48 Clinic Operations jobs in Singapore

We are seeking a highly organized and detail-oriented Clinic Administrator to join our team.

The successful candidate will be responsible for managing the day-to-day operations of the clinic, including inventory management, purchasing, and dispensing of medicines. They will also be responsible for handling electronic payments, banking-in, and month-end bookkeeping.

• Manage just-in-time inventory using Excel for inventory planning and updates
• Raise purchase orders for the purchase of medicines
• Purchase topicals, clinic essentials, stationeries, and Pcare
• Update topical and Pcare master files and price lists
• Track, confirm, and report the status of deliveries and unfulfilled purchase orders
• Handle electronic payments, banking-in, and month-end bookkeeping, including income/expenditure, accounts payable, bank statements, and transactions
• Assist doctors and other supervisory duties as required
• Dispense medicines (training provided)

To be successful in this role, you should have a minimum diploma qualification and strong experience in Excel, preferably with knowledge of spreadsheet formulas for inventory forecasting, checking medicine stock levels, and raising purchase orders.

We offer a competitive salary package and opportunities for professional growth and development.

Clinic Support Role

The primary objective of this position is to provide assistance and support to medical professionals in a busy clinic setting.

Key Responsibilities:

• Collaborate effectively with doctors and other staff members to ensure seamless daily operations at the clinic.
• Take on various clinic duties as required, prioritizing tasks efficiently to meet deadlines.
• Manage patient registration, handle phone calls for appointments and inquiries, and process insurance claims accurately.
• Support doctors during consultations and minor procedures, providing chaperone services when necessary.
• Maintain high standards of cleanliness and infection prevention in consultation rooms, checking equipment and consumables regularly.
• Dispense medications according to clinic guidelines, policies, and procedures.
• Deliver exceptional service quality, prioritizing patient safety above all else.
• Perform additional duties assigned by doctors, demonstrating flexibility and adaptability.

Requirements and Qualifications

• Proven experience working with Plato is essential; experience assisting patients with insurance claims is also advantageous.
• A minimum of 2 years' relevant working experience as a clinic assistant is required.
• Excellent communication skills, with a focus on providing translation support for patients, particularly in Chinese.
• An excellent customer service mindset and ability to work independently are essential.

Working Conditions and Benefits

• Immediate start available.
• Monday to Friday (8:30 am to 5:30 pm) and Saturday (8:30 am to 12:30 pm) operating hours.
• Mount Elizabeth Hospital location.

Job Overview

The clinic operations manager plays a pivotal role in ensuring the seamless execution of operational excellence and superb patient experience/satisfaction.

This role serves as the bridge between the headquarters team and the clinic team, requiring strong communication and interpersonal skills to facilitate effective collaboration.

Key Responsibilities:

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• Operational Excellence: Ensure clinic operational excellence and superb patient experience/satisfaction.
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• Point of Escalation: Serve as the point of escalation for all clinic matters (internal and external).
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• Data-Driven Approach: Employ a data-driven approach and provide relevant data for proactive management of clinic excellence.
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• Policy Development: Develop and implement operational policies, procedures, and best practices across clinics.
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• Collaboration: Work closely with medical operations leads to proactively address physician issues.
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• Compliance: Ensure compliance of clinic processes with necessary authorities and accreditation requirements.
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• Continuous Improvement: Proactively identify areas for improvement from an operational and workflow perspective.
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• Quality Assurance: Assist in the implementation of quality assurance/improvement efforts.
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• Manpower Management: Oversee manpower and rostering matters for clinics.
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Required Skills and Qualifications:

Minimally a diploma in a relevant field is required. Familiarity with the way of working of a clinic, ability to assist in clinic shifts when necessary, and relevant experience in the healthcare industry are advantageous.

A team player with good interpersonal and communication skills, familiar with various clinic management systems, technology-savvy, and computer-literate including use of Microsoft Office applications.

A can-do attitude and adaptability to situations are essential.

Skills Summary:

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• Healthcare Industry
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• Strategic Planning
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• Budgets
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• Leadership
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• Microsoft Office
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• TPA
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• Operational Excellence
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• Clinical Research
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• Healthcare
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• Clinical Development
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• Clinical Operations
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• Adaptable
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• Team Player
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• Hospitality
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Leadership

Lead a team of clinic operations executives, clinic managers, and clinic assistants. Drive the culture of the organization. Responsible for the ongoing retention and engagement of clinic staff.

Clinic Coordinator

Our clinic is seeking a skilled Clinic Coordinator to play a vital role in ensuring smooth operations, creating a welcoming environment, and supporting our medical team and patients.

