319 Community Services jobs in Singapore

Job Summary

We are seeking a highly organized and detail-oriented Church Office Administrator to manage the administrative functions of our church.

Job Responsibilities:

1) To act as a local, accessible point of contact in agreed areas (east region):

• Build individual, family and community capacity and resilience through providing advice, information, connections and practical short-term support to anyone in the local community; and
• Build long-term relationships with between 40 to 60 individuals along with their families and carers to further their emotional growth.

2) To build strong partnerships with communities, agencies and services (including multi-disciplinary teams) to develop and increase their capacity to meet people's needs and those of their families and caregivers.

Connecting people (60%)

• To build and maintain effective working relationships with individuals, families and communities in a local area to explore not only what that good life look like but how to make it happen through developing local solutions to meet their goals.
• To exercise appropriate judgement and tact to provide just enough support to individuals and their families
• To promote opportunities for involvement, participation and contribution of individuals in a variety of ways.
• To support access to accurate, timely and relevant information and assist individuals, families and communities to access information through a variety of means.
• To promote self-advocacy and provide advocacy support, as required.
• To build and maintain effective partnerships with a wide range of colleagues and partners contributing to effective practice.

Community development and capacity building (15%)

• To actively develop partnerships with individuals, families, local organizations in the community and the broader community to promote more opportunities for contribution and build a more inclusive community.
• To develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities.

Administration and information management (10%)
- Organize and contribute administrative records in line with the policies and for the effective operation of the programme and team
- Ensure proper records are maintained for all introductions in the local area
- Provide any information and data for programme's reporting purposes Ensure the principles and practice of local area coordination are understood and communicated appropriately to individuals, families, communities, colleagues and partners
- Prepare appropriate reports and monitoring data to support programme evaluation, and to present information and provide advice within own area of expertise to support and influence decision making

Professional development and supervision (15%)

• Undertake training and development related to the position
• Participate effectively in supervision, performance and development process and reviews, team meetings, working groups and other meetings as required, with a view to ensuring personal and organizational continuous improvement
• Pursue development opportunities as agreed with the supervisor, and utilize the learning from these opportunities in practice Participate in the training of new employees, colleagues, and partner agencies where required to support the development of local area coordination

Job Requirements:

• Degree in any related disciplines, preferably healthcare or social work related.
• A minimum of 5 years' experience in healthcare, social services, or community services. Case Management experience is a preferred but not essential.
• Experience in positively engaging with individuals and families from diverse backgrounds and with differing needs and abilities, while maintaining a non-judgmental, person-focused approach.
• Knowledge of policies across health and social care services for people of all ages
• Excellent communication and negotiation skills to build and nurture trusting relationships and partnerships with a range of people and organizations at a personal, service and community level
• Experience of setting goals, managing own work and competing priorities, using initiative and exercising judgment

**Interested candidates please send your resume to:

Subject: Care Coordinator**

EA Personnel: Kate Leau Wei Xuan (R

Company Registration No.: 99C4599

Job Summary:

The Executive Officer is responsible for handling enquiries and requests from applicants, directing them to the appropriate resources, and supporting the day-to-day administrative operations. This role is within a non-profit organization dedicated to promoting access to justice. It involves customer service, data management, and coordination with various stakeholders to ensure efficient service delivery in line with the organization’s mission.

Key Responsibilities:

The duties shall include but not be limited to the following:

Casework and Program Management

• Review and process legal aid applications, ensuring accuracy and completeness.
• Conduct triage assessments to determine applicant eligibility and appropriate scheme allocation.
• Follow up with applicants for missing documents and assist them in completing necessary forms.
• Schedule and coordinate interviews for applicants and liaise with interpreters when required.
• Conduct applicant interviews to gather comprehensive information for assessment.
• Manage case assignments by reaching out to volunteer lawyers and updating relevant case records.
• Track and monitor co-payments, following up with applicants on outstanding payments.
• Process appeals related to co-payment waivers and case rejections.
• Draft and dispatch letters to applicants, including those who are remanded.
• Oversee the closure of legal aid cases, ensuring all supporting documents are in order.
• Manage finance-related aspects of legal applications, including processing payments and grant reports.
• Extract, analyse, and interpret data to support case tracking and decision-making.

Client and Stakeholder Engagement

• Handle inquiries from applicants through various communication channels (e.g. phone, email and walk-ins).
• Provide first-line assistance to individuals seeking legal aid and direct them to appropriate resources.
• Facilitate the resolution of service user issues professionally and efficiently.
• Liaise with external agencies, legal professionals, and government bodies to coordinate casework and service delivery.
• Assist in managing legal clinics and other programs, working on a rostered basis when necessary.

