1,746 Client Onboarding Specialist jobs in Singapore

Client Onboarding Specialist

Singapore, Singapore beBeeSpecialist

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Job Description

Job Description

We are seeking a high-caliber professional to join our team as Client Onboarding Specialist based in Singapore. As part of our team, you will be responsible for performing various tasks related to client onboarding, including data entry, document management, and compliance checks.

Key Responsibilities
  • Data Entry: You will be responsible for entering client information into our database, ensuring accuracy and timeliness.
  • Document Management: You will manage client documents, including identification documents, proof of address, and other relevant documents.
  • Compliance Checks: You will conduct compliance checks on clients to ensure they meet our company's requirements.
Benefits
  • Citi provides programs and services for your physical and mental well-being, including access to telehealth options, health advocates, confidential counseling, and more.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why we provide an expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • We offer our employees resources and tools to volunteer in the communities in which they live and work.
About Us

Citi is a global leader in consumer banking, providing a broad range of financial services and products to our clients across the globe. We pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients.

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Corporate Client Onboarding Specialist

Singapore, Singapore Bank Of China Limited

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Job Description

Job Description
Execute the complete corporate client account opening process as per the Bank's established standard operating procedures (SOPs).
Conduct thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new and existing corporate clients, including the verification of Ultimate Beneficial Owners (UBOs).
Scrutinize corporate documents (e.g., Certificate of Incorporation, Constitution, Business Profiles) to verify the legitimacy and legal structure of entities.
Perform name screening and sanctions checks using approved systems and elevate potential hits for further review.
Prepare and review account opening forms and documentation packages, ensuring completeness, accuracy, and proper authorizations.
Liaise directly with clients, relationship managers, and internal stakeholders (Compliance, Legal, Operations) to facilitate a smooth and timely onboarding experience.
Stay abreast of changes in internal policies and external regulatory requirements related to client onboarding and KYC/AML.
Job Requirements
Minimum Diploma/Degree in Business, Finance, Law, or a related field.
Minimum of 1 year of relevant experience in corporate client onboarding, KYC/AML, or operations within a corporate banking environment.
In-depth knowledge of MAS AML/CFT regulations and requirements is essential.
Familiarity with corporate structures, legal documents, and various business types. Good communication and interpersonal skills to effectively interact with clients and internal teams.
Proficient in MS Office applications. Experience with banking onboarding systems is an advantage.
Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
A team player with a strong sense of integrity and professionalism.
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Corporate Client Onboarding Specialist (Contract)

049908 $7000 Monthly BANK OF CHINA LIMITED

Posted 9 days ago

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Job Description

Job Description

  • Execute the complete corporate client account opening process as per the Bank's established standard operating procedures (SOPs).
  • Conduct thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new and existing corporate clients, including the verification of Ultimate Beneficial Owners (UBOs).
  • Scrutinize corporate documents (e.g., Certificate of Incorporation, Constitution, Business Profiles) to verify the legitimacy and legal structure of entities.
  • Perform name screening and sanctions checks using approved systems and escalate potential hits for further review.
  • Prepare and review account opening forms and documentation packages, ensuring completeness, accuracy, and proper authorizations.
  • Liaise directly with clients, relationship managers, and internal stakeholders (Compliance, Legal, Operations) to facilitate a smooth and timely onboarding experience.
  • Stay abreast of changes in internal policies and external regulatory requirements related to client onboarding and KYC/AML.

Job Requirements

  • Minimum Diploma/Degree in Business, Finance, Law, or a related field.
  • Minimum of 1 year of relevant experience in corporate client onboarding, KYC/AML, or operations within a corporate banking environment.
  • In-depth knowledge of MAS AML/CFT regulations and requirements is essential.
  • Familiarity with corporate structures, legal documents, and various business types. Good communication and interpersonal skills to effectively interact with clients and internal teams.
  • Proficient in MS Office applications. Experience with banking onboarding systems is an advantage.
  • Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
  • A team player with a strong sense of integrity and professionalism.

Please note that this is a short-term contract role.

