6,275 Client Relationship Manager jobs in Singapore

About the role

As a Client Relationship Manager at MCI Career Services Pte Ltd, you will play a pivotal role in nurturing and strengthening key client relationships. Based in the Central Region, this full-time position requires you to proactively engage with clients, understand their evolving needs, and deliver exceptional service to support their business objectives.

• Manage and develop a portfolio of strategic client accounts
• Regularly meet with clients to understand their challenges and requirements
• Collaborate with internal teams to design and implement customised solutions
• Provide expert advice and guidance to clients, acting as a trusted partner
• Identify new opportunities to expand existing client relationships
• Maintain detailed records of client interactions and activities
• Contribute to the development of client-focused strategies and processes
• Support client retention and growth initiatives

• Minimum 3-5 years of experience in a client-facing, relationship management role
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders
• Excellent problem-solving and analytical capabilities to identify and address client needs
• Proven track record of managing and growing client accounts
• Familiarity with the sales and account management processes
• Adaptability and flexibility to work in a dynamic, fast-paced environment
• Degree in Business, Marketing, or a related field

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including health insurance and retirement contributions
• Opportunities for career development and ongoing training
• Supportive and collaborative work culture

How to Apply (Fast Response):

In the following format:

• Position Applied:
• Name:
• Residential Area:

SEOW FOONG SIEN | Registration No.: R

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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EA License No: 06C2859 (MCI Career Services Pte Ltd)

We're searching for a Client Relationship Manager to be the bridge between clients and our solutions.

Responsibilities

• Build and maintain long-term relationships with clients
• Act as the main point of contact for inquiries, support and feedback
• Understand client needs and recommend solutions that add value
• Track account performance and provide regular updates to clients
• Organise client appreciation events and engagement activities

Requirements

• Degree/Diploma in Business, Communications or related discipline
• Strong problem-solving and relationship management skills
• Ability to work independently and as part of a team
• Prior experience in client servicing/relationship management is a plus

What We Offer

• Opportunity to build a strong professional network
• Career growth path towards senior client servicing roles
• Attractive compensation package
• Supportive leadership and team culture

Job Types: Full-time, Permanent

Pay: $6, $7,000.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person

About the Role

Join a leading global organisation in the financial services industry, dedicated to delivering innovative investment solutionsand building lasting relationships with clients. We are committed to providing personalised wealth planning services that empower individuals and families to grow and manage their financial assets responsibly and sustainably.

In this role, you will understand clients' unique financial goals, develop customised investment strategies, and support them throughout their investment journey. By assessing their long-term objectives, you'll provide expert guidance to help clients make informed decisions and optimise their wealth management.

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Job Responsibilities

• Identify and develop new business opportunities.
• Deliver customised financial strategies to meet client goals.
• Engage clients across diverse market segments.
• Manage and optimise investment portfolios with market insights.
• Build and maintain strong client relationships.
• Conduct research, risk assessments, and ensure compliance.
• Participate in professional development programs.
• Host events to strengthen client engagement.
• Monitor market trends to provide timely recommendations.

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Basic Requirements

• A diploma or degree holder from a recognised local or overseas institution
• Confident communicator with strong people skills
• Able to multitask and manage priorities efficiently in a dynamic environment
• Welcoming applicants who are new to the industry as well as professionals considering a career change

Work Schedule:

This job has the following work schedule:

5 days / week

Monday - Friday

Flexible

Benefits & Perks

This job has the following benefits:

Medical coverage

Joining Bonus

Training & professional development

Company equipment

Travel opportunities

This job is located in Raffles, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast

Don't miss out an opportunity to advance your career to the next level.

Job Description

• Drive sales revenue, develop new business and engage local and regional clients;
• Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
• Proactively identify, qualify, and pursue new leads and new business opportunities using a variety of channels, i.e. networking, referrals, social selling, events, cold outreach etc.;
• Cultivate and manage a pipeline of high-quality prospects and nurture long-term relationships with existing and past clients;
• Develop and support marketing strategies, formulating & implementing business plans in order to meet sales targets and business goals;
• Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;
• Achieve maximum client satisfaction with effective client engagement and client relationship management together with the regional teams;
• Oversees payment/billing matters and related issue for clients;
• Make visits to our clients to identify and expand opportunities with key existing regional accounts in Singapore and other regions for cross-selling and up-selling;
• Coordinate training programs, marketing activities and any emergency service requests;
• Prepare service proposals, statistical reports, and training evaluation to corporate clients;
• Collect market information and reflect client feedback to support the company's business planning activity;
• Analyze market trends, determine current needs and recommend value-added solutions & services for clients.

