911 Contract Excellence jobs in Singapore

We are seeking a highly motivated and enthusiastic individual to join our team as a Crew Leader. As a Crew Leader, you will play a key role in ensuring excellent guest experience through providing warm and genuine service.

• Taking food & drinks orders and serving guests with a smile
• Preparing and operating cash registers, maintaining accuracy and handling customer transactions efficiently
• Ensuring product items are well stocked and display cases are attractive and clean, maintaining high standards of cleanliness and presentation

To succeed as a Crew Leader, you must be passionate about service and people. You should have:

• A minimum of GCE 'N' level or equivalent qualification
• At least 1 year of working experience in the F&B industry, preferably in cafes, restaurants, or similar settings
• Good communication and interpersonal skills, with the ability to work effectively in a team environment

As a valued member of our team, you can expect:

• Medical and dental benefits
• Birthday vouchers
• Staff discounts across our brands

If you are passionate about delivering exceptional service and are eager to join a dynamic team, please apply!

Who are we? Amaris Consulting isan independent technologyconsulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of7,600 people spread across 5 continents and more than 60countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!Job description ABOUT THE JOB

• Business Performance Measurement
  • Conduct time and motion studies to optimize workflows and resource utilization.
  • Apply statistical methods to analyze data, identify root causes, and recommend solutions.
  • Support functional performance tracking and reporting using data visualization tools (e.g., PowerBI).
• Strategic Projects
  • Lead and execute Operational Excellence (OpEx) initiatives within agreed timelines.
  • Collaborate with stakeholders across all levels of the organization to align on goals and expectations.
  • Drive effective change management to ensure successful adoption of new processes and tools.
• Process & System Simplification
  • Identify and implement opportunities to reduce waste, maximize resources, and boost productivity.
  • Co-facilitate workshops to uncover process improvement areas.
  • Integrate appropriate digitalization solutions to streamline operations.

• Bachelor’s degree in Industrial Engineering, Operations Management, or a related field.
• At least 2 years’ experience in manufacturing or operations management.
• Strong knowledge of lean methodologies; Lean Six Sigma Green Belt certification is a plus.
• Hands-on experience with time and motion studies, data visualization, and reporting.
• Proficiency in Microsoft PowerBI and digitalization tools.
• Excellent communication, cultural awareness, and ability to engage stakeholders at all levels.
• High learning agility and proven track record of delivering results.

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

• Global Diversity : Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth : With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning : Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture : Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Fast response time Avg. response time: 72h

