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Digital Business Analyst - Sr. Analyst
At Avanade X, we believe in the power of people to make what matters. With data, creativity and engineering working together, we're here to help clients imagine what's possible, put technology to work for people and create a greater enduring impact in the world.
Come join us
Our Digital Business Analysis team collects and analyzes requirements and solves client problems using solutions. It serves as a liaison between Avanade clients and consultants, particularly during initial project phases. Together we do what matters
What you'll do
* Support the translation of client business requirements into Avanade X solutions, including requirements approval, communication, traceability, and reuse.
* Contribute to the transfer of functional requirements to development and test teams.
* Use Avanade X workflow technology to automate business processes.
* Stay abreast on updates and new releases in Microsoft technologies.
* Educate end users on Avanade X functionality
About you
Characteristics that can spell success for this role
· Experience participating in requirements gathering process .
· You are a strong analytical thinker. You enjoy translating client business needs into software capabilities and making sure that end users are adept at using those features. You are a big-picture thinker who knows how to bring improvement to complex systems.
· Ability to effectively facilitate requirements gathering sessions.
· Understanding of the bridge between experience design and engineering.
· Excellent communication skills, both written and oral .
· Ability to effectively bridge the gap between the business and IT organizations.
· Ability to quickly adapt and contribute to solution design across a broad range of industries.
· Strong time management skills.
· Understanding of various software delivery methodologies .
Enjoy your career
Some of the best things about working at Avanade
· Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
· Real-time access to technical and skilled resources globally
· Dedicated career advisor to encourage your growth
· Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits (1) here
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our (2) Inclusion & Diversity page.
Create a future for our people that focuses on
- Expanding your thinking - Experimenting courageously - Learning and pivoting
Inspire greatness in our people by
- Empowering every voice - Encouraging boldness - Celebrating progress
Accelerate the impact of our people by
- Amazing the client - Prioritizing what matters - Acting as one
Learn more
To learn more about the types of projects our Avanade X team works on check out these client studies
· (3) Cirrus Aircraft CX Case Study | Avanade
· (4) Seattle Goodwill - Microsoft Dynamics 365 | Avanade
Interested in knowing what's going on inside Avanade? Check out our videos:
· (5) Avanade X | Avanade
· (6) Avanade X | Avanade
References
Visible links
1. work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

Roles & Responsibilities

Key Responsibilities

• Collaborate with stakeholders (internal and external) to gather and document business requirements.
• Analyse business processes, identify areas for improvement, and provide recommendations for optimization.
• Translate business needs into technical specifications, ensuring alignment with project goals.
• Develop user stories, use cases, and functional requirements for development teams.
• Conduct impact assessments and feasibility studies for new initiatives.
• Drive process improvements and contribute to strategic planning.

Design Thinking:

• Apply Design Thinking principles to solve complex business problems and deliver user-centric solutions.
• Facilitate workshops and brainstorming sessions to uncover user needs and define project scope.
• Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.
• Develop empathy with end-users by conducting user research and gathering feedback through interviews, surveys, and usability testing.
• Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.

Stakeholder Management:

• Act as the primary point of contact for business requirements, providing clear communication and updates.
• Build strong relationships with stakeholders, ensuring expectations are managed and aligned throughout the project.
• Prioritise competing requirements and help stakeholders make informed decisions.

Collaboration & Teamwork:

• Collaborate closely with cross-functional teams including developers, designers, project managers, and product owners to ensure alignment and smooth project execution.
• Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.

Qualifications & Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 2 – 5 years of experience as a Business Analyst or in a related role
• With Software or IT background
• Experience in Agile methodologies (Scrum or Kanban)
• 1+ years of experience in QA testing, including manual testing, test case creation, and defect management
• Strong understanding of business analysis tools and techniques
• Knowledge of Design Thinking methodologies and user-centred design principles.
• Ability to gather and analyse complex business requirements and translate them into technical specifications.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work both independently and as part of a cross-functional team.
• Analytical mindset with strong attention to detail and problem-solving skills.
• Familiarity with tools such as JIRA, Confluence, Miro, FigJam or similar collaboration platforms is preferred.
• Experience in writing test cases, creating test plans, and performing end-to-end testing

