248 Crisis Communication jobs in Singapore

The Strategic Communications Unit (SCU) produces and disseminates information, messages, and publications to relevant stakeholders through internal and external communication. We aim to raise the profile of our organization internally and externally.

This dedicated unit will reside under the Policy Division, led by the Head of Strategic Communications.

Key Responsibilities:

• Media relations specialist
• Develop integrated communication plans for events and announcements
• Draft, edit, and distribute communications materials such as speeches, press releases, and talking points
• Pitch stories, manage media queries, and interview requests
• Support crisis communications strategy
• Monitor, analyze, and prepare reports on the impact of communications activities

Job Requirements:

• Proficient in media communications or public relations
• Excellent written, presentation, and verbal communication skills
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS Office tools

Select how often (in days) to receive an alert:
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say.“Hello BIG Possibilities”.
Be a Part of Something BIG!
You’ll love this role if you get your kicks by helping others. We’re looking a Social Media Relations Executive who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful
Make an Impact by
Being the point of contact for customers who channelled their feedback via means of Facebook, Twitter, and any other (social) media related channel/platform.
Provide a consistent and appropriate voice for the company in the social media sphere in a timely manner.
Maintain awareness of customer needs through regular contact and by taking actions that are tailored to the customers’ requirements.
Communicate politely and timely with customers including but not limited to Facebook, Twitter, SMS, Email, letter and telephone calls.
Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
Provide effective service recovery in addressing customer’s needs by ensuring compliance to service recovery procedures and minimizing costs through corrective actions.
Develop strong business relationships with all stakeholders to ensure the appropriate delivery and communication of processes improvement.
Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies and procedures for the company or department.
Keep abreast of developments and changes in products, services, policies and procedures by reading pertinent journals, attending briefing/meetings and courses.
Skills for Success
A Diploma in any discipline with credit in English with at least3 years relevant working experience in fast paced environment and service industry. Preferably with 1-2 years of experience working in Social Media environment
Proficient in Microsoft Office applications
Possess strong customer service orientation and proven excellent customer service skills
Demonstrate ability to interpret customer needs correctly
Possess a good work attitude and must be meticulous, organized, reliable and able to handle work pressure well
Independent and able to work under minimal supervision.
OK to work on shift
Rewards that Go Beyond
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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MINDEF

Permanent

Closing on 21 Sep 2025

What the role is

You develop and manage media-related publicity for the Republic of Singapore Navy (RSN), working closely with MINDEF/SAF units to create and execute effective communications strategies.

What you will be working on

• Work with units within MINDEF/SAF/RSN to determine the facts and details of the event/subject matter that can be releasable to the media
• Work with our partner agencies within MINDEF/SAF/RSN units to execute the publicity plan and manage the media personnel
• Oversee the capturing of photographs, footages and interviews to support publicity efforts
• Support the conduct of media interviews preparations for RSN personnel
• Be deployed overseas and/or with the RSN ships for on-the-ground media management of Singapore and foreign media agencies
  Challenge(s)
• Managing concurrent multiple projects
• Having sufficient and differentiated content needs to be produced for multiple platforms consistently to maintain channel health
• Translating military concepts and ideas into interesting nuggets for stakeholder engagement
• Staying abreast of latest trends and developments, not only on social media, but also in the larger communication landscape

What we are looking for

• Education in Mass Communications or a related media field is preferred
• At least 5 years of work experience in the media industry is preferred
• Experience and expertise in using media platforms/software for organisational communications
• Familiarity with the features of the media platforms that the RSN is currently on, as well as familiarity with up-and-coming techniques and trends
  (Applicants with no experience may .)
  Appointment will be commensurate with your experience.
  Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.
The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF's mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

About your application process

This job is closing on 21 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MINDEF or the wider Public Service.

Select how often (in days) to receive an alert:

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

You’ll love this role if you get your kicks by helping others. We’re looking a Social Media Relations Executive who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful

Make an Impact by

• Being the point of contact for customers who channelled their feedback via means of Facebook, Twitter, and any other (social) media related channel/platform.
• Provide a consistent and appropriate voice for the company in the social media sphere in a timely manner.
• Maintain awareness of customer needs through regular contact and by taking actions that are tailored to the customers’ requirements.
• Communicate politely and timely with customers including but not limited to Facebook, Twitter, SMS, Email, letter and telephone calls.
• Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
• Provide effective service recovery in addressing customer’s needs by ensuring compliance to service recovery procedures and minimizing costs through corrective actions.
• Develop strong business relationships with all stakeholders to ensure the appropriate delivery and communication of processes improvement.
• Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies and procedures for the company or department.
• Keep abreast of developments and changes in products, services, policies and procedures by reading pertinent journals, attending briefing/meetings and courses.

