4,860 Client Relations Manager jobs in Singapore

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.
POSITION SUMMARY
Are you passionate about developing successful business growth, building strategies, and aligning people and processes to achieve so? Would you like to support elevating the VIC client business by maximizing commercial results with an entrepreneurial mindset? If so, we would like to present to you the opportunity to join our Singapore team as the Client Relations Manager.
The primary mission of the Client Relations Manager is to support and cultivate the VIC client evolution, including expansion and retention in Singapore, thereby ensuring qualitative and sustainable growth.
You will be responsible for curating client journeys with a unique and targeted approach that continually engages, thereby taking the ultra-luxury experience to new heights. As well as deep dive into client analysis, transforming data into client-centric action plans.
You will be rostered at the boutique with sales responsibility.
KEY RESPONSIBILITIES
CLIENT FOCUS
VIC Recruitment
Develop own VIC portfolio by recruiting high potential clients into the brand
Participating in Local and International Events and act as Maison Ambassador
Develop High Watchmaking (>100 KEUR) segments by closing sales
Provide strategic direction on VIC treatment and initiatives
Engagement
Provide and implement development initiatives and activities set forth by the Regional Retail and Marketing team to build client loyalty
Manage and follow up with VIC clients watch care and repairs
Take the lead in the implementation of in-boutique events and activations, working in collaboration with the Regional team.
Work closely with the Retail and Marketing team to propose and coordinate unique VIC client experiences
Prepare and analyze in-boutique events sales ROI and feedback as required
Create and execute a plan to re-activate sleeping/inactive clients in the database
COMMERCIAL FOCUS
Demonstrate ability to consistently achieve or exceed sales targets and KPI’s
Develop business acumen that assesses and strategizes effectively based on data and local market intelligence
Master expertise of the boutique business and assess local market opportunities to implement a proactive and effective sales and client development strategy
TEAM SUPPORT FOCUS
Act as an expert and provide coaching and support to the team with their client portfolio
Propose VIC client entertainment and engagement activities to the team
Collaborate and support boutique team in the selling ceremony to increase sales
Provide regular reports and qualitative feedback on client behavior, market context, and competition
Fulfil sales associate responsibilities in the boutique, adhering to roster and including all operational and client relation matters
YOUR PROFILE
You have a minimum of 10 years of professional experience, preferably in the luxury retail industry with previous commercial exposure and a business development background
You have acquired an established network of loyal and qualitative clients to leverage
You are a strategic thinker who anticipates challenges and develops varied-term solutions
You have a strong customer focus and good client management knowledge
You demonstrate an entrepreneurial spirit and take timely decisions with the ability to assess the risks involved
You are creative and can handle and deal comfortably in a multinational environment
You are a strong communicator with the ability to influence at all levels
You are proficient in MS Office
You speak English and Mandarin fluently
YOUR JOURNEY WITH US
If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet a few colleagues in the HR and Business teams in an individual interview.
LEARN MORE ABOUT LIFE AT JAEGER-LECOULTRE
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Overview
We are looking for a driven and strategic
Sales & Customer Relations Senior Manager
to lead our dynamic sales team at Woopa Travels, focusing on our key brand —
Lion Heartlanders . Lion Heartlanders is a tour operator, and National Education solutions provider. We conduct tours and educational programmes focusing on Singapore’s heritage and culture. We create tour programs that focuses on The Singapore Story. Transform traditional tours into interactive activities that encourages active learning and ensure that our programs are deeply researched for factual content.
In this role, you will spearhead our sales strategy and execution, build and coach a high-performing team, and drive revenue growth through purposeful partnerships and outreach. You will play a central role in connecting people to Singapore’s culture, history, and heritage through compelling programmes, while ensuring operational excellence and a strong customer focus. If you're passionate about Singapore, interested in making an impact through experiential learning, and have a proven ability to lead and scale sales teams, we’d love for you to join our mission in shaping how locals and visitors experience our city.
Responsibilities
Recruit, train, and manage a high-performing team of sales representatives. Provide strong leadership, setting clear goals and expectations and foster a positive and motivating work environment
Devise and implement effective sales strategies to achieve revenue targets for Lion Heartlanders, including implemented targeted pricing strategies & promotions to drive sales while maximizing profitability
Identify and qualify new sales channels and business opportunities through market research, networking and lead generation activities
Address customer concerns and inquires promptly and professionally, and nurture strong relationships with key customers to ensure high satisfaction and loyalty
Optimize sales processes by implementing best practices in sales methodologies & tools and continuously review and improve the sales process for efficiency.
Monitor and analyze sales metrics, client preferences and market trends to identify improvement areas in sales strategy and product development
Generate regular sales reports, providing insights and recommendations. Develop accurate sales forecasts and budgets.
Conduct regular training sessions for product knowledge and selling skills. Stay informed about industry trends and share relevant information. Provide ongoing coaching and mentorship.
Foster open communication within the team and across departments (i.e. operations, marketing) to ensure a seamless customer experience. Represent the sales team in leadership meetings.
Monitor expenses and take corrective actions to meet financial targets. Effectively coordinate with finance team on invoicing, payment & financial matters.
Ensure the sales team operates in compliance with policies and regulations. Provide guidance on ethical considerations and responsible selling practices.
Address challenges promptly, developing creative solutions. Encourage a problem-solving mindset within the sales team.
Stayed updated on industry trends, competitor's activities and marketing demands to shape informed sales decisions. Encourage a culture of innovation within the sales team.
Compile quality weekly, monthly and quarterly reports on business development progress for management team and stakeholders, offering strategic recommendations for continuous growth
Other ad-hoc duties as assigned
Requirements
Proven experience in sales leadership, ideally within the travel, education, or cultural sectors
Track record of meeting and exceeding sales targets and driving strategic growth
Skilled in recruiting, training, and managing sales teams with a motivational and hands-on approach
Strong communication and relationship-building abilities with clients, partners, and internal teams
Data-driven mindset with the ability to monitor sales metrics and translate insights into action
Familiarity with CRM tools, sales processes, and performance tracking
Passion for local culture, education, and community engagement
Self-starter with a problem-solving attitude and collaborative spirit
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries Travel Arrangements
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About wabi housing