Administrative and Operational Support

• Maintain accurate and up-to-date records in case management systems.
• Prepare reports and statistics for internal and external stakeholders, including grant-related reporting.
• Compile and submit daily and weekly reports summarizing key updates.
• Monitor interview and case schedules, ensuring clear communication with stakeholders.
• Provide secretariat support for committees, including meeting coordination, note-taking, and action tracking.
• Assist in process improvements, including reviewing and updating standard operating procedures (SOPs).

Intern Engagement and Onboarding

• Facilitate the onboarding process for interns, ensuring they receive clear guidance and training.
• Supervise and support interns in their roles, ensuring effective contribution to departmental goals.

Other Duties

• Undertake additional tasks as assigned by the Head of Department or Direct Supervisor as needed.

Qualifications & Skills:

• Bachelor’s degree.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other productivity tools.
• Prior experience in customer service or administrative roles is an advantage.
• Ability to work independently as well as in a team.

This role is ideal for individuals with a strong commitment to service excellence and administrative efficiency, and who are passionate about supporting access to justice within a non-profit setting.

Job Summary:

As a Family and Youth Development Professional, you will be responsible for delivering exceptional care and support to residents. This role requires a positive influence and a commitment to fostering the development of young individuals.

• Deliver high-quality care and support to residents
• Establish a positive relationship with residents and contribute to their growth and development
• Maintain a safe environment at all times
• Treat every resident with dignity, respect, and equality

Key Responsibilities:

• Provide daily care and supervision to residents
• Support residents in their basic needs and ensure they are well taken care of
• Participate in regular team meetings to discuss resident progress and provide updates on any concerns
• Collaborate with colleagues to achieve shared goals and objectives

Required Skills and Qualifications:

• Relevant diploma or degree qualification
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment

Benefits:

• Opportunity to make a positive impact on the lives of young individuals
• Challenging and rewarding work environment
• Frequent opportunities for professional development and growth

Additional Information:

This role is an excellent opportunity for fresh graduates looking to start their career in the sector. If you are passionate about working with young people and are committed to delivering exceptional care and support, we encourage you to apply.

The National University of Singapore (NUS) is a leading university centred in Asia. It is consistently ranked among the top 30 universities in the world and top two in Asia. Social Work is one of the oldest Departments in the Faculty of Arts and Social Sciences (FASS), which hosts 16 Departments covering a wide range of academic programmes in the Humanities, Social Sciences, Asian Studies and Language Studies. In this multi-disciplinary setting in Singapore’s flagship university, the Department of Social Work offers ample opportunities for cutting-edge curriculum and research initiatives on contemporary social work and social development. The Department has a strong focus on practice and practice-based research. It produces graduates who rise to be leaders in social services and social policy. The Department also values expertise in inter-professional education/practice.

The Department seeks faculty members who have expertise in one or some of the following areas: Social Work with vulnerable children, youths and adults; disability; ageing; social policy; group and community work; human service planning and administration; and inter-professional practice. The staff team is keen to attract those who are interested in developing expertise in practice frameworks and policies relevant to the Asian region, and in client/service user involvement.

We invite applications for Professor/Associate Professor with the possibility to assume Headship of the Department in future.

Applicants for the positions must:

1. Have a PhD in Social Work or a PhD in a related field with a Masters or Bachelor in Social Work;
2. Have strong research and publications;
3. Demonstrate an interest and ability to teach courses on community work and policies as well as contribute to research and scholarship;
4. Have recorded good leadership;
5. Applicants with a minimum of 5 years of practice experience after a Bachelor’s degree (BSW) or Master’s degree (MSW) in Social Work will be particularly welcome.

We offer a competitive remuneration package, including housing and travel benefits.

Evaluation of applications will continue until the vacancy is filled.

Please submit your full application through the CHRS Link:

• Full curriculum vitae detailing your academic history i.e. degrees obtained, scholarships and awards, postdoctoral and clinical/residency training (where applicable), and other study and research opportunities, employment history (academic and non-academic positions), all PhD and postdoctoral supervisors or any other senior authors with close and regular collaborations (full name and institution) should be listed, grants, invited talks.
• Teaching statement (max 3 pages).
• Research statement (max of 3 pages).
• Practice statement (max of 3 pages).
• Complete list of publications.
• Citation and impact analysis of research output (excluding self-citations and in the case of co-authored work, cross-citations, highlight papers with the highest citation counts, and creative works with high impact).
• Five key publications.
• Student feedback.
• A list of six proposed external reviewers.

and arrange for at least three academic letters of reference to be sent directly to the e-mail address:

Please send in your enquiries to Ms Wendy Lim at We regret that only shortlisted applicants will be notified.

