2 Corporate Offices jobs in Singapore

Business Analyst - Applications (Cluster Offices)

139691 $9800 Monthly SYNAPXE PTE. LTD.

Posted 9 days ago

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Job Description

Business Analyst’s key role is to serve as a single point of contact for ensuring smooth operations of the IT systems that are used by the various business divisions. This includes defining and developing technology renewal and refresh strategy with IT delivery teams and business divisions, requirements management, solution discovery, incident management, problem management, service management, risk management and relationship management to ensure smooth operations of the IT systems.

He/She will serve as the link between business units, IT and working levels in the day-to-day operations of the IT systems.

He/She will need to strive to understand business processes, challenges, including user’s priorities, issues and the technical challenges to reach a consensus.


Job Description:

· Responsible for the development and implementation of IT service operations plan, and to ensure successful introduction of IT solution across the system for effective monitoring and management.

· Lead in the development of maintenance plan to monitor and manage the maintenance of IT systems; ensuring operational KPIs and SLAs are met.

· Manage, document and report on performance against SLAs and where SLAs are not met, oversee and develop action plan to bring the performance on track.

· Lead in managing IT service requests, incident and problem management; guide and support the team in resolving escalations of issues or requests and to make decision as needed.

· Lead in the development, review and recommendation of policies, processes and SOPs appropriate for efficient and smooth running of IT systems to meet required compliance.

· Establish process, procedures and communications plan and execute the review of user access on IT systems in accordance to organization standard and policy.

· Lead and facilitate periodic summary status reports, service reviews and detailed reviews of root cause analysis findings of IT service management when applicable.

· Collaborate with Project Management Office and outsourced vendors on the successful transition of completed projects to maintenance phase.

· Support IT audits and entity-wide IT compliance activities and planning.

· Manage outsourced partners and service providers to ensure smooth operations of IT services.

· Participate in strategic and budgetary planning, prepare and administer work unit operating budget.

· Provide guidance and coaching to junior team members.


Requirements

· Bachelor’s degree in Computer Science/Engineering.

· 3 to 8 years of IT and business or healthcare (added advantage) work experience; with 5-6 years in project management and implementations.

· Experience in engaging, facilitating and managing workgroup sessions.

· Ability to understand business operation, including their drivers for success, process and approaches and propose creative and practical solutions to address their business challenges.

· Excellent communication skills – both written and verbal.

· Excellent active listening skills.

· Able to communicate and articulate business objective and deliverables in a clear and concise manner to different target audience group.

· Able to effectively present the proposed solution to the stakeholders and business units.

· Able to rationalize processes and suggest improvements or workarounds

· Able to influence others and move toward a common vision or goal.

· Establish and maintain strong relationships with stakeholders.

· Flair in problem solving and root cause identification skills.

· Possess strong analytical skills, including an understanding of business domain and financial resources.

· Able to engage in multiple initiatives simultaneously.

· Good interpersonal skills with the ability to work well with groups from diverse disciplines.

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Sales Manager or Business Development Manager - Singapore Global Offices(Sales Division) · Singapore

Singapore, Singapore TableCheck Inc.

Posted today

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Job Description

■About TableCheck
TableCheck is a global platform built to help restaurants own their guest experience.
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests—and repeat guests into loyal fans.
Used by over 10,000 restaurants in 35 countries–including over 300 Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.
■Job Purpose
This positionwill share the value proposition of TableCheck to restaurant clients in Singapore.
■Duties & Responsibilities
Hotels & Restaurant Acquisition: Break into new logos within our largest customer segment of restaurant & hotel groups
Expand TableCheck presence: to Singapore by identifying prospects and converting them into long-term customers
Sales Acumen: Have the ability to verbally communicate a compelling purchase rationale to prospects using a variety of sales methodologies
Presentations: Create demand by clearly articulating and educating prospects on the TableCheck value proposition through the presentation of products and services during in-person and virtual demonstrations
Full Cycle Sales: Involved in all phases of the sales lifecycle including : identifying and developing leads; meeting with clients; presentations and sales; financial deal structuring; to contract negotiation and closing
Cold Call: Contact restaurants to get key contact email + schedule demo + prepare proposal
Teamwork: Thru Cold Call or email achieve 5-8 appointments per week & 20-30 appointments per month
Weekly Report Submission – Pipeline, Prospects generation list & Weekly Sales Report
■Job Requirements
You have 1+ years of previous work experience and are passionate about sales & the hospitality industry
You have cold calling, client acquisition and salesforce.com experience
You are comfortable working autonomously in a quota-driven sales environment
Excellent communication & interpersonal skills & able to work independently
Experience in Third Party Dining apps, Table Management Software or Point of Sales System Background will have advantages
Fluent English verbal & written communication skills
■We provide the following benefits
Position Type: Full time (Probation : 6 months)
Salary : (Competitive salary based on experience)
Working hours: 9.00 – 18.00. Mon – Fri.
Holidays: National holiday
Others: Travel required
A dynamic international company with an enthusiastic work environment
Extensive opportunities for training and professional development
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