Founded to bridge Japan's real estate market with the world, wabi housing helps high net-worth (HNW) clients from Southeast Asia and Greater China invest in Japanese properties and, when needed, relocate smoothly to Japan. We specialize in connecting clients with luxury residential and commercial opportunities, supporting visa planning, and ensuring a seamless end-to-end experience. With a growing client base across Asia, we are expanding our presence in Singapore to better serve international investors exploring Japan.

We're currently seeking to recruit key team members who will be central to the success of wabi housing in these regions and help strengthen our local relationships with family offices, wealth managers, and HNW clients.

Role Overview

This is a remote role for a High Net-Worth Client Relations Manager located in Singapore. The High Net-Worth Client Relations Manager will be responsible for developing and maintaining relationships with high-net-worth clients, ensuring all their housing needs are met.

As a Client Relations Manager, you will

• Build and maintain strong relationships with family offices, wealth managers, and HNW clients in your region
• Introduce clients to investment opportunities in Japanese real estate and provide tailored advisory support
• Act as a trusted point of contact for client inquiries, ensuring clear communication and smooth transactions
• Collaborate with our Japan-based team to deliver a seamless cross-border investment and relocation experience
• Represent wabi housing at industry events, networking opportunities, and client meetings

Qualifications

• 2+ years of professional experience in wealth management or family office advisory (real estate exposure strongly )
• Strong communicator and relationship builder with existing networks in private wealth or HNW circles
• Independent, proactive, and comfortable working remotely while coordinating with an international team
• Passionate about real estate, cross-border investment, and supporting clients with personalized solutions

Hiring Process

1. Send your CV and cover letter
2. If selected, you will be invited to a Zoom interview with our team

We look forward to hearing from you

Overview

We are a professional beauty and wellness company providing facial, slimming and therapeutic massage services.

