311 Client Engagement jobs in Singapore

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.

• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.

• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.

• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.

• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.

• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.

• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.

• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.

• A solid educational background, preferably in business, finance, or a related field.

• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.

• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.

• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.

• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.

• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.

• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.

• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.

• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.

• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.

• A solid educational background, preferably in business, finance, or a related field.

• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.

• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

About Activa Media

Activa Media is listed on the Main Board of the Hong Kong Stock Exchange (HKEX) .

With 20 years of industry experience, we have been transforming businesses through the power of AI and innovative digital strategies . We help brands grow by leveraging SEO , SEM , Social Media , TikTok , and other cutting-edge marketing channels.

As we continue to scale new heights, we’re looking for a passionate and results-driven Client Engagement Strategist to join us on this exciting digital marketing journey, working closely with our clients to achieve impactful results.

Key Responsibilities

• Initiate contact with prospective clients through outbound calls and emails
• Understand client needs and align them with our products/services
• Coordinate and schedule qualified appointments for our Business Development Managers
• Manage and update CRM system with accurate lead and call details
• Follow up on inbound leads
Consistently achieve or exceed appointment-setting and engagement targets

Requirements

• Prior experience in client engagement and telemarketing (Fresh graduates with a passion for outreach are welcome!)
• Excellent verbal communication and interpersonal skills
• Confident, positive and highly motivated
Team player with good accountability

Why Join Activa Media?

• Career progression opportunities into business development or account management strategists
• A target-driven work environment with incentives
• Performance bonus for outstanding player

We are looking for a customer service professional to join our team as a client engagement specialist.

This role involves interacting with clients, addressing their inquiries and needs, and ensuring a positive experience.

• We require someone with excellent communication skills and the ability to work independently.
• The ideal candidate will have prior customer service experience and be proficient in Microsoft Office.
• Our company is seeking a dedicated and enthusiastic individual who can provide top-notch service to our clients.

1. Greet and assist clients in person or via phone/email/chat.
2. Handle client inquiries, bookings, and contract processing.
3. Explain policies, pricing, and insurance options to clients.
4. Verify client documents and ensure compliance with company policies.
5. Assist with vehicle inspections before and after rentals.
6. Resolve client concerns professionally.
7. Maintain accurate records of interactions and services provided.
8. Promote additional services to clients.
9. Coordinate with teams for vehicle availability and maintenance.
10. Process payments, refunds, and security deposits.

• Minimum GCE O-Level or equivalent; diploma in business or related field is a plus.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and basic computer skills.

• Competitive salary based on experience.
• Opportunities for career growth and development.
• A dynamic and supportive work environment.

Our company values its employees and strives to create a positive and inclusive work culture. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

Looking for individuals who enjoy working with people and want to build a long-term, rewarding career. No prior experience needed, just a willingness to learn and grow. Great for fresh grads, career switchers, or those returning to work after a break.

What You Can Expect:

• Remote/hybrid work setup with flexible hours
• Monthly allowance + performance bonuses (up to $6,000/month or more)
• Structured training and mentorship provided
• Supportive team with clear progression pathways
• Licensing sponsorship available for shortlisted candidates

Basic Criteria:

• Age 21+
• Singaporean or PR
• A-Level, full-time Diploma, or Degree (any discipline)

If you're people-oriented, motivated, and exploring new career possibilities — we'd love to hear from you.

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.
• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.
• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.
• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.
• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.
• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.
• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.
• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.
• A solid educational background, preferably in business, finance, or a related field.
• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.
• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.
Tell employers what skills you have

CRM
Market Research
Account Management
Management Skills
Business Intelligence
VIP
Strategy
Adaptability
Banking
Consulting
Articulate
Product Development
Cryptocurrency

Job Opening: Client Engagement Associate (Full-Time)

Company: Swimray SG Pte Ltd

Location: Aljunied Singapore

Working Days: Monday, Tuesday, Wednesday, Thursday, Saturday

Working Hours: 11:00 AM – 7:00 PM

About Us:

Swimray is a fast-growing swim school in Singapore dedicated to helping children and

adults learn to swim confidently in a safe and encouraging environment. We believe in

making swimming accessible and enjoyable through professional instruction and

excellent customer service.

Role & Responsibilities:

• Handle incoming client enquiries via WhatsApp, phone calls, and email
• Understand customer needs and recommend suitable swim programs
• Guide and convince potential clients to book trial classes with us
• Maintain accurate lead records and updates using Excel or Google Sheets
• Track follow-ups, bookings, and enquiry status systematically
• Coordinate trial bookings with the operations team
• Respond promptly and politely to all enquiries and follow-ups
• Assist with basic reporting on lead conversion and client feedback

Requirements:

• Strong communication skills in English (spoken and written)
• Friendly, confident, and persuasive when speaking with clients
• Comfortable using Excel or Google Sheets for tracking and data entry
• Detail-oriented and organised in handling multiple leads
• Able to work independently and take initiative
• Sales or customer service experience is a plus, but not required
• What We Offer
• Monthly salary: $2,200 –$3,000 (based on experience)
• 5-day work week (11am-7pm, off on Wednesday and Sunday)
• Supportive, friendly team culture
• On-the-job training provided
• Clear workflows and SOPs to help you succeed
• Opportunities for long-term growth within the company

Why Join Us?

