121 Client Success Manager jobs in Singapore

**About Rimini Street, Inc.**Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.To learn more, please visit and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.**Position Summary**We are seeking an experienced **Client Success Manager** who will be responsible for managing and expanding the partnership with our clients. The right candidate will have an entrepreneurial spirit, a proven track record of Client Management or Business Development & Executive Relationships excellence with the ability to provide solutions and guidance to meet business objectives and taking business to the next level. You must have a passion for clients. We need someone that can be very hands-on, do whatever it takes to deliver value, develop relationships, and be a strategic thinker with the ability to create long-term relationships with our clients.As a **Client Success Manager** with Rimini Street, Inc., you’ll be managing a large portfolio of named clients – driving client lifecycle – leading to adoption, retention, cross-sell, advocacy, and client satisfaction across your portfolio.The **Client Success Manager** will report to the Director, Client Success and will be based in Singapore. Qualified candidates may work from a remote office, location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base.**Essential Duties & Responsibilities*** Focus on Retention, Cross-Sell, Client Advocacy & developing the business value-prop through RSI services offerings* Deliver and communicate ROI throughout the client lifecycle* Build C-level and executive relationships, establishing trusted advisor status* Drive growth, value, retention, and partnerships for our important clients to ensure active engagement and full recognition of ROI* Develop key account plans including retention strategies, cross-sell opportunities, power maps, client advocacy* Meet/Exceed quarterly quota targets (renewals/cross-sell/advocacy)* Create awareness and demand for Rimini Street products and services* Identify, cultivate, and engage on cross-sell opportunities within your portfolio for services and/or strategic solutions* Ensure client retention through actively driving retention strategy, retention content including ROI models and proposals, and assisting with retention sales execution* Provide ongoing proactive client management through executive business reviews, client onsite visits, executive relationships, and overall client communications* Build and foster our Client Champion Community. Secure client sales and marketing advocates, ensuring client referenceability and driving client participation in select client marketing programs, events, interviews, etc.* Implement and utilize current Social and Digital selling strategies to maximize opportunities via Social Networking platforms* Quarterback the team and coordinate across executive leadership, sales, service delivery, marketing, etc.**Additional Duties & Responsibilities*** Monitor client consumption of Rimini Street services with the support of standard dashboards* Maintain up-to-date client information in Salesforce.com and other systems* Provide detailed and timely status reporting to all management as requested* Assure client communications and escalations are performed on time, sufficiently and accurately**Location*** Remote – Singapore* Client travel as required (less than 20%)**Experience*** 10+ years’ experience in Consultative Sales, Account Management, or Business Development* Specific Industry expertise* Knowledge of the enterprise software industry* Specific experience with Oracle, SAP and/or Salesforce preferable* Experience dealing with CXO’s* Experience in managing a portfolio of clients in different industries* Experience in cross-selling – identifying opportunities through trusted advisor partnership with clients and ability to coordinate and lead cross-functional team to drive better results for cross-sell and retention, etc.* Experience in renewing and/or negotiating client support contracts* Experience in working with complex, multi-divisional, multi-geographical clients* Experience working with cross-functional teams (e.g., Sales, Renewals, Marketing, Services, etc.)**Skills*** Impressive executive presence and communication abilities* Demonstrated ability to provide proactive account management to a large portfolio of clients* Exceptional leadership, time management, facilitation, and organizational skills* Bias for action* Passion for technology and for being a part of a fast-growing technology company* Proven analytical and problem-solving abilities* Proven experience with Social and Digital selling techniques* Ability to create structure and prioritize tasks to best manage different situations* Strong documentation skills MS Office Suite (Word, Visio, Excel, and PowerPoint); Salesforce CRM, Smartsheet, etc.We are looking for talented, passionate people to help us build our future atOur work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:* Company
+ We dream big and innovate boldly.* Colleagues
+ We work with extraordinary people who create a culture of mutual respect and collaboration.* Clients
+ We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.* Community
+ We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.**Accelerating Company Growth*** Nasdaq-listed under ticker symbol
since October 2017* Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies* Over 2,000 team members in 23 countries* US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.To learn more about how Rimini Street is redefining the enterprise software support industry, visitPlease Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.
Unsolicited resumes will be ineligible for referral fees.In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose.We are looking for talented, passionate people to help us build our future at Rimini Street.
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Join to apply for the
Client Success Manager
role at
Rimini Street
We are seeking an experienced
Client Success Manager
who will be responsible for managing and expanding the partnership with our clients. The right candidate will have an entrepreneurial spirit, a proven track record of Client Management or Business Development & Executive Relationships excellence with the ability to provide solutions and guidance to meet business objectives and taking business to the next level. You must have a passion for clients, be hands-on, deliver value, develop relationships, and be a strategic thinker capable of creating long-term relationships with our clients.
Position Summary
As a
Client Success Manager
with Rimini Street, you’ll manage a large portfolio of named clients – driving client lifecycle from adoption to retention, cross-sell, advocacy, and client satisfaction across your portfolio. The
Client Success Manager
will report to the Director, Client Success and will be based in Singapore. Qualified candidates may work from a remote office; location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base.
Essential Duties & Responsibilities
Focus on retention, cross-sell, client advocacy, and developing the business value-prop through Rimini Street services offerings