Surname*

Email*

Phone number

• United States +1
• United Kingdom +44
• Afghanistan (افغانستان) +93
• Albania (Shqipëri) +355
• Algeria (الجزائر) +213
• American Samoa +1
• Andorra +376
• Angola +244
• Anguilla +1
• Antigua and Barbuda +1
• Argentina +54
• Armenia (Հայաստան) +374
• Aruba +297
• Ascension Island +247
• Australia +61
• Austria (Österreich) +43
• Azerbaijan (Azərbaycan) +994
• Bahamas +1
• Bahrain (البحرين) +973
• Bangladesh (বাংলাদেশ) +880
• Barbados +1
• Belarus (Беларусь) +375
• Belgium (België) +32
• Belize +501
• Benin (Bénin) +229
• Bermuda +1
• Bhutan (འབྲུག) +975
• Bolivia +591
• Bosnia and Herzegovina (Босна и Херцеговина) +387
• Botswana +267
• Brazil (Brasil) +55
• British Indian Ocean Territory +246
• British Virgin Islands +1
• Brunei +673
• Bulgaria (България) +359
• Burkina Faso +226
• Burundi (Uburundi) +257
• Cambodia (កម្ពុជា) +855
• Cameroon (Cameroun) +237
• Canada +1
• Cape Verde (Kabu Verdi) +238
• Caribbean Netherlands +599
• Cayman Islands +1
• Central African Republic (République centrafricaine) +236
• Chad (Tchad) +235
• Chile +56
• China (中国) +86
• Christmas Island +61
• Cocos (Keeling) Islands +61
• Colombia +57
• Comoros (جزر القمر) +269
• Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243
• Congo (Republic) (Congo-Brazzaville) +242
• Cook Islands +682
• Costa Rica +506
• Côte d’Ivoire +225
• Croatia (Hrvatska) +385
• Cuba +53
• Curaçao +599
• Cyprus (Κύπρος) +357
• Czech Republic (Česká republika) +420
• Denmark (Danmark) +45
• Djibouti +253
• Dominica +1
• Dominican Republic (República Dominicana) +1
• Ecuador +593
• Egypt (مصر) +20
• El Salvador +503
• Equatorial Guinea (Guinea Ecuatorial) +240
• Eritrea +291
• Estonia (Eesti) +372
• Eswatini +268
• Ethiopia +251
• Falkland Islands (Islas Malvinas) +500
• Faroe Islands (Føroyar) +298
• Fiji +679
• Finland (Suomi) +358
• France +33
• French Guiana (Guyane française) +594
• French Polynesia (Polynésie française) +689
• Gabon +241
• Gambia +220
• Georgia (საქართველო) +995
• Germany (Deutschland) +49
• Ghana (Gaana) +233
• Gibraltar +350
• Greece (Ελλάδα) +30
• Greenland (Kalaallit Nunaat) +299
• Grenada +1
• Guadeloupe +590
• Guam +1
• Guatemala +502
• Guernsey +44
• Guinea (Guinée) +224
• Guinea-Bissau (Guiné Bissau) +245
• Guyana +592
• Haiti +509
• Honduras +504
• Hong Kong (香港) +852
• Hungary (Magyarország) +36
• Iceland (Ísland) +354
• India (भारत) +91
• Indonesia +62
• Iran (ایران) +98
• Iraq (العراق) +964
• Ireland +353
• Isle of Man +44
• Israel (ישראל) +972
• Italy (Italia) +39
• Jamaica +1
• Japan (日本) +81
• Jersey +44
• Jordan (الأردن) +962
• Kazakhstan (Казахстан) +7
• Kenya +254
• Kiribati +686
• Kosovo +383
• Kuwait (الكويت) +965
• Kyrgyzstan (Кыргызстан) +996
• Laos (ລາວ) +856
• Latvia (Latvija) +371
• Lebanon (لبنان) +961
• Lesotho +266
• Liberia +231
• Libya (ليبيا) +218
• Liechtenstein +423
• Lithuania (Lietuva) +370
• Luxembourg +352
• Macau (澳門) +853
• Madagascar (Madagasikara) +261
• Malawi +265
• Malaysia +60
• Maldives +960
• Mali +223
• Malta +356
• Marshall Islands +692
• Martinique +596
• Mauritania (موريتانيا) +222
• Mauritius (Moris) +230
• Mayotte +262
• Mexico (México) +52
• Micronesia +691
• Moldova (Republica Moldova) +373
• Monaco +377
• Mongolia (Монгол) +976
• Montenegro (Crna Gora) +382
• Montserrat +1
• Morocco (المغرب) +212
• Mozambique (Moçambique) +258
• Myanmar (Burma) (မြန်မာ) +95
• Namibia (Namibië) +264
• Nauru +674
• Nepal (नेपाल) +977
• Netherlands (Nederland) +31
• New Caledonia (Nouvelle-Calédonie) +687
• New Zealand +64
• Nicaragua +505
• Niger (Nijar) +227
• Nigeria +234
• Niue +683
• Norfolk Island +672
• North Korea (조선 민주주의 인민 공화국) +850
• North Macedonia (Северна Македонија) +389
• Northern Mariana Islands +1
• Norway (Norge) +47
• Oman (عُمان) +968
• Pakistan (پاکستان) +92
• Palau +680
• Palestine (فلسطين) +970
• Panama (Panamá) +507
• Papua New Guinea +675
• Paraguay +595
• Peru (Perú) +51
• Philippines +63
• Poland (Polska) +48
• Portugal +351
• Puerto Rico +1
• Qatar (قطر) +974
• Réunion (La Réunion) +262
• Romania (România) +40
• Russia (Россия) +7
• Rwanda +250
• Saint Barthélemy +590
• Saint Helena +290
• Saint Kitts and Nevis +1
• Saint Lucia +1
• Saint Martin (Saint-Martin (partie française)) +590
• Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508
• Saint Vincent and the Grenadines +1
• Samoa +685
• San Marino +378
• São Tomé and Príncipe (São Tomé e Príncipe) +239
• Saudi Arabia (المملكة العربية السعودية) +966
• Senegal (Sénégal) +221
• Serbia (Србија) +381
• Seychelles +248
• Sierra Leone +232
• Singapore +65
• Sint Maarten +1
• Slovakia (Slovensko) +421
• Slovenia (Slovenija) +386
• Solomon Islands +677
• Somalia (Soomaaliya) +252
• South Africa +27
• South Korea (대한민국) +82
• South Sudan (جنوب السودان) +211
• Spain (España) +34
• Sri Lanka (ශ්රී ලංකාව) +94
• Sudan (السودان) +249
• Suriname +597
• Svalbard and Jan Mayen +47
• Sweden (Sverige) +46
• Switzerland (Schweiz) +41
• Syria (سوريا) +963
• Taiwan (台灣) +886
• Tajikistan +992
• Tanzania +255
• Thailand (ไทย) +66
• Timor-Leste +670
• Togo +228
• Tokelau +690
• Tonga +676
• Trinidad and Tobago +1
• Tunisia (تونس) +216
• Turkey (Türkiye) +90
• Turkmenistan +993
• Turks and Caicos Islands +1
• Tuvalu +688
• U.S. Virgin Islands +1
• Uganda +256
• Ukraine (Україна) +380
• United Arab Emirates (الإمارات العربية المتحدة) +971
• United Kingdom +44
• United States +1
• Uruguay +598
• Uzbekistan (Oʻzbekiston) +998
• Vanuatu +678
• Vatican City (Città del Vaticano) +39
• Venezuela +58
• Vietnam (Việt Nam) +84
• Wallis and Futuna (Wallis-et-Futuna) +681
• Western Sahara (الصحراء الغربية) +212
• Yemen (اليمن) +967
• Zambia +260
• Zimbabwe +263
• Åland Islands +358

