29 Cloud Storage jobs in Singapore
Cloud Storage Specialist
Posted today
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Job Description
Job Description
We are seeking an experienced Cloud Storage Specialist to join our team. As a Cloud Storage Specialist, you will be responsible for designing and deploying cloud storage solutions that meet the needs of our clients.
Your primary focus will be on traditional on-premises storage platforms, cloud service offerings in hybrid cloud environments, and excellent knowledge of AWS storage services. You will also have expertise in merger and acquisition storage migration projects in AWS, Azure, Synology, and Snowball.
You will work closely with our team to design and deploy AWS services using solution design and deployment approach. Additionally, you will be responsible for operational ITIL support processes and managing platform support KPIs.
Required Skills and Qualifications- 10-14 years of relevant IT technical experience in enterprise storage solutions, cloud providers, and Merger and accusation
- Hands-on experience leading storage merger and accusation data-migration projects as technical SME, and handling escalations as SME
- Experience with infrastructure, network, or security issues troubleshooting
- Proven experience working and supporting Hybrid cloud environments
- Experience with developing self-services using ServiceNow SRM
- Knowledge of observability tools such as Beyond compare, Prometheus, Grafana, Nobel9, or similar platforms
- Experience building solution using AWS Services Lambda, and CloudWatch etc.
- Expertise in Migration & Storage: NetApp, Nutanix, EMC, Synology, M365 migrations, Data Center to Cloud migration
- Experience in DevOps: Terraform, CloudFormation, Ansible, Jenkins, Git, CI/CD pipelines, Automation
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
OthersWe are an equal opportunity employer and welcome applications from diverse candidates.
Software Engineer, Google Cloud Storage
Posted 1 day ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Singapore
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree.
**Preferred qualifications:**
+ Experience with storage technologies/systems.
+ Experience with file systems.
+ Experience in building and maintaining infrastructure software in a distributed environment.
**About the job**
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Google Cloud Storage (GCS) Clients team mission is to provide first-party support for frameworks, enabling customers to run their Analytics and Artificial Intelligence/Machine Learning (AI/ML) workloads.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Contribute to the design and development of new features and performance improvements in GCS client software (e.g., SDKs, Command-line Interface (CLI), connectors) by writing codes.
+ Assist in benchmarking GCS client performance for key customer use cases. Run tests, analyze the results, and help implement code changes to address performance bottlenecks.
+ Work on debugging and resolving customer-reported issues. Learn to trace problems through the client stack and apply targeted fixes in the SDKs and connectors to improve the customer experience.
+ Improve the codebases by adding unit tests, fixing existing bugs, and implementing logging and metrics that help make the software easier to debug and maintain.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Senior Software Engineer, Google Cloud Storage
Posted 1 day ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Singapore
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 5 years of experience with software development in one or more programming languages.
+ 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
**Preferred qualifications:**
+ Experience with storage technologies.
+ Experience with AIML and Analytical workloads.
+ Experience in building and maintaining infrastructure software in a distributed environment.
**About the job**
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Google Cloud Storage is the foundational object storage for Google's cloud. This is a planet-scale distributed storage system manages exabytes of user data, trillions of objects, terabytes of traffic, and millions of queries per second, we are some of the world's largest enterprise companies to innovative startups across industries.
In this role, you will be responsible for software that enables high-performance access including GCS SDKs, the CLI, open-source connectors for Hadoop, Iceberg, and PyTorch, and GCS Fuse. Your mission is to provide first-party support for these frameworks, enabling customers to run their large-scale Analytics and AI/ML workloads. You will be re-architecting the software stack and expanding the integrations.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Design, code, and test improvements across the GCS client stack (SDKs, CLI, connectors). Focus on making direct code changes that improve performance, add features, and enhance the overall customer experience.
+ Systematically benchmark GCS client performance for critical AI/ML and analytics workloads. Use profiling and analysis to identify bottlenecks.
+ Debug complex, real-world customer issues. Analyze client-side behavior, trace problems through the stack, and implement robust code changes in the SDKs.
+ Enhance the telemetry and observability of the clients by adding structured logging and metrics that make it faster to diagnose future customer issues and understand performance characteristics in production environments.
+ Actively participate in code reviews, provide constructive feedback to team members and improve code quality across the team.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Staff Software Engineer, Google Cloud Storage
Posted 1 day ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Singapore
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in software development.
+ 5 years of experience in testing and launching software products.