Requirements

• Bachelor's Degree in Business Management, Organizational Behaviour, Human Resources, Psychology or other related fields
• 3-5 years of experience in B2B business development, sales, or client relationship management roles—preferably in a consulting, HR services, or professional services environment
• Good command of spoken and written English
• Possess strong business acumen, strategic thinking, professional integrity
• Excellent communication, interpersonal, leadership and coaching skills
• Self-motivated, goal-oriented, creative, energetic, and comfortable working in a fast-paced and lean team environment

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

As a Client Relationship Manager, you will be responsible for overseeing accounts to drive team sales, surpass growth targets and align with AIA Corporate Solutions goals and vision.

Responsibilities

• To achieve team sales goal and meet growth targets through collaboration with internal and external stakeholders.
• To articulate AIA's proposition to develop new avenue of business & retention of accounts
• To build and develop existing relationship with intermediaries
• To ensure renewal invitations are issued within 6-8 weeks prior to expiry and timely follow up on negotiations and placement.
• Day-to-day account management to ensure accounts are serviced appropriately. This includes timely responses especially on escalations and co-ordination between internal departments, clients, intermediaries, TPAs.
• Regular intermediary visitations, meetings wherever required.
• Identify process improvements to achieve efficiency
• Lead, support and motivate team members to achieve individual and team target
• To collaborate with relevant departments to manage projects

Requirements

• Minimum Diploma holder
• Minimum 5 years related Industry Experience
• Microsoft Office & Powerpoint Skills
• Certifications/licenses – HI, M5 and M9, M9A, BCP, PGI, Com GI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

Main Purpose: The Client Relationship Manager will provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.

Main Duties and Responsibilities:

• Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
• Advise customers of latest booking times and documentation required. Booking and processing shipment requests within Marken's internal database and generating and verifying shipping documentation.
• Manage and mentor any Customer Service agent direct reports ensuring compliance within day-to-day activities.
• Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
• Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
• Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
• Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
• Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
• Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
• To be commercially aware, dealing with internal and external customers to increase business profitability.
• To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
• To build and maintain strong relationships with all internal departments and work as part of a team.
• Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
• The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
• Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
• Identify weak shipping routes in terms of service expectation and profitability.
• Serve as Presto Champion for Branch (if applicable).
• Perform additional duties as assigned.

Required Qualifications:

• 2+ years' experience managing a Customer Service function and ability to lead with excellent teamwork skills
• Experience within the Courier or Freight Industry
• Excellent written and verbal communication skills
• Strong ability to work well with key decision makers
• Ability to influence others to ensure business targets are met
• Able to translate your skills to other employees through training and mentoring
• Excellent problem solving and prioritization skills essential
• Strong Microsoft Word and Excel expertise and PC literacy
• Flexibility in working hours required and ability to provide Weekend coverage as needed for shift work required in Customer Services

Desired Qualifications:

• Bachelor's degree in a related field or equivalent experience
• Understanding of Central Lab and Clinical Trial supplies industry desired
• Logistical Track & Trace experience
• International Logistics knowledge
• Complete and thorough understanding of Aviation/Airline Networks
• Knowledgeable in International Trade
• Strong Project Management expertise

EEO and VETERAN Employer

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.

Key Responsibilities:

• Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
• Serve as the main point of contact for inquiries from clients, insurers, and brokers.
• Drive high client retention through proactive relationship management and service delivery.
• Attend and support meetings with clients, insurers, or brokers depending on the engagement channel.
• Host regular engagement sessions (weekly, monthly, quarterly) with key stakeholders, including:
• Scheduling and facilitating meetings
• Preparing and presenting SLA reports (claims, contact centre metrics, panel utilization)
• Taking and distributing meeting minutes
• Driving actionable follow-ups and relationship strengthening
• Collaborate with internal departments to resolve client issues and ensure timely service recovery.
• Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
• Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
• Prepare client documentation including quotations, service agreements, and renewal packages.
• Support audit and due diligence processes initiated by clients or insurers, working closely with internal stakeholders.
• Maintain accurate records and data related to clients and insurers.
• Generate and deliver monthly and ad-hoc reports for clients and insurers.
• Provide general administrative support such as document sorting, filing, and data entry.
• Follow up on accounts receivables with clients and insurers as needed.