• Business Performance Measurement Conduct time and motion studies to optimize workflows and resource utilization.
  Apply statistical methods to analyze data, identify root causes, and recommend solutions.
  Support functional performance tracking and reporting using data visualization tools (e.g., PowerBI).
  
• Strategic Projects Lead and execute Operational Excellence (OpEx) initiatives within agreed timelines.
  Collaborate with stakeholders across all levels of the organization to align on goals and expectations.
  Drive effective change management to ensure successful adoption of new processes and tools.
  
• Process & System Simplification Identify and implement opportunities to reduce waste, maximize resources, and boost productivity.
  Co-facilitate workshops to uncover process improvement areas.
  Integrate appropriate digitalization solutions to streamline operations.
  

• Bachelor’s degree in Industrial Engineering, Operations Management, or a related field.
• At least 2 years’ experience in manufacturing or operations management.
• Strong knowledge of lean methodologies; Lean Six Sigma Green Belt certification is a plus.
• Hands-on experience with time and motion studies, data visualization, and reporting.
• Proficiency in Microsoft PowerBI and digitalization tools.
• Excellent communication, cultural awareness, and ability to engage stakeholders at all levels.
• High learning agility and proven track record of delivering results.

Join to apply for the Organisational Excellence Manager role at Housing & Development Board .

Get AI-powered advice on this job and more exclusive features.

As an Organisational Excellence Manager, you should be interested and passionate about sense-making across a broader lens to value-add as an igniter and integrator who would put together resources in an optimal manner to support service transformation efforts. Prior experience in work of a similar nature involving customer experience design and transformation would be an advantage. The role is not about event management or mere coordination of inputs.

You will be part of a change management team to drive organisational transformation efforts. You would gather customer insights from various data points, analyse trends and patterns, identify and lead solutions to transform the service. This would be done through the review of processes and touchpoints. You will partner key stakeholders to formulate service policies, standards and agreed service outcomes, monitor and measure the level of adoption and success.

You should be passionate about customer experience design, sense-making and information synthesis, and doing internal engagement work with key stakeholders to co-create solutions that bring about service transformation. Your work could include handling escalated cases brought to the Quality Service Manager’s Office, conducting audits, workshops, briefings to engage both internal and external customers, and monitoring and analysing performance indicators on service delivery.