+ 3 years of experience with software design and architecture.
**Preferred qualifications:**
+ Experience with storage technologies.
+ Experience with Artificial Intelligence/Machine Learning (AI/ML) and investigative workloads.
+ Experience in building and maintaining infrastructure software in a distributed environment.
**About the job**
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Google Cloud Storage (GCS) Clients team mission is to provide first-party support for these frameworks, enabling customers to run their Analytics and Artificial Intelligence (AI/ML) workloads. We are re-architecting the software stack and expanding the integrations.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Lead the architectural design of GCS client software (SDKs, connectors), with a focus on creating a seamless, low-friction developer experience. Define the technical roadmap for improving usability and drive adoption of GCS features.
+ Define and lead the strategy for benchmarking, engaging analysis, and performance optimization across all GCS clients.
+ Drive the debugging of systemic issues and translate the insights into architectural improvements.
+ Lead design and code reviews, establish engineering excellence. Ensure the team's output is architected and maintainable.
+ Set the technical standard for the team by mentoring other engineers for debugging, performance optimization, and writing customer-centric client code.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Technical Project Manager - Infra, Cloud, Storage
Posted today
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Job Description
We are seeking a skilled Technical Project Manager with experience working on projects focusing on IT infrastructure, cloud computing, hosting, compute and storage solutions. You will use your excellent organizational skills and your ability to manage multiple projects simultaneously.
Key Responsibilities
Project Management:
Lead and manage multiple projects related to hosting, compute, and storage from initiation through completion, ensuring they are delivered on time, within scope and within budget.
Stakeholder Communication:
Act as the primary point of contact for project stakeholders, providing regular updates and ensuring alignment with project goals.
Resource Allocation:
Coordinate with various teams to allocate resources effectively and efficiently, ensuring optimal utilization.
Risk Management:
Identify potential risks and develop mitigation strategies to ensure project success.
Documentation:
Maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations.
Vendor Management:
Collaborate with external vendors and service providers to ensure project requirements are met and service levels are maintained.
Key Experience Required
3+ years as a Technical Project Manager
Experience with virtualization technologies and infrastructure-as-a-service (IaaS).
Knowledge of data storage solutions, including SAN, NAS and cloud storage.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Problem-solving and critical-thinking abilities
Certifications: PMP, PRINCE2, or equivalent project management certification is preferred.
Adam Davies
Partner
Technology 'recruitment & search'
Menrva Group, Singapore
Registered Agent R
Company EA License 19S9808
Company Registration K
MENRVA PTE. LTD.
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Senior Infrastructure Engineer (Cloud Storage and Backup) (Contract)
Posted today
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Job Description
We are seeking an experienced Technical Lead to oversee our storage, backup, and cloud operations, combining traditional enterprise storage expertise with modern cloud infrastructure management. This role will lead technical initiatives across our hybrid storage environment, ensure robust backup and recovery capabilities, and drive innovation in our cloud transformation journey, while ensuring smooth day-to-day operations.
The Technical Lead will be responsible for architecting, implementing, and managing enterprise storage and backup solutions while maintaining operational excellence.
Technical Leadership
Design and implement enterprise-wide storage and backup architecture spanning on-premises and cloud environments (Government Cloud)
Lead the strategic direction for storage and backup solutions, including cloud migration initiatives
Provide technical mentorship to team members and establish best practices
Drive automation and infrastructure-as-code initiatives for storage and backup operations
Manage a team of 2 storage engineers
Backup & Recovery Management
Design and maintain enterprise backup architecture
Develop and implement backup policies and retention strategies
Monitor backup success rates and investigate failed backups
Perform regular backup restoration testing and validation
Implement and maintain disaster recovery procedures
Optimise backup windows and resource utilisation
Configure and maintain backup reporting and monitoring systems
Ensure compliance with data retention policies and regulatory requirements
BAU Operations & Support
Manage daily storage and backup operations, including provisioning, monitoring, and troubleshooting
Handle incident management and provide 24x7 on-call support when required
Perform regular health checks and preventive maintenance
Execute backup and recovery operations, ensuring data integrity and availability
Monitor storage capacity and performance metrics
Process and fulfil service requests within agreed SLAs
Maintain up-to-date documentation of all operational procedures
Conduct regular system patching and firmware updates
Generate periodic reports on storage utilisation and performance
Operations Management
Oversee the management of Hitachi storage systems and Commvault backup infrastructure
Architect and implement cloud storage and backup solutions across multiple platforms
Develop disaster recovery and business continuity strategies
Establish and maintain storage and backup performance metrics
Create and maintain technical documentation and operational procedures
Participate in change management processes and maintenance windows
Innovation and Strategy
Work closely with cloud engineering team to evaluate and adopt newer technologies in storage domain
Lead proof-of-concept initiatives for new storage and backup solutions
Develop roadmaps for storage and backup modernisation using available cloud technology.