Job Requirements:

• Minimum of 5 years of relevant experience in client servicing, insurance, or related fields.
• Prior experience in Employee Benefits or Corporate Solutions is highly preferred.
• Strong ability to meet tight deadlines and work effectively across cross-functional teams.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office tools, particularly Excel and PowerPoint.
• Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
• Comfortable working in a fast-paced, dynamic environment and adapting to evolving client and business needs.

The Sales and Client Relationship Manager will lead business development and client management efforts in the China market. This role offers high ownership, cross-border exposure, and the chance to shape commercial strategy in a fast-scaling, international advisory firm.

Client Details

Our client is a rapidly growing international advisory firm headquartered in Singapore, serving UHNW individuals and global businesses across Asia. They offer tailored solutions in investment migration, wealth planning, and business setup, with strong momentum in the China market.

Description

• Drive sales growth and expand market presence in China through strategic business development.
• Manage and deepen relationships with key clients, partners, and stakeholders in the region.
• Develop and execute localized sales strategies aligned with company objectives.
• Serve as the main point of contact for China-based clients, ensuring responsive and professional communication.
• Collaborate with internal teams to deliver seamless, high-quality client experiences.
• Conduct market research to identify trends, risks, and new business opportunities.
• Represent the company at industry events, trade shows, and networking functions in China.
• Provide regular sales reporting, pipeline updates, and market feedback to management.

Profile

• Minimum 6 years of experience in sales, business development, or client management, with direct exposure to the China market.
• Proven track record of managing relationships with high-value clients and business partners in China.
• Strong commercial instincts, with the ability to work independently and navigate region-specific challenges.
• Deep understanding of the market's business culture, customer expectations, and market behaviours; degree in Business, International Trade, or a related field preferred.

Job Offer

• Competitive base salary with performance-based incentives.
• High-impact, client-facing role focused on one of the firm's most strategic regions.
• Opportunity to represent a premium advisory brand across China and related markets.
• Regional ownership, autonomy, and room to shape market strategy.
• Dynamic, multicultural team environment with strong international exposure.

Michael Page International Pte Ltd (Company No N) is acting as an Employment Agency in relation to this vacancy. To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Eunice Ho (Lic No: R / EA No.: 18S9099) on

About Unlimit

Unlimit is the global fintech powerhouse behind the world's largest proprietary payments infrastructure.

Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools — including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.

Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.

• Demonstrate a deep understanding of each client's business model to effectively promote and cross-sell Unlimit's solutions, drive portfolio growth, and support clients in optimizing their payment account activities.
• Assess client needs and deliver tailored strategies to strengthen partnerships and enhance long-term cooperation with existing customers.
• Open and manage current accounts for both corporate and retail clients, ensuring accuracy and compliance with internal policies.
• Provide exceptional client service by delivering professional support, timely follow-up, and resolution of operational requests.
• Partner with Compliance/AML and Operations teams to ensure seamless account openings and efficient ongoing relationship management.
• Guide clients through the onboarding process, including documentation and regulatory requirements across Hong Kong, Singapore, and other jurisdictions.
• Build, nurture, and maintain strong relationships with both new and existing clients to drive engagement and satisfaction.

• University degree or equivalent in Economics, Law, Business Administration, or relevant field of study
• Experience in customer support, ideally, but not limited to the banking/payments or corporate services industry
• Proven track record of offering excellent customer support
• Driven and self-motivated to reach targets
• Ability to work independently, and possess strong organizational, time management, and communication skills
• Customer service-oriented, professional and resourceful
• Proven ability to tactfully handle customer inquiries and negotiations
• Experience working with CRM systems and/or in-house software programs

Join Unlimit Team now

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.