You should possess a background in Business, Social Sciences, Economics, or any other suitable discipline. You should have a customer-centric persona, experience in applying behavioural insights, design thinking, journey mapping, be adept at using research and analytical tools and have good facilitation skills to engage both internal and external customers. Knowledge and practical application of AI tools would be an advantage. You are a self-motivated team player, with a positive, inquisitive mind-set, good analytical, interpersonal, writing and presentation skills.

Successful applicants will be offered a 1-year contract for a start. Fresh graduates are welcome to apply.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.

Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!

Job description
ABOUT THE JOB
Observe and analyze operational routines to identify bottlenecks and improve process efficiency
Use performance metrics to monitor outcomes and build dashboards to support visibility across teams
Launch and lead key improvement projects with cross-functional stakeholders
Engage with internal teams to understand operational constraints and implement tailored solutions
Support digitalization initiatives aimed at reducing manual effort and increasing system integration
Promote lean practices across the organization and encourage the adoption of agile thinking
Facilitate workshops and training to build continuous improvement capabilities within teams
Act as a point of reference for performance optimization and best practices
ABOUT YOU
Academic background: Degree in Industrial Engineering, Operations Management, or similar
Hands-on experience improving manufacturing or operational systems
Proficiency in using visualization tools such as Power BI for reporting and insights generation
Solid understanding of continuous improvement frameworks such as Lean, Kaizen, or Six Sigma
Exposure to pharmaceutical, life sciences, or GMP-regulated environments is advantageous
You enjoy simplifying complexity, collaborating across departments, and challenging the status quo

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

About the Role
Join our team to measure, analyze, and improve operational performance while driving process optimization and digitalization initiatives.

What You’ll Do

• Analyze KPIs (throughput time, efficiency, cost savings)
• Lead motion time studies and other improvement projects
• Propose and implement process enhancements
• Support automation/digitalization using tools like Python or Power BI

What We’re Looking For

• Degree in Industrial Engineering or related field
• Lean Six Sigma knowledge (Green Belt is a plus)
• Strong analytical skills & improvement mindset
• Familiarity with coding/automation tools preferred
• Stable work history valued

Contract Type: 1-year contract (renewable)

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study : Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!Job description ABOUT THE JOB

• Observe and analyze operational routines to identify bottlenecks and improve process efficiency
• Use performance metrics to monitor outcomes and build dashboards to support visibility across teams
• Launch and lead key improvement projects with cross-functional stakeholders
• Engage with internal teams to understand operational constraints and implement tailored solutions
• Support digitalization initiatives aimed at reducing manual effort and increasing system integration
• Promote lean practices across the organization and encourage the adoption of agile thinking
• Facilitate workshops and training to build continuous improvement capabilities within teams
• Act as a point of reference for performance optimization and best practices

• Academic background: Degree in Industrial Engineering, Operations Management, or similar
• Hands-on experience improving manufacturing or operational systems
• Proficiency in using visualization tools such as Power BI for reporting and insights generation
• Solid understanding of continuous improvement frameworks such as Lean, Kaizen, or Six Sigma
• Exposure to pharmaceutical, life sciences, or GMP-regulated environments is advantageous
• You enjoy simplifying complexity, collaborating across departments, and challenging the status quo

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

• Global Diversity : Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth : With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning : Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture : Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

We are looking for a dedicated Service Excellence Ambassador to be part of our smart Operations customer service team. You will be part of our highly customer-centric team providing excellent customer service that is representative of the smart and Cycle & Carriage brand. You will also work to build the foundations of the smart aftersales business, while occasionally helping the sales team interface with product and technical enquiries. Being in a dynamic and entrepreneurial environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role.

