5,418 Client Support Associate jobs in Singapore

• Handle incoming calls, messages, and inquiries via various communication channels.
• Provide comprehensive information about our treatments and products to clients.
• Assist clients in scheduling appointments, making changes to appointments, and sending reminders.
• Collaborate with the operations team to resolve client queries.
• Maintain client confidentiality and adhere to data protection regulations.
• Record client interactions and process client accounts.

• Experience in the beauty, wellness, or aesthetic industry is highly valued.
• Proven customer support experience or experience in the beauty services industry.
• Strong messaging and phone handling skills, along with active listening.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills.

Overview

Our client is a top-tier global trading platform seeking motivated professionals to join its trading client support team. This role offers direct exposure to fast-paced trading desks across FX, rates, equities, and commodities, with excellent career progression opportunities within global markets.

• Trade Execution Support: Provide hands-on support to traders and sales, ensuring smooth trade execution and resolution of client queries.
• Trade Lifecycle Monitoring: Accurately process and monitor trades through the full lifecycle.
• Risk & Issue Escalation: Proactively identify and escalate risks or operational issues.
• Collaboration & Process Improvement: Collaborate with sales, traders, operations, and technology teams to improve workflows and enhance client experience.

• 2–5 years of trading support or client services experience within global markets.
• Familiarity with FX, fixed income, or equities products.
• Strong problem-solving skills with high attention to detail under pressure.
• Excellent communication skills and ability to work in a high-energy environment.

Interested candidates should submit their resume to Jun Leong at , quoting the job title. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service

You will work closely with Relationship Managers (RMs) to support business development and client servicing activities, focusing primarily on institutional and corporate clients in the Middle East region. This role involves client onboarding, account management, compliance checks, and operational support to ensure seamless service delivery and enhance client experience.

• Assist Relationship Managers with new client onboarding and account opening processes.
• Perform account opening due diligence including KYC, AML, and Customer Due Diligence checks.
• Liaise with Front, Middle, and Back Office teams to ensure timely resolution of client issues and smooth pre- and post-sales support.
• Engage directly with clients to ensure accounts are fully set up and functional on trading platforms.
• Support RMs in executing marketing initiatives, client engagement activities, and business development plans.
• Maintain accurate records, documentation, and ensure compliance with regulatory requirements.
• Contribute to process reviews and workflow improvements to enhance efficiency and internal controls.
• Prepare periodic reports including business updates and marketing activity reports.
• Undertake ad-hoc projects and tasks as assigned.

• Diploma/Degree in Accountancy, Business, Finance, or related fields.
• Knowledge or experience in securities, derivatives, leveraged FX, or private banking will be an advantage.
• Strong command of English.
• Familiarity with the Middle East (particularly UAE) market is desirable.
• Willingness to travel when required.
• Strong interpersonal, communication, and analytical skills with a positive and meticulous approach.
• Ability to work under pressure and manage tight deadlines.
• Proficient in Microsoft Office applications.

Ready to make an impact? We'd love to hear from you Apply today by sending your resume to click apply now

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537

EA Personnel Name: Sherwin Wong | EA Personnel No: R

Overview
Our client is a top-tier global trading platform seeking motivated professionals to join its trading client support team. This role offers direct exposure to fast-paced trading desks across FX, rates, equities, and commodities, with excellent career progression opportunities within global markets.
Responsibilities
Trade Execution Support:
Provide hands-on support to traders and sales, ensuring smooth trade execution and resolution of client queries.
Trade Lifecycle Monitoring:
Accurately process and monitor trades through the full lifecycle.
Risk & Issue Escalation:
Proactively identify and escalate risks or operational issues.
Collaboration & Process Improvement:
Collaborate with sales, traders, operations, and technology teams to improve workflows and enhance client experience.
Qualifications
2–5 years of trading support or client services experience within global markets.
Familiarity with FX, fixed income, or equities products.
Strong problem-solving skills with high attention to detail under pressure.
Excellent communication skills and ability to work in a high-energy environment.
Application Process
Interested candidates should submit their resume to Jun Leong at , quoting the job title. Only shortlisted candidates will be contacted.
License No: 24S2395
Registration No: R
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
#J-18808-Ljbffr

• AWS + VB + allowance + medical

• 5 days work week

• Multiple locations (East/West)

Job Scopes:

• Prepare and manage shipping documentation
• Assist with customer's enquiry
• Liaise with air and sea carriers to arrange cargo movement
• Bookings for both air and sea freight shipments (import and export)
• Serve as point of contact for customers, carriers and internal teams
• Assist with customs clearance procedures and relevant documentation

Job Requirements:

• Secondary or Diploma qualification
• 2-4 years of experience in Logistics, Freight or Shipping
• Microsoft Office
• Good communication and interpersonal skills
• Able to work in a fast-paced environment

*** Sincere & Interested applicants, kindly forward your Updated resume (word doc format) via "Quick Apply" and CC: Allan (R ***

• Manage incoming Level 1 inquiries via email, and ticketing system (Zendesk), ensuring timely, accurate, and empathetic responses aligned with service level expectations.
• Foster a customer-focused, welcoming atmosphere within the service center, upholding brand's reputation for premium service and attention to detail.
• Schedule and coordinate installation and service appointments efficiently, liaising with internal teams to ensure smooth logistics and high customer satisfaction.
• Accurately log customer issues, perform initial diagnostics where applicable, and escalate complex technical matters to the appropriate internal teams for resolution
• Previous experience in IT helpdesk, or customer service environments.
• Familiarity with CRM/ticketing systems (e.g., Zendesk)
• Be confident and competent in using computers and digital tools, including email platforms, spreadsheets, and internal systems such as Zendesk, to manage customer interactions and support workflows efficiently.
• Detail-oriented with strong organizational and scheduling capabilities.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

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EVO Outsourcing Solutions Pte. Ltd

• RCB No K

• Assist to reply customer's messages
• Data Entry to update customer management system
• Other ad hoc duties assigned by Customer Service/ Superior

• Basic Excel Skills
• Comfortable to work in warehouse
• 5 days work week
• West area

Job Title: Customer Service Support Associate

Our organization is seeking a highly skilled and dedicated individual to fill the role of Customer Service Support Associate. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities and a customer-centric approach. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook, is also essential.

In addition to a competitive salary, we offer a range of benefits, including comprehensive training, opportunities for career advancement, and a dynamic work environment that fosters collaboration and teamwork.

We are an equal opportunities employer and welcome applications from diverse candidates who share our commitment to delivering exceptional customer experiences.

Responsibilities:

• To handle customer inquiries and resolve issues promptly and professionally
• To maintain accurate records and reports, ensuring data integrity and confidentiality
• To participate in ongoing training and development programs to enhance knowledge and skills
• To contribute to team goals and objectives, demonstrating a collaborative and supportive attitude

Requirements:

• Diploma or degree in Business Administration, Marketing, or related field
• At least 1 year of experience in customer service or a related role
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook

Benefits:

• Competitive salary
• Comprehensive training and development opportunities
• Dynamic work environment that fosters collaboration and teamwork

Overview

We are a professional beauty and wellness company providing facial, slimming and therapeutic massage services.

• Cold call customers to secure service bookings
• Customer service duties
• Reception duties
• Reminder calls
• Invoicing
• Day end sales settlement
• Willingness to work in a very challenging environment

• Outgoing, easy-going personality
• Enjoy talking to people and sociable
• Enjoy working in the Beauty and Aesthetic industry

Good salary + commission + allowance