264 Collections Analyst jobs in Singapore

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Global Wealth (CGW)** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We're currently looking for a high caliber professional to join our team as **Officer, Recovery Collections Analyst** based in Singapore. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
+ We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
**In this role, you're expected to:**
+ Utilize advanced negotiation skills to resolve delinquency issues. Provide financial solution by assisting customer with their debt obligation (e. g. offering rewrite program, settlement program). Utilize computer software to document calls, analyze customer problems, and seek resolution. Utilize all available tools and technology to influence customer behavior with established procedures. Ensure proper collection actions by addressing the issue, including initiate legal actions, liaise with lawyer (for backend collections)
+ Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts
+ Handles issues on systems, process and participates in UAT as necessary. Provide feedback on project -related activities. Monitor errors to ensure adherence to audit and control processes. May recommend appropriate actions to resolve identified problems. May work with business teams to develop system process improvements and solutions
+ Responsible for performance analysis and probability of payment from customers, reducing the risk, improving performance of customers with higher balances owed. Requires the ability to interact with people in the business (Internal / External to collections).
+ Responsible for conducting interviews with clients to assess their situation and reach a negotiation
+ You must identify trends and business projections based on economic conditions
+ This position leverages the combination of quantitative skills to maximize recovery while maintaining operational quality and ensuring a positive experience with the client.
+ Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Ideally 2 years experience in Collection
+ Candidates without prior experience are also welcomed to apply
+ Responsible, Analytical, Proactive, Adaptation, Organized, Teamwork, Work Under Pressure, Results Oriented.
+ Innovation and generation of proposals. Ability to adjust quickly to changes and reprioritization in the market
+ Bachelors degree
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Operations - Collections Default
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**Job Family:**
Core Collections
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**Time Type:**
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi ( .
View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .
View the EEO Policy Statement ( .
View the Pay Transparency Posting ( is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Roles & Responsibilities

Job Scope:

Perform credit analysis on new and existing accounts. Establish and maintain appropriate credit lines for new and existing customers in accordance with company's credit policy.

o Forecast the timing of expected receipts.

o Proactively contact customers on a regular basis to confirm payment status and timely resolve any outstanding disputes/issues to achieve monthly and quarterly collection targets.

o Review and release near-term orders that have been systematically placed on credit hold.

o Adjust and reallocate credit lines to accommodate a fluctuating backlog while also taking customer payment history into consideration.

o Work closely with internal parties including Sales Operations, Logistics, Legal, and Accounting.

o Closely monitor and report out on AR balances > 30 days past due.

o Work with the AR team to confirm how incoming payments should be applied.

o Assist with month-end reports including a review of AR balances to be reserved for potential bad debt.

o Perform periodically internal control activity document testing -Sarbanes Oxley.

o Providing support for AR audit confirmations

o Actively involved in projects/ system enhancement when assigned.

Requirements

o Bachelor's degree in a Business/Accounting

o Proficient with Microsoft Office.

o Located in Singapore

o Preferably at least 3 years of experience in commercial collections.

o Very strong verbal and written communication skills.

o Experience working with Oracle or other major ERP systems.

o Familiar with credit bureau reports.

For interested candidates, please send your updated resume:

Email:

Telegram: @Angie_TL

Whatsapp: +65 96272860

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599

Tell employers what skills you have

Microsoft Office
Oracle
ERP
Bank Reconciliation
Accounting
Sales Operations
Financial Statements
Audit
Able To Work Independently
Credit Analysis

Roles & Responsibilities

Location: Irving Road

Duration: 6 months contract

Salary: Up to $6000

Job Responsibilities:

• Perform credit analysis on new and existing accounts.
• Establish and maintain appropriate credit lines for new and existing customers in accordance with company's credit policy.
• Forecast the timing of expected receipts.
• Proactively contact customers on a regular basis to confirm payment status and timely resolve any outstanding disputes/issues to achieve monthly and quarterly collection targets.
• Review and release near-term orders that have been systematically placed on credit hold.
• Adjust and reallocate credit lines to accommodate a fluctuating backlog while also taking customer payment history into consideration.
• Work closely with internal parties including Sales Operations, Logistics, Legal, and Accounting.
• Closely monitor and report out on AR balances > 30 days past due.
• Work with the AR team to confirm how incoming payments should be applied.
• Assist with month-end reports including a review of AR balances to be reserved for potential bad debt.
• Perform periodically internal control activity document testing -Sarbanes Oxley.
• Providing support for AR audit confirmations
• Actively involved in projects/ system enhancement when assigned.

Job Requirements:

• Bachelor's degree in a Business/Accounting
• Proficient with Microsoft Office.
• Preferably at least 3 years of experience in commercial collections.
• Experience working with Oracle or other major ERP systems.
• Familiar with credit bureau reports.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Tell employers what skills you have

Microsoft Office
Oracle
Due Diligence
Analytical Skills
ERP
Accounting
Compliance
Sales Operations
Audit
Credit Analysis

Roles & Responsibilities

Location: Irving Road

Duration: 6 months contract

Salary: Up to $6000

Job Responsibilities:

• Perform credit analysis on new and existing accounts.
• Establish and maintain appropriate credit lines for new and existing customers in accordance with company's credit policy.
• Forecast the timing of expected receipts.
• Proactively contact customers on a regular basis to confirm payment status and timely resolve any outstanding disputes/issues to achieve monthly and quarterly collection targets.
• Review and release near-term orders that have been systematically placed on credit hold.
• Adjust and reallocate credit lines to accommodate a fluctuating backlog while also taking customer payment history into consideration.
• Work closely with internal parties including Sales Operations, Logistics, Legal, and Accounting.
• Closely monitor and report out on AR balances > 30 days past due.
• Work with the AR team to confirm how incoming payments should be applied.
• Assist with month-end reports including a review of AR balances to be reserved for potential bad debt.
• Perform periodically internal control activity document testing -Sarbanes Oxley.
• Providing support for AR audit confirmations
• Actively involved in projects/ system enhancement when assigned.

Job Requirements:

• Bachelor's degree in a Business/Accounting
• Proficient with Microsoft Office.
• Preferably at least 3 years of experience in commercial collections.
• Very strong verbal and written communication skills.
• Experience working with Oracle or other major ERP systems.
• Familiar with credit bureau reports.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Tell employers what skills you have

Microsoft Office
Oracle
Due Diligence
Analytical Skills
ERP
Accounting
Compliance
Sales Operations
Audit
Credit Analysis

Location: Irving Road

Duration: 6 months contract

Salary: Up to $6000

Job Responsibilities:

• Perform credit analysis on new and existing accounts.
• Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Forecast the timing of expected receipts.
• Proactively contact customers on a regular basis to confirm payment status and timely resolve any outstanding disputes/issues to achieve monthly and quarterly collection targets.
• Review and release near-term orders that have been systematically placed on credit hold.
• Adjust and reallocate credit lines to accommodate a fluctuating backlog while also taking customer payment history into consideration.
• Work closely with internal parties including Sales Operations, Logistics, Legal, and Accounting.
• Closely monitor and report out on AR balances > 30 days past due.
• Work with the AR team to confirm how incoming payments should be applied.
• Assist with month-end reports including a review of AR balances to be reserved for potential bad debt.
• Perform periodically internal control activity document testing -Sarbanes Oxley.
• Providing support for AR audit confirmations
• Actively involved in projects/ system enhancement when assigned.