RESPONSIBILITIES:

• First point of contact for smart aftersales-related enquiries
• Ensure aftersales support to customers by providing high level of customer service (e.g, attend to customer needs and aftersales enquiries)
• Attend to incoming calls, handle general enquiries for aftersales matters
• Handle all customers' appointment bookings for service and repairs promptly
• Process job order and ensure effective flow of information from customers to workshop and vice versa
• Coordinate with technical experts and the workshop for technical troubleshooting and new product development
• Assist in the procedures for customers' collection of vehicles when the service / repair jobs are completed
• Maintain proper and accurate documentation to ensure rightful collection of vehicles after servicing
• Ensure collected payments received are submitted to the Account department daily and updating of all payments received in the system
• Support the sales team in customer-facing marketing-related events (e.g., roadshows, private events, etc) for product ambassadorship and to respond to product-related and technical enquiries

Requirements:

• Minimum GCE ‘O’ Levels with at least 1 year of customer service experience
• Demonstrate good interpersonal and communication skills
• Proficient in MS Office; Meticulous with numbers and details.
• Well versed in English; fluency in Mandarin will be advantageous in order to liaise with Chinese-speaking associates .

About the Company

"A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. ""Exceptional Journeys"" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia’s Best Companies to Work Platinum Award in 2024 (10th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development.
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation

The emphasis on employee experience has been on the forefront of C&C’s practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)."

Join to apply for the Manufacturing Excellence Manager role at Nestlé

Join to apply for the Manufacturing Excellence Manager role at Nestlé

Get AI-powered advice on this job and more exclusive features.

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

Position Snapshot

Location: Jurong Factory, Singapore

Company: Nestlé Singapore

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for a Manufacturing Excellence Manager to be a guardian of the improvement process for Jurong Factory. In this role, you will coordinate and drive factory initiatives to develop, implement and maintain sustainable improvements, cost reduction and competitiveness whilst maintaining Nestle Quality Standards. You will ensure and optimize the use of resources through the identification and elimination of losses. You will serve as a center of expertise for dissemination, guidance and implementation of focused improvement methodologies in the market. Also, as the Focused Improvement (FI) Pillar Leader, you will drive the implementation of the FI Pillar of TPM methodology at the factory. You will coach and support pillar members, integrate and support the rest of the pillars and local committee. You will serve as Factory Goal Alignment (GA) Pillar specialist and is responsible for training, coaching and assessing people within the factory on GA practices.

A day in the life of…

• Actively support the teams in the TPM (Total Performance Management / Total Productive Maintenance) activities on the shopfloor.
• Coach the pillar leaders and members.
• Promote and support cross-fertilisation of ideas, knowledge, standards and improvements.
• Coordinate the support from external consultants if applicable.
• Motivate & empower people through positive attitude and stimulate change in traditional mind set.
• Integration of Pillars.
• Coordination with master pillar leaders and TPM coordinators.
• Consistent measuring, monitoring and improvement of factory standards whilst safeguarding assets.
• Ensure the implementation of the Best Practices as defined in the HPF BiC Repositories and Globe Business Excellence.
• Optimise the use of systems to maintain and improve competitiveness.
• Leadership of projects for improvements - Drive Factory initiatives to develop, implement and maintain sustainable improvements, cost reduction and competitiveness whilst maintaining Nestle Quality Standards.
• Report & validation of project results - Monitoring the implementation of improvement intitatives within the factory, ensure that the benefits are properly measured and that the impact on production costs are clearly identified. Results are communicated to stakeholders.
• Training & methodological support - Practice and serve as a mentor to the leaders of focused improvement projects in the factory. Conducting and implementation of continuous improvement tools within the factory. Coordination of CI team activities (training, team formation, monitoring of progress, information sharing).
• Technical support for production including using industrial performance tools to ensure successful troubleshooting and debottlenecking of process flow related to equipment. Conduct on his own focused improvement projects, or coordinate and lead multi-functional teams to improve.
• Training, coaching and assessment for the factory and the local committees on GA practices.
• Responsible to implement safety and environment practices in the workplace.
  
  

• Bachelors’ Degree in Engineering or related fields
• 5 to 7 years of relevant working experience in a similar capacity
• Demonstrated capability to lead a group of people
• Intermediate knowledge of TPM or similar continuous improvement methodology
• Good understanding of the business needs
• Exposure to implementing continuous improvement and employee involvement techniques. Implementation experience of TPM
• Problem solving techniques
• Change management
• Good stakeholder management and influencing skills

• Seniority level Associate

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Food and Beverage Services

Referrals increase your chances of interviewing at Nestlé by 2x

Get notified about new Manufacturing Manager jobs in Jurong, West Region, Singapore .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.