Deliver and communicate ROI throughout the client lifecycle
Build C‐level and executive relationships, establishing trusted advisor status
Drive growth, value, retention, and partnerships for key clients to ensure active engagement and ROI recognition
Develop key account plans including retention strategies, cross-sell opportunities, power maps, and client advocacy
Meet and exceed quarterly quota targets (renewals, cross-sell, advocacy)
Create awareness and demand for Rimini Street products and services
Identify, cultivate, and engage cross-sell opportunities within your portfolio for services and/or strategic solutions
Ensure client retention through retention strategy, ROI models, proposals, and retention sales execution
Provide ongoing proactive client management through executive business reviews, onsite visits, executive relationships, and client communications
Build and foster our Client Champion Community and secure client advocates for participation in client marketing programs and events
Implement and utilize current social and digital selling strategies to maximize opportunities
Coordinate across executive leadership, sales, service delivery, marketing, and other teams
Additional Duties & Responsibilities
Monitor client consumption of Rimini Street services with standard dashboards
Maintain up-to-date client information in Salesforce.com and other systems
Provide detailed and timely status reporting to management as requested
Ensure client communications and escalations are performed timely and accurately
Location
Remote – Singapore
Client travel as required (less than 20%)
Experience
10+ years’ experience in consultative sales, account management, or business development
Specific industry expertise
Knowledge of the enterprise software industry
Specific experience with Oracle, SAP and/or Salesforce preferred
Experience dealing with CXOs
Experience managing a portfolio of clients across different industries
Experience in cross-selling and coordinating cross-functional teams to drive results
Experience renewing and/or negotiating client support contracts
Experience working with complex, multi-divisional, multi-geographical clients
Experience collaborating with cross-functional teams (e.g., Sales, Renewals, Marketing, Services)
Skills
Impressive executive presence and communication abilities
Proactive account management for a large portfolio
Strong leadership, time management, facilitation, and organizational skills
Bias for action
Passion for technology and fast-growing companies
Analytical and problem-solving abilities
Experience with social and digital selling techniques
Ability to structure and prioritize tasks across various situations
Strong documentation skills; proficient with MS Office; Salesforce CRM, Smartsheet, etc.
Why Rimini Street?
We are looking for talented, passionate people to help us build our future. We hire the best professionals and provide compensation, bonuses, and benefits to match the skills of our team. This is a fast-paced environment where you can make a true impact as part of a team of extraordinary professionals.
Our work is challenging and meaningful, guided by our core values, the Four Cs:
Company – We dream big and innovate boldly
Colleagues – We collaborate with extraordinary people
Clients – We relentlessly pursue solutions that help clients achieve their goals
Community – We believe in leaving the world a better place
Equal Employment Opportunity
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about Rimini Street, visit our website. Please note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless requested by Human Resources.
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Overview
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity: Forge a Path, Shape an Industry
Flywire's Travel business is on a rapid growth trajectory, and we are looking for a pioneering
Enterprise Client Success Manager
to be a foundational member of our new Sertifi APAC team. This isn't just a role; it's a chance to build something from the ground up. You will be the strategic partner and trusted advisor to our most important hospitality clients, driving their success by ensuring seamless implementation, accelerating product adoption, and cultivating long-term relationships that deliver measurable, transformative outcomes.
Responsibilities
What Youll Do: Build, Advise, and Drive Impact
Be a strategic partner:
Lead end-to-end onboarding and implementation projects for our enterprise clients across APAC, deploying powerful solutions like eAuthorize, eSignature, and SertifiPay. You will be a hands-on expert who sets our clients up for success.
Architect workflows:
Deliver high-impact training and craft custom workflows that make our clients' processes more efficient and effective. Youll provide a white-glove onboarding experience that sets the standard for client support in the region.
Fuel growth:
Work hand-in-hand with our enterprise team to ensure clients meet their objectives. Your insights will be crucial in regular business reviews, driving client satisfaction, and fueling retention and growth.
Champion the client:
Serve as the vital link between our clients and our internal teams (Sales, Product, and Engineering). Youll actively manage interactions via Salesforce, ChurnZero, and Zendesk, providing clear, actionable insights that help us continuously improve and innovate.
Qualifications
What We're Looking For: Your Profile for Success
We are seeking a passionate and ambitious individual with a unique blend of hospitality industry expertise and SaaS implementation experience.
Experience:
You have 3-5 years of experience in customer success or implementation within a SaaS environment and 2-3 years of deep experience in the hospitality industry.
Strategic acumen:
A proven track record of managing and growing strategic enterprise accounts, preferably in hospitality or travel tech.
Technical know-how:
Strong knowledge of Salesforce and customer success software (e.g., ChurnZero).
Leadership and communication:
Exceptional communication skills with the ability to engage audiences from end-users to C-level executives. You have a proven ability to independently manage complex deployments and drive client outcomes.
A plus:
Fluency in additional APAC languages is a great asset for this role.
Benefits
What We Offer:
Competitive compensation, including Restricted Stock Units
Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams)
Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
Dynamic & Global Team (we have been collaborating virtually for years!)
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Be a meaningful part in our success - every FlyMate makes an impact
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
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About the Role:
As a Sales & Client Success Manager at Vanice Advisory, you will be at the forefront of our growth and client experience. Your role is both exciting and impactful—helping businesses, local or global set up, grow, and succeed in Singapore. You’ll work directly with entrepreneurs, SMEs, and investors to understand their needs, offer them the right solutions, and build long-lasting relationships.