Your Responsibilities:

• Ensure exceptional customer service by addressing patient needs with care and efficiency
• Oversee daily clinic operations to maintain high standards of efficiency and excellent patient care
• Manage patient appointments, scheduling, and registration with a friendly approach
• Handle billing, insurance claims, and Medisave submissions accurately
• Maintain patient records and ensure data confidentiality
• Provide front desk support, assisting with patient inquiries and concerns
• Coordinate with doctors, optometrists, and staff to optimize workflow
• Manage clinic inventory and ensure medical supplies are well-stocked
• Ensure compliance with regulatory requirements

Requirements:

• Diploma or degree in Healthcare Management, Business Administration, or related field
• Experience in clinic operations or healthcare administration preferred
• Strong organizational and multitasking skills to handle a dynamic environment
• Excellent communication and customer service skills to enhance patient experience
• A team player with the ability to work independently and take initiative

This is an opportunity for a dedicated professional to make a meaningful contribution to quality healthcare.

A key position in our healthcare organization is available for a highly skilled and motivated Clinic Operations Manager . As the primary point of contact for patient care, this role requires strong leadership and organizational abilities to manage clinic operations, support clinical teams, and ensure high-quality patient care.

• Manage appointments, patient flow, and staff rosters efficiently to maximize productivity.
• Handle second-tier patient escalations, escalating serious issues to supervisors as necessary.
• Assist doctors during patient treatments and examinations, ensuring a seamless and respectful experience for patients.
• Oversee patient records and documentation pre- and post-consultation, maintaining accurate and up-to-date information.
• Develop on-the-job training programs and curriculum to enhance staff skills and knowledge.
• Supervise frontline staff, monitoring performance and providing constructive feedback to meet daily key performance indicators.
• Promote quality improvement initiatives and collaborate with other departments to drive excellence in patient care.
• Register patients, liaise with stakeholders to provide exceptional service, and collect payments when required.

• Prior administrative or healthcare experience is advantageous.
• Strong computer skills, including proficiency in MS Office Advantage.
• An effective team player with excellent communication and interpersonal skills.
• Five and a half-day workweek: Monday to Friday and half-day on Saturdays, with one Saturday off per month granted after confirmation.

The Clinic Operations Director plays a pivotal role in supporting the management team in overseeing day-to-day clinic activities.

• Coordinate with stakeholders to implement and align operational policies with clinic functions, ensuring seamless Workplace Safety & Health (WSH) practices.
• Assist in developing and executing operational strategies, policies, procedures, and workflows, driving efficiency and service quality.
• Monitor clinic operations to ensure compliance, productivity, and customer satisfaction.

• Master's degree or higher, preferably in healthcare administration or a related field.
• Excellent communication and interpersonal skills, with the ability to engage effectively across departments and levels.
• Strong analytical and problem-solving skills, with experience in stakeholder engagement and relationship building.

To excel as a Clinic Operations Director, you must possess excellent leadership, communication, and problem-solving skills. You will be responsible for managing daily clinic operations, including coordinating with stakeholders, implementing operational strategies, and monitoring performance metrics.

What you'll be doing

• Manage overall clinic operations to ensure smooth and efficient workflows
• Oversee appointment scheduling, staff deployment, and resource allocation
• Ensure compliance with operational guidelines, policies, and procedures
• Serve as the first point of contact for handling public relations or escalated patient issues
• Support staff in managing difficult situations and maintaining discipline
• Monitor service performance and ensure timely submission of reports and clinical indicators

What we're looking for

• Bachelor Degree level in Healthcare Administration/ Business or related studies
• 2 - 3 years of similar experience in clinic or healthcare operations is preferred
• Strong leadership, communication, and problem-solving skills
• Able to work independently and in a team in a fast-paced environment
• Familiarity with healthcare systems and operational metrics is an advantage

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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Leadership Role in Clinic Operations

• We are seeking an experienced professional to oversee the smooth functioning and operations of clinics across Singapore.
• The successful candidate will be responsible for coordinating clinic appointments, staff deployment and resource allocation to ensure efficient service delivery.
• This role requires strong leadership skills to ensure compliance with established guidelines and procedures related to clinic services at all times.
• Key responsibilities include handling patient relations cases and assisting staff in dealing with challenging situations.
• The ideal candidate will maintain discipline in accordance with company policies.
• A timely submission of monthly reports and accuracy of clinical indicators tabulations is also expected.

Requirements

• A minimum Bachelor's degree in any field.
• Minimum 2 years' experience in private clinics or public healthcare settings.
• Excellent communication and interpersonal skills are essential.

Key Skills:

• Clinic management
• Leadership and team management
• Patient relations
• Staff deployment and resource allocation