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Client Onboarding Specialist (Private Banking) #EEF

Singapore, Singapore RECRUIT EXPRESS PTE LTD

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Job Description

Responsibilities
This position sits within the Private Wealth BCCO unit and is responsible for supporting the front office in ensuring timely and compliant onboarding of new clients. The successful candidate is expected to be well-versed in AML/CFT and CDD standards, and familiar with the documentation and regulatory requirements for Private Wealth account types. The role requires a meticulous eye for detail, strong communication skills, and the ability to manage multiple stakeholders and competing priorities.
Review and assess onboarding documentation to ensure completeness, accuracy, and compliance with MAS regulations and internal policy standards.
Identify and elevate any deficiencies or red flags in client KYC, source of wealth (SoW), and background information.
Liaise with Relationship Managers (RMs) to clarify submissions and obtain supporting documentation where required.
Provide guidance to RMs on KYC requirements and support them in meeting submission standards.
Ensure proper risk classification based on client profile, SoW, and overall risk factors.
Coordinate with Financial Crime Compliance (FCC) and other control functions where escalation or additional review is necessary.
Monitor onboarding turnaround time and ensure cases are processed within SLA.
Support internal projects and initiatives related to onboarding process enhancements, checklist updates, and policy changes.
Ensure proper documentation and record-keeping to support audit readiness and regulatory inspections.
Ability to work independently with minimal supervision, and collaborate effectively with both front office and control functions.
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Client Onboarding Specialist (Private Banking) #EEF

238873 $8000 Monthly RECRUIT EXPRESS PTE LTD

Posted 9 days ago

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Job Description

  • This position sits within the Private Wealth BCCO unit and is responsible for supporting the front office in ensuring timely and compliant onboarding of new clients. The successful candidate is expected to be well-versed in AML/CFT and CDD standards, and familiar with the documentation and regulatory requirements for Private Wealth account types. The role requires a meticulous eye for detail, strong communication skills, and the ability to manage multiple stakeholders and competing priorities.
  • Review and assess onboarding documentation to ensure completeness, accuracy, and compliance with MAS regulations and internal policy standards.
  • Identify and escalate any deficiencies or red flags in client KYC, source of wealth (SoW), and background information.
  • Liaise with Relationship Managers (RMs) to clarify submissions and obtain supporting documentation where required.
  • Provide guidance to RMs on KYC requirements and support them in meeting submission standards.
  • Ensure proper risk classification based on client profile, SoW, and overall risk factors.
  • Coordinate with Financial Crime Compliance (FCC) and other control functions where escalation or additional review is necessary.
  • Monitor onboarding turnaround time and ensure cases are processed within SLA.
  • Support internal projects and initiatives related to onboarding process enhancements, checklist updates, and policy changes.
  • Ensure proper documentation and record-keeping to support audit readiness and regulatory inspections.
  • Ability to work independently with minimal supervision, and collaborate effectively with both front office and control functions.

Elsa Fontanne (CEI No. R )

Email Address:

Recruitment Consultant

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

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Client Due Diligence Specialist - Client Onboarding (Manager/AVP)

Singapore, Singapore BANK OF SINGAPORE LIMITED

Posted today

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Job Description

Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks’ client on-boarding, continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments or projects.
Start your career with Bank of Singapore as a
Client Due Diligence Specialist
Responsibilities
Ensure thorough, timely and quality review new client onboarding requests including account approval.
Advise front office and other colleagues within the team on client onboarding matters including deficiencies in KYC information and documentation for onboarding.
Perform independent and thorough review, including KYC/AML/Tax risk identification, plausibility checks as well as corroboration of clients Source of Wealth and Source of Funds.
Review and approve new business relationships with Independent Asset Managers, Referral Intermediaries, and counter parties.
Collaborate with key stakeholders involved in the process, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure seamless on-boarding.
Train team members as well as colleagues from front office on matters pertaining to KYC AML.
Assist team lead / functional head on tasks related to client onboarding as well as post client onboarding including acting as a deputy as and when delegated.
Assist to response queries, clarifications resulting from internal, external, statutory or regulatory audit
Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices.
Client Reviews
Conduct reviews of existing clients to ensure their biodata remains updated
Handle the alerts arising from the periodic screening of the bank’s customer database
Conduct periodic reviews of KYC and CDD information of existing relationships including but not limited to higher risk relationships and financial intermediaries.
Identifies and investigate a suspicious activity, prospect or client and make necessary recommendations to senior management to file the appropriate suspicious transaction reports to CAD and MAS/ HKMA.
Investigation of suspicious transactions surfaced during periodic review.
Liaise with relationship managers / business compliance managers for issues and deficiencies identified during review.
Update and implement periodic review processes.
Guide team members or relationship managers in conducting the periodic review.
General
Support Client Onboarding & Lifecycle Management on the matters that are assigned from time to time in line with overall priorities of the bank.
Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required.
Prepare Management information reports based on agreed requirements.
Organize meetings with Front Office and focus group training to align front office practices with current procedures.
Qualifications
Minimum 5 years of experience in AML/KYC under a risk and control function in a private banking environment.
Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients.
Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg.
Client onboarding approval experience in HK and / or SG in PB industry (SoW/SoF, client risk assessment, purpose of accounts).
University degree in Accountancy, Finance, Business Administration or equivalent, or higher education.
Preferred skills
Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring.
Familiar with MS Excel, MS Word
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Client Due Diligence Specialist - Client Onboarding (Manager/AVP)

049514 $10000 Monthly BANK OF SINGAPORE LIMITED

Posted 16 days ago

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Job Description

Bank of Singapore opens doors to new opportunities.