Local Address:

Department of Social Work
Faculty of Arts and Social Sciences
National University of Singapore
Block AS3, Level 4, 3 Arts Link, Singapore
Website:

At NUS, the health and safety of our staff and students is one of our utmost priorities and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with student/staff/public members. Even for job roles that can be performed remotely, there will be instances where on-campus presence is required. With effect from 15 January 2022, based on Singapore’s legal requirements, unvaccinated workers will not be able to work at the NUS premises. As such, we regret to inform that job applicants need to be fully COVID-19 vaccinated for successful employment with NUS.

• Review and analyse applications for admission, following established criteria. If any issues require further consideration, to flag them for discussion with the Senior Social Worker.

Care Planning:

• Develop individualized care plans in consultation with residents, families, and nursing team, with a focus on addressing social and emotional well-being.

Case Management:

• Handle non-complex cases of residents with manageable family dynamics or social issues.
• Gather and organize information relevant to case conferences and prepare supporting documents for potential transfers to step-down care facilities.
• Verify completeness of documents for means tests and financial assistance reviews, identify residents who may benefit from Medifund or other financial aid programs, and prepare the necessary forms.

Advance Care Planning (ACP) Facilitation:

• Facilitate discussions and documentation of Advance Care Planning (ACP) for residents when appropriate, ensuring their preferences and wishes are respected.

Community Resources:

• Assist residents and families in understanding and accessing essential community services and resources that can enhance their well-being.

Education , Training and Experience

• Diploma holder in Social Work.
• Minimum 1 year of relevant experience in social service/ welfare work is preferr
• Ability to converse in local languages so as to be able to communicate with residents and next-of-kin.
• Good interpersonal communication skills
• Good team player with positive attitude, caring and compassionate individual for the elderly.

Competency:

Must-have

• Case and Care Planning (Level 2)
• Casework Evaluation (Level 2)
• Casework Intervention (Level 2)
• Stakeholder Management (Level 2)

Good-to-have

• Collaborative Practices Across Disciplines and Sectors (Level 2)
• Diversity Awareness and Management (Level 2)
• Emergency Response and Crisis Management (Level 2)
• Ethics, Values and Legislation (Level 2)

Critical Core Skills

• Communication (Intermediate)
• Customer Orientation (Intermediate)
• Adaptability (Basic)
• Decision Making (Basic)

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website .

Name *

Email *

Contact Number *

Position *

Address *

Resume *

Accepted File Types : .pdf, .doc, .docx and .ppt only.

Join us for a meaningful career in the social service sector!

Institution: National University Hospital

Job Description:

The Challenges

You will be working in a fast-paced environment with a team of helping professionals. You are required to assist the Medical Social Work team in casework, programs, and administrative support.

1. Direct work with patients including intake interviews, financial assessment and assistance, initial family assessment for care arrangement cases, home/agency visits.
2. Provide support to patients and their family members at the reception counter and through enquiry lines. Provide information and liaise with relevant MSWs to facilitate effective delivery of MSW services.
3. Process Medifund applications and submissions at CMMAS, to ensure quality and compliance.
4. Follow up on the utilization and disbursement of various applications of funds.
5. Monthly and quarterly reporting.
6. Keep track of departmental funds.
7. Process Medifund submissions and assure quality and compliance to criteria of Medifund applications of MSWs outside the department.

Job Requirements:

The Requirements

1. Diploma
2. Service-oriented and customer-focused
3. Good communication and interpersonal skills
4. Experience in related job scope will be an advantage

We regret that only shortlisted candidates will be notified.

Job Description:

• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care

Job Requirements:

• Diploma with minimum 1 year of experience in social service agency
• Certificate in basic counselling skills or related skills will be added advantage

• Facilitate the completion of Advance Care Plans (General ACP) for clients and ensure proper documentation.
• Maintain accurate records of ACP discussions and decisions, adhering to legal and regulatory requirements.
• Oversee scheduling and workload of locum ACP facilitators, including administrative support for incentive payments.
• Assist with recruitment, onboarding, and offboarding of locum staff.
• Lead and participate in community outreach events, workshops, and seminars to promote ACP awareness.
• Plan and conduct ACP awareness talks for the public, along with other related duties as assigned.

Requirement

• Possess a Diploma in Social Work or equivalent.
• Proficient in local languages and fluent in at least one local dialect.

To submit your application, please apply online - or call for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900