103 Cleaning Operations jobs in Singapore

Key Responsibilities:

1. Operations Management:

a. Plan, organize, and oversee daily cleaning operations for residential and corporate clients.

b. Ensure manpower, equipment, and materials are efficiently allocated for all jobs.

c. Monitor scheduling, deployment, and completion of cleaning assignments.

d. Handle operational challenges promptly, including last-minute replacements and urgent requests.

e. Prepare and review monthly operational reports and KPIs.

f. Attend phone call 24/7 to address urgent requests, emergencies, and operational issues from customers / employees.

2. Team Leadership & Training:

a. Supervise and lead a team of supervisors and cleaners to meet performance and quality standards.

b. Conduct training, coaching, and performance evaluations to enhance productivity and service quality.

c. Ensure compliance with company policies, attendance, grooming, and safety standards.

3. Compliance & Standards:

a. Implement and enforce cleaning SOPs and workplace safety and health regulations.

b. Ensure compliance with BizSafe Star, ISO 9001, and ISO 45001 standards.

4. Inventory & Resource Management:

a. Oversee and manage inventory cycle and ensure smooth operations.

b. Oversee and manage multiple warehouse.

c. Monitor operational expenses and control wastage to achieve cost efficiency.

d. Monitor and manage inventory levels of all products, materials, and supplies.

e. Conduct regular stock audits, reconciliations, and cycle counts.

f. Maintain clean, organized, and secure inventory storage areas.

g. Maintain accurate inventory records using inventory management software.

h. Generate regular reports on stock levels, discrepancies, and inventory turnover.

5. Hands-On Cleaning Duties:

a. Perform cleaning tasks as needed, including washing washrooms, vacuuming carpets, mopping floors, cleaning fixtures, handling and disposing of waste.

b. Ensure all cleaning tasks meet customer standards and quality expectations.

Job Requirements:

• Minimum Diploma & Above.
• 6 days' workweek and must work on weekends and public holidays.
• Computer literacy (E-mail & MS applications)
• Strong team player, and a self-driven individual with a positive attitude.
• Good interpersonal and communication skills.
• Highly adaptable to a fast-paced and dynamic environment
• Problem analysis and problem-solving skills.

Roles & Responsibilities:

• Supervise and ensure smooth day-to-day operations
• Provide on-the-job training and coaching to staff to meet contractual requirements
• Maintain high hygiene standards for the environment and premises
• Ensure cleaning staff perform duties as per their Job Descriptions and comply with Health & Safety standards
• Oversee daily and periodic cleaning schedules to ensure timely execution
• Conduct job site inspections for cleaning quality and compliance
• Resolve operational issues on-site promptly
• Assist in budget planning and cost management for cleaning operations
• Review and submit daily cleaning reports to management
• Prepare and enforce periodic cleaning schedules and related documentation
• Cover manpower shortages when needed, including hands-on cleaning duties
• Participate in the recruitment process for project manpower
• Perform stocktaking and allocate equipment, technologies, and supplies to sites
• Recommend and implement suitable equipment or technologies to enhance cleaning efficiency
• Plan and implement maintenance schedules for tools and equipment
• Assist in manpower deployment, schedule planning, and work process optimization
• Guide teams during major incidents or emergencies and report to management
• Perform any other duties as assigned

Job Requirements:

• Preferably 2 years of experience in a related field
• Possess a valid Class 3 driving license
• Strong team player with good problem-solving and decision-making abilities
• Excellent communication skills and customer-oriented mindset
• Able to multitask effectively under tight deadlines with minimal supervision
• Highly organized, responsive, and resourceful
• Willing to work a 6-day work week

• Attend site show rounds, site walks, and tender briefings to gather detailed project requirements.
• Engagement with building owners'/MCST representatives/managing agents to source for new projects
• Review tender documents comprehensively and extract key scopes of work that come with material cost implications.
• Provide well-informed recommendations on project feasibility, pricing strategies, and competitive positioning.
• Assist in the preparation, compilation, and submission of tender proposals in a timely and accurate manner.
• Actively follow up on business leads, opportunities, and proposals to ensure strong pipeline development.
• Foster and maintain strong relationships with existing clients, while identifying and pursuing new business opportunities.
• Prepare and furnish quotations to existing or potential clients whenever necessary.

Requirements:

• Diploma or Degree in Business Administration, Facilities Management, Engineering, or a related discipline.
• Prior experience in the cleaning services or facilities management sector will be a strong advantage.
• Excellent analytical and critical thinking skills with strong attention to detail.
• Confident communicator with outstanding interpersonal and presentation abilities.
• Highly self-motivated, organized, and capable of managing multiple tender submissions under tight deadlines.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Cleaning Operations Manager needs to look after the client's requirement, fulfil and satisfy the client's needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization's processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Salary: SGD $3,300 (Basic $700+Night Shift Allowance 600)

• Working days: 6 days a week, Monday to Saturday.

Working hours: 9:00 AM to 6:00 PM. Flexible work may be required for night shifts and public holidays

Cleaning Operations Manager

The Cleaning Operations Manager is a hands-on, field-based leader responsible for overseeing and managing daily cleaning operations across multiple sites. This includes ensuring the highest standards of cleanliness, safety, and client satisfaction are met. This is a demanding role that requires flexibility for night shifts and specialized cleaning tasks.