At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks’ client on-boarding, continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments or projects.

Start your career with Bank of Singapore as a Client Due Diligence Specialist


  • Ensure thorough, timely and quality review new client onboarding requests including account approval.
  • Advise front office and other colleagues within the team on client onboarding matters including deficiencies in KYC information and documentation for onboarding.
  • Perform independent and thorough review, including KYC/AML/Tax risk identification, plausibility checks as well as corroboration of clients Source of Wealth and Source of Funds.
  • Review and approve new business relationships with Independent Asset Managers, Referral Intermediaries, and counter parties.
  • Collaborate with key stakeholders involved in the process, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure seamless on-boarding.
  • Train team members as well as colleagues from front office on matters pertaining to KYC AML.
  • Assist team lead / functional head on tasks related to client onboarding as well as post client onboarding including acting as a deputy as and when delegated.
  • Assist to response queries, clarifications resulting from internal, external, statutory or regulatory audit
  • Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices.

Client Reviews

  • Conduct reviews of existing clients to ensure their biodata remains updated
  • Handle the alerts arising from the periodic screening of the bank’s customer database
  • Conduct periodic reviews of KYC and CDD information of existing relationships including but not limited to higher risk relationships and financial intermediaries.
  • Identifies and investigate a suspicious activity, prospect or client and make necessary recommendations to senior management to file the appropriate suspicious transaction reports to CAD and MAS/ HKMA.
  • Investigation of suspicious transactions surfaced during periodic review.
  • Liaise with relationship managers / business compliance managers for issues and deficiencies identified during review.
  • Update and implement periodic review processes.
  • Guide team members or relationship managers in conducting the periodic review.

General

  • Support Client Onboarding & Lifecycle Management on the matters that are assigned from time to time in line with overall priorities of the bank.
  • Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required.
  • Prepare Management information reports based on agreed requirements.
  • Organize meetings with Front Office and focus group training to align front office practices with current procedures.


Qualifications

  • Minimum 5 years of experience in AML/KYC under a risk and control function in a private banking environment.
  • Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients.
  • Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg.
  • Client onboarding approval experience in HK and / or SG in PB industry (SoW/SoF, client risk assessment, purpose of accounts).
  • University degree in Accountancy, Finance, Business Administration or equivalent, or higher education.
  • Preferred skills
  • Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring.
  • Familiar with MS Excel, MS Word
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Relationship Management Executive

Singapore, Singapore ZENO EXHIBITION PTE. LTD.

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Job Description

Roles & Responsibilities

About the Company:

Zeno Exhibition Pte Ltd specializes in creating impactful exhibitions and trade shows, offering end-to-end solutions for entire events and individual exhibitors. We are a dynamic team passionate about delivering innovative strategies that elevate brands and drive business success.

About the Role:

We're looking for a motivated Relationship Management Executive to manage inbound leads, convert them into satisfied clients, and nurture long-term partnerships.

You'll work with qualified, marketing-generated leads, focusing on conversion, client satisfaction, and revenue growth through strong relationship building.

For more information please visit us at

Interested applicants can also send us your resume to

Applicants applying for this role may be also considered for the Sales Executive position.

Key Responsibilities

Lead Handling & Conversion

  • Engage promptly with inbound leads via calls, emails, and messaging platforms
  • Understand client requirements and recommend tailored design & build solutions
  • Manage the entire lead-to-client conversion process smoothly and efficiently

Client Relationship Management

  • Serve as the main point of contact for new and existing clients
  • Build and maintain strong, lasting client relationships
  • Ensure high levels of customer satisfaction and project success

Upselling & Cross-Selling

  • Identify opportunities to upsell or cross-sell additional services
  • Collaborate with marketing, design, and project teams to maximize client value

Reporting & CRM Management

  • Maintain accurate and up-to-date client information in the CRM system
  • Track and report on leads, conversions, and engagement metrics
  • Provide regular performance and KPI updates
  • Reports back to Sales Director on the monthly data.

Requirements

  • Diploma or higher qualification in any discipline
  • Minimum 2 years of B2B sales or account management experience
  • Proven track record in managing client relationships and achieving conversion targets
  • Experience in exhibitions, events, or marketing-related industries is an advantage
  • Strong communication, interpersonal, and organizational skills
  • Customer-focused mindset with the ability to understand business needs

Pay range and compensation package:

Competitive package comprising a fixed base and performance-based milestone incentives.

Typical total earnings range between SGD 5,000 – 8,000 per month, depending on performance and experience.