Optimise storage and backup costs across hybrid cloud environments
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum 8 years of experience in enterprise storage and backup administration, with at least 3 years in a technical leadership role
Extensive experience with Hitachi storage systems and Commvault backup solutions
AWS Certified Solutions Architect Professional certification (Required)
AWS Storage Specialty certification (Preferred)
Government Cloud backup and storage operations experience (Preferred)
Proven experience in storage and backup automation
Advanced knowledge of storage networking protocols and backup technologies
Technical Skills
Enterprise Storage: Hitachi Vantara storage systems, SAN/NAS architectures
Backup Solutions: Commvault administration and architecture, enterprise backup methodologies
Data Protection: Experience with various backup types (full, incremental, differential)
Cloud Platforms: AWS storage services including S3, EBS, EFS, FSx, Storage Gateway
Strong experience with AWS backup and disaster recovery services (AWS Backup, S3 lifecycle policies, Cross-Region Replication)
Working knowledge of Azure fundamentals and storage services (for future initiatives)
Cloud backup solutions
Automation: PowerShell, Python, or similar scripting languages
Infrastructure as Code:
Strong expertise in AWS CloudFormation and Terraform, or equivalent
ITIL processes and practices
Professional Qualifications
Hitachi Vantara Certified Professional or equivalent storage brand professional certifications (Required)
Commvault Certified Professional or equivalent backup software certifications (Required)
AWS Certifications :
AWS Certified Solutions Architect Professional (Required)
AWS Storage Specialty (Preferred)
Azure Fundamentals certification (Preferred)
ITIL certification (Preferred)
Personal Attributes
Strong analytical and problem-solving capabilities
Excellent project management and organisational skills
Outstanding written and verbal communication abilities
Proven leadership experience in technical environments
Ability to work effectively under pressure and manage multiple priorities
Strong service-oriented mindset with focus on operational excellence
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
This is a 3-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.
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Storage Solutions Consultant
Posted today
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Job Description
As a key player in designing and delivering enterprise storage solutions, you will work on storage area networks , network-attached storage , data protection, and disaster recovery systems for clients. You will collaborate with account teams to drive new business opportunities in a high-growth environment.
Key Responsibilities include:
- Leading technical design and architecture of storage solutions including planning, configuration, and implementation.
- Collaborating closely with sales teams to identify new opportunities and provide strategic guidance on storage infrastructure for maximum value creation.
- Developing comprehensive technical proposals, configuring Bills of Materials, and creating pricing models for optimal solution delivery.
- Presenting the benefits of our storage products and services to prospective customers and partners through compelling presentations and pitches.
- Managing the presales phase of tender responses and ensuring timely proposal submission to meet client expectations.
- Collaborating with product teams and vendors to deliver integrated storage solutions that meet customer needs and preferences.
- Conducting training sessions on new storage technologies and solution benefits to enhance client understanding and adoption.
Requirements:
- Bachelor's degree in Computer Science or Information Technology.
- Proven track record in presales roles with focus on enterprise storage solutions and expertise in managing technical sales proposals.
- Strong technical knowledge of storage systems from major vendors and solid understanding of virtualization and cloud storage architectures.
- Experience in developing pricing strategies and creating cost-effective solutions for clients.
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Storage Solutions Architect
Posted today
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Job Description
We are seeking a skilled Storage Solutions Architect to lead our storage infrastructure initiatives. As a key member of our team, you will be responsible for designing, implementing, and managing enterprise storage solutions across multiple platforms.
About the Role- Design and implement storage solutions that meet business requirements, ensuring high availability, scalability, and performance.
- Manage and maintain existing storage infrastructure, including SAN/NAS configurations, replication, snapshots, and business continuity solutions.
- Conduct performance tuning, capacity planning, and proactive monitoring using enterprise storage management tools.
- Collaborate with cross-functional teams to ensure seamless integration with other IT systems.
- Develop and maintain technical documentation, standards, and best practices for storage solutions.