Key responsibilities

• Operational leadership: Supervise and coordinate cleaning staff and daily tasks across all assigned sites to ensure all cleaning and maintenance standards are met. This includes assigning duties, monitoring workflow, and ensuring the efficient use of manpower and resources.

• Work schedule management: Plan and implement work schedules for the cleaning team, including managing staff attendance, leave, and deployment to different sites to meet contractual requirements.

• Specialized cleaning: Conduct advanced cleaning tasks personally when required, including floor polishing, buffing, and grinding. Operate and provide training on specialized heavy cleaning equipment.

• Flexibility and night shifts: Be willing and available to work night shifts, weekends, and public holidays as the client's needs demand.

• Quality assurance: Conduct regular, on-site inspections and audits to monitor cleanliness and hygiene standards. Provide hands-on assistance and spot checks to ensure compliance with standard operating procedures (SOPs) and address any service lapses promptly.

• Client relations: Serve as the primary point of contact for clients on operational matters. Proactively address feedback and complaints, particularly for night-shift work or specialized projects.

• Equipment and inventory management: Oversee the procurement, maintenance, and inventory of cleaning equipment and supplies. Ensure all machinery is in good working order and that staff are trained on its proper use.

• Safety and compliance: Enforce all health, safety, and environmental regulations, ensuring safe work practices are followed, particularly during after-hours operations.

Experience & skills

• Experience: Proven hands-on experience in cleaning operations or facilities management, with several years in a supervisory role.

• Technical expertise: Demonstrated ability to operate heavy cleaning equipment like floor polishers, buffers, and grinders, as well as a strong understanding of specialized cleaning techniques.

• Leadership: Excellent people management, communication, and interpersonal skills to effectively lead and motivate a diverse team.

• Problem-solving: Strong analytical and organizational skills to manage multiple sites and projects effectively under pressure.

• Industry knowledge: Strong understanding of commercial cleaning processes and industry standards.

• Driving license: A valid driving license is often required to travel between different sites.

• Handle day-to-day manpower coordination and operation matters (complaints and rectify projects)

• In charge of ad-hoc cleaning projects (Move in, Move out ,spring cleaning, post-reno cleaning ,Deep cleaning) and Assist in allocating and delivery of material supplies/cleaning equipment to residential sites. need hands-on to do cleaning if short of manpower

• Need hands-on to do curtain & sofa Steaming cleaning (training provide)

• Conduct briefing and training for new staff.

• Conduct site inspection to improve the service standard.

• Monitor / Supervise periodic work for job site.

• Meeting with client to review the services standard and resolve all matters/ incidents on site.

Job Requirement

1. 1 yr to 2 yrs cleaning industry experiences & familiar with cleaning chemical & basic cleaning equipment

2. Team player, good problem-solving skills, and self-discipline.

3. Able to communicate and dealing with senior worker.

4. Possess class 3 driving license . (Company provide transportation and work phone)

• To be involved in the appointment of Cleaners
• Train, instruct and supervise the work of Cleaners
• To ensure all works carried out by Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements
• To ensure all daily and periodic cleaning works are carried out as per schedule
• Responsible to inspect job site for proper cleaning and inventory cleaning supplies
• To attend to client's complaints promptly
• To resolve problems efficiently without unnecessary delay
• Report to HQ for any faulty equipment
• Able to hands-on when situation requires and any other responsibility as assigned by superiors

1) Operational Management

• Plan, schedule, and oversee daily cleaning operations across multiple sites (commercial, residential, or industrial).

• Ensure deployment of manpower, equipment, and cleaning materials in line with client requirements.

• Monitor performance to ensure compliance with service level agreements (SLAs) and NEA regulations.

2) Staff Supervision & Training

• Supervise and coordinate cleaning staff, supervisors, and team leaders.

• Conduct staff training on cleaning techniques, workplace safety, and proper equipment usage.

• Manage recruitment, rostering, and performance appraisals of cleaning personnel.

3) Quality Assurance & Compliance

• Implement and maintain cleaning standards and hygiene protocols.

• Conduct regular site inspections and audits to ensure quality service delivery.

• Ensure compliance with Workplace Safety and Health (WSH) regulations and environmental health guidelines.

4) Client Relations & Service Delivery

• Serve as the main point of contact for clients regarding operational issues.

• Handle customer feedback, complaints, and requests promptly and professionally.

• Prepare service reports and provide recommendations for service improvements.

5) Resource & Budget Management

• Manage inventory of cleaning materials, tools, and machinery.

• Control operational costs and optimize use of resources.

• Prepare and monitor budgets, ensuring operations remain cost-effective.

6) Health, Safety & Risk Management

• Promote and enforce workplace safety practices for cleaning staff.

• Conduct risk assessments and implement corrective measures.

• Ensure staff are trained in handling cleaning chemicals safely.

7) Continuous Improvement

• Introduce new cleaning technologies and methods to enhance efficiency.

• Review operational processes to improve productivity and service quality.

• Support company's business growth by providing input on tender proposals and new projects.