Equal Opportunity Statement:

Be part of a forward-thinking company at the forefront of the events and exhibitions industry. Enjoy a performance-driven culture with attractive rewards. Work in a collaborative environment where your expertise is valued and your contributions make a tangible impact.

Tell employers what skills you have

CRM
Trade Shows
Relationship Management
Account Management Experience
Exhibitions
B2B
Customerfocused
Financial Analysis
Revenue Growth
Customer Satisfaction
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Relationship Management Executive

Singapore, Singapore ZENO EXHIBITION PTE. LTD.

Posted today

Job Viewed

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Job Description

About the Company
Zeno Exhibition Pte Ltd specializes in creating impactful exhibitions and trade shows, offering end-to-end solutions for entire events and individual exhibitors. We are a dynamic team passionate about delivering innovative strategies that elevate brands and drive business success.
About the Role
We’re looking for a motivated
Relationship Management Executive
to manage inbound leads, convert them into satisfied clients, and nurture long-term partnerships.
You’ll work with qualified, marketing-generated leads, focusing on conversion, client satisfaction, and revenue growth through strong relationship building.
For more information please visit us at zenoexhibition.com
Interested applicants can also send us your resume to

Applicants applying for this role may also be considered for the Sales Executive position.
Key Responsibilities
Lead Handling & Conversion: Engage promptly with inbound leads via calls, emails, and messaging platforms; understand client requirements and recommend tailored design & build solutions; manage the entire lead-to-client conversion process smoothly and efficiently.
Client Relationship Management: Serve as the main point of contact for new and existing clients; build and maintain strong, lasting client relationships; ensure high levels of customer satisfaction and project success.
Upselling & Cross-Selling: Identify opportunities to upsell or cross-sell additional services; collaborate with marketing, design, and project teams to maximize client value.
Reporting & CRM Management: Maintain accurate and up-to-date client information in the CRM system; track and report on leads, conversions, and engagement metrics; provide regular performance and KPI updates; report to Sales Director on the monthly data.
Requirements
Diploma or higher qualification in any discipline
Minimum 2 years of B2B sales or account management experience
Proven track record in managing client relationships and achieving conversion targets
Experience in exhibitions, events, or marketing-related industries is an advantage
Strong communication, interpersonal, and organizational skills
Customer-focused mindset with the ability to understand business needs
Pay range and compensation package
Competitive package comprising a fixed base and performance-based milestone incentives.
Typical total earnings range between SGD 5,000 – 8,000 per month, depending on performance and experience.
Equal Opportunity Statement
Be part of a forward-thinking company at the forefront of the events and exhibitions industry. Enjoy a performance-driven culture with attractive rewards. Work in a collaborative environment where your expertise is valued and your contributions make a tangible impact.
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Intern, Customer Relationship Management

Singapore, Singapore Under Armour, Inc.

Posted 3 days ago

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Job Description

Intern, Customer Relationship Management
**Intern, Customer Relationship Management**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Purpose of Role**
The **Customer Relationship Management Rookie** will play a key role in crafting and delivering impactful omnichannel communication strategies that enhance the customer journey for our members. They will work closely with colleagues across the region to develop customer-centric campaigns that drive member acquisition and engagement. This role offers a fantastic opportunity to gain experience in various aspects of CRM and marketing, working with diverse communication channels like email, mobile apps, push notifications, in-store visuals, and more.
We will prioritize candidates who can commit to a full-time 6-month internship.
**Your Impact**
+ Support the development and execution of internal and external communication plans across SAPAC for our CRM program.
+ Partner with internal and external stakeholders to manage a wide range of customer engagement activities across touchpoints including CRM, mobile applications, website, retail visual merchandising, digital media, and product content.
+ Analyze campaign performance and use insights to optimize campaigns and member lifecycles, with a focus on increasing engagement rates, repeat purchases, and redemption activity.
+ Take ownership of member acquisition and engagement KPIs, overseeing data analysis and generating regular reports for stakeholders across SAPAC.
+ Proactively manage timelines, deliverables, and communications to ensure everything is delivered on time and to a high standard.
**Qualifications**
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and functions.
+ Analytical mind with a passion for data and using insights to improve campaign performance.
+ Ability to prioritize tasks, manage time effectively, and meet deadlines consistently.
+ Strong attention to detail and a commitment to delivering high-quality work.
+ Experience working in a fast-paced and dynamic environment.
+ Understanding of customer relationship management (CRM) principles.
+ Experience with marketing automation platforms or CRM systems.
+ Understanding of digital marketing channels like email marketing, social media, and mobile app marketing.
**Relocation**
+ No relocation provided
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Singapore, Singapore, SG, 38987
Business Unit: Internships
Region: APAC
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
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