3,519 Client Care jobs in Singapore
Client Care Advisor
Posted 6 days ago
Job Viewed
Job Description
+ Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
+ Are you passionate about client service & experience?
+ Do you love making a difference?
The Client Care Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels, by listening to each client's personal needs and addressing it through an elevated and authentic approach. This individual will be responsible for achieving and exceeding client service goals and commercial sales targets.
**Responsibilities**
**Client Services**
+ Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity.
+ Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution.
+ Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building.
+ Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels.
**Sales Execution**
+ Demonstrate and share with clients Brand presentation, storytelling, and product knowledge.
+ Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction.
+ Initiate proactive, elevated, and relevant product recommendations for the client to drive conversion and satisfaction.
+ Meet and exceed commercial goals and track omni-channel business activities.
**Operations**
+ Complete general administrative tasks on an ad-hoc basis as per business needs, including responding to COMPASS and Sales Service emails and Ecommerce orders processes.
+ Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising).
+ Manage verification of orders for fraud and ensure timely fulfillment.
**Qualifications**
+ High School Certificate or Equivalent.
+ Previous customer service experience in retail or call center environment.
+ Strong verbal and written communication skills.
+ Possess excellent problem-solving skills.
+ Ability to handle calls objectively, when speaking with customers who may be irate, and ability to diffuse customer situations independently or under the guidance of a coordinator or supervisor.
+ Familiarity with website technology, website navigation and terminology associated with internet commerce.
+ Flexible working availability, including evenings and weekends.
_Preferred_
+ Tertiary Qualification
**Job Identification** : 61978
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Client Care Advisor
Posted today
Job Viewed
Job Description
The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.
- Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH
- Are you passionate about client service & experience?
- Do you love making a difference?
The Client Care Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels, by listening to each client's personal needs and addressing it through an elevated and authentic approach. This individual will be responsible for achieving and exceeding client service goals and commercial sales targets.
Responsibilities
Client Services
- Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity.
- Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution.
- Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building.
- Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels.
Sales Execution
- Demonstrate and share with clients Brand presentation, storytelling, and product knowledge.
- Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction.
- Initiate proactive, elevated, and relevant product recommendations for the client to drive conversion and satisfaction.
- Meet and exceed commercial goals and track omni-channel business activities.
Operations
- Complete general administrative tasks on an ad-hoc basis as per business needs, including responding to COMPASS and Sales Service emails and Ecommerce orders processes.
- Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising).
Manage verification of orders for fraud and ensure timely fulfillment.
Qualifications
- High School Certificate or Equivalent.
- Previous customer service experience in retail or call center environment.
- Strong verbal and written communication skills.
- Possess excellent problem-solving skills.
- Ability to handle calls objectively, when speaking with customers who may be irate, and ability to diffuse customer situations independently or under the guidance of a coordinator or supervisor.
- Familiarity with website technology, website navigation and terminology associated with internet commerce.
- Flexible working availability, including evenings and weekends.
Preferred
- Tertiary Qualification
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Client Care Counsellor
Posted today
Job Viewed
Job Description
Responsibilities:
• Capable in carrying out skin analysis and give professional advice / recommendations to patients as per the Company's system
• Recommend suitable skincare / therapies solutions based on customers' requirements.
• Attending to clients' inquiries, including telephone inquiries and walk in customers
• Responsible in appointment scheduling, confirmations and promotion announcement
• Responsible in registering clients and cashiering duties in sales transactions
• Provide assistance in retrieval, filing, updating and recording of consultation cards
• Provide excellent customer service to all clients.
• Contribute to the client retention program with diligence and commitment
• Able to achieve sales targets and lead the team to achieve the expected goals
Requirements:
• At least 2-3 years working experience
• Obtained a Diploma in Nursing / CIDESCO/CIBTAC/ITEC /WSQ qualifications or equivalent with Aesthetics experience
• Able to converse fluently with ENGLISH speaking customers
• Able to do nutritional counselling will be an advantage
• Organized and efficient, good interpersonal skills, well groomed, customer-oriented and performance driven
• Willing to work full day on Saturdays
Career -growth – an opportunity with us
We are a company dedicated to education
We provide excellent career opportunities, comprehensive training and attractive remunerations.
The Rexults Team
Work in a environment – "team work philosophy"
Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability to
We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.
Tell employers what skills you haveAesthetics
Sales
Leadership
Training Development
Interpersonal Skills
Cashiering
Communication Skills
Nursing
Wellbeing
Customer Service
Appointment Scheduling
Client Care & Admin Executive
Posted 1 day ago
Job Viewed
Job Description
About the Role
We are seeking a professional and compassionate Client Care & Admin Executive to join our team. This role serves as a vital bridge between clients, therapists, and directors, ensuring clear, timely, and thoughtful communication across all touchpoints.
You’ll be the first point of contact for many of our clients — and as such, your ability to hold space with warmth, clarity, and professionalism matters. While inquiries do not come in all day, responding in alignment with our values is essential.
Training will be provided, including relevant trauma-informed short courses to support your growth and ease into the role.
Key Responsibilities
Client Care & Coordination
· Respond to client inquiries via WhatsApp and email in a timely, professional, and sensitive manner.
· Triage inquiries and guide clients to the appropriate therapist or service.
· Coordinate appointment reminders, payment collection, and invoice issuance.
· Serve as a supportive liaison between clients and therapists.
· Client greeting and ushering to therapy rooms.
Administrative Support
· Assist with new therapist onboarding and distribution of company documents.
· Maintain well-organised digital filing systems (e.g., Google Drive).
· Facilitate internal communication between directors and therapists via WhatsApp or email.
· Submit monthly reports.
· Carry out general administrative and coordination tasks as required.
