26 Cloud Communications jobs in Singapore
Salesforce Communications cloud with CPQ
Posted 2 days ago
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Job Description
- As a Salesforce Communication Cloud Specialist, you will be responsible for utilizing your strong experience with Salesforce Communications Cloud (formerly Vlocity) and its components, including OmniStudio, OmniScripts, DataRaptors, Vlocity CPQ, and Product Catalog. Your expertise in the Salesforce CRM platform, including Apex, Lightning, Visualforce, and LWC will be crucial for successfully integrating Salesforce with external systems using APIs, REST/SOAP, and middleware.To excel in this role, you should have a solid understanding of telecom product offerings such as mobile, broadband, IPTV, and VoIP services. Your familiarity with telecom-specific processes like service delivery, billing, provisioning, and customer care will enable you to deliver efficient solutions.Your problem-solving and analytical skills will be key in analyzing business requirements and designing scalable, integrated solutions. You should possess strong troubleshooting abilities to address issues related to order processing, fulfillment, and service activation effectively.Excellent communication and interpersonal skills are essential for collaborating with clients, stakeholders, and internal teams. Your ability to thrive in a fast-paced environment and manage multiple projects simultaneously will be critical to your success in this role.Preferred certifications include Salesforce Certified Administrator, Salesforce Certified Platform Developer I/II, and Salesforce Certified Industries CPQ Developer (formerly Vlocity Developer). Relevant telecommunications certifications would be a valuable addition to your profile.,
- Salesforce Certified Platform Developer III
- telecommunications certifications
- Salesforce Communications cloud with CPQ
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#J-18808-LjbffrCloud Services Manager
Posted today
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We are seeking an experienced Cloud Services Manager to lead our cloud services and IT systems portfolio. The ideal candidate will have a strong technical background and excellent leadership skills.
Cloud Services Manager
Posted today
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Job Description
Overview of the Role:
The IT Services Manager will play a pivotal role in overseeing the management of cloud services and IT systems, collaborating with stakeholders to align new and existing services with the company's IT strategy.
- Portfolio Management: Oversee the cloud services and IT systems portfolio, identifying opportunities for optimization, redesign, or process improvement.
- Stakeholder Engagement: Partner with stakeholders, vendors, and IT management to develop roadmaps and business processes.
- System Performance Monitoring: Monitor system health and performance based on key metrics to detect potential issues that may affect the user experience of cloud services and IT systems.
- Technical Culture Development: Contribute to a strong technical culture among the IT team and vendors, emphasizing technical excellence, continual stakeholder engagement, agility, and strong security.
Requirements:
- Education & Experience: Bachelor's degree in IT or a related field, with at least 3 years of experience, including 1 year as part of a team in architecting, troubleshooting, diagnosing, prototyping, gathering requirements, and/or supporting cloud services and IT systems.
- Skills & Qualifications: Proven ability to manage outsourced partners/vendors, excellent leadership, communication (written and oral), and interpersonal skills, working knowledge of agile methodologies or successfully delivering IT projects.
- Preferred Qualifications: Working knowledge or certifications in cybersecurity and Artificial Intelligence (AI), experience or working knowledge in cloud and system administration, PHP, JavaScript, Amazon Web Services (AWS) and its products.
Cloud Services Manager
Posted today
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Job Description
Job Title: Cloud Services Manager
We are seeking an experienced Cloud Services Manager to lead our cloud services and IT systems portfolio. The ideal candidate will have a strong technical background and excellent leadership skills.
Solutions Architect, Cloud Services
Posted 8 days ago
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Solutions Architect, Cloud Services page is loadedSolutions Architect, Cloud Services Apply locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted Yesterday job requisition id JR
Join us at NVIDIA as a Cloud Services Solutions Architect and help our customers and partners adopt end-to-end AI solutions in the cloud! As a Solutions Architect, you’ll design, configure and deploy AI Training and Inference solutions in Public Clouds, as well as in Private Clouds based on groundbreaking NVIDIA technology. You'll work with customers and partners to deploy and operationalize AI at scale by driving adoption for end-to-end Machine Learning and Deep Learning solutions in the cloud. If you are enthusiastic about projects that push the boundaries and mix latest Cloud technologies with revolutionary AI platforms, then read on!
What you'll be doing:
Build and deploy AI/ML solutions at scale using NVIDIA's AI software on cloud-based GPU platforms
Using your skills in AI, MLOps, ML engineering, DevOps, Kubernetes, and orchestration to deploy hybrid solutions
Work as customer technical specialist to address customer workload, security & privacy and architectural requirements and seek their technical challenges
Deliver customer on-boarding sessions and technical and architecture presentations with NVIDIA AI, Cloud and Networking technologies
Run and own Proof of Concepts (PoCs), introducing NVIDIA Cloud Solutions and integrating them to new and existing accounts
Debug SW issues, provide solutions to customers and report of bugs to NVIDIA’s product organization
Work with NVIDIA’s product and architecture teams by providing customer requirements, feedback and prioritization
What we need to see:
8+ years of foundational expertise in Engineering, Computer Science, Data Science, or a related field
Master’s Degree or Ph.D within Computer Science, Computer Engineering or similar field, or comparable work experience
3+ years of working experience in DevOps roles in the areas of Cloud Computing, Cluster Orchestration or AI Workloads
Substantial experience in an IT role or alike for HPC or large scale AI systems
In depth knowledge with orchestration platforms like Kubernetes, SLURM or OpenShift
Expertise in Deep Learning and Machine Learning, with experience using deep learning frameworks such as TensorFlow or PyTorch
Ideal candidate should understand how AI and HPC workloads interact with both HW and SW infrastructure
Strong written and oral communication skills with the ability to optimally collaborate with customers, management and engineering
Strong time-management and organization skills for coordinating multiple initiatives, priorities and implementations of new technology and products into very complex projects
Strong analytical and problem-solving skills
Good verbal communication and presentation skills in English
Ways to stand out from the crowd:
Working experience with major or tier-2 cloud service providers (such as AWS, GCP and Azure), or with AI Datacenter Providers or HPC Datacenters
Experience with AI frameworks and tools on GPUs
Ability and wiliness to travel to end customers
NVIDIA is widely considered to be one of the technology world’s most desirable employers with very competitive benefits. We have some of the most forward-thinking and innovative people in the world working for us. If you're creative and autonomous, we want to hear from you!
Similar Jobs (3) Senior Solutions Architect, Cloud Infrastructure and DevOps - NVIS locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted 30+ Days AgoSenior Solutions Architect, Infiniband and Networking Ethernet - NVIS locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted 30+ Days AgoSenior Solutions Architect, NVIS Customer Success and Partnership locations 2 Locations time type Full time posted on Posted 7 Days AgoNVIDIA is the world leader in accelerated computing.
NVIDIA pioneered accelerated computing to tackle challenges no one else can solve. Our work in AI and digital twins is transforming the world's largest industries and profoundly impacting society.
#J-18808-LjbffrCloud Services Operations Manager
Posted today
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Job Description
The Cloud Services Operations Manager will be a critical leader within our Cloud Shared Services team, responsible for the day-to-day operational excellence, stability, and continuous improvement of our multi-cloud (primarily AWS and Azure) environments. This role requires a strong blend of technical expertise in cloud operations, a deep understanding of IT service management (ITSM) best practices, and proven leadership skills to manage a team of cloud operations engineers. The successful candidate will ensure that our cloud services are delivered efficiently, securely, and in accordance with agreed-upon service level agreements (SLAs).
Key Responsibilities:
• Operational Leadership:
o Lead, mentor, and develop a team of cloud operations engineers, fostering a culture of continuous learning, collaboration, and high performance.
o Oversee daily operations of our multi-cloud environments (AWS, Azure, and others as applicable), ensuring high availability, performance, and reliability of all cloud services.
o Implement and enforce operational best practices, standards, and procedures for cloud infrastructure and platform management.
o Manage on-call rotations and ensure effective incident response and problem resolution.
• Service Management & Performance:
o Define, monitor, and report on key performance indicators (KPIs) and service level agreements (SLAs) for all cloud services.
o Proactively identify and address potential operational issues, performance bottlenecks, and capacity constraints.
o Drive continuous improvement initiatives to optimize cloud operations, reduce manual effort, and enhance service delivery.
o Collaborate with internal customers to understand their evolving needs and ensure our cloud services meet their requirements.
• Incident, Problem, and Change Management:
o Establish and mature robust incident management processes, ensuring timely resolution and effective communication during outages.
o Implement and manage problem management to identify root causes of incidents and prevent recurrence.
o Oversee change management processes for cloud infrastructure and services, ensuring proper planning, testing, and execution to minimize risk.
o Conduct post-incident reviews (PIRs) and implement corrective actions.
• Monitoring, Alerting, and Automation:
o Ensure comprehensive monitoring and alerting systems are in place for all cloud resources and services.
o Drive automation initiatives using Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM templates) and scripting (e.g., Python, PowerShell) to streamline operational tasks and improve efficiency.
o Develop and maintain runbooks and operational documentation.
• Cost Optimization & Governance:
o Monitor and optimize cloud spending, identifying cost-saving opportunities without compromising performance or reliability.
o Ensure adherence to cloud governance policies, security standards, and compliance requirements (e.g., ISO 27001, SOC 2, industry-specific regulations).
o Work closely with finance and procurement teams to manage cloud expenditures.
• Collaboration & Stakeholder Management:
o Partner closely with architecture, engineering, security, and development teams to ensure seamless deployment and operation of cloud services.
o Communicate effectively with internal stakeholders, providing regular updates on operational status, incidents, and improvement initiatives.
o Act as a subject matter expert for cloud operations within the organization.
Qualifications:
• Experience:
o 8+ years of progressive experience in IT operations, with at least 3-5 years in a dedicated cloud operations or SRE role focusing on AWS and Azure.
o 2+ years of experience leading and managing a team of operations engineers.
o Proven experience with large-scale, highly available, and fault-tolerant cloud environments.
o Extensive experience with cloud monitoring tools (e.g., CloudWatch, Azure Monitor, Datadog, Prometheus, Grafana).
o Strong practical experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, ARM templates).
o Proficiency in scripting languages (e.g., Python, PowerShell, Bash).
o Solid understanding of networking concepts (TCP/IP, DNS, VPNs, Load Balancing, Firewalls) in a cloud context.
o Experience with containerization technologies (e.g., Docker, Kubernetes) is a strong plus.
o Familiarity with CI/CD pipelines and DevOps principles.
• Certifications (Preferred):
o AWS Certified Solutions Architect - Associate/Professional
o Microsoft Certified Azure Administrator Associate / Azure Solutions Architect Expert
o ITIL Foundation or higher certification
• Skills:
o Exceptional leadership and team management skills.
o Excellent analytical, problem-solving, and decision-making abilities.
o Strong communication (written and verbal) and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
o Ability to work under pressure and manage multiple priorities in a fast-paced environment.
o Proactive, self-motivated, and results-oriented with a strong commitment to operational excellence.
o Understanding of financial management related to cloud services (FinOps principles).
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Solutions Architect, Cloud Services
Posted today
Job Viewed
Job Description
Solutions Architect, Cloud Services page is loaded
Solutions Architect, Cloud Services Apply locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted Yesterday job requisition id JR Join us at NVIDIA as a Cloud Services Solutions Architect and help our customers and partners adopt end-to-end AI solutions in the cloud! As a Solutions Architect, you’ll design, configure and deploy AI Training and Inference solutions in Public Clouds, as well as in Private Clouds based on groundbreaking NVIDIA technology. You'll work with customers and partners to deploy and operationalize AI at scale by driving adoption for end-to-end Machine Learning and Deep Learning solutions in the cloud. If you are enthusiastic about projects that push the boundaries and mix latest Cloud technologies with revolutionary AI platforms, then read on!
