384 Community Liaison jobs in Singapore

• Develop and maintain good support and positive relations among organisations, stakeholders, and the public.
• Prepare and disseminate circulars to notify residents and stakeholders of work activities nearby.
• Conduct regular visits to residents/tenants affected and gather feedback.
• Participate in project meetings, conduct site condition surveys, prepare prevention/solution reports, and submit them to clients, consultants, and other parties involved.
• Maintain proper records of all public relation cases, correspondences, and communication materials.

• Bachelor's degree in Public Relations, Communications, or a related field.
• Proven experience in public relations, preferably in the construction sector.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Proficiency in public relations and media relations tools and software.

• Knowledge of construction industry practices and terminology.

We value excellent communication skills, strong relationships, and effective conflict resolution.

This is a challenging and rewarding role that involves building strong relationships with stakeholders and residents affected by projects. As a Community Liaison Specialist, you will be responsible for ensuring that all parties are informed and updated on project progress.

• Conduct regular site visits to gather feedback from residents and stakeholders, and provide updates on project progress.
• Prepare and submit regular reports to the Project Management Team, highlighting any issues or concerns raised by stakeholders.
• Liaise with Government authorities and other relevant stakeholders to ensure compliance with regulations and policies.

• A minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed.
• A WSQ Certificate in Service Excellence (Level 1) Certification, or equivalent.
• At least 3 years of experience in a related field, preferably in community relations or project management.
• Excellent communication and interpersonal skills.

As a Community Liaison Specialist, you will have the opportunity to work with a dynamic team and make a real difference in the community. You will also have access to ongoing training and development opportunities to help you grow in your career.

As a Public Relations Officer, you will be responsible for managing and attending to public or resident's complaints, enquiries, requests, feedback, and other related issues. You will also be liaising with various government bodies and stakeholders, arranging for water tests, conditional surveys, and defect works within the residents' units.

Key Responsibilities include:

• Resolve all public relation-related issues arising from projects.
• Manage and attend to public or resident's complaints, enquiries, requests, feedback, and etc.
• Liaise with various government bodies and stakeholders.
• Arranging for water test, conditional surveys, and defect works within the residents' units.
• Issuing of notices or service cards to residents regarding upcoming works schedule, work progress, power interruption, closure of car parks/roads, and etc.
• Attend weekly/monthly progress meetings and walkabouts.
• Preparation and submission of weekly updates and monthly Public Relations reports.
• Assist clients in running Public Relations programmes especially during festive sessions.

Requirements:

• Minimum Diploma in Mass Communication, Civil or Environmental Engineering or equivalent.
• At least 3-5 years of experience in handling public projects.
• Possessed matured personality with good understanding of construction activities.

The ideal candidate should possess excellent communication skills, be able to work independently, and have strong interpersonal skills. Additionally, proficiency in Microsoft Office and healthcare would be an advantage.

This is a fantastic opportunity for someone who is passionate about building relationships and communicating effectively with diverse groups. If you are looking for a challenging role that allows you to make a real impact, then this could be the perfect fit for you.

Client Engagement Officer is a dynamic role that requires a proactive and dependable individual to support the smooth functioning of facilities. This includes managing day-to-day operational and administrative tasks, coordinating maintenance schedules, conducting routine inspections, liaising with tenants, and handling basic office administration.

• Facility Maintenance: Assist with routine cleaning and maintenance of laundry machines, ensuring they operate efficiently. Monitor the laundry room for cleanliness and safety, reporting issues to the appropriate staff as needed.
• Financial Management Support: Conduct meter readings across all units for utilities (e.g., water, electricity) as directed. Record and log the readings into designated forms or Excel sheets. Support staff with tracking and management of records as necessary.
• Logistics and Maintenance Assistance: Support stock-taking, inventory organization, and assist with maintaining storage areas. Help with event setup and logistical support for community activities. Assist with routine safety, cleanliness, and security checks, as well as relocation of furniture and materials.
• Unit Inspections and Reminder Notifications: Support full-time staff in conducting unit inspections, carrying out and recording inspections. Send SMS, make calls, or issue reminder letters to tenants regarding scheduled inspections. Support with conducting patrol rounds, highlighting issues to the Client Engagement team or agency for follow-up or action as instructed.
• Client Engagement and Administrative Support: Assist with non-confidential administrative tasks such as data entry, filing, and sorting documents. Help distribute materials for events, manage sign-in sheets, and clean up after events. Address client feedback professionally and assist with inquiries, directing more complex issues to the relevant staff. Oversee vendor and contractor work, ensuring that tasks are completed to standard and report any issues to the Client Engagement team.
• Emergency Response: Assist with manning operations phone. Support staff as directed, such as informing them of urgent matters or relaying information. Support full-time staff as required during emergencies.

• Strong organisational, communication, and problem-solving skills.
• Ability to enforce rules while maintaining a supportive and collaborative tenant relationship.
• Familiarity with maintenance coordination, inventory tracking, and scheduling tasks.
• Proven physical fitness to manage the demands of routine manual tasks and emergency response.
• Proactive and dependable with an eye for detail. Adept at liaising with tenants and managing appointment schedules efficiently. Committed to upholding privacy, confidentiality, and compliance guidelines.

The successful candidate will have the opportunity to work in a dynamic environment with opportunities for professional growth and development.

We are seeking a Relationship Manager to fill this key role. The successful candidate will be responsible for attending to walk-in residents, updating feedback providers on actions taken, and utilizing the system to check past feedback cases or create new ones.

The ideal candidate will have experience in handling difficult people, possess good interpersonal skills, and work well under pressure. They should also be effective in written and verbal communication, able to attend cases on site independently, and IT savvy.

In this role, you will:

• Attend to all walk-in residents and update feedback providers on actions taken
• Utilize the system to check past feedback cases or create new cases
• Issue events/facilities booking permits as required
• Reply to feedback emails and calls
• Attend to cases on site, where required or instructed
• Be the first responder for any escalated cases
• Communicate with external agencies for cases