- Strong knowledge of storage technologies, including SAN/NAS, FC/SATA, and cloud-based storage solutions.
- Experience with storage management software, such as Brocade Fabric Manager, Hitachi Command Suite, or similar tools.
- Excellent problem-solving skills, with ability to troubleshoot complex storage issues.
- Strong communication and collaboration skills, with experience working in a team environment.
- Ability to adapt to changing priorities and deadlines.
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
Customer Solutions Engineer, Database, Storage, Google Cloud
Posted today
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Job Description
Product area
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Job descriptionThe Google Cloud Support team guides customers through their cloud journey to help businesses grow. We help customers transform and evolve their business through the use of Google's global network, data centers, and software infrastructure. Google Cloud accelerates every organization's ability to digitally transform its business and industry.
In this role, you will guide customers on the migration of transactional database systems to Google Cloud Platform. You will work with customers to explain technical requirements and assist in designing, planning, managing, and troubleshooting the data migration process. You will travel to customer sites to deploy solutions and deliver workshops to educate and empower customers. You will work with Product Management and Product Engineering to build and drive excellence in the products.
Job responsibilities
- Act as a trusted technical advisor to customers and solve database migration issues.
- Create and deliver best practice recommendations, tutorials, blog articles, sample code, and technical presentations, tailoring approach and messaging to multiple levels of business and technical stakeholders.
- Analyze on-premises and cloud database environments and consult on the optimal design for performance and deployment on Google Cloud Platform.
- Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
- Participate in rotating on-call schedules including during nights, weekends and holidays to ensure prompt and proper resolution of customer-impacting technical tests, and travel up to 15% in-region for meetings and onsite delivery activities.
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in troubleshooting, advocating for customer needs, and managing technical issues including managing client-facing projects, and working with engineering and business services teams.
- Experience with database technologies (e.g., PostgreSQL, MySQL, SQL Server, Oracle).
- Experience in testing, maintaining, or launching software products including design, architecture, and coding software in Java, C++, or Python.
- Ability to communicate in English and Mandarin to support client relationship management in this region.
- Ability to work non-standard hours, including working weekends, night shifts, holidays as required.
- Experience in working with cloud databases (e.g., Remote DataStore (RDS), Aurora, DynamoDb, CloudSQL, Datastore, or Cloud Spanner), or storage (e.g., Google Customer Solutions (GCS) or Filestorage).
- Experience with database performance tuning and management tools for backup and recovery with data migration strategies and moving production systems to the cloud.
- Experience in query troubleshooting (e.g., isolating blocks of poor performing SQL, determining root cause, and developing remediation actions).
- Knowledge of system/network administrator of Linux/Unix or other Operating System.
- Knowledge of core data structures and concepts like HTTP, Web frameworks, and common Web Technologies.
Remediation
PostgreSQL
Data Structures
Google Cloud Platform
DynamoDB
Web Technologies
Product Engineering
Data Migration
Tailoring
SQL Server
Business Services
Google Cloud
Technical Presentations
Performance Tuning
C++
Top Customer Solutions Engineer, Databases/Storage, Google Cloud
Posted 3 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Singapore
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
X
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
+ 5 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
+ Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
+ Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
+ Experience working with distributed systems, including common solutions, design patterns, or best practices.
+ Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
**Preferred qualifications:**
+ Experience in crisis response or escalation management across multiple teams, with ability to influence momentum of incident response for critical customer issues.
+ Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform).
+ Experience developing developer tools (e.g., automation, testing, debugging).
+ Experience with SQL/NoSQL database administration, Google App Engine, open source software communities, cloud networking solutions, or distributed computing technology.
+ Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
+ Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling.
**About the job**
As a Top Customer Solutions Engineer, you will take initiative and own our large and important customer issues in addition to proactively helping improve customer experiences. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. In this role, you will provide a high-touch, dedicated service to our most critical customers with complex environments, aiming to anticipate their needs, optimize product performance, and enable customer success across complex environments.
The High Touch Support team's focus on proactive solutions and deep customer-centric supportability helps avoid issues, build stronger customer trust, and enable customers' continuous growth and long-term success on GCP. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale. Triage and handle technical escalations, including platform outages, technical issues, and executive concerns.
+ Develop an in-depth understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
+ Act as consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
+ Understand customer issues, advocate for their needs with internal teams, and find ways to improve the product and drive production.
+ Work as part of a team of developers/consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard work hours/shifts, and may include weekend work.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: