59 Clinical Management jobs in Singapore

Overview
We are seeking a Senior Lead Clinical Research Associate to oversee clinical research compliance management across SingHealth institutions. In this role, you will ensure adherence to regulatory requirements including the Human Biomedical Research Act, Health Products Act, International Council for Harmonisation - Good Clinical Practice guidelines and relevant Standard Operating Procedures.
Responsibilities
Planning and conducting monitoring visits
Preparing comprehensive post-visit reports
Recommending preventive and corrective measures for compliance
Ensuring resolution of findings
Providing administrative support to departmental operations
Developing education programmes
Training new Clinical Research Associates
Providing supervisory monitoring and chairing department meetings
Qualifications
At least 10 years of relevant experience in clinical trials, including clinical trials monitoring with 4 years in a supervisory or management role
Strong interpersonal, leadership and communication skills (both verbal and written)
Demonstrated analytical, problem-solving and organisational skills
Ability to work independently and collaboratively, with proven capability to prioritise tasks and manage competing deadlines
Proficiency with Microsoft Office applications
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Jobscope

• Ensure smooth daily operations of Clinics including front counter services, administrative / operational matter to solve system and process problem
• Responsible achieving patients satisfaction targets.
• Responsible devising innovative services to continually improve service and delight patients.
• Manage and responsible for a group of clinic staff manpower schedule and leave.
• Provide appropriate induction, orientation, training and appraisal for clinic staffs so that they possess appropriate skills and knowledge to carry out their jobs.
• Implement and effective appointment management system and monitor performance.
• Doing project with clinic management system to integrate the appointment and queue system to mobile apps and web based.
• Manage patients' complaint and service recovery.
• Disseminate and implement hospital's policy and procedure.
• Oversee the documentation of procedures/ processes that they are in line with MOH directive and meet the regularly directives

Requirements

• Min Degree in any related course of studies (Lifescience, Chemistry, Business, Biomedical science, etc)
• Have experience managing large number of people
• Candidates without experience are welcome to apply as training will be provided
• Open to Office hours, 5.5 days

ALL qualified candidates, please send in your resume to:



Tricia Celestine Goh (R )

Recruit Express Pte Ltd

Company Reg. No. W | EA License Number: 99C4599

Location: WEST

Working Hours: Mon - Fri Office Hours

In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care.

Responsibilities

1. Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
2. Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
3. Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
4. Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
5. Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
6. Prepare business cases to seek approvals for infrastructure growth and associated funding.
7. Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
8. Prepare of periodic reports to update the Committee on the progress of the project.
9. Organize and lead activities in relation to the development of the Hospital
10. Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
11. Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
12. Raise procurement and payment requests as required.
13. Any other projects/tasks assigned by the Reporting Officer.

Requirements

• Min Bachelor's degree in healthcare administration, business administration, or a related field.
• No experience required as training provided

Interested candidate, kindly send a copy of your resume to

Adeline Lim Xin Ying (R )

Email Address:

Recruit Express Pte Ltd

EA Licence No: 99C4599

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.
Overview
The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice. The role drives service quality, compliance, system improvements, and cross‐functional efficiency.
Key Responsibilities
Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
Develop and track key performance indicators to optimize resource use.
Identify service gaps and lead process improvements.
Train staff to address service issues and implement alternative plans.
Design new patient‐centric services and improve workflows.
Lead User Acceptance Testing for new or updated patient service systems.
Ensure a comfortable and pleasant patient service environment.
Collaborate with doctors and support teams to resolve workflow and service challenges.
Leadership & Development
Drive change and align department goals with DPH business objectives.
Support staff development, quality improvement, and organizational projects.
Build and mentor a strong team with succession planning.
Take on additional responsibilities as assigned by the Head of Department.
Requirements
Bachelor’s degree in Business or a related field.
Minimum 5 years of experience in healthcare operations, with at least 3 years in a leadership role.
Proven ability to manage and motivate teams effectively with knowledge of hospital or hospice operations.
Strong analytical thinking, interpersonal, and communication skills.
Self‐directed, resourceful, and excellent problem‐solving abilities.
Ability to multitask and perform well in a fast‐paced environment.
Proficiency in computer software and understanding of statistics.
Compensation
The successful candidate can expect to earn up to $6,000 basic salary per month, commensurate with experience.
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Senior / Executive, Clinical Operations (Healthcare)
As a Senior / Executive, Clinical Operations (Healthcare), you will be responsible for the following duties:
Responsible for the effective management of assigned clinical service points across the continuum of care.
Oversee the daily operations of assigned clinical service points, including front counter services and administrative support functions.
Develop and implement innovative initiatives to improve service quality and enhance the patient experience.
Support the planning and rollout of new services.
Foster staff engagement and performance through regular communication, feedback, and development initiatives.
Facilitate timely dissemination of information, escalate operational issues, and propose practical solutions.
Contribute to institution-wide initiatives aimed at improving healthcare delivery and operational excellence.
Requirements:
Degree in any discipline
To apply, simply click on the ”apply” button in the job advertisement or alternatively, you can send in your resume via email:

We regret to inform that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777
Job specifics
Mid-Senior level
Full-time
Health Care Provider
Industries: Hospitals and Health Care, Public Health, and Community Services
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Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice. The role drives service quality, compliance, system improvements, and cross-functional efficiency.

Key Responsibilities

• Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
• Develop and track key performance indicators to optimize resource use.
• Identify service gaps and lead process improvements.
• Train staff to address service issues and implement alternative plans.
• Design new patient-centric services and improve workflows.
• Lead User Acceptance Testing for new or updated patient service systems.
• Ensure a comfortable and pleasant patient service environment.
• Collaborate with doctors and support teams to resolve workflow and service challenges.

Leadership & Development

• Drive change and align department goals with DPH business objectives.
• Support staff development, quality improvement, and organizational projects.
• Build and mentor a strong team with succession planning.
• Take on additional responsibilities as assigned by the Head of Department.

Requirements

• Bachelor's degree in Business or a related field.
• Minimum 5 years of experience in healthcare operations, with at least 3 years in a leadership role.
• Proven ability to manage and motivate teams effectively with knowledge of hospital or hospice operations.
• Strong analytical thinking, interpersonal, and communication skills.
• Self-directed, resourceful, and excellent problem-solving abilities.
• Ability to multitask and perform well in a fast-paced environment.
• Proficiency in computer software and understanding of statistics.

The successful candidate can expect to earn up to $6,000 basic salary per month, commensurate with experience.

Job Responsibilities:

• Work closely with Clinical Services, Clinical Heads, other staff members of Clinical Services, internal and external stakeholders.
• Liaise with MOH and other ministry statutory boards on all hospital licensing and inspection matters.
• Coordinate and conduct Internal Hospital Quality Audit and support Quality Assurance and Clinical Services Committees.
• Provide secretariat support for Patient Record Review Committee meetings.
• Conduct audit on medical case notes to ascertain the level of completeness of clinical documentation.
• Manage Hospital Dashboard Clinical Data base (Balance score Card/ Quality Indicators).
• Ensure and maintain the roster for "Doctors On-Call" in a timely and regular manner.
• Provide oversight on document control matters, work with internal stakeholders to coordinate/work on the development or update Clinical Services' SOPs in the hospital.
• Provide administrative and secretariat support (drafting meeting minutes) for various committees and ensure proper documentation of all meetings and follow-up.

Job Requirements:

• Experience in related areas (e.g. healthcare, clinical operations, finance) would be an advantage.
• Diploma or degree holder.
• Strong team player in a fast-pace environment with good interpersonal and communication skills (verbal and written).
• Keen eye for details.
• Adaptable, able to multi-task, work well independently and eager to learn.

Job Responsibilities:

• Work closely with Clinical Services, Clinical Heads, other staff members of Clinical Services, internal and external stakeholders.
• Liaise with MOH and other ministry statutory boards on all hospital licensing and inspection matters.
• Coordinate and conduct Internal Hospital Quality Audit and support Quality Assurance and Clinical Services Committees.
• Provide secretariat support for Patient Record Review Committee meetings.
• Conduct audit on medical case notes to ascertain the level of completeness of clinical documentation.
• Manage Hospital Dashboard Clinical Data base (Balance score Card/ Quality Indicators).
• Ensure and maintain the roster for “Doctors On-Call” in a timely and regular manner.
• Provide oversight on document control matters, work with internal stakeholders to coordinate/work on the development or update Clinical Services’ SOPs in the hospital.
• Provide administrative and secretariat support (drafting meeting minutes) for various committees and ensure proper documentation of all meetings and follow-up.

Job Requirements:

• Experience in related areas (e.g. healthcare, clinical operations, finance) would be an advantage.
• Diploma or degree holder.
• Strong team player in a fast-pace environment with good interpersonal and communication skills (verbal and written).
• Keen eye for details.
• Adaptable, able to multi-task, work well independently and eager to learn.

Jobscope

• Oversee daily clinic/hospital operations to ensure smooth, efficient service delivery
• Manage patient flow, waiting times, and appointment systems
• Ensure service excellence and adherence to quality standards
• Lead and supervise frontline and support staff
• Plan manpower deployment and ensure adequate coverage
• Coach and upskill staff to maintain high performance and morale
• Work closely with doctors, nurses, and allied health staff to support care delivery
• Liaise with external partners, vendors, and government agencies as needed
• Track KPIs such as patient satisfaction, service turnaround times, and resource utilization
• Identify gaps and implement process improvements
• Ensure compliance with healthcare regulations, SOPs, and safety protocols
• Manage incidents and follow up with corrective actions
• Support or lead projects such as new service rollouts, system upgrades, or space planning
• Manage change initiatives to improve operations or adapt to new policies

Requirements

• Min Degree in Business/ Lifescience / Nay related course of studies
• Min 8 years of experience in Healthcare operations roles
• Data analytical, communicative and able to handle stakeholders

All qualified applicants, please send in your resume to:

Tricia Celestine Goh (R )

Recruit Express Pte Ltd | Company Reg. No. W | EA License Number: 99C4599