
• Strong analytical and problem-solving abilities.
• Proficiency in financial modeling tools and presentation software (e.g., Excel, PowerPoint).
• Excellent communication skills, both written and verbal

Job Description

• Conduct business planning activities to support the strategic objectives of the team.
• Develop and maintain financial models and forecasts to guide decision-making.
• Assist with budgeting, and B2B financial operations.
• Provide support for regional IoT deployment initiatives.
• Perform in-depth market research and competitive analysis.
• Analyze financial data to identify trends and insights that inform business strategies.
• Create compelling presentations and reports for stakeholders.
• Communicate findings and recommendations effectively to the team and management
• Work with legal department to review of legal contract with partners

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R

Overview

We are seeking an experienced Business Consultant to strengthen the overall commercial performance of the different business units under Laguna Hotel Holdings Pte Ltd. This role will focus on analyzing revenue streams, optimizing operational efficiency, and identifying new opportunities.

Key Responsibilities

• Conduct comprehensive assessments of all existing revenue streams to identify strengths, weaknesses, and untapped opportunities. Develop strategies for diversification, pricing optimization, and cross-selling to maximize revenue potential.
• Lead feasibility analysis and prepare business cases for new initiatives, facilities, products, and services. Evaluate market demand, competitor benchmarks, and investment returns to support informed decision-making.
• Partner with ownership and senior leadership to design, articulate, and implement medium- to long-term strategies that align with overall business objectives.
• Review business processes across units to identify inefficiencies and bottlenecks. Recommend and implement workflow improvements and performance frameworks to drive productivity and accountability.
• Monitor market trends, competitor performance, and customer expectations to provide timely insights and strategic recommendations. Advise on positioning, differentiation, and brand competitiveness.
• Serve as a trusted advisor to management and stakeholders by presenting clear analyses, strategic options, and action plans.
• Support integration of governance best practices, ESG considerations, and sustainability initiatives into business operations and reporting to strengthen brand reputation and long-term resilience.

Qualifications

• Minimum 15 years of experience in leading a business, preferably in hotel, resort, leisure, lifestyle, or membership-driven businesses.
• Proven track record in driving performance improvements across multiple business lines.
• Strong financial acumen with expertise in modeling, forecasting, and profitability analysis.
• Excellent communication and stakeholder engagement skills.
• Demonstrated ability to translate strategic insights into practical, results-oriented solutions.
• Familiarity with sustainability practices, ESG integration, and governance frameworks.
• Strong professional network with industry partners, investors, and advisors.

We are looking for a qualified and motivated business consultant to assess and reform business operations, provide expert guidance, and implement projects. The business consultant's responsibilities include reviewing and analyzing different aspects of the business, compiling data and reports, presenting recommendations, and guiding the implementation of new projects.

To be successful as a business consultant, you should have expert business knowledge and excellent communication skills. A top business consultant should have outstanding research skills and demonstrate exceptional problem-solving abilities.

• Meeting with and advising senior executives throughout the consultation process.
• Determining business needs and identifying weaknesses.
• Assessing and analyzing business practices and procedures.
• Compiling and presenting research findings and recommendations.
• Developing detailed project plans to drive changes and improvements.
• Organizing and managing business projects.
• Providing guidance when issues, challenges or problematic situations arise.
• Tracking and assessing the effectiveness of projects.

• Degree in business administration or related field required.
• Previous experience in business consulting preferred.
• MSc or MA in a specialized business field beneficial.
• Certification as management consultant is a plus.
• Strong research and data collection skills.
• Strong analytical and problem-solving skills.
• Knowledge of diverse business areas such as IT, HR, training, and marketing.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office.
• Familiar with a wide range of business management software such as business invoicing programs, word processing programs, CRM, database, and asset management software.