208 Clinical Operations jobs in Singapore

Jobscope

• Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
• Responsible achieving patients satisfaction targets.
• Responsible devising innovative services to continually improve service and delight patients.
• Manage and responsible for a group of clinic staff manpower schedule and leave.
• Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
• Implement and effective appointment management system and monitor performance.
• Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
• Manage patients' complaint and service recovery.
• Disseminate and implement hospital's policy and procedure.
• Oversee the documentation of procedures/ processes that they are in line with MOH directive and meet the regularly directives

Requirements

• Min Degree in any related course of studies (Lifescience, Chemistry, Business, Biomedical science, etc)
• Have experience managing large number of people
• Candidates without experience are welcome to apply as training will be provided
• Open to Office hours, 5.5 days

ALL qualified candidates, please send in your resume to:



Tricia Celestine Goh (R )

Recruit Express Pte Ltd

Company Reg. No. W | EA License Number: 99C4599

Location: WEST

Working Hours: Mon - Fri Office Hours

In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care.

Responsibilities

1. Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
2. Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
3. Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
4. Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
5. Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
6. Prepare business cases to seek approvals for infrastructure growth and associated funding.
7. Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
8. Prepare of periodic reports to update the Committee on the progress of the project.
9. Organize and lead activities in relation to the development of the Hospital
10. Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
11. Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
12. Raise procurement and payment requests as required.
13. Any other projects/tasks assigned by the Reporting Officer.

Requirements

• Min Bachelor's degree in healthcare administration, business administration, or a related field.
• No experience required as training provided

Interested candidate, kindly send a copy of your resume to

Adeline Lim Xin Ying (R )

Email Address:

Recruit Express Pte Ltd

EA Licence No: 99C4599

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.
Overview
The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice. The role drives service quality, compliance, system improvements, and cross‐functional efficiency.
Key Responsibilities
Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
Develop and track key performance indicators to optimize resource use.
Identify service gaps and lead process improvements.
Train staff to address service issues and implement alternative plans.
Design new patient‐centric services and improve workflows.
Lead User Acceptance Testing for new or updated patient service systems.
Ensure a comfortable and pleasant patient service environment.
Collaborate with doctors and support teams to resolve workflow and service challenges.
Leadership & Development
Drive change and align department goals with DPH business objectives.
Support staff development, quality improvement, and organizational projects.
Build and mentor a strong team with succession planning.
Take on additional responsibilities as assigned by the Head of Department.
Requirements
Bachelor’s degree in Business or a related field.
Minimum 5 years of experience in healthcare operations, with at least 3 years in a leadership role.
Proven ability to manage and motivate teams effectively with knowledge of hospital or hospice operations.
Strong analytical thinking, interpersonal, and communication skills.
Self‐directed, resourceful, and excellent problem‐solving abilities.
Ability to multitask and perform well in a fast‐paced environment.
Proficiency in computer software and understanding of statistics.
Compensation
The successful candidate can expect to earn up to $6,000 basic salary per month, commensurate with experience.
#J-18808-Ljbffr

Senior / Executive, Clinical Operations (Healthcare)
As a Senior / Executive, Clinical Operations (Healthcare), you will be responsible for the following duties:
Responsible for the effective management of assigned clinical service points across the continuum of care.
Oversee the daily operations of assigned clinical service points, including front counter services and administrative support functions.
Develop and implement innovative initiatives to improve service quality and enhance the patient experience.
Support the planning and rollout of new services.
Foster staff engagement and performance through regular communication, feedback, and development initiatives.
Facilitate timely dissemination of information, escalate operational issues, and propose practical solutions.
Contribute to institution-wide initiatives aimed at improving healthcare delivery and operational excellence.
Requirements:
Degree in any discipline
To apply, simply click on the ”apply” button in the job advertisement or alternatively, you can send in your resume via email:

We regret to inform that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777
Job specifics
Mid-Senior level
Full-time
Health Care Provider
Industries: Hospitals and Health Care, Public Health, and Community Services
#J-18808-Ljbffr

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice. The role drives service quality, compliance, system improvements, and cross-functional efficiency.

Key Responsibilities

• Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
• Develop and track key performance indicators to optimize resource use.
• Identify service gaps and lead process improvements.
• Train staff to address service issues and implement alternative plans.
• Design new patient-centric services and improve workflows.
• Lead User Acceptance Testing for new or updated patient service systems.
• Ensure a comfortable and pleasant patient service environment.
• Collaborate with doctors and support teams to resolve workflow and service challenges.

Leadership & Development

• Drive change and align department goals with DPH business objectives.
• Support staff development, quality improvement, and organizational projects.
• Build and mentor a strong team with succession planning.
• Take on additional responsibilities as assigned by the Head of Department.

Requirements

• Bachelor's degree in Business or a related field.
• Minimum 5 years of experience in healthcare operations, with at least 3 years in a leadership role.
• Proven ability to manage and motivate teams effectively with knowledge of hospital or hospice operations.
• Strong analytical thinking, interpersonal, and communication skills.
• Self-directed, resourceful, and excellent problem-solving abilities.
• Ability to multitask and perform well in a fast-paced environment.
• Proficiency in computer software and understanding of statistics.