This is a unique opportunity for individuals who enjoy speaking with people, solving problems, and growing in a dynamic, fast-paced environment. No prior experience is required—we’re looking for someone with the right attitude, hunger to learn, and passion for business.

• Engage with potential clients (startups, SMEs, foreign investors) through calls, emails, and meetings
• Understand each client’s business goals and propose relevant corporate services
• Conduct consultative sales meetings and follow up to convert leads into customers
• Work closely with the marketing team to improve campaigns and messaging based on market feedback
• Support the full sales cycle, from lead generation to closing

• Serve as the main point of contact for new clients throughout their onboarding journey
• Guide clients through incorporation, EP/PR processes, grants, and compliance requirements
• Ensure client satisfaction by addressing concerns, resolving issues, and providing timely updates
• Build strong relationships that encourage repeat business and referrals

• Assist clients in navigating Singapore’s business landscape, including:
  Government grants (e.g. EDG, MRA, PSG, CCP)
  Tax incentives and financing schemes
  Market entry strategies and compliance best practices
• Coordinate with internal teams (corporate secretarial, immigration, finance) to ensure smooth delivery

We’re open to fresh graduates, mid-career switchers, and individuals with or without prior experience in sales or corporate services. What matters most is your attitude and desire to learn.

• Friendly, positive, and outgoing personality
• Confident communicator in both writing and speaking
• Curious and always eager to learn something new
• Motivated, proactive, and goal-driven
• Able to work independently and as part of a team
• Comfortable speaking with people from different cultures and backgrounds

• Strong English communication is required
• Proficiency in Mandarin is a plus (many clients are from China)

• Diploma or Degree in any field (Business, Marketing, Communications, or related fields are a bonus)
• No prior experience needed—training and mentorship provided
• Candidates with experience in sales, customer service, or business advisory will have an advantage

• Career Growth : Clear pathway to move into leadership, consulting, or account management roles
• Mentorship & Training : Learn directly from senior advisors and founders
• Meaningful Work : Every day, you’ll help businesses succeed in the real world
• Tech-Enabled : Use tools like our AI-powered Bot (available on Telegram and WhatsApp) to work smarter
• Diverse Clients : Work with entrepreneurs, startups, and investors from across Asia and beyond
• Positive Culture : We value collaboration, integrity, growth, and fun at work

We’re a tech-enabled corporate services firm that’s rethinking how professional services are delivered. With a strong focus on innovation, customer success, and regional expansion, we are growing fast—and we want passionate, people-focused individuals to grow with us.

We provide:

• A friendly, close-knit team environment
• Opportunities to work on real projects that make a difference
• Exposure to government grants and finance schemes
• Tools and automation to support your productivity and learning
• Flexibility and support as you build your professional path

If you’re excited by the idea of helping businesses grow, working with global clients, and building your career in a supportive and forward-thinking company—Vanice Advisory is the place for you .

We welcome candidates who are:

• Looking to build a long-term career in sales, consulting, or client management
• Eager to learn and grow in a high-impact role
• Excited to be part of a company that values people, performance, and progress

Apply now and take the first step toward a rewarding career with Vanice Advisory!

Overview
Partner of Large Enterprises
Basic up to $5,000 + Performance Bonus
WFH Opportunity
Monday – Friday, 9:30am – 6:30pm
Location: Chinatown
Responsibilities
Provide client consultancy through email, WhatsApp, phone, video conferencing, and in-person meetings.
Manage campaigns and prepare reports.
Oversee the technical implementation of campaigns.
Supervise and ensure quality control of the technical team's execution and implementation.
Continuously improve processes and technology to enhance the delivery of services.
Requirements
Min. Degree or equivalent & min. 1 year experience in digital marketing.
Proven experience managing campaigns and/or projects with multiple stakeholders.
Fluent in both Mandarin & English to liaise with Mandarin-speaking clients.
For consideration, kindly submit your CV by clicking
APPLY NOW
or email to
Only shortlisted candidates would be notified
MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R | Chen Yit Keat
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This is a 6-months contract role.
Overview.
You will work closely with cross-functional teams to develop go-to-market strategies, execute product initiatives, and deliver measurable growth through solution adoption, performance optimization, and strategic partnership management.
Responsibilities
Execute strategic roadmaps and business plans across global and regional client and agency relationships, driving revenue growth, solution adoption, and co-investment opportunities.
Lead media strategy, best practices, and measurement optimization in partnership with analytics and marketing science teams.
Leverage data and insights to guide product adoption and inform strategic decisions.
Translate complex analysis into actionable recommendations and communicate effectively with senior stakeholders.
Partner with regional and local sales teams to ensure alignment on account priorities and deliver best-in-class client service.
Facilitate knowledge exchange across global, regional, and local teams to ensure consistent execution and collaboration.
Collaborate closely with cross-functional partners including Product, Solutions Engineering, Creative, and Marketing Science teams.
Build and maintain strong relationships with clients, media agencies, and strategic partners.
Develop and implement capability-building programs that enable markets to scale solution adoption effectively.
Support issue resolution, platform troubleshooting, and solution mapping as needed.
Requirements:
7+ years of experience in a client-facing, solution-oriented role focused on driving engagement and revenue impact.
Proven experience leading initiatives from strategy to execution with measurable business outcomes.
Strong communication and presentation skills with experience engaging senior stakeholders.
Demonstrated ability to influence cross-functional and leadership teams in a complex organization.
Proficiency in SQL, Excel, or relational databases will be good to have.
Experience with major digital advertising platforms, ad metrics, and industry trends (including direct response marketing, data solutions, and ad-tech).
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This is a 6-months contract role.

Overview.

You will work closely with cross-functional teams to develop go-to-market strategies, execute product initiatives, and deliver measurable growth through solution adoption, performance optimization, and strategic partnership management.

• Execute strategic roadmaps and business plans across global and regional client and agency relationships, driving revenue growth, solution adoption, and co-investment opportunities.
• Lead media strategy, best practices, and measurement optimization in partnership with analytics and marketing science teams.
• Leverage data and insights to guide product adoption and inform strategic decisions.
• Translate complex analysis into actionable recommendations and communicate effectively with senior stakeholders.
• Partner with regional and local sales teams to ensure alignment on account priorities and deliver best-in-class client service.
• Facilitate knowledge exchange across global, regional, and local teams to ensure consistent execution and collaboration.
• Collaborate closely with cross-functional partners including Product, Solutions Engineering, Creative, and Marketing Science teams.
• Build and maintain strong relationships with clients, media agencies, and strategic partners.
• Develop and implement capability-building programs that enable markets to scale solution adoption effectively.
• Support issue resolution, platform troubleshooting, and solution mapping as needed.

• 7+ years of experience in a client-facing, solution-oriented role focused on driving engagement and revenue impact.
• Proven experience leading initiatives from strategy to execution with measurable business outcomes.
• Strong communication and presentation skills with experience engaging senior stakeholders.
• Demonstrated ability to influence cross-functional and leadership teams in a complex organization.
• Proficiency in SQL, Excel, or relational databases will be good to have.
• Experience with major digital advertising platforms, ad metrics, and industry trends (including direct response marketing, data solutions, and ad-tech).

THE OBJECTIVE

The Manager/Senior Manager Client Success also called a major account manager, key account manager, national/global account manager is the guardian of the strategic client relationship, orchestrating the deployment of corporate-wide resources to provide comprehensive products, services, and solutions to the strategic account.

You will be expected to manage MCI’s Global Account(s) base in Singapore or in the Asia Pacific region to continue with the momentum in winning more business through strategic communication and relationship management. You will work towards contributing to the achievement of the financial goals and growth of the account allocated.

