269 Client Strategy jobs in Singapore

5 days work week, Mon to Fri, 8.30am to 5.30pm

Roles: To work closely with team to give periodic review and evaluation of present accounts.

Responsibilities:

• Coordination of client's business requirement to ensure good service level are delivered to clients.
• Attend client's enquiries and requirement on order information/status, quotation, shipping, etc
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work with cross-functional teams to ensure clients' operational requirements are met
• Initiate continuous processes improvement.
• Provide business reports to Management and client on a weekly/monthly basis.
• Participate in Demand planning with the client when require

Requirements:

• Diploma in any discipline with 2 years in order management or customer service.
• Experience in supply chain, logistics and manufacturing preferred.
• Able to liaise with regions timing different Eg Europe/America when neccessary

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R21102570

EA License No: 23C1894

Plover is a growing travel and technology provider serving travel management companies (TMC) and travel agencies across Asia and Japan. We provide SaaS solutions in business travel and productivity. In addition, our Group operates one of the leading TMCs in Singapore ( We are backed by strong global investors, and led by proven professionals from global TMC and technology companies. Learn more about us at

We are looking to grow our client management team with strong dynamic individuals.

Key deliverables include:

· Partnering our sales team to onboard and implement new clients.

· Nurturing strong client relationships to manage client issues, retention and growth.

· Identifying and driving cross-selling opportunities within client organizations.

· Conducting regular business reviews to value add and optimize clients' travel programs.

· Supporting the sourcing of air and land arrangements for meeting & incentive groups.

A perfect match profile would include:

· Self-starter with good communication skills.

· Good track record in client management in the corporate / enterprise space.

· Experience in travel, hospitality, business or IT services industry is a plus.

· Possesses a diploma or degree with at least 1-2 years of working experience

· Familiarity with Salesforce CRM is a plus.

If you are motivated for success and looking to work in a fast-paced environment, we invite you to email your CV to Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.

The Client Management Specialist is the sole point of contact representing the organisation in managing the assigned Principal Accounts by providing post-sales support and / or performing warehouse / operational tasks in fulfilling customer needs. The incumbent has to establish good rapport, both externally with principals and internally amongst co-workers, and support the Key Account Executive on all aspects of managing the group of accounts.

• Manage the key operational activities pertaining to the day-to-day operations of the defined Principal Accounts.
• Ensure that all reports and material master data are up to date and in order.
• Map out process flow and work instructions pertaining to business nature of the key account.
• Manage feedback logs and manage escalation cases with CAPA recommendations to Key Account Executive.
• Conversant with Warehousing, Inventory, Inbound, Outbound and Customer defined work process and handling requirements.
• Adhere to procedures in compliance with Good Distribution Practice for Medical Devices (GDPMDS).
• Ensure work processes are complaint with safety and regulatory requirements.
• Ensure that receipt, storage, dispatch and retrieval of supplies are in accordance to company's Standard Operating Procedures.
• Ensure compliance to work instructions and company's Standard Operating Procedures.
• Undertake any other reasonable duties at the request of the reporting manager / executive.
• Take the lead in the efficient running of daily operations.
• Drive initiatives for improving inventory accuracy.
• Support the inventory control function within the organisation through inventory cycle counting with system and physical location audits.
• Assist the development of process improvements, system enhancements and special projects that will improve the overall service performance and profitability of the Organization's business.
• Ensure that all internal and externally defined Key Performance Indicators are met.