The successful candidate can expect to earn up to $6,000 basic salary per month, commensurate with experience.

The Associate Executive provides high-level administrative and operational support to the department, focusing on tasks such as managing administrative function, ensuring compliance and improve service delivery. Requires exceptional organizational skills, attention to detail, and the ability to handle sensitive information with discretion.
MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC

• Manage calendars, schedule meetings, preparing reports and handling of administrative tasks for the section / department.
• Assist in data extraction, generation of performance reports, not limited to Balance Scorecards, and monitoring of key performance indicators for the section / department.
• Work collaboratively with various departments and stakeholders.
• Manage the on-boarding administrative works for new staff and off-boarding of resignee of the section / department.
• Organize and coordinate section/ department meetings, including preparing agendas and taking minutes.
• Perform any other administrative duties to support the section/ department.

(B) GENERAL

• Support all corporate activities.
• Foster continuous improvement as our way of life at improving processes to achieve operational excellence.
• Perform any other duties as assigned by Reporting Officer

JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE
· Minimum GCE “A” level or Diploma in any discipline
· Prior experience in Executive Assistant position will be advantageous but not a pre-requisite.
· Good verbal and written communication skills.
· A team player who can collaborate well and work efficiently under tight deadlines in a fast-paced dynamic environment, and able to work independently.
· Self-motivated and driven, enthusiatics about learning on the job and willing to go the extra mile to see things through.
(B) SPECIALISED TRAINING
· Knowledge of computer software.
· Knowledge of statistics.
#J-18808-Ljbffr

Jobscope
Oversee daily clinic/hospital operations to ensure smooth, efficient service delivery
Manage patient flow, waiting times, and appointment systems
Ensure service excellence and adherence to quality standards
Lead and supervise frontline and support staff
Plan manpower deployment and ensure adequate coverage
Coach and upskill staff to maintain high performance and morale
Work closely with doctors, nurses, and allied health staff to support care delivery
Liaise with external partners, vendors, and government agencies as needed
Track KPIs such as patient satisfaction, service turnaround times, and resource utilization
Identify gaps and implement process improvements
Ensure compliance with healthcare regulations, SOPs, and safety protocols
Manage incidents and follow up with corrective actions
Support or lead projects such as new service rollouts, system upgrades, or space planning
Manage change initiatives to improve operations or adapt to new policies
Requirements
Min Degree in Business/ Lifescience / Nay related course of studies
Min 8 years of experience in Healthcare operations roles
Data analytical, communicative and able to handle stakeholders
All qualified applicants, please send in your resume to:

Tricia Celestine Goh (R )
Recruit Express Pte Ltd | Company Reg. No. W | EA License Number: 99C4599
#J-18808-Ljbffr

Our client is expanding their clinical operations team and is looking for a Clinical Research Associate / Clinical Operations Associate to support the planning and execution of ongoing and upcoming clinical studies. The head office is based in the United States, with a Singapore clinical research branch established in the western region of Singapore.

Key Responsibilities:

• Support day-to-day management and execution of clinical trials in Singapore
• Conduct and document site monitoring visits(pre-study, initiation, routine, and close-out)
• Assist in the development of trial protocols, CRFs, and related study documentation
• Coordinate ethics submissions and regulatory applications (IRB / HSA)
• Track investigational product and trial materials to ensure compliance with GCP and SOPs
• Provide project management support — tracking timelines, vendors, and procurement activities
• Collaborate closely with internal scientists, regulatory staff, and external clinical partners
• Oversaw coordination of project extensions with the CRO, facilitating communication between the Singapore and US headquarters, research centres, hospitals and pharmaceutical stakeholders

Requirements:

• Bachelor’s degree in Life Sciences, Medical Sciences, or related field
• 2–5 years of experience in clinical research, clinical operations, or trial coordination
• Practical experience in site monitoringand strong understanding of ICH-GCP
• Organized, meticulous, and proactive with excellent documentation habits
• Clear communicator with the ability to work independently in a small, agile team
• Exposure to project or program management is a plus

Why Join Us

• Be part of a mission-driven biotech tackling rare diseases from Singapore
• Work in a hands-on, cross-functional environment where your contributions matter
• Competitive salary and benefits package
• Growth opportunities into clinical operations, project management, or regulatory pathways

Overview
Assistant Manager, Clinical Operations (Healthcare)
In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.
Responsibilities
Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
Prepare business cases to seek approvals for infrastructure growth and associated funding.
Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
Prepare periodic reports to update the Hospital Committee on the progress of the project.
Organize and lead activities in relation to the development of the Hospital.
Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
Raise procurement and payment requests as required.
Any other projects/tasks assigned by the Reporting Officer.
Requirements
Minimum Bachelor's degree in healthcare administration, business administration, or a related field.
At least 3 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Senior Manager's position.
Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
Strong organizational and time management skills.
Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
Able to multi-task and work under a stressful environment.
Proficient in MS Office applications.
Location: West area
5 days, office hours
Interested applicants, please send your resume in MS Word to Kylie Ng Kai Wi (R ) at
Recruit Express Pte Ltd
EA License No. 99C4599
Company Reg. No. W
#J-18808-Ljbffr