801 Critical Facilities jobs in Singapore

Roles and Responsibilities

• Maximise network performance by monitoring system health, troubleshooting network issues and outages, scheduling upgrades and working with network architects to optimise performance.
• Conduct regular inspections and monitor the performance of electrical and mechanical systems that support critical facility operations.
• Ensure all preventive and corrective maintenance is carried out in accordance with approved Method of Statement (MOS) and Risk Assessment (RA) and manage appointed vendors accordingly. Maintenance records must be completed, reviewed, and signed off.
• Maintain proper documentation of all maintenance activities, including vendor service reports and checklists. Ensure these records are complete, accurate and readily available for audits.
• Raise change requests and coordinate with the relevant service management team for submission through the client's system.
• Maintain and regularly update the list of licenses and their expiry dates to ensure timely renewals in accordance with statutory and regulatory requirements.
• Provide hands-on support for troubleshooting and rectifying system faults, particularly for critical equipment.
• Schedule monthly vendor performance reviews and support client-side stakeholders in evaluating vendor performance.
• Monitor critical spare parts inventory to ensure adequate stock levels and provide timely updates to client-side stakeholders when restocking is required.

Qualification Requirements

• Minimum Degree in Electrical Engineering or equivalent.

Preferred Skills

• Minimum 5 years of field experience in data centre, semiconductor, oil and gas or other critical facilities.

The Job

You will be reporting to the Senior Manager, Facilities, Data Centre for the maintenance and day-to-day operations of the Data Centre facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfilment of our service commitment to customers. This role requires you to work on rotating shifts and weekends.

Job Responsibilities:

• Supervise vendors carrying out maintenance and repair works in the building.
• Carry out daily equipment inspections and checklists verification.
• Ensure that periodic maintenance works as performed by appointed vendors are executed satisfactorily & in accordance with agreed procedures
• Correct and timely provisioning of power and racks for customers.
• Process billing of completed Customers Service Requests
• Accept and process Equipment Delivery notices from Customers.
• Prepare customer monthly progress report and track status of deliverables.
• Consolidate, compute and process billing of monthly utility bill.
• Deal with Customer requests/complaints in an appropriate & efficient manner, or otherwise escalate to the next level of authority for proper action.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the Management.
• Maintain CAD drawings for Data Centre & MEP systems, and ensure all documentation is updated.
• Provide on-site 24x7 first level response to any M&E incident.
• Carry out daily operation and maintenance work orders/tasks safely and accurately.
• Provide Remote-Hands services to DC customers.
• Install, troubleshoot and de-install Cross-Connects cabling.
• Able to handle project fit-out and A & A works.

Requirements:

• Diploma in Electrical, Mechanical or Integrated Facility Design & Management or relevant discipline
• Relevant Data Centre Training such as Uptime Institute, DCD, EPI or CNET Data Centre courses
• At least 2 years of experience in working in similar role in critical environment facilities.
• Possess technical knowledge in facilities management preferably in Data Centre environment
• Willing to do shift work.
• Ability to respond to onsite inquiries on 24x7 basis as necessary preferred
• Able to read electrical, mechanical and single-line diagrams and as-built drawings
• Able to write SOPs, MOPs and EOPs correctly
• Facility project planning and management is preferred
• AutoCAD familiarity is desired
• 'Green' awareness, innovative, forward-thinking and employing environmentally-sound "green" practices.
• Effective report writing skills
• Strong Customer orientation

Roles and Responsibilities

• Maximise network performance by monitoring system health, troubleshooting network issues and outages, scheduling upgrades and working with network architects to optimise performance.
• Conduct regular inspections and monitor the performance of electrical and mechanical systems that support critical facility operations.
• Ensure all preventive and corrective maintenance is carried out in accordance with approved Method of Statement (MOS) and Risk Assessment (RA) and manage appointed vendors accordingly. Maintenance records must be completed, reviewed, and signed off.
• Maintain proper documentation of all maintenance activities, including vendor service reports and checklists. Ensure these records are complete, accurate and readily available for audits.
• Raise change requests and coordinate with the relevant service management team for submission through the client's system.
• Maintain and regularly update the list of licenses and their expiry dates to ensure timely renewals in accordance with statutory and regulatory requirements.
• Provide hands-on support for troubleshooting and rectifying system faults, particularly for critical equipment.
• Schedule monthly vendor performance reviews and support client-side stakeholders in evaluating vendor performance.
• Monitor critical spare parts inventory to ensure adequate stock levels and provide timely updates to client-side stakeholders when restocking is required.

Qualification Requirements

• Minimum Degree in Electrical Engineering or equivalent.