· Basic housekeeping of the clinic.
Requirements
· Fluency in English (written and spoken) is mandatory.
· Strong communication and interpersonal skills.
· Ability to work independently and as a team.
· Customer service-oriented, with a warm and respectful approach.
· Organised, detail-oriented, and able to self-manage in a hybrid setting.
· Proficient in basic tech tools (e.g., Google Drive, spreadsheets, email).
· Comfortable working in a human-centered, values-driven environment.
· No clinical background required — training and guidance will be provided.
· No prior experience needed — we value heart, sincerity, and a genuine willingness to learn.
· Singaporeans, Permanent Residents, or LTVP holders with working LOC
Hybrid/Flexi Work Scheme
General Working hours : 10am - 7pm
5.5 days work week, flexible off day.
For more information or if you feel called to collaborate and grow alongside us in shaping Singapore’s mental and emotional health landscape, we warmly invite you to send us your applications to
Physiotherapy Expert for Client Care
Posted today
Job Viewed
Job Description
Job Summary
We are seeking a skilled Physiotherapy Expert to provide timely and effective physiotherapy treatment to our clients.
About the Role
You will be responsible for:
- Developing transportation strategies to ensure timely delivery of physiotherapy services.
- Overseeing scheduling and routing to maximize efficiency and minimize costs.
- Managing relationships with healthcare providers to negotiate contracts and ensure service level agreements are met.
Requirements
To be successful in this role, you will need:
- A Bachelor's degree in a related field such as Healthcare or Biomedical Sciences.
- A minimum of 2-5 years of experience in physiotherapy, healthcare management, or a related field.
About Our Ideal Candidate
We are looking for an experienced Physiotherapist who is passionate about delivering high-quality care to clients. If you have excellent communication skills, a patient-centered approach, and a strong understanding of healthcare regulations, we encourage you to apply.
Client Care Counsellor (Aesthetics & Wellbeing)
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
• Capable in carrying out skin analysis and give professional advice / recommendations to patients as per the Company’s system
• Recommend suitable skincare / therapies solutions based on customers’ requirements.
• Attending to clients’ inquiries, including telephone inquiries and walk in customers
• Responsible in appointment scheduling, confirmations and promotion announcement
• Responsible in registering clients and cashiering duties in sales transactions
• Provide assistance in retrieval, filing, updating and recording of consultation cards
• Provide excellent customer service to all clients.
• Contribute to the client retention program with diligence and commitment
• Able to achieve sales targets and lead the team to achieve the expected goals
Requirements:
• At least 2-3 years working experience
• Obtained a Diploma in Nursing / CIDESCO/CIBTAC/ITEC /WSQ qualifications or equivalent with Aesthetics experience
• Able to converse fluently with ENGLISH speaking customers
• Able to do nutritional counselling will be an advantage
• Organized and efficient, good interpersonal skills, well groomed, customer-oriented and performance driven
• Willing to work full day on Saturdays
Career -growth – an opportunity with us
We are a company dedicated to education
We provide excellent career opportunities, comprehensive training and attractive remunerations.
The Rexults Team
Work in a environment – “team work philosophy”
Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability to
We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.
Nursing Professional - Client-Centric Care
Posted today
Job Viewed
Job Description
The ideal candidate will provide high-quality, client-centric care that prioritizes the unique needs and conditions of each individual.
Key Responsibilities- Conduct thorough assessments and evaluations to develop effective care plans.
- Administer clinical procedures such as NGT insertion and catheterization as required.
- Monitor clients' health, track vital signs, and respond to any changes in behavior or condition.
The successful candidate should possess at least 1-2 years of relevant experience and be registered with SNB.
BenefitsThis role offers a dynamic work environment where professionals can grow and develop their skills.
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Account Management
Posted today
Job Viewed
Job Description
Job Responsibilities and Duties:
- Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
- Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
- Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
- Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
- Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
- Other ad hoc tasks as required
Requirements:
- Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
- Candidates with more experience will be considered for more a senior role
- Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
- Excellent communication, negotiation, and relationship management skills.
- A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment
- Ability to work collaboratively across functions, yet independently
Account Management
Posted today
Job Viewed
Job Description
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance
Partner with different departments to assist better for customers
Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights
Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
Support customer communication and education including a best-in-class experience and ad hoc education needs
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
Strong time management skills and motivation to exceed expectations
Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Executive, Account Management
Posted today
Job Viewed
Job Description
Company Description
foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We're looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team, with a focus on restaurant partners. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence.
Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.
Relationship Management
- Conduct data analysis, reporting, operational and invoicing resolutions
- Deepen business relationships with foodpanda's SMB restaurant partners with our proprietary learning tools
Marketing
- Work with foodpanda's Commercial and Marketing teams to implement and scale marketing campaigns
- Educate SMB restaurant partners on the foodpanda marketing suite to grow on the foodpanda platform
Operations
- Work with foodpanda's Operations team to evaluate partner operational compliance
- Utilize data to identify opportunities for growth through operational best practices
Ad-Hoc Projects
- As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities
Qualifications
- Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)
- A keen sense for customer behaviour, and how content quality affects purchasing decisions
- An analytical mindset with a penchant for seeking opportunities within data patterns
- Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire
- Intermediate proficiency in Microsoft Excel & PowerPoint is preferred
Additional Information
- A dynamic and challenging working environment with a steep learning curve
- Responsibility from day one in the leading food delivery company in the world
- The opportunity to be part of a happy, high functioning and smart team
- Periodic fun, engaging company events & team activities
- A company committed to developing you personally and professionally.
- A vibrant and international team with diverse backgrounds from all over the world
- A culture that empowers you to take full ownership of your work and career