3 Corporate Offices jobs in Singapore
Business Analyst - Applications (Cluster Offices)
Posted 7 days ago
Job Viewed
Job Description
Business Analyst’s key role is to serve as a single point of contact for ensuring smooth operations of the IT systems that are used by the various business divisions. This includes defining and developing technology renewal and refresh strategy with IT delivery teams and business divisions, requirements management, solution discovery, incident management, problem management, service management, risk management and relationship management to ensure smooth operations of the IT systems.
He/She will serve as the link between business units, IT and working levels in the day-to-day operations of the IT systems.
He/She will need to strive to understand business processes, challenges, including user’s priorities, issues and the technical challenges to reach a consensus.
Job Description:
· Responsible for the development and implementation of IT service operations plan, and to ensure successful introduction of IT solution across the system for effective monitoring and management.
· Lead in the development of maintenance plan to monitor and manage the maintenance of IT systems; ensuring operational KPIs and SLAs are met.
· Manage, document and report on performance against SLAs and where SLAs are not met, oversee and develop action plan to bring the performance on track.
· Lead in managing IT service requests, incident and problem management; guide and support the team in resolving escalations of issues or requests and to make decision as needed.
· Lead in the development, review and recommendation of policies, processes and SOPs appropriate for efficient and smooth running of IT systems to meet required compliance.
· Establish process, procedures and communications plan and execute the review of user access on IT systems in accordance to organization standard and policy.
· Lead and facilitate periodic summary status reports, service reviews and detailed reviews of root cause analysis findings of IT service management when applicable.
· Collaborate with Project Management Office and outsourced vendors on the successful transition of completed projects to maintenance phase.
· Support IT audits and entity-wide IT compliance activities and planning.
· Manage outsourced partners and service providers to ensure smooth operations of IT services.
· Participate in strategic and budgetary planning, prepare and administer work unit operating budget.
· Provide guidance and coaching to junior team members.
Requirements
· Bachelor’s degree in Computer Science/Engineering.
· 3 to 8 years of IT and business or healthcare (added advantage) work experience; with 5-6 years in project management and implementations.
· Experience in engaging, facilitating and managing workgroup sessions.
· Ability to understand business operation, including their drivers for success, process and approaches and propose creative and practical solutions to address their business challenges.
· Excellent communication skills – both written and verbal.
· Excellent active listening skills.
· Able to communicate and articulate business objective and deliverables in a clear and concise manner to different target audience group.
· Able to effectively present the proposed solution to the stakeholders and business units.
· Able to rationalize processes and suggest improvements or workarounds
· Able to influence others and move toward a common vision or goal.
· Establish and maintain strong relationships with stakeholders.
· Flair in problem solving and root cause identification skills.
· Possess strong analytical skills, including an understanding of business domain and financial resources.
· Able to engage in multiple initiatives simultaneously.
· Good interpersonal skills with the ability to work well with groups from diverse disciplines.
System Analyst - Corporate Applications [ITE Headquarters]
Posted today
Job Viewed
Job Description
What the role is:
As a Systems Analyst, you will manage and provide support for systems as well as design and develop new applications.
What you will be working on:
You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems.
You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems.
This role requires you to be hands‐on and you will be involved in providing user support such as issues investigation and troubleshooting.
What we are looking for:
You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management.
You should be self‐motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills.
You should also have experience in one or more of the following:
Good knowledge in software architecture design and system integration;
Good project management and vendor management skills;
Experience in managing and deploying Software as a Service (SaaS) will be an added advantage.
Knowledge in HR, Finance, CRM, Academic domain preferred;
Experience in .Net, SharePoint, Outsystems will be an added advantage.
Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.
About Institute of Technical Education
The Institute of Technical Education is a globally‐recognised world‐class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands‐on, Minds‐on, Hearts‐on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard‐IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.
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System Analyst - Corporate Applications [ITE Headquarters] New Institute of Technical Education[...]
Posted today
Job Viewed
Job Description
What the role is:
As a Systems Analyst, you will manage and provide support for systems as well as design and develop new applications.
What you will be working on:
You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems.
You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems.
This role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting
What we are looking for:
You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management.
You should be self-motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills.
You should also have experience in one or more of the following:
Good knowledge in software architecture design and system integration;
Good project management and vendor management skills;
Experience in managing and deploying Software as a service (SaaS) will be an added advantage.
Knowledge in HR, Finance, CRM, Academic domain preferred
Experience in .Net, Sharepoint, Outsystem will be an added advantage
About Institute of Technical Education
The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.
#J-18808-Ljbffr
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