Tell employers what skills you have

Feasibility Studies
Management Skills
Confluence
Strong Attention To Detail
Scrum
User Stories
Business Analysis
Agile
Information Technology
Test Cases
JIRA
Design Thinking
Business Analyst
Stakeholder Management
Facilitation
Business Requirements

Roles & Responsibilities

About the Client

A global leader in technology consulting and digital transformation, the client specializes in delivering cutting-edge solutions to optimize business performance. With a strong focus on cloud computing, data analytics, and AI-driven insights, they empower organizations across industries to drive innovation and efficiency. Their expertise in enterprise modernization ensures seamless scalability and operational excellence for businesses worldwide.

Location – Central

Contract duration – 12 months (renewable)

Job Description:

• Drive and support UAT/SIT execution across multiple service order functional streams.
• Track, triage, and escalate defects with relevant technical teams to ensure timely resolution.
• Follow up on retests, manage test data requirements, and maintain defect logs.
• Maintain test scenarios, evidence, defect summaries, and fulfilment health trackers.
• Act as liaison between client business users, application teams, and solution architects.
• Provide clear and timely updates on testing progress, blockers, and readiness to stakeholders and project leads.
• Prepare concise communications (emails, trackers, summaries) to align internal teams and escalate issues as needed.

Skills and Experience:

• Strong BA/functional background, preferably in Oracle or Telco environments.
• Knowledge of UAT/SIT processes, including defect triaging, reporting, and testing documentation.
• Analytical and detail-oriented, with the ability to investigate and explain complex fulfilment issues.
• Proficient in Excel and familiar with defect management tools (e.g., Azure DevOps).
• Adaptable, proactive, and comfortable navigating complex testing cycles.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Tell employers what skills you have

Digital Transformation
UAT
Scalability
Operational Excellence
Oracle
Azure
Cloud Computing
Business Analysis
Architects
Adaptable
Evidence
Business Analyst
Data Analytics
Test Data
Business Requirements

Roles & Responsibilities

As the Business Analyst, you will play a critical role in deriving and presenting cost estimates based on proposed solution architectures and client-specific requirements.

Responsibilities:

• Perform the engineering requirements analysis
• Provides required technical documentation:
• Design Documents (Preliminary, Final)
• Statement of Works for suppliers and external contractors
• Input/output requirement for Interfaces Management
• Input for specialty engineering: RAMS, EMC/EMI, Cyber-Security.
• Input for Installation Management
• Assist the bid team to scope and cost engineering work packages
• Work with contractors to produce costing, ensure that they deliver on time
• Reports and follow-up the KPIs for the sub-system
• Participate to progress meetings
• Analyse and Correct the Problem Changes Requests

Requirements:

• Tertiary qualification in Computer Science, Information Technology, Electronics Engineering or related discipline (essential)
• Demonstrated engineering competencies required for qualification to INCOSE CSEP (or equivalent, or ASEP) are highly desirable.
• Minimum of 5 years' experience in an Engineering role
• Able to decipher technical scope from high level requirements
• Experience with Governmental and/or complex IT Projects
• Strong oral and written communications skills.
• Experience working on Software Security projects
• Experience working within a Systems Engineering lifecycle

Tell employers what skills you have

Technical Documentation
PHP
Architectural
Critical Thinking
MySQL
Information Technology
Estimates
MariaDB
Written Communications
Requirements Analysis
Cost Engineering
Business Analyst
C#
Systems Engineering
Electronics
Software Development

Roles & Responsibilities

Key Responsibilities:

• Gather and document business requirements for Dynamics 365 CRM projects.
• Create clear and detailed Functional Specification Documents (FSDs) to guide development.
• Apply functional knowledge of Microsoft Dynamics 365, especially in:
  
  Retail Customer Leads
  
  Service Requests
• Collaborate with IT, development, and operations teams to align business and technical needs.
• Ensure integration of specifications across multiple systems and interfaces.
• Manage and triage JIRA tickets, assigning tasks based on priority and complexity.
• Act as a communication bridge between stakeholders and project teams to ensure clarity of objectives.

Must-Have Skills:

• Hands-on experience with Microsoft Dynamics 365 CRM (focus on Retail Leads or Service Requests).
• Strong ability in business requirements gathering and documentation.
• Experience writing Functional Specification Documents (FSDs).
• Comfortable working with cross-functional teams across technical and business domains.
• Understanding of systems integration and aligning specifications across platforms.
• Proficiency in JIRA triage and task management.

Nice to Have:

• Broader understanding of the Microsoft Dynamics 365 ecosystem.
• Experience in the banking or financial services sector.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum 3 years of experience in a Business Analyst or similar role.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a team environment.

Tell employers what skills you have

CRM
Requirements Gathering
Ability To Work Independently
Dynamics
Business Analysis
Systems Integration
Administration
Task Management
JIRA
Writing
Communication Skills
Banking
Business Analyst
Bridge
Financial Services
Business Requirements

Roles & Responsibilities

Key Roles and Responsibilities:

Acts as a bridge between the business problems and the technology solutions.

Supports the analysis, transformation and ultimately works towards resolving business problems with the help of technology.

Works with internal clients and applies best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.

Delivers business projects in line with sponsor requirements and enterprise architecture.

Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.

Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.

Assists with the resolution of issues pertaining to the service.

Adheres to and follow the relevant development and support processes.

Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.

Takes responsibility for delivery of project elements under relevant guidance and supervision.

Knowledge, Skills and Attributes:

Demonstrated understanding of business practices and processes

Team player who displays good client service orientation with well-developed administrative and organisation skills

Developing expertise in specific systems, processes and technologies that they will be required to analyse

Meticulous attention to detail whilst working under pressure

Excellent verbal and written communication skills

Ability to listen empathetically

Ability to build rapport and engage effectively with a variety of stakeholders

Knowledge of project management methodology

Good analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives

Good documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations

Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio

Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous

Academic Qualifications and Certifications:

Relevant Bachelor's degree or equivalent with related demonstrable experience

Project management certification would be advantageous

IIBA Membership required

PMI PBA

Relevant technology certification(s) required, such as ITIL

Required Experience:

Moderate level experience as a Business Analyst gained within a technology services environment

Moderate level experience as a system administrator or developer would be advantageous

Developing experience in and with all operational aspects of a Services business, preferably with a Systems Integrator

Developing experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems

Understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator

Tell employers what skills you have

Service Orientation
EMS
Analytical Skills
Visio
Documentation Skills
Test Cases
Microsoft Exchange
Working Under Pressure
Business Process
Business Analyst
ServiceNow
Bridge
Business Requirements

Roles & Responsibilities

The Opportunity:

• Adecco is partnering with a public sector agency to search for an experienced Business Analyst to lead Data and AI transformation initiatives in the finance domain.
• The ideal candidate brings a strong blend of AI/LLM implementation, data analytics, and business intelligence (BI) expertise.
• You will be responsible for designing AI solutions, developing BI dashboards, managing data pipelines, and leveraging enterprise systems like Workday and Adaptive Planning.
• The role will start of with 12-months contract.

The Job:

• Design and implement AI/LLM solutions for financial analysis and automation
• Develop robust BI dashboards using Tableau and modern analytics tools
• Manage and optimize data pipelines and analytics workflows
• Leverage data from enterprise systems including Workday and Adaptive Planning
• Apply prompt engineering, LLM fine-tuning, and model deployment techniques
• Build and maintain custom ETL pipelines, APIs, and automation scripts using Python
• Create advanced data visualizations and interactive dashboards for storytelling
• Implement data warehouse design, data modelling, and SQL-based analysis
• Align analytics practices with governance standards and Tableau best practices
• Collaborate with stakeholders to gather requirements, map processes, and manage projects
• Document systems, ensure version control (e.g., Git), and drive change management initiatives

The Talent:

• Advanced data analysis and AI/LLM implementation experience
• Proficient in Python (ETL, AI/ML models, APIs, automation) and SQL
• Deep experience with Tableau development, dashboard performance optimization, and governance
• Strong understanding of data architecture and enterprise data pipelines
• Familiarity with Workday and Adaptive Planning systems and integration
• Experienced in requirements gathering, process analysis, and stakeholder management
• Skilled in financial systems architecture, documentation, and project management
• Strong communicator able to explain complex technical concepts clearly
• Detail-oriented and capable of managing multiple technical initiatives simultaneously
• Background in financial services and enterprise-scale data solutions

Additional Valuable Experience:

• Financial data modelling within enterprise planning tools
• Integration experience between Workday, Adaptive Planning, and other systems

Next Step:

• Send your updated resume to
• Email Title: Apply Business Analyst (Data & AI/LLM)
• Only shortlisted candidates will be contacted

Tell employers what skills you have

Tableau
Version Control
Adaptive
Requirements Gathering
Business Intelligence
Change Management
Pipelines
ETL
SQL
Python
Data Architecture
Business Analyst
Storytelling
Stakeholder Management
Data Analytics
Financial Services

Roles & Responsibilities

Responsibilities:

• Develop and maintain a deep understanding of the business processes and industry trends and work closely with front office business users to understand needs.
• Be involved in the full product lifecycle, from defining the product vision and planning through development, launch and post-launch enhancements.
• Assist in prioritization of features and tasks. Track and review the product direction frequently, and measure performance using appropriate tools and techniques.
• Collaborate with product managers, business stakeholders, technology leads, and work cross-functionally with engineering, design, and data teams.
• Work with peer teams on multidiscipline projects and front-office and back-office initiatives.
• Drive best practices and ensure the highest quality and standards are applied.
• Ensure dynamic, incremental, and continuous delivery of the product that brings value to the business in an agile and sustainable manner.
• Interact with financial institutions, international banks and brokers, vendors and solution providers for new business requirements/initiatives.

Skillset Requirements

• A good team player who is independent, keen to learn, has strong analytical, problem solving and interpersonal skills.

• At least 4 to 6 years of working experience in the financial industry (either in Public Markets, or Private Markets), IT project management, software development, business analysis, and/or product management.

Must have experience in Financial instruments like – Equity , derivative etc.

• Hands on experience in conducting business analysis functions, product discovery, stakeholder management, solution designing, and software test planning.

• Good understanding of design principles and user experience (UX) design, and able to work effectively with designers in prototyping and translating ideas into effective business solutions.

• Hands-on experience in working with teams that operate in Agile methodologies, such as Scrum and Kanban.

• Experience in production support of front office applications is an added advantage.

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Tell employers what skills you have

Front Office
Kanban
Scrum
Business Analysis
Financials
Translating
UX Design
User Experience
Agile Methodologies
Agile
Product Management
Engineering Design
Analytical Problem Solving
Business Analyst
Stakeholder Management
Test Planning

Roles & Responsibilities

About the Client

A global leader in technology consulting and digital transformation, the client specializes in delivering cutting-edge solutions to optimize business performance. With a strong focus on cloud computing, data analytics, and AI-driven insights, they empower organizations across industries to drive innovation and efficiency. Their expertise in enterprise modernization ensures seamless scalability and operational excellence for businesses worldwide.

Location – Central

Contract duration – 12 months (renewable)

Job Description:

• Collaborate with senior consultants to gather and analyze client requirements, translating business needs into actionable technology solutions.
• Support the design and development of solutions, contributing to technical specifications, workflows, and functional requirements.
• Participate in data collection, analysis, and interpretation to provide insights that inform decision-making and strategy.
• Contribute to the creation of project documentation, including project plans, status reports, and client communications.
• Assist in facilitating workshops and presentations to stakeholders, ensuring clear communication of technical concepts.
• Participate in team meetings and brainstorming sessions to discuss solutions.

Good to Have:

• Understanding of Kafka and event driven architecture.
• Experienced in legacy system migration and/or been main PIC for CRs.
• Drove client-facing workshops.
• Ability to analyse and break down complex problems.
• Formulate solution/response using information gathered.
• Ability to identify areas for improvement and suggest solutions.
• Ability to work collaboratively in a team environment.
• Ability to write clear and concise technical and functional documentation.
• Basic understanding in SDLC.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Tell employers what skills you have

Digital Transformation
UAT
Microsoft Excel
Scalability
Operational Excellence
Cloud Computing
Business Analysis
Translating
SDLC
Technology Solutions
Strategy
Business Analyst
Data Analytics
Business Requirements