• Cold call customers to secure service bookings
• Customer service duties
• Reception duties
• Reminder calls
• Invoicing
• Day end sales settlement
• Willingness to work in a very challenging environment

• Outgoing, easy-going personality
• Enjoy talking to people and sociable
• Enjoy working in the Beauty and Aesthetic industry

Good salary + commission + allowance

Responsibilities

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Overview

We are a professional beauty and wellness company providing facial, slimming and therapeutic massage services.

• Cold call customers to secure service bookings
• Customer service duties
• Reception duties
• Reminder calls
• Invoicing
• Day end sales settlement
• Willingness to work in a very challenging environment

• Outgoing, easy-going personality
• Enjoy talking to people and sociable
• Enjoy working in the Beauty and Aesthetic industry

Good salary + commission + allowance

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.

Job Descriptions

1. Handle incoming customer inquiries, orders, & complaints via various communication channels (phone, email, chat) promptly & professionally

2. Process customer orders accurately & efficiently, ensuring timely delivery & adherence to order specifications & company Standard Operating procedures & policies

3. Demonstrate a deep understanding of the company's food products, their features, uses, & benefits to effectively assist customers & provide relevant information

4. Address customer concerns, complaints, or issues regarding product quality, delivery, or service, & work to resolve them promptly while maintaining a positive customer relationship

5. Maintain accurate records of customer interactions, transactions, complaints, & resolutions using customer relationship management (CRM) software or databases

6. Act as a liaison between customers & other departments (such as sales, production, or logistics) to ensure efficient handling of customer inquiries or issues

7. Collect & document customer feedback, suggestions, or complaints to provide insights for improvement in products or services

8. Identify recurring customer issues or trends & collaborate with the relevant departments to improve processes and enhance customer satisfaction

9. Build & maintain positive & long-term relationships with customers, providing exceptional service to enhance loyalty & retention

Job Requirements:

• Experience in customer service, preferably in the food production or related industry.

• Adequate communication skills, both verbal and written.

• Interpersonal skills and ability to handle challenging situations with empathy and professionalism.

• Proficiency in using CRM software or customer service tools will be an advantage.

• Detail-oriented with good organisational and multi coping abilities.

• Knowledge of food products, ingredients, and their uses (preferred but not mandatory).

• Ability to work efficiently in a fast-paced environment and handle high call volumes.

• Mondays to Sundays, 5-day work week on a rotating roster basis, including weekends and public holidays.

Overview

Upnon Academy is a specialised financial education institution focused on early retirement methodology, established by everyday working adults for everyday working adults.

We believe no individual should dedicate a lifetime to relentless work only to face uncertainty or inability in achieving early retirement.

The core issue lies in inadequate financial literacy, which often leads to misguided strategies.

To address this, we developed the REC (Retire Early with Certainty) Program in 2020.

Built on UA’s 4 Personal Finance Frameworks which were tested and validated through our own financial journeys—this program equips everyday working adults with a systematic approach to secure early retirement.

To date, hundreds of clients have successfully transformed their financial futures through this methodology.

Now, we want to reach every family in Singapore.

To achieve this vision, we seek driven, like-minded professionals to join our team.

Together, we will empower individuals through education and actionable strategies to redefine their financial futures.

1. Responding to client inquiries, including providing detailed product information and support.
2. Cultivating long-term relationships with clients to enhance brand loyalty and maintain a positive brand image.
3. Collaborating with cross-functional teams to ensure alignment with organizational objectives.

• A polytechnic diploma or degree.
• Only Singaporean and Permanent Resident.
• Share our vision and values.
• Integrity-driven individuals who prioritize ethics over personal benefits.
• Demonstrated ability to deliver exceptional customer service that distinguishes the company from competitors.
• Commitment to upholding a positive brand reputation and ensuring high customer satisfaction.
• Self-assured, proactive, and results-driven mindset.
• Strong self-discipline and ability to work independently.

• Our passion in tackling the current problems in conventional financial literacy.
• A culture driven by integrity.
• Our emphasis on quality over quantity in our work.
• Our track record of delivering what we promise.
• No prior experience necessary; comprehensive training provided.

If you value integrity over personal gain, are passionate about building a long-lasting career success that is meaningful, please send us your latest resume with a recent photo.

Shortlisted applicants will be contacted to schedule a face to face interview.