How to Apply:

Interested applicants, kindly click on "APPLY NOW"

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Are you a
go-getter
with a passion for sales and results? Do you love building relationships and helping clients
achieve their goals ? If so, we want to hear from you!
We are looking for a highly motivated and experienced
Client Management Executive (CME)
to join us on our mission to save lives through education. The CME will be responsible for overseeing the efficient operation of courses and maintaining strong client relationships.
In this role, you will be responsible for:
Handling sales inquiries and course-related questions from clients.
Cultivating and maintaining strong client relationships, both with corporate and individual clients.
Meeting client response and follow-up targets to ensure a high level of customer satisfaction.
Facilitating and scheduling course registrations, ensuring smooth enrolment processes.
Providing funding advice to clients and assisting in the submission of funding applications where applicable.
Coordinating the allocation of trainers for courses, ensuring effective utilization of resources.
Preparing and sending invoices to clients for course fees.
Ensuring that clients receive course certificates in a timely manner.
Take part in any relevant corrective and preventive action.
Any other work improvement tasks.
Able to meet assigned Key Performance Indicators.
Perform other ad hoc tasks assigned
1-year contract, subject to extension based on performance
If you are looking for a challenging and rewarding career opportunity, this is the role for you!
What you will get:
A competitive salary and benefits package.
The opportunity to work with a team of talented and passionate professionals.
A chance to make a real difference in the lives of our clients.
The opportunity to grow and develop your skills.
What we are looking for:
Excellent client relationship management skills.
Proven experience in dealing with both corporate and individual clients.
Effective time management and organizational skills to handle multiple tasks efficiently.
Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
Familiarity with SSG training fund schemes is a plus.
If you are ready to take your career to the next level, apply today!
#J-18808-Ljbffr

About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.
We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.
We operate 3 business segments:
Corporate Secretary:
Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations
Accounting & Bookkeeping:
Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, generative AI tools and exceptional customer service
Business banking:
Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses
Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff, but we think and act more like a startup than a large corporation.
We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.
Some other great things about working at Sleek.
Humility and kindness:
Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We have zero tolerance for anyone that is aggressive or mean - we are committed to creating and nurturing a diverse and inclusive environment.
Flexibility:
If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you make key calls, get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
Personal growth:
You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.
Position Duties
You will lead and manage a high volume of portfolio of accounting clients and be the key point of contact for all your clients.
You will hence be accountable for the quality of service deliveries, timeliness, accurate billings, managing client relationships, maintaining good rapport with clients, and having the ability to achieve client satisfaction and retention.
You must be able to plan your work effectively and efficiently,and provide effective leadership, supervision and guidance to staff to ensure deliverables are in accordance with the scope of services and timelines. This includes but not limited to corporate secretarial, accounting, tax, payroll, GST, immigration, mailroom, and nominee director services.
From the start of your engagement, you must be able to demonstrate expertise in primary accounting frameworks and in relation to financial reporting matters as regulated by ACRA. You must also have sufficient knowledge on the regulatory requirements of various company set-ups in Singapore, mainly that of private limited companies.
You are required to gain a comprehensive understanding of client operations, processes, and business objectives and utilise that knowledge on engagement.
For assigned clients, you must have the ability to review and/or prepare management accounts and schedules, corporate tax computation, payroll reports, GST reports and other statutory filings,and ensure its accuracy and completeness before delivering to clients.
The knowledge that you have will enable you to provide basic consultancy advice to clients on various accounting, tax, payroll and corporate secretarial matters.
One of your key responsibilities is to prepare Unaudited/Group Unaudited Financial Statements and XBRL for clients with zero error.
You must adhere to the highest degree of professional standards and strict client confidentiality.
Recognised degree/diploma in Accountancy
Preferably professionally certified with ACCA, CPA, or CA qualification
Preferably 2-3 years of relevant working experience for professionally certified candidates,5-7 years of relevant working experience for candidates who are not / yet to be certified.
Good understanding of SFRS and Singapore regulatory compliance
Hands-on experiencewith Google workspace and Microsoft applications
Experience with cloud accounting software, Xero will be a definite plus, preferably at least a year of experience in Xero
Resourceful and experience with various productivity software applicable to facilitate daily works
Self-motivated, positive attitude, proactive and detail-oriented
Love meeting people and have great interpersonal and communication skills
Able to adapt to VUCA way of thinking and contribute to process improvement efforts
Able to work under pressure and meet tight deadlines
Immediate availability is preferred
More about Sleek!
At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.
We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.
If you think you would be a good fit for our mission, we look forward to hearing from you!
#J-18808-Ljbffr

Job Functions:

• Responsible for day-to-day coordination of all aspects of Client’s business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend client’s enquiries and requirement on order information/status, quotation, shipping, etc with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients’ operational requirements are met and/or manage client expectations.
• Initiate continuous processes improvement.
• Provide business reports to Management and client on a weekly/monthly basis.
• Might need to participate in Demand planning with the client if the situation calls for.