Preferred Skills

• Minimum 5 years of field experience in data centre, semiconductor, oil and gas or other critical facilities.

Responsibilities
Facility / Infrastructure Maintenance
Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems.
Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems.
Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
Operates and maintains plumbing, fire suppression, and life-safety systems.
Implements energy efficiency measures.
Assists team members on coordinating critical infrastructures.
Works on assignments requiring considerable judgment and initiative.
Understands implications of work and makes recommendations for solutions.
Vendor Support
Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
Assists with the creation and submission of scripts for maintenance.
Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.
Site Administration & Incident Support
Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts.
Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.
Responds to all on-site incidents, including failures, significant problems and delays.
Performs Root Cause Analysis (RCA) and make recommendations for solutions.
Supports the on-site staff during incidents.
Demonstrates and supports processes and procedures are followed and adhered to.
Work Orders & Additional Projects
Completes skilled work requests and circuit installations.
Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
Makes moderate changes to mechanical, electrical and specialized systems, as directed.
Carries out more complex infrastructure projects.
Supports life cycle maintenance/end of life infrastructure projects and critical replacements.
May recommend infrastructure projects.
Collaboration
Collaborates with others to resolve difficult facility incidents.
Effectively collaborates within the department; may mentor team members on skilled maintenance activities.
Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory.
Acts as a mentor to others in resolving incidents.
Qualifications
3-5 years of experience, prefer data center experience
EA License: R
Company EA License: 11C4879
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Critical Facilities Engineer
Job Summary: A skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.
Responsibilities
Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems.
Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems.
Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
Operates and maintains plumbing, fire suppression, and life-safety systems.
Implements energy efficiency measures.
Assists team members on coordinating critical infrastructures.
Works on assignments requiring considerable judgment and initiative.
Understands implications of work and makes recommendations for solutions.
Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
Assists with the creation and submission of scripts for maintenance.
Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.
Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts.
Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.
Responds to all on-site incidents, including failures, significant problems and delays.
Performs Root Cause Analysis (RCA) and make recommendations for solutions.
Supports the on-site staff during incidents.
Demonstrates and supports processes and procedures are followed and adhered to.
Work Orders & Additional Projects
Completes skilled work requests and circuit installations.
Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
Makes moderate changes to mechanical, electrical and specialized systems, as directed.
Carries out more complex infrastructure projects.
Supports life cycle maintenance/end of life. infrastructure projects and critical replacements.
May recommend infrastructure projects.
Collaborates with others to resolve difficult facility incidents.
Effectively collaborates within the department; may mentor team members on skilled maintenance activities.
Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory.
Acts as a mentor to others in resolving incidents.
Qualifications
3-5 years of experience, prefer data center experience
Seniority level
Associate
Employment type
Full-time
Job function
Industries: Data Infrastructure and Analytics, Technology, Information and Media, and Information Services
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Roles and Responsibilities

• Maximise network performance by monitoring system health, troubleshooting network issues and outages, scheduling upgrades and working with network architects to optimise performance.
• Conduct regular inspections and monitor the performance of electrical and mechanical systems that support critical facility operations.
• Ensure all preventive and corrective maintenance is carried out in accordance with approved Method of Statement (MOS) and Risk Assessment (RA) and manage appointed vendors accordingly. Maintenance records must be completed, reviewed, and signed off.
• Maintain proper documentation of all maintenance activities, including vendor service reports and checklists. Ensure these records are complete, accurate and readily available for audits.
• Raise change requests and coordinate with the relevant service management team for submission through the client's system.
• Maintain and regularly update the list of licenses and their expiry dates to ensure timely renewals in accordance with statutory and regulatory requirements.
• Provide hands-on support for troubleshooting and rectifying system faults, particularly for critical equipment.
• Schedule monthly vendor performance reviews and support client-side stakeholders in evaluating vendor performance.
• Monitor critical spare parts inventory to ensure adequate stock levels and provide timely updates to client-side stakeholders when restocking is required.

Qualification Requirements

• Minimum Degree in Electrical Engineering or equivalent.

Preferred Skills

• Minimum 5 years of field experience in data centre, semiconductor, oil and gas or other critical facilities.

Role – Critical Facilities Engineer

Salary – 3000 - 4250 SGD

contract position

Location: Singapore

Job Summary

Key Responsibilities

Is a skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems.
• Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems.
• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
• Operates and maintains plumbing, fire suppression, and life-safety systems.
• Implements energy efficiency measures.
• Assists team members on coordinating critical infrastructures.
• Works on assignments requiring considerable judgment and initiative.
• Understands implications of work and makes recommendations for solutions.