Skills for Success

• A Diploma in any discipline with credit in English with at least3 years relevant working experience in fast paced environment and service industry. Preferably with 1-2 years of experience working in Social Media environment
• Proficient in Microsoft Office applications
• Possess strong customer service orientation and proven excellent customer service skills
• Demonstrate ability to interpret customer needs correctly
• Possess a good work attitude and must be meticulous, organized, reliable and able to handle work pressure well
• Independent and able to work under minimal supervision.
• OK to work on shift

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

We are looking for a dynamic and adaptable individual to support media communications in a fast-paced and evolving environment. The role involves cross-functional responsibilities aimed at driving impactful media coverage and strengthening our public image.

Key Responsibilities

1. Strategic Communications

• Develop communication strategies and media plans based on defined objectives
• Recommend suitable content, channels (e.g. mainstream, online, social media), and timelines for communication activities

2. Content Development

• Draft media releases, statements, and other press materials
• Craft clear and effective key messages
• Ability to translate complex or technical information into simple, media-friendly language is a plus

3. Media Relations

• Pitch stories and secure media opportunities
• Respond to media queries and arrange interviews
• Build and maintain strong relationships with journalists and editors

4. Media Monitoring & Analysis

• Track media coverage and ensure accuracy in reporting
• Analyzecoverage to generate insights and recommend improvements to management

5. Crisis Communications

• Support issue and crisis management efforts
• Develop and execute communication strategies during crises

6. Administrative and Event Support

• Compile daily media headlines
• Maintain communications calendars
• Coordinate internal crisis communications training and media events
• Manage vendors and budgets, as needed

Requirements and Qualifications

• Degree in Mass Communications, Journalism, or a related field
• Minimum 3 years of relevant experience in media communications
• Experience in crisis communication planning is an advantage
• Strong understanding of the media landscape and current trends
• Excellent written and verbal communication skills
• Proven ability to build and manage media relationships
• Analytical,detail-oriented, and able to develop effective communications strategies
• Proactive, resourceful, and able to manage multiple priorities under pressure
• Strong team player with good interpersonal and cross-functional collaboration skills

· Salary : S$5,000.00 – S$6,000.00

· Location : Changi

· Interested applicants please send your resume to

We regret that only short-listed candidates will be notified.

· Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

· PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. E EA Reg. No. R

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About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF's key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Responsibilities:

• Media relations specialist
• Develop integrated communication plans for SNEF's events and announcements
• Draft, edit and distribute communications materials such as speeches, press releases, talking points and information sheets that promotes the effective communication of SNEF's messages and programmes to enhance the understanding of SNEF's work and mission
• Pitch stories, manage media queries and interview requests
• Support the coordination and implementation of crisis comms strategy
• Monitor, analysis and prepare report on the impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Build and leverage on existing media relationships, as well as cultivate new contacts with mainstream, online, business and industry media partners (account manager for IWR)

Job Requirements:

• Proficient in media communications, public relations or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need undergo written and oral presentation assessment)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS Office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF's key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Responsibilities:

• Media relations specialist
• Develop integrated communication plans for SNEF's events and announcements
• Draft, edit and distribute communications materials such as speeches, press releases, talking points and information sheets that promotes the effective communication of SNEF's messages and programmes to enhance the understanding of SNEF's work and mission
• Pitch stories, manage media queries and interview requests
• Support the coordination and implementation of crisis comms strategy
• Monitor, analysis and prepare report on the impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Build and leverage on existing media relationships, as well as cultivate new contacts with mainstream, online, business and industry media partners (account manager for IWR)

Job Requirements:

• Proficient in media communications, public relations or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need undergo written and oral presentation assessment)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS Office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

ZALORA is looking for a hardworking, detail oriented and passionate team member with an interest in fashion to join our regional team. This role is responsible for supporting the brand communications team for PR and Social Media campaigns. Your work will focus on a range of social planning, weekly creative writing and influencer marketing planning and reporting.