To ensure smooth communication flow and knowledge sharing with Global Account Director and with the operations team based in Singapore.

THE WORK

• Client Relationship Management (40%)
• Implement Annual Client Needs Assessment + Account Action Plan + Personal Action Plan
• Manages relationship with local and country contacts
• Possess a thorough understanding of client’s current and future needs
• Take a client perspective, be the voice of the client within MCI
• Recognize and meet client’s needs: be the voice of the client within MCI, responsible for the overall client experience and orchestrates deployment of MCI resources to provide comprehensive products, services, and solutions to the client
• Possess client-centric attitude, good networking skills, empathy and cultural sensitivity

Strategic Sales & Value Creation (20%)

• Identify respective global accounts trends and developments
• Develop growth within existing accounts in cooperation with Project Managers
• Increase local country business opportunities; expose opportunities for MCI to offer business solutions and innovation to the client
• Identify potential opportunities for meetings and events within Singapore and Asia Pacific region and work with colleagues from MCI offices in this region and around the world to pursue and develop these opportunities.
• Create value by addressing client objectives and unmet needs in creative ways
• Plan and deliver effective, impactful and ‘persuasive’ presentations suited to the characteristics and needs of the audience.
• Up-sell MCI services and solutions specifically but not limited to the Corporate Division, pro-actively during project lifecycle
• Prepare thoroughly for negotiations and handle objections and disagreements, taking a consultative approach to resolve situations
• Able to quantify value and ncrease MCI’s revenue and market share
• Work on and oversee proposal and budget creation for pitches and RFPs from clients and in the process required to have an understanding of event/project budget and operations for different types of events.

Leadership and Performance Management (20%)

• Manage multi (functional/geographical/virtual) teams and enact (endorse) process
• Take an entrepreneurial approach and apply excellent financial planning skills to allocate resources based on strategies and related objectives
• Delegate & team empowerment responsibility within the team
• Monitor health of all relationships between MCI and clients
• De-escalate disagreements and orchestrate resolutions

Strategic Planning & Execution (10%)

• Achieve competitive advantage and create future growth through carefully planned and executed account action plans
• Take ownership to increase long-term client value and meet MCI’s organic growth objectives
• Know when to move forward/ ease back on an opportunity to maintain the strength of the relationship
• Resolve shot-term challenges without being absorbed by day-to-day pressures
• Translate client strategies and unmet needs into meaningful action plans, aligned with MCI objectives and business goals.

Leveraging Organizational Priorities (10%)

• Usage extensive industry and market knowledge to serve the client as trusted advisor
• Articulate knowledge of MCI products and solutions to demonstrate their added value in accordance to the client’s specific situation
• Uphold MCI’s Code of Business Ethics and Sustainability Policy

THE HIVE

Reporting to the Director, Client Success both verbal and written daily routine and status updates. Develop rapport with team and within Meeting & Events, and also across all product practices.

THE GOOD TO HAVE

• Well-rounded individuals with business, marketing degrees prove to be suitable educational backgrounds for this role.
• 5 - 8 years of experience in meetings and events and/or hotel and hospitality industry
• Superb verbal, written communication and presentation skills are essential
• Able to conduct research, drawing information from a variety of sources and channels
• Able to analyse research findings and develop concept plans & possess Digital Mindset.
• Great client mindset and proactive disposition
• Proficient in Microsoft Office application

BENEFIT SUMMARY

MCI Group Asia Pacific Singapore offers benefit as below:

• Annual Leave & Birthday Leave
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental or Vision allowance
• Employer-paid Group Hospital & Surgical, Outpatient Clinical, Outpatient Specialist & Personal Accident
• Comprehensive internal L&D portal and opportunities for external courses

Potential candidates must be authorized to work in the Singapore for any employer without sponsorship.

The CRO's duties and responsibilities shall include but not limited to:

• Attend to and resolve residents' feedback and complaints promptly.
• Arrange for site inspections.
• Draft and reply to residents' feedback/queries and message.
• Ensure proper documentation/recordings of defects, including both hardcopy/on-line submissions.
• Coordinate with site team and subcontractors to resolve issues.
• Manage all resident interactions professionally, ensuring excellent customer service.
• Any other duties as assigned from time to time.

Job Requirements:

• GCE "O" Level or Nitec Certificate with at least 5 subjects passed.
• Possess WSQ Certificate in Service Excellence (Level 1) Certification, or equivalent is an added advantage.
• At least 2 Year(s) of HDB working experience in the related field is required for this position.
• Independent and good team player.
• Ability to manage the public relations with residents effectively.
• 5.5 days work/week
• Location: Jurong West St 92/93