Job Requirement:

• Minimum Diploma in Business or equivalent.
• 1 year of working experience in order management or customer service.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional.
• Strong analytical and problem-solving skills, good negotiation.
• Good verbal and written communication skills.
• Strong team player. Ability to multi-task and takes strong ownership in task.
• Ability to work with huge data accurately. Attention to details.

Work Location - Ubi Area
Workdays/Time - Monday to Friday/8.30am to 5.30pm
#J-18808-Ljbffr

Responsibilities:

• To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.

• Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.
• Provide business reports to Management and client on a weekly/monthly basis.

Requirements:

• Degree / Diploma in Business or any equivalent discipline.
• Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional and oversea clients.
• Strong analytical, problem-solving skills and good negotiation.
• Good verbal and written communication skills.
• Strong team player and ability to multi-task and takes strong ownership in task.
• Ability to work with huge data accurately and is attention to details.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725

Georgez Josiah LIM

License Number: 02C4944
Registration Number : R1108994

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Plover is a growing travel and technology provider serving travel management companies (TMC) and travel agencies across Asia and Japan. We provide SaaS solutions in business travel and productivity. In addition, our Group operates one of the leading TMCs in Singapore ( ). We are backed by strong global investors, and led by proven professionals from global TMC and technology companies. Learn more about us at .

We are looking to grow our client management team with strong dynamic individuals.

Key deliverables include:

· Partnering our sales team to onboard and implement new clients.

· Nurturing strong client relationships to manage client issues, retention and growth.

· Identifying and driving cross-selling opportunities within client organizations.

· Conducting regular business reviews to value add and optimize clients’ travel programs.

· Supporting the sourcing of air and land arrangements for meeting & incentive groups.

A perfect match profile would include:

· Self-starter with good communication skills.

· Good track record in client management in the corporate / enterprise space.

· Experience in travel, hospitality, business or IT services industry is a plus.

· Possesses a diploma or degree with at least 1-2 years of working experience

· Familiarity with Salesforce CRM is a plus.

If you are motivated for success and looking to work in a fast-paced environment, we invite you to email your CV to . Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.

JOB DESCRIPTION

To solidify business relationships and develop professional rapport with the existing customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with team to give periodic review and evaluation of present accounts.

JOB FUNCTIONS

• Responsible for day-to-day coordination of all aspects of Client’s business requirement ensuring consistent and good service level are delivered to clients.
• Provide customer service support by corresponding to attend client’s enquiries and requirement on order information/status, quotation, shipping, etc with emphasis on accuracy and timeliness.
• Advising client on delivery schedule and inventory availability.
• Follow up closely to ensure resolution of all problems and issues from Clients.
• Work closely with all cross-functional teams to ensure clients’ operational requirements are met and/or manage client expectations.
• Initiate continuous processes improvement.
• Provide business reports to Management and client on a weekly/monthly basis.
• Might need to participate in Demand planning with the client if the situation calls for.

JOB REQUIREMENTS

• Minimum Diploma in Business or equivalent.
• 1 year of working experience in order management or customer service.
• Experience in supply chain, logistics and manufacturing preferred.
• Excellent time management and interpersonal relationships at all levels, cross-functional.
• Strong analytical and problem-solving skills, good negotiation.
• Good verbal and written communication skills.
• Strong team player. Ability to multi-task and takes strong ownership in task.
• Ability to work with huge data accurately. Attention to details.
• Able to attend to night calls after office hours, when need.

Working Days/Time: Monday to Friday, 8.30am to 5.30pm

Working Location: Ubi Ave 3