What you'll be doing:
Build and deploy AI/ML solutions at scale using NVIDIA's AI software on cloud-based GPU platforms
Using your skills in AI, MLOps, ML engineering, DevOps, Kubernetes, and orchestration to deploy hybrid solutions
Work as customer technical specialist to address customer workload, security & privacy and architectural requirements and seek their technical challenges
Deliver customer on-boarding sessions and technical and architecture presentations with NVIDIA AI, Cloud and Networking technologies
Run and own Proof of Concepts (PoCs), introducing NVIDIA Cloud Solutions and integrating them to new and existing accounts
Debug SW issues, provide solutions to customers and report of bugs to NVIDIA’s product organization
Work with NVIDIA’s product and architecture teams by providing customer requirements, feedback and prioritization
What we need to see:
8+ years of foundational expertise in Engineering, Computer Science, Data Science, or a related field
Master’s Degree or Ph.D within Computer Science, Computer Engineering or similar field, or comparable work experience
3+ years of working experience in DevOps roles in the areas of Cloud Computing, Cluster Orchestration or AI Workloads
Substantial experience in an IT role or alike for HPC or large scale AI systems
In depth knowledge with orchestration platforms like Kubernetes, SLURM or OpenShift
Expertise in Deep Learning and Machine Learning, with experience using deep learning frameworks such as TensorFlow or PyTorch
Ideal candidate should understand how AI and HPC workloads interact with both HW and SW infrastructure
Strong written and oral communication skills with the ability to optimally collaborate with customers, management and engineering
Strong time-management and organization skills for coordinating multiple initiatives, priorities and implementations of new technology and products into very complex projects
Strong analytical and problem-solving skills
Good verbal communication and presentation skills in English
Ways to stand out from the crowd:
Working experience with major or tier-2 cloud service providers (such as AWS, GCP and Azure), or with AI Datacenter Providers or HPC Datacenters
Experience with AI frameworks and tools on GPUs
Ability and wiliness to travel to end customers
NVIDIA is widely considered to be one of the technology world’s most desirable employers with very competitive benefits. We have some of the most forward-thinking and innovative people in the world working for us. If you're creative and autonomous, we want to hear from you!
Similar Jobs (3)
Senior Solutions Architect, Cloud Infrastructure and DevOps - NVIS locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted 30+ Days Ago Senior Solutions Architect, Infiniband and Networking Ethernet - NVIS locations Singapore, Singapore-Suntec Tower time type Full time posted on Posted 30+ Days Ago Senior Solutions Architect, NVIS Customer Success and Partnership locations 2 Locations time type Full time posted on Posted 7 Days Ago
NVIDIA is the world leader in accelerated computing.
NVIDIA pioneered accelerated computing to tackle challenges no one else can solve. Our work in AI and digital twins is transforming the world's largest industries and profoundly impacting society.
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Unified Communications Analyst
Posted 13 days ago
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Overview
Join to apply for the Unified Communications Analyst role at Arthrex APAC .
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.
Main Objective: Responsible for Unified Communication / Telecommunication hardware and software, which includes design, development, execution, maintenance, and troubleshooting. Maintain liaison with outside vendors for hardware, software, circuit, and equipment orders as required.
Essential Duties and Responsibilities- Assist in the development and implementation of Unified Communications / Telecommunication solutions and enhancements.
- Analyze and recommend solutions, upgrades, and services for streamlining and process improvements.
- Support of multiple locations worldwide (domestic and international travel may be required).
- Implement, support, and test system patching, hardening, hardware/software upgrades, system updates, and break/fix activities on Unified Communications / Telecommunications equipment.
- Interact with internal and external customer groups to perform necessary Unified Communications / Telecommunications configuration, MACDs or repairs.
- Support of hardware/software maintenance to include troubleshooting, installation and upgrades for workstations and servers.
- Solve Unified Communications/Telecommunications issues. Ability to work with other Infrastructure teams and vendors to trouble shoot issues.
- Complete IT projects and end user support duties as assigned.
- Degree in Computer Science or related field preferred, or equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for the job required
- In depth knowledge of Unified Communications/Telecommunications operations, hardware, software, systems, and management
- 2 years of experience in Unified Communications / Telecommunications required
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Seniority level- Associate
- Full-time
- Information Technology
- Medical Equipment Manufacturing
Unified Communications Engineer
Posted today
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Job Description
Job Description
Do you love technology and thrive in a fast-paced IT environment?
Are you passionate about the intersection of collaboration, communication, and innovation?
Do you find yourself constantly exploring the latest tools that make hybrid work smarter and more seamless?
If you're energized by the idea of building cutting-edge meeting experiences, optimizing voice infrastructure, and proactively monitoring the tools that keep teams connected — we want you on our team.
We're looking for a Unified Communications Engineer who isn't just technically skilled, but who brings curiosity, ownership, and a desire to shape the way people work. In this role, you'll be a key player in ensuring our global communication ecosystem is reliable, modern, and forward-thinking.
Key Responsibilities
- Requires specialized in depth knowledge and expertise in multiple UC technologies to provide innovative solutions, solve complex problems, and influence strategy and process. Interprets internal and external business requirements to recommend best practices. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.
- Technical SME for 2 or more disciplines/technologies and/or processes, Identify and execute continuous improvement projects for existing systems, Recommend architectural changes as perceived needs arise, Serve as single-technology workgroup lead for operational contractors
- Resolve more complex problem tickets, Identify and resolve problem level tickets, Respond and lead multiple system outages, Support cross functional initiatives as required
- Defines and develops IT project portfolio management compliance KPIs. Coordinates project portfolio reivews, resource planning, and vendor performance reviews.
- Conducts internal/external reviews and audits, collaborating on internal and external expectations. Coordinates resolutions of audit findings.
- Monitors and reports on core IT compliance processes, including project and program management methodology and documentation.
- Manages contingent workers for both project and support Services and project execution. Responsible for timely onboarding, offboarding and renewal of contingent workers and review and approval of contingent workers timesheets. Enforces adherence to compliance processes and procedures.
Functional Knowledge
- Manage and support Microsoft Teams collaboration and voice platform, including Teams Rooms, Teams Phone, and voice integrations
- Troubleshoot and maintain voice infrastructure, including SIP, SBCs, gateways, QoS, and call flow analysis
- Support Crestron, Logitech, and BYOD-based meeting room environments globally
- Provide expert support across major platforms (Zoom, Webex, Google Meet) to ensure compatibility and best practices
- Own monitoring and alerting of UC environments using advance monitoring tools and industry BKM's
- Evaluate and implement emerging technologies to improve UC experience and reliability
- Develop documentation and training for IT and end users
- Collaborate with vendors and global teams for rollout and issue resolution
Unified Communications Analyst
Posted today
Job Viewed
Job Description
Overview
Join to apply for the Unified Communications Analyst role at Arthrex APAC .
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.
Main Objective: Responsible for Unified Communication / Telecommunication hardware and software, which includes design, development, execution, maintenance, and troubleshooting. Maintain liaison with outside vendors for hardware, software, circuit, and equipment orders as required.
Essential Duties and Responsibilities
- Assist in the development and implementation of Unified Communications / Telecommunication solutions and enhancements.
- Analyze and recommend solutions, upgrades, and services for streamlining and process improvements.
- Support of multiple locations worldwide (domestic and international travel may be required).
- Implement, support, and test system patching, hardening, hardware/software upgrades, system updates, and break/fix activities on Unified Communications / Telecommunications equipment.
- Interact with internal and external customer groups to perform necessary Unified Communications / Telecommunications configuration, MACDs or repairs.
- Support of hardware/software maintenance to include troubleshooting, installation and upgrades for workstations and servers.
- Solve Unified Communications/Telecommunications issues. Ability to work with other Infrastructure teams and vendors to trouble shoot issues.
- Complete IT projects and end user support duties as assigned.
Education and experience
- Degree in Computer Science or related field preferred, or equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for the job required
- In depth knowledge of Unified Communications/Telecommunications operations, hardware, software, systems, and management
- 2 years of experience in Unified Communications / Telecommunications required
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology
Industries
- Medical Equipment Manufacturing