392 Community Services jobs in Singapore

We are seeking a dedicated and passionate professional to join our team as a Social Services Coordinator. As a key member of the team, you will be responsible for providing casework and counseling services to clients, developing and implementing social work intervention programs, and engaging with stakeholders to facilitate collaborative activities.

• Casework & Counselling: Engage with clients, assess their needs, provide intervention and evaluate practice.
• Group Work: Prepare and plan groupwork sessions/intervention, implement effectively and evaluate outcomes.
• Programme Development and Implementation: Design and deliver sound social work intervention programmes with clear programme logic model/theory of change.
• System Linkage, Analysis and Engagement: Interpret relevant policies/schemes, empower clients to access needed resources and facilitate collaborative activities with stakeholders.

Key Responsibilities:

• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Quick thinking, adaptable and responsive to change.
• Pleasant disposition with a willingness to learn.

Benefits:

• A supportive and dynamic work environment.
• Opportunities for professional growth and development.

Required Skills and Qualifications:

• Report Writing
• Clinical Supervision
• Referrals
• Volunteer Engagement
• Ability To Work Independently
• Dynamics
• Interpersonal Skills
• Healthcare
• Social Services
• Adaptable
• Interventions
• Administrative Support
• Team Player
• Case Management
• Disposition

Job Responsibilities:

1) To act as a local, accessible point of contact in agreed areas (east region):

• Build individual, family and community capacity and resilience through providing advice, information, connections and practical short-term support to anyone in the local community; and
• Build long-term relationships with between 40 to 60 individuals along with their families and carers to further their emotional growth.

2) To build strong partnerships with communities, agencies and services (including multi-disciplinary teams) to develop and increase their capacity to meet people's needs and those of their families and caregivers.

Connecting people (60%)

• To build and maintain effective working relationships with individuals, families and communities in a local area to explore not only what that good life look like but how to make it happen through developing local solutions to meet their goals.
• To exercise appropriate judgement and tact to provide just enough support to individuals and their families
• To promote opportunities for involvement, participation and contribution of individuals in a variety of ways.
• To support access to accurate, timely and relevant information and assist individuals, families and communities to access information through a variety of means.
• To promote self-advocacy and provide advocacy support, as required.
• To build and maintain effective partnerships with a wide range of colleagues and partners contributing to effective practice.

Community development and capacity building (15%)

• To actively develop partnerships with individuals, families, local organizations in the community and the broader community to promote more opportunities for contribution and build a more inclusive community.
• To develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities.

Administration and information management (10%)
- Organize and contribute administrative records in line with the policies and for the effective operation of the programme and team
- Ensure proper records are maintained for all introductions in the local area
- Provide any information and data for programme's reporting purposes Ensure the principles and practice of local area coordination are understood and communicated appropriately to individuals, families, communities, colleagues and partners
- Prepare appropriate reports and monitoring data to support programme evaluation, and to present information and provide advice within own area of expertise to support and influence decision making

Professional development and supervision (15%)

• Undertake training and development related to the position
• Participate effectively in supervision, performance and development process and reviews, team meetings, working groups and other meetings as required, with a view to ensuring personal and organizational continuous improvement
• Pursue development opportunities as agreed with the supervisor, and utilize the learning from these opportunities in practice Participate in the training of new employees, colleagues, and partner agencies where required to support the development of local area coordination

Job Requirements:

• Degree in any related disciplines, preferably healthcare or social work related.
• A minimum of 5 years' experience in healthcare, social services, or community services. Case Management experience is a preferred but not essential.
• Experience in positively engaging with individuals and families from diverse backgrounds and with differing needs and abilities, while maintaining a non-judgmental, person-focused approach.
• Knowledge of policies across health and social care services for people of all ages
• Excellent communication and negotiation skills to build and nurture trusting relationships and partnerships with a range of people and organizations at a personal, service and community level
• Experience of setting goals, managing own work and competing priorities, using initiative and exercising judgment

**Interested candidates please send your resume to:

Subject: Care Coordinator**

EA Personnel: Kate Leau Wei Xuan (R

Company Registration No.: 99C4599

The Social Work / Social Service Associate is responsible for supporting initial triage and screening, following-up with intervention plan as per the prescribed care plan under the guidance of the Supervisor, and conducting the engagement and preventive activities to the clients and/or caregivers in an individual or group based settings. He/She will be working closely with fellow colleagues (Social Worker, Counsellor, Psychologist, Programme Executive etc.)in the planning and implementation of targeted screening and cognitive stimulation activities, as well as to monitor clients' condition and progress.

A. Programme Implementation

i. Provide support to clients and/or caregivers through engaging them in meaningful activities such as cognitive stimulation activities or structured activities e.g. reminiscence, memory, linguistic and other appropriate activities) based on clients' interest.

ii. Support in the planning and organisation of structured preventive activities and/or programmes for the community, those at risk of dementia and mental health conditions and clients.

iii. Support in the monitoring the clients' conditions and progress, and escalate to the Supervisor for support.

B. Administration and Staff Development

i. Provide logistical or operational support for clients and/or caregivers.

ii. Ensure attendance in training and supervision sessions, where relevant, as part of the staff competency required by the CREST programme.

C. Other Duties

i. Any other duties, as assigned

*** Diploma in Social Work, Counselling, Psychology, or other fields related to healthcare and community care.

*** Preferably 2-3 years of healthcare/community care experience.

Job Summary:

The Executive Officer is responsible for handling enquiries and requests from applicants, directing them to the appropriate resources, and supporting the day-to-day administrative operations. This role is within a non-profit organization dedicated to promoting access to justice. It involves customer service, data management, and coordination with various stakeholders to ensure efficient service delivery in line with the organization’s mission.

Key Responsibilities:

The duties shall include but not be limited to the following:

Casework and Program Management

• Review and process legal aid applications, ensuring accuracy and completeness.
• Conduct triage assessments to determine applicant eligibility and appropriate scheme allocation.
• Follow up with applicants for missing documents and assist them in completing necessary forms.
• Schedule and coordinate interviews for applicants and liaise with interpreters when required.
• Conduct applicant interviews to gather comprehensive information for assessment.
• Manage case assignments by reaching out to volunteer lawyers and updating relevant case records.
• Track and monitor co-payments, following up with applicants on outstanding payments.
• Process appeals related to co-payment waivers and case rejections.
• Draft and dispatch letters to applicants, including those who are remanded.
• Oversee the closure of legal aid cases, ensuring all supporting documents are in order.
• Manage finance-related aspects of legal applications, including processing payments and grant reports.
• Extract, analyse, and interpret data to support case tracking and decision-making.

Client and Stakeholder Engagement

• Handle inquiries from applicants through various communication channels (e.g. phone, email and walk-ins).
• Provide first-line assistance to individuals seeking legal aid and direct them to appropriate resources.
• Facilitate the resolution of service user issues professionally and efficiently.
• Liaise with external agencies, legal professionals, and government bodies to coordinate casework and service delivery.
• Assist in managing legal clinics and other programs, working on a rostered basis when necessary.

Administrative and Operational Support

• Maintain accurate and up-to-date records in case management systems.
• Prepare reports and statistics for internal and external stakeholders, including grant-related reporting.
• Compile and submit daily and weekly reports summarizing key updates.
• Monitor interview and case schedules, ensuring clear communication with stakeholders.
• Provide secretariat support for committees, including meeting coordination, note-taking, and action tracking.
• Assist in process improvements, including reviewing and updating standard operating procedures (SOPs).

Intern Engagement and Onboarding

• Facilitate the onboarding process for interns, ensuring they receive clear guidance and training.
• Supervise and support interns in their roles, ensuring effective contribution to departmental goals.

Other Duties

• Undertake additional tasks as assigned by the Head of Department or Direct Supervisor as needed.

Qualifications & Skills:

• Bachelor’s degree.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other productivity tools.
• Prior experience in customer service or administrative roles is an advantage.
• Ability to work independently as well as in a team.

This role is ideal for individuals with a strong commitment to service excellence and administrative efficiency, and who are passionate about supporting access to justice within a non-profit setting.

Join to apply for the Social Work Associate role at Montfort Care

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

The Social Work Associate (SWA) assists in providing interventions and programmes, performing community development work, and upholding professionalism in social work. The SWA also helps coordinate casework, group work, and community development activities and programmes; supports community events and performs administrative tasks. The individual also works as part of a collaborative team with other agencies and ministries in the course of their work.

• Assist in coordinating casework, groupwork, and community development activities and programmes, supporting community events, and performing administrative functions
• Support the planning and implementation of programmes at the centre
• Assist in providing interventions and evaluations for programmes conducted
• Support community outreach activities and group work

Possess a Diploma in Social Work or other relevant qualifications from an accredited institution. Other disciplines can be considered.

• 1-2 years prior experience in Social Service Sector
• Fresh graduates are welcome to apply

• People-oriented and good interpersonal skills
• Excellent oral and written communication skills
• Ability to multi-task and work in a fast-paced and dynamic environment
• Keen interest in keeping up with evolving digital trends
• Analytical ability & problem-solving skills to analyze information quickly and accurately, and formulate decisions and make recommendations
• Committed and can-do attitude
• Effective report writing skills
• Team Player
• Only shortlisted candidates will be notified.

Entry level

Full-time

Other

Non-profit Organizations

• Review and analyse applications for admission, following established criteria. If any issues require further consideration, to flag them for discussion with the Senior Social Worker.

Care Planning:

• Develop individualized care plans in consultation with residents, families, and nursing team, with a focus on addressing social and emotional well-being.

Case Management:

• Handle non-complex cases of residents with manageable family dynamics or social issues.
• Gather and organize information relevant to case conferences and prepare supporting documents for potential transfers to step-down care facilities.
• Verify completeness of documents for means tests and financial assistance reviews, identify residents who may benefit from Medifund or other financial aid programs, and prepare the necessary forms.

Advance Care Planning (ACP) Facilitation:

• Facilitate discussions and documentation of Advance Care Planning (ACP) for residents when appropriate, ensuring their preferences and wishes are respected.

Community Resources:

• Assist residents and families in understanding and accessing essential community services and resources that can enhance their well-being.

Education , Training and Experience

• Diploma holder in Social Work.
• Minimum 1 year of relevant experience in social service/ welfare work is preferr
• Ability to converse in local languages so as to be able to communicate with residents and next-of-kin.
• Good interpersonal communication skills
• Good team player with positive attitude, caring and compassionate individual for the elderly.

Competency:

Must-have

• Case and Care Planning (Level 2)
• Casework Evaluation (Level 2)
• Casework Intervention (Level 2)
• Stakeholder Management (Level 2)

Good-to-have

• Collaborative Practices Across Disciplines and Sectors (Level 2)
• Diversity Awareness and Management (Level 2)
• Emergency Response and Crisis Management (Level 2)
• Ethics, Values and Legislation (Level 2)

Critical Core Skills

• Communication (Intermediate)
• Customer Orientation (Intermediate)
• Adaptability (Basic)
• Decision Making (Basic)

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website .

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Join us for a meaningful career in the social service sector!

What you’ll do as a Social Work Associate (1-Year Contract)!

Institution: National Healthcare Group Polyclinics

Family Group: Allied Health

We are looking for a compassionate individual to connect with adolescent patients and their caregivers. In this role, you will administer structured mental health assessment tools, perform basic biopsychosocial evaluations, and triage / refer the patients to the appropriate multidisciplinary team members. Additionally, you will provide psychoeducation and para-counseling to the patients and their caregivers.

Your responsibilities will also include initiating outreach to adolescent patients visiting the clinic and accompanying the Medical Social Worker on field visits when required. Administrative duties are also a key part of this role, including, managing email and phone inquiries related to the adolescent mental health program, maintaining data and scheduling meetings.

You may be required to support the Medical Social Worker with case management tasks for other patient profiles and projects when required.

• Administer structured mental health assessment tools and perform basic biopsychosocial evaluations.
• Triage and refer patients to the appropriate multidisciplinary team members.
• Provide psychoeducation and para-counseling to patients and their caregivers.
• Initiate outreach to adolescent patients visiting the clinic.
• Accompany the Medical Social Worker on field visits when required.
• Handle administrative duties: manage email and phone inquiries related to the adolescent mental health program, maintain data, and schedule meetings.
• Support the Medical Social Worker with case management tasks for other patient profiles and projects when required.

• Diligent, flexible and resourceful
• Highly motivated and service-oriented with excellent interpersonal and communication skills
• Able to work independently and as a team
• Willingness to work at a different polyclinic location from time to time
• Patient-focused with a genuine desire to make a difference
• Proficient in Computer skills and Microsoft Office applications
• Ability to thrive in a fast-paced environment
• Passion for a healthcare career and who is inspired to move ahead despite challenges

• Minimum 4 years of relevant working experience in working with adolescents will be an advantage
• GCE ‘A’ with pass in English and Mathematics
• Certificate/Diploma in community and social services or equivalent will be preferred

Job Description:

• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care

Job Requirements:

• Diploma with minimum 1 year of experience in social service agency
• Certificate in basic counselling skills or related skills will be added advantage