1,082 Client Relationships jobs in Singapore

The position involves working with clients to deliver exceptional service, identifying sales opportunities and providing solutions that meet their business objectives.

• Contact new and existing clients via phone, chat and email to identify sales opportunities and offer tailored solutions.
• Improve client experience by driving optimal product adoption and manage a portfolio of SMB clients to grow revenue.
• Provide pre- and post-sales assistance for relevant products and become an expert on client advertising solutions.
• Identify trends and provide innovative solutions to drive success stories for advertisers who have grown their business using our products.

The ideal candidate will possess strong organizational skills, motivation to exceed expectations and excellent communication skills in English. Self-starters who can meet deadlines and thrive in a competitive inside sales environment are encouraged to apply.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our state-of-the-art workspaces, above-industry-average compensation packages, career opportunities and workplace perks make us an attractive employer.

Account Specialist Responsibilities:

• Client Service and Sales: Drive customer satisfaction and identify sales opportunities through proactive communication and solution-based selling.
• Product Expertise: Develop in-depth knowledge of client advertising solutions to provide pre- and post-sales assistance.
• Portfolio Management: Manage a portfolio of SMB clients to grow revenue and drive optimal product adoption.
• Success Story Identification: Identify trends and provide innovative solutions to drive success stories for advertisers.

Why Join Us?

TDCX is a global company that provides transformative digital CX solutions to world-leading brands.

An Assistant SME Relationship Manager plays a crucial role in supporting the Business Relationship Manager in managing and cultivating relationships with clients.

This is a permanent hire role for one of the Financial Institutions, offering a unique opportunity for career advancement and potential growth into a Relationship Manager position.

The ideal candidate will be exposed to learning experiences and mentorship that contribute to their professional development, including skills in financial analysis, credit evaluation, and relationship management.

The role involves liaising with clients to complete credit applications, financial data, and documentation, as well as assisting in credit evaluation and operational verification.

The successful candidate will possess strong business acumen, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision.

• Liaise with clients to complete credit applications, financial data, and documentation.
• Assist in credit evaluation and operational verification, including site visits when necessary.
• Process credit memos and maintain updated records of loan applications and monitor progress of existing loans.
• Approach potential clients to establish relationships and understand client needs.
• Develop plans and solutions to address client needs and support department-related activities.

• Minimum 2 years of working experience.
• Experience in SME/Credit Companies is an added advantage.
• Knowledge to analyze Company Audit reports is an added advantage.
• Proactive, energetic, and possessing strong business acumen along with excellent networking capabilities.
• High integrity, adept at communicating with individuals at all organizational levels, and open-minded with a determined work ethic.
• Demonstrates a strong determination to achieve goals and overcome challenges.

This role provides a unique opportunity for career advancement, with the potential for grooming into a Relationship Manager position.

The successful candidate will be exposed to learning experiences and mentorship that contribute to their professional development.

They will also have the opportunity to work independently with minimal supervision, develop their skills in financial analysis, credit evaluation, and relationship management, and make a meaningful contribution to the organization's success.

We regret to inform you that only shortlisted candidates will be notified.

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This role entails fostering strong relationships with key stakeholders, handling client communications for new proposals, and identifying opportunities to offer more services to clients.

• Main Responsibilities:
• Build and maintain strong relationships with important stakeholders by delivering exceptional customer service and meeting their needs.
• Handle client communications for new proposals, including project timelines and deliverables-mainly to finalize quotations and ensure timely project execution.
• Identify opportunities to offer more services to clients by analyzing their needs and preferences, and developing targeted solutions.
• Work closely with internal teams (marketing, creative, operations) to create solid proposals that meet client expectations.
• Once a project is confirmed, hand over to the Project Management team for execution until completion, ensuring seamless project delivery.
• Wrap up account servicing on a positive note and arrange post-project meetings to evaluate project success and identify areas for improvement.
• Monitor client satisfaction and quickly address any concerns to keep strong, long-term relationships.
• Identify and pursue new business opportunities to help the organization grow and expand its market share.
• Research market trends, competitors, and potential clients to find new leads and develop targeted marketing strategies.
• Create and deliver effective pitches and presentations that showcase the organization's value proposition and expertise.
• Build and maintain a list of prospects through networking, outreach, and referrals, and meet set monthly targets to drive business growth.
• Negotiate contracts and close deals, ensuring both profitability and long-term success.
• Work closely with leadership to plan and carry out sales strategies that align with the organization's overall business objectives.

Requirements:

• Diploma or Bachelor's degree in Marketing, Advertising or a related field
• Training provided for those without relevant experience
• Strong skills in presentation, communication, and working with others, with the ability to build and maintain strong relationships with key stakeholders.
• Proficiency in Microsoft Office, with the ability to analyze data and develop targeted solutions.
• Good analytical and problem-solving skills, with the ability to think critically and develop creative solutions.

We are seeking a skilled professional to join our team in Singapore. As a Business Growth Associate, you will be responsible for building and maintaining strong relationships with clients, providing personalized wealth management solutions, and promoting a comprehensive suite of banking products.

The ideal candidate will have a minimum local diploma in any discipline, at least 1 year of financial sales experience, and strong interpersonal and communication skills. You should be comfortable engaging with clients in a face-to-face setting and have a solid foundation for long-term growth in the banking industry.

Responsibilities include conducting in-depth financial analysis, promoting banking products, and actively engaging clients through branch-level interactions and outreach activities. You will benefit from structured training and development programs, offering a solid foundation for long-term growth in the banking industry.

• Evaluate clients' financial situations and create comprehensive plans to meet their investment goals.
• Analyze market data and economic indicators to identify potential investment opportunities.
• Monitor investment performance and provide regular updates to clients.
• Develop strong relationships with clients through exceptional communication and customer service skills.

Mandarin and English language proficiency is essential for effective communication with clients.

• Self-motivation and the ability to work independently are crucial for success in this role.
• Able to build and maintain a loyal client base through exceptional service and relationship-building skills.

As a member of our team, you will have access to ongoing training and professional development opportunities to enhance your skills and knowledge.

Our company culture values innovation, collaboration, and mutual respect, providing a dynamic and supportive work environment.

The ideal candidate will be able to adapt quickly to changing market conditions and prioritize multiple tasks effectively to meet deadlines.

Strong negotiation and presentation skills are also essential for success in this role.

As a Client Engagement Specialist, you will play a pivotal role in fostering strong relationships with clients. This position entails proactively reaching out to clients to offer assistance, understand their concerns, and provide clear guidance on suitable solutions.