Vendor Support

• Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
• Assists with the creation and submission of scripts for maintenance.
• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.

Site Administration & Incident Support

• Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts.
• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.
• Responds to all on-site incidents, including failures, significant problems and delays.
• Performs Root Cause Analysis (RCA) and make recommendations for solutions.
• Supports the on-site staff during incidents.
• Demonstrates and supports processes and procedures are followed and adhered to.

Work Orders & Additional Projects

• Completes skilled work requests and circuit installations.
• Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
• Makes moderate changes to mechanical, electrical and specialized systems, as directed.
• Carries out more complex infrastructure projects.
• Supports life cycle maintenance/end of life. infrastructure projects and critical replacements.
• May recommend infrastructure projects.

Collaboration

• Collaborates with others to resolve difficult facility incidents.
• Effectively collaborates within the department; may mentor team members on skilled maintenance activities.
• Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory.
• Acts as a mentor to others in resolving incidents.

Qualifications

3-5 years of experience, prefer data center experience

• JR-

• Singapore

• Operations

• Full time

• No (Singapore)

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Job Summary:

Equinix continues to experience rapid global growth, with Singapore recognized as one of the most critical markets in both the APAC region and our global operations. As we expand our footprint, it is essential to appoint a transformational leader to drive operational excellence and support our strategic initiatives in Singapore.

We are seeking a Manager, Critical Facilities, to lead our SG1 and SG3 operations teams. This role will oversee the Critical Facilities Engineer team and play a key role in ensuring that new expansions are delivered on time and meet Equinix's world-class standards.

As the Manager, you will be responsible for guiding a high-performing team toward achieving operational excellence, with a strong focus on maintaining zero downtime across our data centers. You will also manage workforce planning and performance to align with Equinix's ambitious growth objectives and uphold our reputation for reliability and innovation.

Responsibilities:

Team Management

• Manages a team of critical facilities engineers such as electrical, mechanical and controls engineers

• Leads teams to work safely, effectively and with a strong emphasis on avoiding human error

• Oversee personnel management functions, including performance evaluations, role positioning, employee reviews, mentoring, and professional development

Site Management

• Supervise regular preventative maintenance activities

• Develop and manage routine operational plans, ensuring targets are met in alignment with monthly objectives

• Implement innovative strategies to proactively address and prevent potential issues.

Incident Management

• Strive for zero downtime in the mission-critical facility environments

• Communicate and coordinate activities with on-site staff during incidents

• Supervise root cause analysis and help resolve incidents effectively

• Implement emergency and disaster mitigation strategies

Project Management

• Manage complex projects to include project budget and scope and designate work to team

• Work with global and regional team to support various initiatives and projects

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements

• Ensures compliance with all relevant regulations and company policies throughout vendor management process, conducting regular audits and assessments to maintain standards

Testing

• Ensures correct processes are followed and all documentation is complete

• Takeover of new builds and building infrastructure

Requirements:

• Typically, over 7 years of relevant experience in Data Center or Mission Critical industries.

• Bachelor's degree in a related field is preferred

• Demonstrated ability to manage and develop a diverse team, leveraging proven managerial experience to foster a collaborative and inclusive work environment

• Strong analytical skills with the ability to conduct root cause analysis and provide effective solutions to incidents

• Proven experience in vendor management, ensuring compliance with relevant regulations and company policies

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

• Facility Operations & Risk Management
  
  Manage daily operations of critical data center facility systems.

Oversee preventive and corrective maintenance activities.

Respond promptly to emergent failures and mitigate availability risks.

Track and report on operational performance of COLO partners.
- Capacity & System Management

Manage power and cooling capacity planning.

Drive projects to improve system capacity, efficiency, and reliability.

Establish performance benchmarks and prepare analytical reports.
- Vendor & Stakeholder Management

Build and manage relationships with colocation service providers.

Work with procurement teams to influence SLA improvements and strategy.

Support IT managers in project execution and daily operations.

Partner with design and project teams for new site/hall construction and commissioning.
- Health, Safety & Compliance

Ensure a safe, efficient, and compliant working environment.

Maintain operational excellence with a focus on minimizing downtime and risks.

• Bachelor's degree in Electrical, Mechanical, or related Engineering discipline.
• 3+ years of critical facility management/operations in a large-scale data center, or 5+ years in large-scale production facility management (plant operations).
• Strong knowledge of MEP systems including UPS, generators, chillers, pumps, and cooling towers .
• Proven ability to identify operational risks and drive timely resolution.
• Strong written and verbal communication skills in English.
• Detail-oriented, with a strong commitment to safety and efficiency.