If you enjoy talking to people, helping them make informed decisions, and want to grow your career in a warm and supportive environment, this role is for you. You'll be playing a key part in helping families start their swimming journey with us.

Take the next step in your career — apply today and grow with us

Tell employers what skills you have

Sales
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Inventory
Sales Management
Administration
Data Entry
Accounting
Administrative Support
Team Player
Microsoft Word
Scheduling

Job Overview

We are seeking a seasoned Client Engagement Manager to lead our client relationships and drive business growth.

The successful candidate will be responsible for:

• Managing all aspects of one or more assigned client programs
• Serving as primary client interface for day-to-day communications and commitments
• Effective resource management and accurate forecasting of program profit and loss
• Working closely with internal teams to ensure program delivery is appropriate, timely and accurate

To be considered for this role, you must have:

• Experience managing large accounts in a service environment ideally in an outsourced solutions environment
• Ability to handle priority issues quickly and decisively
• Strong capability to coordinate and build relationships with internal resources
• Strong attention to detail and organizational skills
• Ability to multitask and work in a team environment

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply.

The Client Engagement Officer supports the smooth functioning of New Hope Community Services' facilities by managing day-to-day operational and administrative tasks. This includes coordinating maintenance schedules, conducting routine inspections, liaising with tenants, and handling basic office administration. The role also involves enforcing site policies, supporting emergency protocols, and ensuring compliance with organisational standards. The Client Engagement Officer must be detail-oriented, physically capable, and possess strong interpersonal and problem-solving skills to effectively balance both client engagement and backend operations.

Laundry and Premises Maintenance

• Assist with the routine cleaning and maintenance of laundry machines, ensuring they are operating efficiently.
• Monitor the laundry room for cleanliness and safety, and report issues to the appropriate staff.
• Support other maintenance tasks, including safety checks and relocating furniture or equipment as needed.

Financial Management Support

• Conduct meter readings across all units for utilities (e.g., water, electricity) as directed.
• Record and log the readings into designated forms or Excel sheets.
• Support staff with the tracking and management of records as necessary.

Logistics and Maintenance Assistance

• Support stock-taking, inventory organization, and assist with maintaining storage areas.
• Help with event setup and logistical support for community activities.
• Assist with routine safety, cleanliness, and security checks, as well as relocation of furniture and materials.
• Support other maintenance tasks, including safety checks and relocating furniture or equipment as needed.

Unit Inspections and Reminder Notifications

• Support full-time staff in conducting unit inspections, carrying out and recording inspections.
• Send SMS, make calls, or issue reminder letters to tenants regarding scheduled inspections.
• Support with conducting patrol rounds, highlighting issues to the Client Engagement team or agency for follow-up or action as instructed.

Client Engagement and Administrative Support

• Assist with non-confidential administrative tasks such as data entry, filing, and sorting documents.
• Help distribute materials for events, manage sign-in sheets, and clean up after events.
• Address client feedback professionally and assist with inquiries, directing more complex issues to the relevant staff.
• Oversee vendor and contractor work, ensuring that tasks are completed to standard and report any issues to the Client Engagement team.

Emergency Response

• Assist with manning operations phone
• Support staff as directed, such as informing them of urgent matters or relaying information
• Support full-time staff as required during emergencies

Other Duties

• Perform other NHCS-related tasks as assigned, based on ability and with staff supervision and support

• Must be physically fit and capable of performing manual tasks, such as inspections, lifting, and prolonged periods of standing or walking.
• Ability to lift up to 10kg and move equipment or supplies as needed.
• Capacity to work in varying environmental conditions encountered during facility inspections and maintenance tasks.

Experience:

• Prior experience in operations, facility management, or community engagement is preferred.

Skills:

• Strong organisational, communication, and problem-solving skills.
• Ability to enforce rules while maintaining a supportive and collaborative tenant relationship.
• Familiarity with maintenance coordination, inventory tracking, and scheduling tasks.
• Proven physical fitness to manage the demands of routine manual tasks and emergency response.

Personal Attributes:

• Proactive and dependable with an eye for detail.
• Adept at liaising with tenants and managing appointment schedules efficiently.
• Committed to upholding privacy, confidentiality, and compliance guidelines.

Duration of Attachment Offered:

• 6 months