KEY RESPONSIBILITIES

Media and Influencer Relations

• Monitor, build and maintain media database
• Craft communication messages and produce weekly style-related content
• Plan and manage influencer initiatives
• Provide the team with support in the development and execution of communications campaigns

Event Management

• Conduct research to support PR team
• Assist in event coordination and on-ground support

Social Media

• Assist Head of Social Media in daily tasks
• Planning of social calendar during mega campaigns
• Compiling weekly and monthly social media reports
• Conceptualize and brainstorm new social ideas for mega campaigns
• Create social media content (including Youtube and Tiktok videos) for ad-hoc campaigns

Administrative Tasks

• Campaign monitoring and reporting
• Assist in campaign rollout and follow ups

Specific Projects and/or Learning Outcomes

• Improve media and influencer relations
• Identify suitable influencers for specific campaigns
• Campaign coordination and planning
• Understanding influencer performance and growth targets

REQUIREMENTS

• Excellent written and verbal communication skills with a flair for creative writing
• Possesses a keen eye for aesthetics and details
• Proficiency with Adobe Suite particularly Photoshop, Illustrator. After Effects and/or Premiere Pro is a bonus
• Proficient in Microsoft Office suite and Google Drive functions
• Strong multi-tasking skills and able to manage multiple projects simultaneously
• Independent, shows initiative, resourcefulness and sense of urgency to meet deadlines
• Strong attention to detail and follows through on projects
• Undergraduates pursuing majors in Marketing/Communication Studies or related fields

TIME PERIOD

• Able to start in immediately / Sep 2025
• Full-time or part-time interns whose available time is more than 3 months are preferred

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia's leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA's localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group

Company

Talk of the Town

Designation

Public Relations & Social Media Executive / Intern

Date Listed

28 Jun 2025

Job Type

Entry Level / Junior Executive

Free/ProjPart/TempIntern/TS

Job Period

From Jul 2025, For At Least 6 Months

Profession

Marketing / Public Relations

Industry

Creative / Media

Location Name

16 Raffles Quay, Singapore

Work from Home

Address

16 Raffles Quay, Singapore

Map

Allowance / Remuneration

$800 - 2,500 monthly

Company Profile

Talk of the Town is a boutique sports and lifestyle marketing and public relations agency.

Over the past year, the team has worked on major sporting events such as the HSBC Women's World Championship, LIV Golf Singapore, KFF Singapore Badminton Open, Mirxes Netball Nations Cup, FIDE World Chess Championship and many more

Job Description

We are seeking a highly motivated and enthusiastic Public Relations and Social Media Intern/Executive to join our team to work on various sports and lifestyle projects and events in Singapore from July to December 2025.

The role involves working closely with the Managing Director to develop and execute effective public relations and social media strategies, campaigns, and initiatives. The ideal candidate should have excellent communication skills, attention to detail, a passion for sports, and familiarity with social media platforms. During this period, we will have a minimum of three major sporting events for you to work on.

Please note that due to the nature of the role, which requires on-site presence during event weeks, we are only accepting applications from candidates based in Singapore.

Responsibilities:

• Assist in the development and execution of public relations and social media campaigns and initiatives
• Conduct research on media outlets, influencers, and relevant trends in the industry
• Assist with the creation of press releases, media alerts, social media posts, and other communications materials
• Manage social media accounts, including content creation, scheduling, and engagement across various platforms
• Monitor media coverage and social media performance; report on trends and analytics
• Assist with event planning, coordination, and promotion on social media channels
• Support the team with administrative tasks as needed
• Manage media and social media activities onsite during event week

Requirements:

• Currently pursuing or recently completed a degree in Communications, Public Relations, Journalism, or a related field.
• Good written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Familiarity with social media platforms (e.g., Instagram, Facebook, TikTok)
• Previous experience in public relations, communications, or social media management is preferred (but not required).
• Passionate about sports (but not required).

Benefits:

• Opportunity to gain hands-on experience in public relations, communications, and social media management.
• Gain first-hand experience of working in a live major sporting event.
• Exposure to client liaison and management.
• Mentoring and guidance from experienced professionals.
• Flexible schedules and remote work options are available.

For more experienced individuals, we are open to freelance and contract positions for the duration.

This position is already closed and no longer available.  You may like to view the other latest internships here.