Job Requirements:

• Bachelor’s degree in a Business/Accounting
• Proficient with Microsoft Office.
• Preferably at least 3 years of experience in commercial collections.
• Very strong verbal and written communication skills.
• Experience working with Oracle or other major ERP systems.
• Familiar with credit bureau reports.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Location: Irving Road

Duration: 6 months contract

Salary: Up to $6000

Job Responsibilities:

• Perform credit analysis on new and existing accounts.
• Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Forecast the timing of expected receipts.
• Proactively contact customers on a regular basis to confirm payment status and timely resolve any outstanding disputes/issues to achieve monthly and quarterly collection targets.
• Review and release near-term orders that have been systematically placed on credit hold.
• Adjust and reallocate credit lines to accommodate a fluctuating backlog while also taking customer payment history into consideration.
• Work closely with internal parties including Sales Operations, Logistics, Legal, and Accounting.
• Closely monitor and report out on AR balances > 30 days past due.
• Work with the AR team to confirm how incoming payments should be applied.
• Assist with month-end reports including a review of AR balances to be reserved for potential bad debt.
• Perform periodically internal control activity document testing -Sarbanes Oxley.
• Providing support for AR audit confirmations
• Actively involved in projects/ system enhancement when assigned.

Job Requirements:

• Bachelor’s degree in a Business/Accounting
• Proficient with Microsoft Office.
• Preferably at least 3 years of experience in commercial collections.
• Experience working with Oracle or other major ERP systems.
• Familiar with credit bureau reports.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Perform credit analysis on new and existing accounts, establishing and maintaining appropriate credit lines in line with company policies.
• Forecast timing of expected receipts and proactively contact customers to confirm payment status, resolve disputes, and achieve collection targets.
• Review and release near-term orders placed on credit hold.
• Adjust and reallocate credit lines to support backlog fluctuations, considering customer payment history.
• Collaborate closely with internal stakeholders including Sales Operations, Logistics, Legal, and Accounting.
• Monitor and report on AR balances exceeding 30 days past due.
• Work with the AR team to ensure accurate allocation of incoming payments.
• Assist with month-end closing activities, including review of AR balances for potential bad debt reserves.
• Conduct periodic internal control documentation testing
• Provide support for AR audit confirmations.
• Participate actively in assigned projects and system enhancements.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Roles & Responsibilities

• Perform credit analysis on new and existing accounts, establishing and maintaining appropriate credit lines in line with company policies.
• Forecast timing of expected receipts and proactively contact customers to confirm payment status, resolve disputes, and achieve collection targets.
• Review and release near-term orders placed on credit hold.
• Adjust and reallocate credit lines to support backlog fluctuations, considering customer payment history.
• Collaborate closely with internal stakeholders including Sales Operations, Logistics, Legal, and Accounting.
• Monitor and report on AR balances exceeding 30 days past due.
• Work with the AR team to ensure accurate allocation of incoming payments.
• Assist with month-end closing activities, including review of AR balances for potential bad debt reserves.
• Conduct periodic internal control documentation testing
• Provide support for AR audit confirmations.
• Participate actively in assigned projects and system enhancements.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Tell employers what skills you have

Front Office
Asset Management
Reserves
Due Diligence
Investment Banking
Economics
Accounting
Sales Operations
Financial Statements
Financial Modelling
Financial Analysis
Audit
Financial Services
Credit Risk
Credit Analysis

• Perform credit analysis on new and existing accounts, establishing and maintaining appropriate credit lines in line with company policies.
• Forecast timing of expected receipts and proactively contact customers to confirm payment status, resolve disputes, and achieve collection targets.
• Review and release near-term orders placed on credit hold.
• Adjust and reallocate credit lines to support backlog fluctuations, considering customer payment history.
• Collaborate closely with internal stakeholders including Sales Operations, Logistics, Legal, and Accounting.
• Monitor and report on AR balances exceeding 30 days past due.
• Work with the AR team to ensure accurate allocation of incoming payments.
• Assist with month-end closing activities, including review of AR balances for potential bad debt reserves.
• Conduct periodic internal control documentation testing
• Provide support for AR audit confirmations.
• Participate actively in assigned projects and system enhancements.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted